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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
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Uber India reviews & complaints page 275

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P
puja03
from New Delhi, Delhi
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Unfair charging of surge without pre information

Address:110008

Uber has charged Rs.175 on[protected] from us for a ride that we could barely even go upto 500 metre.
Invoice no.- AGXPIOON[protected].It has mentioned surge of 2.9 times in bill over actual fare of Rs.60 sent through mail which was not mentioned when ride was booked.I expect normal ride fare without charging surge ;refund of remaining amount....
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Nancy HSIAO
from Delhi, Delhi
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Cheat customer and charged extra money

Address:New Delhi, Delhi
Website:consumer complaints

Today on 31 of August, i had a ride with uber from Malviya Nagar, Delhi to Adhchini, Delhi.. Uber charged me extra money.. while booking the ride it was shown only Rs 73, but after the ride, uber charged me extra 339.. so total i had to pay 412. what is this going on..? you'll just cant cheat people like this. Itz a bad image for your company itself. Kindly do help me regarding this. Better explain what's went wrong....
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P
porus007
from Bengaluru, Karnataka
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Fare disputed

Address:560064
Website:uber cab services

I booked a cab on 30.8.2016 for my guest for going to Bangalore airport, the estimated fare shwon was Rs.416, since i cancel earlier trip i have to pay Rs.50 eaxtra.
When cab reached airpport, my guest ask for the bill amount and even i called driver for bill amount he told that the network is very slow hence it is not generating bill amount.
hence i told driver to take estimate amount plus Rs.50 for cancel trip i.e. Rs.466/-...
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A
Angel fernz
from Mumbai, Maharashtra
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Uber charge extra than the amount shown while booking the ride

Address:Bangalore, Karnataka

Today on 30 of august, i had a ride with uber from gandhinagar to btm layout.. Uber charged me extra money.. While booking the ride it was shown only rs 79, but after the ride, uber charged me extra 100.. So total i had to pay 179. What is this going on..? You'll just cant cheat people like this. Itz a bad image for your company itself. Kindly do help me regarding this....
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P
Preeti Baldwa
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Surcharges without any notification.

Address:Gurgaon, Haryana, 122002
Website:uber.com

I had a trip with uber on Monday 29th Aug morning and i am extremely unhappy with the bill. While booking the cab, it was not showing any surcharges, but in bill uber has included the Surge x2.7 i.e. 188 rs. So i had to pay total 299 Rs. as my trip fare which is very unrealistic.


Today, on Tuesday 30th Aug again i had a ride with uber and they have include 238.85 rs as surcharges without any notification.
br...
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S
skdey2882
from Chennai, Tamil Nadu
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Complaint on ubergo driver

Address:Bangalore Urban, Karnataka

On 29th august 2016 i have booked a uber go car from bamanahalli nobonagar canara bank branch bannerghatta road to bengalore airport and on confirmation of booking i have been massaged the fare for rs 844'00, but on reaching the destination the driver charged rs 1180'00. I think this is unathical & cheating a passenger. The matter should be investigated & intimate the outcome by return mail immediately to avoid litigation....
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M
meenakshiahuja02
from Bhopal, Madhya Pradesh
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Charged extra for last trip which was already paid

Address:Hyderabad, Andhra Pradesh, 500008

I have booked uber on 29 aug from nanakramguda to Begumpet in Hyderabad which cost me around 211, when I reach the destination driver told me to pay 400 out of which 188 was charged for last trip that was on 22 aug from airport to nanakramguda. the fare was already paid the same day.
how come they charge extra for last trip.
disgusting service.
please look into the matter and get me refund my amount which I paid to the...
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V
vdewan
from Gurgaon, Haryana
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Overcharge

Address:New Delhi, Delhi, 110048
Website:WWW.UBER.CO.IN

I had booked taxi from kailash colony to Nariana. the driver called after 10 minutes to confirm the address. He said that he is at kashmiri gate and would reach in 5 minutes, to which I replied that he is at the wrong place. Then he suggested to cancel the cab.
I cancelled the previous cab and booked a new one. The new driver came and we reached Nariana in 45 minutes. our total fare was Rs 289 out of which rs 80 was for the cancelled...
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M
manikandan299
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charged more amount also they are giving wrong information about the trip and no one is responding

Address:600053
Website:Uber.com

Hi,

Last Friday I traveled from Velachery to Ambattur in Chennai city. While booking the estimated amount is 242 RS and also it did not mention any surcharges. When the driver close the trip it shows 552 RS. Because of the app calculated the traveled kilometers wrongly(Attached Images) total 25 kilometer only I traveled but the app shows 38.83 Kilometers and also we did not cross any toll but they charged 30RS for toll.I am...
+2 photos
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D
Devesh Mohnot
from Delhi, Delhi
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Driver misbehaviour & abusive language

Address:Gurgaon, Haryana, 122002

The driver was extremely rude, first he didn't arrive at the exact pick up location but far off on a flyover.
Then when i gave him a 500 rs note for i did not have change, he began abusing and misbehaving and said if you wish to complain do it, nothing will happen.

