TVS Motor Company — complaints against supervisor of tvs seven point workshop kolkata | |||
I have made a claim in respect of my bike TVS Victor (Reg. No. WB20AY2503) which had an accident recently causing a big dent on the fuel tank. Your Service Manager started the work taking approval from the insurance company namely ICICI Lombard (Policy No. 3005/TV[protected]/00/000) without my consent. They didn't replace the tank and left it with the dent although I requested them to replace the tank. I told them to ask me and take my consent before working on my bike as soon as they get approval from the insurance company. Due to their negligence my bike couldn't be repaired. Now I request you to kindly look into the matter and resolve this big issue otherwise I will not receive my bike, rather I will take legal action against your company as well as the Insurance Company. Was this information helpful? | |||
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TVS Motor Company customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Anyara,
We write this with reference to your below concern.
We request you to share your claim number and policy number in order to assist you further.
We look forward to serve you.
Regards,
ICICI Lombard General Insurance.
We write this with reference to your below concern.
We request you to share your claim number and policy number in order to assist you further.
We look forward to serve you.
Regards,
ICICI Lombard General Insurance.
Dear Sir,
We write this with reference to your below concern,
As per our conference call held today between you and our claims official Mr. Santanu Chowdhury we
understand that your claim related clarification has been given from our end.
Further, you can take the delivery of your vehicle as the vehicle has been repaired from our end.
Also, you can coordinate with our claims official Mr. Santanu Chowdhury ([protected]) or write back to us for more details.
Regards,
ICICI Lombard General Insurance.
We write this with reference to your below concern,
As per our conference call held today between you and our claims official Mr. Santanu Chowdhury we
understand that your claim related clarification has been given from our end.
Further, you can take the delivery of your vehicle as the vehicle has been repaired from our end.
Also, you can coordinate with our claims official Mr. Santanu Chowdhury ([protected]) or write back to us for more details.
Regards,
ICICI Lombard General Insurance.
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+91 44 2827 2233 [Regd. Office]
Jayalakshmi Estates 5, Floor 8, Haddows Road, Chennai, Tamil Nadu, India - 600006
Apologies for the unpleasant experience and the inconvenience caused. We have made a note of the details and will get back to you with an update.
Regards,
ICICI Lombard General Insurance.