TVS Motor Company Complaints & Reviews

Hello team,

I recently bought my apache rtr 160 4v, from shri mishri motors anna nagar. The bike was already covered 500 kms at the time of delivery and the sales executive claimed its part of testing they tested the bike for 500 kms..

Also during initial enquiry they said rc will have 2020 model and its received as 2019 model at the end. Need clarification regarding the bike kms and rc received.. Also the sales team agreed to change the rc to 2020 model. But no response from them now. Please address this issue.

Its my contact details..
[protected] / [protected]

Dear sir,

I need to know why price difference in tvs website and in my district tvs distributor so my concern is i bought tvs jupitor standard model bs 6 at meera tvs showroom district surendranagar, gujarat.
They takes me basic price 66658 rs. But in tvs website 63703 rs.
So please help me and if i could get refund extra money then help me sir.
Find the attached bills copy and all documents..

Thanks®ards
Dhaval varamora
Mo:- [protected]

I booked bs 4 jupiter in mar 2020 under their scheme which was valid till 31 mar 2020 for which i paid rs5000/- and as per their scheme scooty will be delivered after lockdown but as per orders of honorable supreme court no bs 4 vehicle will be registered after 31 mar 2020. I cancelled my booking after long wait and requested for refund. I made numerous calls and mails to their customer care regarding my refund and every time i was told that i will be getting my refund soon. I am continuously following up with them but they are least bothered to refund my hard earned money. My booking id is 1055867. From last one month customer care executive are saying that my matter is exclated and i will receive a call very soon but no actually calls. Please help me.

I have my brought my new apache rtr160 2v bs6 moolakadi showroom my bike petrol tank is getting heat and some engine rattle noise coming bike is struggling to go 60km speed

Recently purchased jupiter from one of your show room.in which i have paid amount while taking the bike (Which includes number plates too). They charged me extra 60 rupees for number plate which i have already paid while taking the bike. Now as per imv rules act, they need to provide me snaplocks for the number plate, they provided me normal screw bolts, when i asked why you are not giving snaplocks they simply said our company said not to give snaplocks, i regected them, they said we will loose two bolts which is against our company rules we cannot give you snaplocks. Kindly confirm whether you said so or not. If not kindly ask the dealer to give me the snaplocks. Contact [protected]

Dear sir i purchases jupiter scooter your registered dealer shree shayam tvs jaipur 30 march 2020 vehicle no rj14qj9693 battery problem within first service but service centre no change battery n me change a old battery mask the warranty battery changed but after 10/15 day battery no change

My juipter was accident after three month ago but you dealer mohan tvs retail and service udhaywalla jammu. Dealer manager say part are not available for last three month so why we interest tvs motors you service is too bad so please take necessary action from him or refund my payment other wise i will go to court and case against tvs motor and you dealer so please take action from him as soon as possible

I bought my my jupiter scooty few years ago, which o frequently do my service and maintenance in the showroom in my town, anakapalli.
Service is worst and the customer service is very bad. Speaking carelessly and giving an inappropriate answers. I confirmed by asking their maintenance service providers and be on appointment date they asking me to come tomorrow. I have been coming to showroom from three days but they haven't responded in a good manner. This was my 2nd complaint which i gave in one year back in gajuwaka head office about anakapalli service. I hope you will respond to my complaint and maintain good service and good relationship with customer.
Thank

My "apache rtr 160 4v" after 7000 km running... Damage inside of silencer. Abnormal sounds absorbed.
So, please to be change or maintenance as soon as possible.

Thanks
Suraj kumar

Hi, I would like to inform you that My bike number is DL-7-SCH-8509 and owner's name is Himanshu Kumar.I have visited an authorized service center i.e smart motors, address: -62ft road, Behind Mandi Samiti(west), Saharanpur-247001. first off all they charged me more as compared to my previous services which are done in delhi. The normal service charges for my first 4 services was around Rs 500 each however the 5th service was charged for Rs. 714. I am attaching the bill for the same. Also they charge Rs50 for sanitization. Is it some kind of joke. And now the main issue is they have changed my bike's spark plug with the defective one. There was no starting problem in my bike when I handed over them however when I reached to receive it, it is unable to start. They said that they have to change the spark plug but there is no such issue in starting. I have called the service center however they told that they have informed the mechanic regarding this however when I asked them to fix this, they rudely tell me to go ahead and complain. I had been the customer with TVS for last 10 years and is this the way to be treated. My ike is not starting and service center don't take any responsibility. Kindly look into it or I am going the approach the consumer forum regarding this as I want strict action against the Smart Motors service center so that no other customer can be treated in such a way again.
Hoping for the positive and fast response from you.

Dear tvs customer service team,

I have booked tvs jupiter in month of march 2020 but due to lockdown i didn't get the scotty on the committed delivery date which is totally acceptable and does not have any issue.

My vehicle is registered in month of april 2020 and lockdown also get ease in month of june 2020 but i received scotty on 1st july 2020.
Previously the dealer called me to take delivery but the scotty was fully damaged.
I have asked to come after 2 days but after 20 days also he has delivered me faulty scotty. Below is the issue in scotty

1. Ecilator wire is loose
2. Right side rear mirror is loose
3. Foot rest is not available
4. Speedo meter is not working
5. Back side right panel is having issue. While driving so much noise is coming
6. Have promised to give parking cover but not received
7. Hand grip also not received.

Dealer name is - hare krishna tvs (Goregaon - west branch, shop no -9, b wing goregaon samrudhhi co operative housing society limited, sv road, mumbai - 400062)
Mr. Sumesh bhojwani - [protected]
Mr. Ashwin pillai - [protected]

Everyday i am receiving false commitment from above both persons. I am fed up of these people now. Now they are not answering my calls and messages also.