I wish to discontinue riding with uber in light of such circumstances if no action is taken against him....
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R
Rajat Rathour
from Delhi, Delhi
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I am complaining about extra charge by driver

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I requested a uber cab near savitri nagar around 10:30, the cab driver arrived on due time and met me personally on knowing that the drop was in noida, the cab driver rejected the drive and pick up and moved away by cancelling the trip and hence because of his mistake as he rejected the drive i had to pay an extra amount of 80rs/- on the following next ride around 11:00 which was picked up from the same location. The mobile number of driver...
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R
Rituraj Srivastav
from Delhi, Delhi
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Items (Phone) lost

Address:New Delhi, Delhi, 110092
Website:uber

I booked a cab with uber last night. While I was travelling I was carrying my cellphone with me of the make Sony Xperia SP.
Finally when the trip ended and I got out I realised that I do not have my phone.
I called on my number and it was ringing. Accordingly I called the cab driver but he didnt respond. I called him atleast 4 times.
Subsequently with no other option I again called on my number and now it was going switched...
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D
Divya Suguna
from Tiruchirappalli, Tamil Nadu
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Uber Driver verbally abused me with an extreme language.

Address:Chennai, Tamil Nadu, 600017
Website:Uber.com

I was verbally abused by the Uber Driver JAMES CHINNAPA RAJ by using extreme foul language.. Location: Chennai, India.

First, he did not have change for minimum of 100 rupees. Nor did he take any effort in getting it from somewhere with a minimal courtesy of helping a singla woman with a 3 month old pup. While I had to stop the autos on the street and get change to pay the driver, I had to leave behind my pup in the car barely...
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D
dahiya300
from Sangamner, Maharashtra
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Trip cancelled automatically

Address:Gurgaon, Haryana, 122001
Website:Uber

I booked a cab today but unfortunately the trip got cancelled automatically. I contacted the driver and he also confirmed me that it got cancelled from my end. I got charged ₹80 as a penalty. This happened in past also but that time I let got, but this is like cheating to the customers. I believe the company like uber will take necessary action and resolve this issue. If not I will escalate this issue by social media....
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P
prasanthsiseshar
from Bengaluru, Karnataka
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I am complaining about the reckless driver.

Address:560034
Website:uber

Hi myself prasanth, I have booked a UBER cab on August 1 around 8.45 am .The driver told for 30 to 40 minutes that he is coming and after that put his GPS off.Because of that we 4 members missed the train which cost around 5000 and we had not able go that place .Because of his irresponsible action this incident occurred .I want you guys to take necessary action such that this wont repeat again.I am trust customer o[censored]BER because of these...
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J
John Joseph T M
from Bengaluru, Karnataka
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Excess charge

Address:560032

I travel every day up and down, by Uber taxi charges use to be around Rs 200.00 but on 25th evening trip I have been charged Rs 513.00 for same distance but it took 30 mts more. For taking 30 mts more due to rain and traffic I should be charged 2.5 times than normal.
Please let me know
A line in reply will be highly appreciated
Thank you
Regards
John Joseph T M
( Smith )...
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C
Chiranjit Dey
from Agra, Uttar Pradesh
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Taken extra amount Rs.50

Address:Kolkata, West Bengal, 700149
Website:www.uber.com

Dated 24.8.16 7:40 I request for a Uber from Howrah Railway Station . Driver call me and ask me to come near parking zone . When I reach to of the parking zone driver move his car into the zone and without asking me start my ride and asking for Rs. 50 for parking fees . I refuse to give the parking fees then he force me to give that money . I also request him to cancel my trip but he told me that he already stated the ride so cancellation...
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A
aru12
from Delhi, Delhi
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Complaining about fare

Address:400705
Website:www.uber.com

As i am coming from the same location daily then also there is a change in fare.Daily i have to pay more than earlier.I am not getting what's going on.How can fare change daily as i am coming from the same location or going to the same location as well.Resolve my problem as early as possible otherwise i have to contact consumer forum.Day before yesterday i had to pay 56 then yesterday i had to pay 70 and today i paid 86 rupee so how it could...
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R
RealJunaid
from Mumbai, Maharashtra
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Account

Address:Mumbai City, Maharashtra, 400072

I was banned from uber suddenly without any explanation in Feb when I mailed them to ask the reason they said we are sorry but we can't do anything aren't they denying me a service which I have a right to use...
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M
meetashish23
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Got charged extra as HIDDEN Charges

Hi,
There were no tunnels, bridge, highway or airport on the trip. Secondly, it was the genuineness of the driver told me that this is some mistake from company's end. As a company show some genuineness & refund the money.
No where while making the booking or while on trip, i was informed or alarmed about this 'hidden' surcharge.
Request[protected]...
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