TVS Motor Company Complaints & Reviews

Sir,

I am a ntorq customer from kerala. From last one year my dad using ntorq125. That i suggest my dad to take that but i really felt sad to suggest this one. Before 1service itself the unit have some issues like a sound from rear wheel while riding. When i ask about this to service centre they told me it is usual for ntorq.. And for last 5 months 5times scooter have starting problem. Not working self or kicker. Every time service boys came and make it ok and take money from my dad... Then today also scooter is not starting. Its not a battery failure i think this problem is related to its engine side. I felt really sad to took this one... Can u please replace this manufacte defected unit😥 or solve this problem. I brought this from dsn motors parippally, kollam, kerala.
My scooter no : kl02-bk-2642

I have booked bs 4 in mar 2020 which got cancelled due to change in government norms regarding registration. I have called customer care more than 40 times and every time they say it will refunded in next 7 days but i have not received so far. Booking id 1055867
Mobile [protected]
[protected]@gmail.com

Dear sir tvs credit compny are apply charge 3500 on corona moretoriam
Only my 7 emi are pending amount 2032
But now show 7 Emi amount 2176
And 3500 +1700 extra
And 1179 rupe detect my account
Name- Harish kumar
Adress- vpo seria, tehshil beri, distt jhajjar, state haryana.
Mb. [protected]
Complaint against TVS credit compny

I financed a bike of TVS on 21 June 2020. The total cost of the bike was 131000, when I was taking the bike, I was told that my installment on 60k downpaymnet would be 23 of 3975 rs. But I talked about the 18 month scheme They told me the scheme for 4423 rs month on 70 k downpayment. I took this scheme, but when I got massage, I got 60k downpayment scheme only. they said your that loan was not approved so, that's why TVS credit gave me the same scheme, then I asked for 10K back but they agreed to give it, I mailed TVS credit but they are not giving any answer. This is a big fraud with me I had to lose 10k. I request you to get strict action on this. please please...

I bought TVS JUPITER CLASSIC only 2 months back.it is not starting from morning. I tried all possible ways(Kick rod & self ) but no use.I contacted the TVS SERVICE(ADILABAD) staff to help me out but THEY DID'NT RESPOND.
Please solve my problem.

Sir during my second service of tvs ntorq at bhargav tvs motars datia madhya pradesh they are not giving me old oil of my scooty and i paid for new oil already when i asked for old oil they directoly denied

I bought tvs jupiter scooter from oceanic motors, prahlad nagar ahmedabad, in dec.2019 in 68000 rs. Including helmet, accessories, registration and insurance. But at time of delivery they said helmet is not in stock so will provide when it comes.
Since last 8 months i never get any positive response from dealer about helmet or refunds.
More of it jupiter scooter is a absurd machine. It has starting problem which cannot solve by there service centre. If you do not use scooter for 2-3 consecutive days, it will take 5-10 minutes to ignition on. And this problem i'm getting from the very first day of purchase.

Few months back I booked Tvs Apache RR 310 but due to Covid 19 I can't buy it and opt to cancel the booking but I didn't received the money from a long time.
Tvs Complaint Ref. No -75252.
Very Poor Customer support.

Totally disappointed that vehicle

Dear sir i recently bought a tvs n torq race edition from ss autohub showroom in kollamdistrict state of kerala since july -18 - 2020. Till the scooter was in limited km of 790 km. The accelerator cable was damaged how can be this happen and called several times to complaint to the showroom they doesnot take any actions to clear this. It was the first and worst experience in tvs. It was the first scooter i bought from tvs. And my cousin is always ready to purchase a new one i am going to stop that purchase from tvs i need to take actions as soon as possible kindly regards the same..

Sir,
I have purchased jupiter grande model form dehardun... On feb20..
I brought it to kotdwar.
Daily i am facing starting issue...
I feel as if it's choke not doing any thing...
Daily i have to give 10 kicks to start it
.
Kindly look into the issue as it's hardly 6 months to scooty and it has run around 700 km...
And showing such problme

I visited tvs showroom also in kotdwar, the sad that there is carborater setting problem but still no change even after modifying them

I gave bike in service centre with no problem of starting, they made a problem in starting, But they finally started it and gave it to me, at service centre there was no problem but after 2 days my bike was stalling, i gave them bike to solve problems, they added some more problems to it.It completely stopped now what should do neither i can take it to show showroom nor it is starting, worst service of tvs.Give me a solution for it, I have a doubt that they have taken the original parts, if you guys donot respond i am going to file a case on ameerpet service centre.