Request you kindly resolve my issue otherwise i would have to take legal action this.

Require your immediate action to resolve above said issue. Kindly treat this matter on top most priority.

Iam purchase byk tvs apache date 1.06.2020 today date is 16.07.2020 abhi tak mujhe no nahi mila h byk ka daily showrom bale bulate h aaj kal karke bhej dete h koi bhi response nahi h jabki mene byk cash m li h ek mera frend h usne dusre showrom se byk li apche h uska 2 weak m no bhi aa gaya name palte bhi lag gai. Daily jakar preshan kar rahe h showrom bale. My name is kulwant mb no [protected]

Hello sir, oct 2019 ko maine apache rtr 160 4v li hai nd 2nd service 2000 km se phle hi uska tapid nd rocker noise krne lga service center pr check krane pr btaya gya ki rocker replacement hoga but unke stock mai nhi hai kisi dusre bade dealer k pas jao nd maine lucknow k mostly dealer and service center pr complaint lekar gya but har jagah vapas kar diya gya finally tvs care pr call krke indira nagar service center pr rocker change kiye bt noise nhi gyi kuch tym baad 5000 km chalane tak noise bhot jyada ho gyi hai bt jab bhi service center lekar gye har bar louta diya gya ab phir btaya jaa rha hai ki rocker gya hai sayad, but meri problem ko seriously nhi liya jaa rha hai plz help me

Missing fuel tank grip my bike apache rtr 160 4v
Of rajesh tvs agency hajipur distt vaishali pin code 844101

I booked a new jupiter scooter... They deliveing a falulty scooter which the fork is bend and more faults

I buyed ntorq vehicle on 11february 2020 from maharshtra nagpur indrayani motors situated near narendra nagar road nagpur..
First when i talked to kapil kature the sales person he said for financing you will be charges[protected] rs as a documentation process. I agred with them.. Later while delivering the vehicle manager said[protected] for documentation charges..
After that i booked the vehicle and dated them that i will collect vehicle on 11 feb at 5pm.. We will see to finance or not on that day as i was able to give around 50000rs cash...
When i talked to manager about the vehicle delivery he said sir your vehicle is ready you can come to showroom to collect.. I was late and i reached the showroom at 7pm... When i reached there the vehicle was not ready i have to wait for 1and half hr they tooked the vehicle in front of me for washing.. The water was coming from mirror and vehicle was full we.. This way i bring this vehicle at my home... I wanted to gift my dad on his birthday.. After this.. The manager had made wrong bills even i had photo of that.. Manager calls recording sir your vehicle is ready with proper ribbions decoration.. He lied to me...
After this i visited around 6times for number vehicle still they excused me all time.. Today when i visited to collect number plate they said the girl is on holiday.. So i told them that i want now i had call from you showroom and i told them that i am coming on monday if she is not present to give number plate then its not my fault.. Then the showroom people started arguing with each other and they tooked 45min to give me number plate on my vehicle..
One more thing on 11feb vehicle delivery date the sales person kapil kature not received my call i had called him around 14-18times..
Even when i asked for insurance policy they even dont mail me nor they give me print copy. First time they told me that net problem and 2times printer problem...
When asked for service book they gave me book full of dust on that..

Please take proper action against them or else i have to forward the bills photos all call recordings of manager and kapil kature and the girl.. On nagpur facebook pages where 77000 peoples are following by headline

Worst tvs showroom in nagpur

I have recently purchased tvs ntorq 125 bs6, having chassis no. Md626ak32l2b01548.
The vehicle is driven just 250 km and the throttle wire is damaged while driving, which is quite astonishing and a matter of poor quality or workmanship at your end.
Problem is this, the said throttle wire is not available in the vicinity which has made the new vehicle still. Presently due to the lock down myself having the more dependency on the vehicle in my routine activities.
Request you to take action on this and provide the said spare at ab enterprises, tvs motor, bilaspur (Hp) at the earliest else provide me an alternate vehicle till the vehicle is repaired.

Regards
Anshul gupta

Dear sir/madam
I have buy a newly tvs ntorq racing red vehicle on 7th of july in single day have engine sound i have completed about that on 10th i have send the vehicle to service centre but service manager telling his don't no what happened in this vehicle i need u help about this matter.

அய்யா நான் தங்கள் தயாரிப்பான டிவிஎஸ் ரேடியானா இருசக்கர வாகனம் வைத்து உள்ளேன் அதில் மைலேஜ் குறைவு (40/1லி) மற்றும் போர்க் ஆயில் லீக் மற்றும் கியர் மாற்றுதல் குறைபாடுகள் இருந்ததால் கும்பகோணம் தாசரதி டிவிஎஸ் நிறுவணத்தில் சரி செய்ய சென்றேன் ஆனால் அங்கு சரியான அனுகுமுறையும் இல்லை திரும்ப திரும்ப அதே உள்ளது மேலும் அனுபவம் உள்ள மெக்கானிக் உள்ளார்களா எனவும் தெரியவில்லை எனவே மேற்படி சமூகம் எனது புகாரை கணிவோடு பரிசீலிக்க பணிவுடன் வேண்டுகிறேன்.

I own tvs apache 200 4v, it was purchased on april 2019, in the beginning same engine sound used to come which the service centre said its normal & lubricated the chain, but in the second service they said gear shaft is broken inside & has to be replaced, total engine overhauling is required, bike has only 1750 kms so far & the preetam service centre said i have to pay approximate 6000 rs & warranty is not covered for these. Kindly suggest me, should i approach consumer court & other social platforms to expose these kind of cheating business under the name of their 5 yrs warranty policy?