TVS Motor Company Complaints & Reviews

I purchased tvs ntorq from authorised dealer mahavir tvs hamirpur h. P.
On feb 2020 i requested them to place order to change the broken parts which are not avilable there.
Till date they do nothing in this matter.

I need clarification why this delay happenes.

Job order no : consumer to update bill no : 6902 charged amount : 5134/- and 1524/- = 6658/- consumer bought vehicle in 2016 warranty (Warranty card no : 3466279) provided for engine is 5 years. On 02 aug 2020 vehicle emitting more smoke for which he went to service center and they charged extra 5134/- stating company declined the warranty of vehicle because consumer didn't do timely service. But consumer has payment proof (Will attach) of timely service with date. So, consumer want the company to waive of[censored]nnecessary charges imposed.

I bought tvs Jupiter on 10/07/2019. MH 26 BP 8258.there were 4 servicing free from the company. The first two servicing were free, but when servicing numbers three and four, the servicing center was closed due to lockdown and calls for servicing from them didn't come, that's why I couldn't take the bike.
But now when the bike was taken for servicing and after servicing done they gave me the bill and told me that "your validity is over and it is a paid servicing .
I asked "why didn't you inform me about this before servicing?" He said "The person who received your bike is not present here and you will not get the bike unless you pay".
Inside I am calling customer care but the call does not connect ... I pay bill but even they refuse to give printed bill. Is it my fault for having a lockdown? Nor is it my fault that the service center is closed due to lockdown. So why should I pay the price alone ..?

Name:- sanghmitra k Thorat
Email:- [protected]@gmail.com
Mob:[protected]

Very bad behaviour of service manager (Mr azhar) of work shop at rudauli distt ayodhya (Nisha auto shales)

Tell to me bring the electricity with your self for air pressure other wise bring your vehicle to other place

Behaviour of the staff is very bad no one is here to attend the customer

Pls take necessary action

I bought my tvs scooty on july 31 2019 and it was in good shape until the month of may.
By the month of june, my self start didn't work, i started using kick start.
Being a girl i find it very difficult to kick start but still i use now and then when my self start doesn't work.
I gave for service by the month of june, but still nothing worked.
By self start was dead. My kick start didn't start as well.
I came to know that the battery was dead, they service centre just charged my battery. But i do have one year warranty, my battery should have been changed, but no they didn't.
Now my kick start is not working as well. My battery should have been changed my last month, but they don't want to incure the expenses, so they were waiting until my warranty to expire. Now it did.

Tvs scooty pep plus starting trouble since purchase.

I bought my bike on oct 27 2019 from tvs showroom, vengathur in thiruvallur district... Fromstrting period of time, i'm getting lots of trouble such as battery problem, speedometer problem, heavy engine noise and chain sprocket problem.. With in three months, battery got dead.. I complain about this.. After that, i received new battery from exide company after one month.. That battery also got dead within two to three months.. Now my battery is dead not self starting at all.. This condition of battery is my major problem.. And also the speedometer doesn't work after completing three service of my bike.. Every time they repair and give speedometer correctly but from the next day it turns in to the old condition and shows 0 in speedometer... The very major problem is heavy engine noise coming from engine.. I'm totally disappointed from buying this bike from that showroom... Mechanics do repair at that time only.. After getting sometime, it will get repair at same problem.. Please take necessary action against tvs showroom vengathur, thiruvallur.

Ap logo ka, jo tvs daimond he, uha par me, tvs ntraq bs6 race edition, ka liya 7 din se dhun rahi hu, lekin bo gari, nahi mil raha he, me gari booking kar chuka hu, lekin uha se bol raha he, gari kav ayaga, malum nahi, plz help me, mujhe gari jaldi chahihe.

I went tvs om motors service centre, f-25/4, gf, pocket d, phase ii, okhla industrial area, new delhi, delhi 110020 on dated 01.08.2020 for my second free service after purchasing tvs jupiter.
And they charged rs 1700 appx. This is realy a worst experience. He is looting everyone and due to less knowledge about servicing cost, service centre is earning extra money and they are defaming the brand tvs. Please take necessary action as early as possible. My vehicle number dl3sen9838 owner name - ramiz raza

At time of chilling they said 5+5 insurance. Now they are calling and telling us that they will give only one year insurance.

