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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 5905
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Uber India reviews & complaints page 276

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P
Páŕul Mayank Sharma
from Delhi, Delhi
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Charged Extra Money

Address:New Delhi, Delhi, 110001
Website:www.uber.com

I booked uber pool and it showed 169 rps.. driver again said that the address is of southex (you can check that is is gurgaon as shown in my latest invoice..) he then called cust care to which they said that ask the madam to drop there only on the way or drop her in gurgaon and let her pay the final amount.. as I had no option, I asked driver to drop me in gurgaon.. on being dropped, the amount to be paid showed as 544.. ( 135 km from Talkatora...
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D
darshan2sheth
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Toll charged, despite taking alternative route

Address:411042

Hi, on 21st Aug 2016, I took Uber from Shankar Seth to VadgaonSheri. We used Kattad Khana lane and then used MG road / east street as alternative route for this journey. However at the end of journey, Uber still charged me 30 rupees Toll, despite the fact that car never went through toll road. The travel route can clearly show it never cross toll booth,

Despite several emails, Arpita and Kushal from Uber customer care are...
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D
Deepak Dolas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint about uber driver.

Address:400016

I had book Uberpool on 11.08.2016 ( Thursday ) at 5.50 PM. Pick up location was "Shah & Nahar Industries", Lower parel and destination was Mahim.But driver did not turned up.

Details are as per below -

Google road map was showing 15 mins to reach my work ( Shah & Nahar Industries), lower parel.

I called driver at 5.58 PM but he refused to talked with me.and handed over his mobile to co-customer...
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Vinayak509143
from Chennai, Tamil Nadu
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Changing policies

Address:Mumbai City, Maharashtra, 400053
Website:www.uber.com

Changing policies of fare in Uber has bought me and many other operators in debt of loans because of losses..when this company first shown up in Mumbai city it had a very good policy for operators and we used to earn satisfying prodir. I invest 23 lakhs inr in Uber attaching my cars innova and etios brand new..2 weeks ago I sadly had to sell them for 12 lakhs after 2 years of efforts trying to get a good roi...I had to incurr loss of 5 lakhs..this...
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S
sarap75
from Delhi, Delhi
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Twice the driver has charged extra

Address:New Delhi, Delhi, 122016

I had hired a urber cab no - maruti swift dzire on 19th aug 2016 @ 12:50am, from aurobindo marg to delhi cantt, total bill was rs.148, but he didn't have change so i had to pay him rs 52, extra, and in second case, yesterday i had hired a cab from delhi cantt to gurgaon country inn hotel udyog vihar, but during my drop again the cab th app was not working so he has charged me rs 20 extra, please pay my pending amount, or else i have to raised...
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Sona danda
from Mumbai, Maharashtra
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Booking confirmation not received

Address:400095

I tried to book one cab yesterday from intl airport mumbai to go home at 830 pm. I did not get any confirmation message that the booking is confirmed. I waited and after sometime the driver called for pick up but i had already left as there was no message from your side. The driver made me speak to customer care and i was told to cancel the booking. But this was not right as i had not received any confirmed booking. Ensure that you do not...
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A
anjoo mehta
from Bengaluru, Karnataka
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Driver charged extra money

Address:Jaipur, Rajasthan, 302018
Website:Uber

My fare amounted to 140 ..i had uber credit of 50 rupees in my account...which was deducted and i had to pay only 90 rupees...but the driver charged me 190 rupees..since my internet was not working and i was not updated...and the driver forcefully insisted to pay...so i had to pay 190..later when i checked ..the amout charged was only 90 rupees..please help...
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G
gaganjain
from Gurgaon, Haryana
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Driver abuse me and cancel my drive

Address:New Delhi, Delhi, 110081

Hi team,
Today i booked a cab from aiims delhi to sai chowk rama vihar. I called driver for pickup and driver told me he reached to me in 4-5 minutes and asked me for drop point and switched off his phone for next 20 minutes and i was trying again and again then he switched on his phone and received my call and lying that he is trying my call and refuse for booking and abuse on phone call.


Gagan jain
[protected]@gmail.combr...
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S
Shakun Talwar
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Charged absorbitent

Address:110095

Hi, this was my first ride with uber on[protected]. Despite of getting 100rs off on my first ride message applicable on my first ride, i was charged a very high price for my ride. First of all, the application showed no cabs available and when it was available for booking, they charged a very very high price. At the time of booking, it showed us no surge charge but when i was asked to settle my bill i was charged 510 rs. I booked a cab from...
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P
pawan1999
from Gurgaon, Haryana
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I'm complaing uber fare

Address:New Delhi, Delhi, 110041

Today i'm suffering from uber fare price he was change our fare in her 1 second so please my problem
Oo...
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T
tuktuk63
from Jodhpur, Rajasthan
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Driver's mobile was switched off