I was purchase scooty since for 10 months. I was not get number plate from agency where i bought. Now they told me to take number plate to other agency far from me. Because they sent to that agency. Now i question is that i bought there and make slip there why we take number plate to other agency which is far from me. Now the number plate not get from rto but from agency for your information. Plz do something. It is your responsibility to solve problem and satisfied customer.

I have purchesed tvs jupiter in 16 fabuary 2020 from your dealer samrat motors joharipur near jahripur matro station
I have informe that. My scooty's registration number is not come till now how can what to do i.
My wastage my money which i earned hard work please i request to you help my

I am Shweta Pavaskar from Malad, Mumbai-400064. Booked TVS Jupiter on 12th March 2020.from TVS Authorized Dealer Hare Krishna Motors Goregaon, Mumbai.After lock-down open also their is no reply from dealer when we call MSG they continuously telling us diff diff excuses. Then we ask for refund of money as we paid full amount n not taken loan. they r refusing that also till data they r not given our Jupiter not even refund of money. pls help me out with suggestion or else i have to take legal action for this.

1.Provide me delivery of Jupiter with registration no. n accessories or

2. Refund my full amount

Dealer Details
Hare Krishna TVS

Authorized persons
Mr.Soumesh Bhojwani -[protected]

Mr.Ashwin Pillai - [protected]

Thanks n Regards,
Shweta Pavaskar
[protected]
[protected]

I purchased my vehicle at podhigal tvs in tirupur form after two months of purchase i started getting problems even after the petrol tank has been changed i still have the same other problems the vehicle was given to the main dealer even then my problem is not yet solved so please the necessary arrangements to refity my problems once for all or change the vehicle, it been a highly stress for me from the time i purchase .. so kindly do the needful asap,

my vehicle no : tn 39 cm9011
mr. muruganandam

muruganandam.[protected]@kirtilals.com

[protected]

Hi TVS,

I purchased new Jupiter BS VI model on 23 july'20 . But there is very noise in front side while we riding bike at 40-50 KM/hr Speed. Even we go to showroom told about this issue, they give us feedback that this noise is common in all BS VI model.

This feedback is inappropriate as my elder brothers bike not having this noise issue.

Kindly check and resolve this issue.

Dear Sir/Madam,

I was purchase a TVS apache R160, on 15th August 2019, From TVS - Shri Ganga Enterpr ( Chapra Bihar) But Still i haven`t received My no plate till now, almost 1 year completed, i was visited so many times in showroom but they are not responding.

requested you to take necessary action and resolve my issue.

Copy of delivery note attached for your reference.

Regards,
Rishikesh Singh
M- [protected]

Vehicle stops working after 10 days of service. And the problem raise again and the executive are not at all co operative

Dear sir
Today morning my son took his vehicle to your service centre cochin tvs,  sa road vyttila. The counter people refused to accept the vehicle for service stating that they need an advance to accept the vehicle for service. I am working at kothamangalam and hence i was not in a position to accompany him. But he immediately telephone me and informed their demand. I said that i am ready to pay advance, but to inform me the estimated cost of service. The person at your  end was rather rude and he
Told me that the cost can be informed only after the work is completed. I too was rather annoyed by his words. If the demand after service is one lakh, whether i have to pay it. The person who attended my call told me that i have to wait till noon to get the estimate. Too bad service of a repted firm liketvs.

I called the general number of your service centre and from the receptionist there i got connected to sales manager. I narrated the full story to him. He told me that he will enquire the matter and call me back. But till this time he has not contacted me.

Finally they have prepared a so called estimate. Some amounts are written on one side and some items on the other. No relation to the amount and items. Nobody care to see the exact demand to the vehicle. The person who prepared the estimate seems to have a grudge for the untoward things happend in the morning which has reflected in the estimate. The estimated amount is rs 16000 and he demanded an advance of rs 5000. I have immediately paid the advance. But i request an independant examination of the vehicle by another mechanic to ascertain the exact needs and also a fresh estimate. (Copy of estimate enclosed)

In the slip provided the expected delivery date is not mentioned. When asked the reply is 2 to 3 days. Whether 2 days or 3 days. Not certain. Whether this cochin tvs
Is a reputed authorised dealer of tvs or  a pan shop.

No estimate, taking advance for servicing, no specific dates for delivery. I have given car, scooters, bikes etc for servicing but this is my fisrt experience. Really great.

I request an independent examination of the vehicle by another mechanic to ascertain the exact needs and also a fresh estimate.
Please inform the specific date on which the vehicle will be ready for delivery
Vehicle no... Kl 44 4781

With regardsvinayachandran r
[protected]
R. [protected]@gmail.com