TVS Motor Company Complaints & Reviews

At the time of service first behaviour is very poor in tvs sunrise delhi road sonipat-131001 washing is very poor, without information speed meter wire change no proper air pipe fitted third class service registration no. Hr10ab 3141

I m purchase a honda shine bike 8 months ago back wheel tyre side broken...

I have purchased a vehicle from tvs trijal motors marathali, bangalore on 8 mar and have been charged for no plate and seat cover till now have not yet received my number plate where as from 19 march vaahan shared my registration vehicle no.
Every time when i call to the sales guy he come with silly/fool excuses also during handover my bike the digital clock time was not set.

Ridiculous customer support never expect such a big brand do have such peoples who act and behave like an agent not a representative sales person of a reputed show room. The worst part is i never found any store manager or complaint box to raise my concern.

I have purchased a vehicle from tvs trijal motors marathali, bangalore on 8 mar and have been charged for no plate and seat cover till now have not yet received my number plate where as from 19 march vaahan shared my registration vehicle no.
Every time when i call to the sales guy he come with silly/fool excuses also during handover my bike the digital clock time was not set.

Ridiculous customer support never expect such a big brand do have such peoples who act and behave like an agent not a representative sales person of a reputed show room. The worst part is i never found any store manager or complaint box to raise my concern. Any body can suggest who to get it done

I ordered spare parts on 18 feb by insurance and got them on 18 june

My apache 1602v is not goid bike. His dish breake is shouting and dish plate skretch...

Replaced old and scratched parts

Replaced scratched parts

I have recently purchased scooty Pep plus bike in Oct 19, while driving bike by sister back wheel suddenly stop and due to these she got fallen on road. Now back wheel got locked and it's not working.

Request you to send someone from team to analyse issue and if required to take back showroom for further action to resolve issue.

Dear Sir,

I am a customer who bought TVS Scooty in the month of February 2020.

For my First free service I went to Brilliant TVS located at Mandavelli on 4th June 2020.

They gave me the vehicle the very same day, but the next day I noticed that my vehicle speedometer glass was tampered (Refer attachment).

I took it back to service center and they immediately asked me to come back on a Sunday to get it changed as my vehicle is new and in the warranty period.
They told me that I will get a new Speedometer Set and so the meter will be reset to zero.
But when I got it back for the second time, they did not change the Speedometer set completely but only the top glass was changed and the meter was not set to zero.
Also, my vehicle speedometer is not running now, and I am not comfortable to take it back to the same place for fix.
This clearly seems to be a fraud happened in the service center. My vehicle is been used to claim a new speedometer set which was not required in the first place for my vehicle.
It also raises another doubt, whether the internal parts could have been changed without my knowledge. Hope you understand my concern.

I therefore request you to investigate on this issue and take necessary action in order to retain customer trust and value.

Thank you,
Joshua Dass

Vehicle Details:
Reg No: TN06Z1145
Invoice Date: 11 February 2020
Engine No: AG3AL28M7312

My bike giving so much problem, while riding it stop anywhere and didnt start and i got a damaged part, i applied for changes but they doesnt do any thing. I had brought it 4 momths ago while 3 month are stop at home.. I want a quick action and want a new bike or aprt changee

Yesterday which means on 13-06-20 I took my TVS Jupiter for servicing to an authorized service center named TVS MATRIX. I had already taken an appointment of 11 in the morning so that I need not to wait for receiving my scooter back. But still, these guys entered my scooter in the service booth after 1.30PM in the afternoon and gave me back by 4PM. So what was the use of taking an appointment? I remember one guy getting his TVS NTORQ scooter for service at 3PM and receiving his scooter back at the same time as mine. Well that's not the issue. Since I thought the longer I wait the better service I'll receive. But I was wrong, because today morning when I decided to take my scooter out for a spin, I noticed some oil on the ground which was obviously falling from the bottom of my scooter. I bent down to check from where actually the oil is falling. To my surprise, the drain nut from where we remove the old dirty oil wasn't as tight as it was needed to be. It was literally moving with my fingers. And the oil was draining in drops. So from the evening of 13th till the morning of 14th, the oil kept leaking that too in a nice flow. I just want to know one thing, is this the kind of service you receive from an authorized service station? I paid 2100 INR for this? For leaving my scooter with a loose drain nut so that all my new oil empties within a week? And then again the service guys will charge me for a new bottle? They charge differnt different charges for god knows what reason, still we keep faith that it's for the betterment of our vehicle. Is this a ### joke? Who's responsible for this? I need my money back for the bottle of oil and also the consumable charge which they took from me. I request you guys to take strict action for such behaviour and do something so that these guys stop looting people in the name of so called SERVICING.

Hi,
I am complaining against tvs jupiter, purchased from binsar automobiles , vide bill no. 2511 on dated 30.06.2019, in the name of praveen kumar gupta, description of scooter as given below.Â

Part description : tvs jupiter bs iv-sbs w. Brown, chassis no. : md626eg40k3b57263, engine no :eg4bk3609803, manufacturing date : 02/2019

In view of the above, i want to draw your attention to this matter, ever since i bought a jupiter, there is a starting problem i don't know why it happens, during service of the vehicle i told this problem to service center, so he gave it repaired at that time but after some time this problem started again. Â
I am a service class person, i do not have enough time to keep going to the service center frequently to complain again and again.  Â

Kindly advise why this is happening and request you return the scooter otherwise give permanent solution.Â

I purchased tvs 160 4v from hare krishna dealers goregaon, my booking amount was excluded from cost of bike but still they have not refunded my boking amount even after 8 month of purchase please do the need full. I was following up with mr. Tushar nenwani

It's just a year i brought a tvs ntorq it's nuts have been rusted the front shock absorber is rigid vibration has started wholly the showroom has given me the worst moped

I had purchased a product from my local market and they refer me tvs finance, and from the day of purchase, corona lockdown was imposed, since rbi referred to take six month time to pay emi, i dint pay the emi, one of the person called me and had rude conversation, and even used bad words, seriously i would like to complain and even i have the conversation recorded with me

I am harish mehra from delhi - uttam nagar. I purchase jupiter zx from dynamic motor uttam nagar on 1/6/2020. Since the vehicle deliver it is full of problems. I have paid 79000/- for vehicle but still it is with your work shop (Dynamic motor-rajapuri-delhi) for repair.in the time of corona i have purchase vehicle for safety and social distancing since i have to visit again and again to your workshop without any vehicle for collecting repair vehicle, i am exposing to corona. I have paid money for new vehicle but i got repaired vehicle. How can a reputed company send mechanically faulted vehicle without qc for sale. Why should i have repair vehicle if i am paying 79000/- for new vehicle. Pls give me back my 79000/- or give me new vehicle or call back your faulty vehicle.

Dear concern i have purchase a scooter tvs jupitor from singh tvs dhampur distic bijnor.. I phase a complaint that my scooters starts without pressing the break lever... Thant may be a reason of any accident or any miss happening.. I visit. Singh tvs last day 9/06/2020 and the mechanic told that the liver is hard switches are new so wit until they seems old.. They did not resolve my query... Now you told me what should i do... Is there i made a mistake to purchase your company's motor vehicle.. Because they did not took it seriously... M

I have booked tvs jupiter bs-4 on[protected] on tvs official site. But they detained to give delivery of the product and not giving my booking amount rs-5000 also

It's totaly wate company and not care company [censored] don't buy any bikele and scooty