Address:560066

Hi i had booked a cab on saturday 13th aug at 7.36 am and i got an sms saying that "your uber is in the way. Kesavan (4.3 stars) will arrive in 10 mins. The cab did not comr even after 10 mins. When i called on the drivers number it was coming switched off. Then i had to book an ola cab which came with in 10 mins
Aftre this i have received 2 more sms stating that"your uber is arraived now. Your driver will wait for 2 mins before leaving."...
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S
ssoni220862
from Mumbai, Maharashtra
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Higher charges

Address:400705
Website:Uber.com

My complaint is as follow

I booked uber on 16 th august 2016 in morning and while booking uber i got message that fare of 368 will be charged from my residence to airport which i agreed. I neither changed destination nor route yet fare charged was 468 almost 40%higher. I took this matter with company but company said they will charge as per applicable fare

The company is big cheater and i want to lodge complaint...
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M
Mv ramya
from Hyderabad, Telangana
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Complaint on driver

Address:Hyderabad, Andhra Pradesh, 500072
Website:Uber

He didn't come to the exact pick up place. When I asked him to come and pick us he told me harshly to cancel the ride. He cancelled the ride and for that also we have been charged the amount. I need a number to contact customer care. I never expected such kind of service from uber. Do maintain dignity and never entertain stupid drivers from ur end....
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S
shrena shah
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Unethical behaviour, unfair charge

Address:Mumbai City, Maharashtra, 400076

I had booked an uberpool cab wherein the money for the journey is showed prior to the start, where it was showing 90 rupees for me. At the end of the trip for the same uberpool trip they charged 248 rupees, the pricing invoice shows charges for minutes, distance and base fare which is normally done for ubergo, but i had booked uberpool. So how can they update it and charge more. On top of it the driver was rude, made a scene, stopped people...
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N
Nafisun
from Mumbai, Maharashtra
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Complaint against the driver for overcharging me.

Address:Mumbai City, Maharashtra, 400093
Website:Uber India

I had booked a uber cab from andheri for vasai. Driver ajit took us to vasai and when asked for receipt he said their is a technical error and he was unable to produce the details of the receipt. He asked me to pay 750 rs. I have now got the receipt and it shows outstanding on 291.02 rs. I am cheated as the driver asked me to pay cash and also cheated me by overcharging. I am unable to book a new ride due to outstanding amount. The total...
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Birendra Kumar Sahoo
from Bengaluru, Karnataka
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Already paid to uber but driver took money from us again

Address:560037
Website:www.uber.com

Uber was get the money from my uber account but the driver didn`t listen again took cash from me again 75 rupees, that time i was helpless.so please give me the justice...
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somaduttabanik
from Pune, Maharashtra
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Money deducted by uber. Not even boarded the cab

Address:Kolkata, West Bengal, 700102
Website:uber

110th august 3:17 am i have booked a uber cab
2 3:21 am i got an sms that manish is arriving (Wb052521)
33:29 am i got another sms that "driver had to cancell the trip" and rs 60 deducted from my paytm account
4 no driver arrived and no phone call from uber still my money deducted.
5 this was very urgent pickup and uber dont have any responsibility and even they stolen my money.
6 had to book ola cab...
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Injar
from Bengaluru, Karnataka
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Driver abused and harassed us.

Address:Chennai, Tamil Nadu, 6000044
Website:uber.com

This is a very important incident that we would like to let uber know. Yesterday (14.08.2016) five o[censored]s wanted to transit from chromepet to nolambur. We booked a uberx and the booking time was 8:55 pm and the name of the driver was mr. Saravanan. Me, my handicapped father who works as a customs officer, my mother and my old aged grand parents (83 yrs and 78 yrs) were the travelers. The car arrived at our house and we had already entered...
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Address:110038
Website:uber

I am defence officer, on 11 aug i booked uber taxi to travel from rajokari to new delhi rail station. One driver umesh singh responded bearing mob no [protected] and i contacted from my mob no. [protected] and [protected]. After reaching railway station he did some trick with his app and asked a bill of rs 366 on my insistance tht bill can not be more than rs 200 he used inappropriate language and told i will charge this much only do what ever...
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Siddharth317
from Delhi, Delhi
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Charged twice for toll tax

Address:New Delhi, Delhi, 201005
Website:www.uber.com

For a morning trip to airport on aug 14th, i was charged the toll tax of rs 100/- twice. it is clear from the receipt i received.

My details -
Name : siddharth pandit
Phone - [protected]

Mcd tax shalimar garden (12:00 am - 11:59 pm) (?) 100
Up tax shalimar garden (12:00 am - 11:59 pm) (?) 100

Pls look at the receipt and try to understand that there has been a deduction of toll...
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