It's been so long, i gave my scooty before lockdown that is 7th march 2020
And the claim was passed on 7th march itself
After that i have asked for follow up but everytime i got something excuses
And now as everything is back to. Track still my vehicle isn't ready
And the person over showroom is now saying sir you need to talk to the manager
Details =
Model. Jupiter grand
Registration no. Mh48bn4753
Chasis no. Md626eg4x

Dear sir/madam
I purchase tvs star bs6 bike on jan30 2020. Tvs authorised showroom indian motors madiwala showroom. But i has been almost 7month over still i am not get my number plate, road tax and rc book. I ask multiple times in showroom but i didn't get any response from showroom people. So please solve my issue as soon as possible

Thanking you
Nagaraja sm

I was purchased scooty pept, in company owners manual book 40 page clearly they are mentioned 5 years warranty or 50000 km of run for the vehicle and free of cost replace the parts manufacturing defects, but my vehicle 2 years is not completed. most of complaints in my vehicle (battery, handle, raising cable, breaks, etc.). i approached show room (Olive TVS, Muralinagar, visakhapatnam) executives, irresponsible behavior and answers, In company manual book they mentioned clearly warranty is applicable all parts, in 42 page they list out the vehicle parts not covered under warranty, they mentioned all vehicle parts. Meaning of company instructions no warranty for TVS Scooty pept vehicle for all parts. one page mentioned warranty is available, another page mentioned not covered vehicle parts.

Hi TVS,

I went to get quotation for TVS pep + scooty on 28.07.2020. Please find the attached quotation provided by TVS Kannan Automobiles Lalgudi.

Basic: 52450
RTO: 5089
Insurance: 5196
Handling + Extra fitting: 2868 + 3500

I could not understand why the handling+fitting = 6368

I went to ask the dealers today (31/07/2020) but there is no proper explanation given. They behaved rudely and said if you want you can buy else where. I don't like this behavior of representing TVS.

I am surprised TVS pep + would cost about 70000. Is this the on road price for this place ? May I know please.

my Mobile no: [protected]

Madam/ sir,
I purchased a tvs scooty on 3rd of aug 2019. Last week when tyre got puncture i came to know that the rear tyre of the scooty which is of tvs company has cracks in the middle line. I don't know how long the cracks are there on the tyre because i don't ride scooty much since i have other vehicles also.
Please look into the matter and do the needful.

I have given my tvs vehicle for service and the parts amount is 925 and the Labour they are charging 1540 why they are charging too much already they have mention 649 as Labour and for Fitting the parts they are again asking Labour charge and service is totally waste I asked the incharge in the office what is the difference between you and privite garage so he said you should have been left they only why did you come here

I am writing to complain about a salesman (Imran) inane behaviour at your tvs padri bazar, gorakhpur branch, today i had been visited your padri bazar branch, for replacement of scooter battery which is under warranty. I asked him (Imran) regard the battery replacement, he told me to visit another branch which is at shahpur, gorakhpur, i also visited to another branch, they told me to visit the previous branch (Padri bazar branch) and told me to bring a paper which will approve from that branch (Padri bazar), then i again visited that branch (Paadri bazar) and ask that salesman (Imran) to approve the paper then he started behaving as if he is the owner of the company, "i won't approve that paper and do whatever you want".

I am most annoyed that i wasted a morning, kindly look into the matter and trained your saleman that how to behave. Take strict action against that salesman.

I hope to hear back from you about this inane behaviour.

My scooty had got accident & kept in workshop since 25 June 2020, but since today the scooty in not ready, when goes to workshop the person says that the parts is not available till date as my scooty is BS 4 but parts available to workshop BS 3.If this service is from TVs why we bought TVs scooty.

Rajput motors tvs service centre job card per likhe tha mera footrests loose ho chuka hai ek mahina nahin hua tha security khareed hue kaha tha tight kar denge vah nahin kiya ank ki laparwahi kshma ko bhari pad gai mera footrace gir gaya maine unko bola bhai yah tumhari vajah se gir gaya to kah rahe ham kya karen naya lagwana hai to paise lagenge nahin to jahan shikayat karni vahan kar lena scooty service hone ke bad centres karne ke 50 rupaye charge kiye gaye extra aur company ki taraf se koi feedback phone call nahin aata hai dl8sct 6935

Sir, humne apni bike xl tikti kalan ke kesri showroom se kharidi thi but ab oh ye keh the h ki aapko apni rc rohini se collect karni padegi, or yaha ke ek staff # manager prem
Dwar hume sahi jankari nhi batati jaa hai
Or galt. Tarike se baat kar raha h
Kripya kar ke humari samasya ka samadhan kare.