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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
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Uber India reviews & complaints page 278

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S
Samuel etto
from Pune, Maharashtra
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Drivers fake reply

Address:500015

I booked a cab it was an need of d hour fr me bcoz it was raining i had to take my cousin hospital i booked a cab from central battery trimulgherry to alwal ... Even though fares were high i booked driver asked me to cancel coz he cant cum to dat area if he comes he may face loss his name harilal [protected]...
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Address:122002
Website:UBER

Booked an uberpool on 29/7 wherein it was being displayed that the car was 4 minutes away, the driver did not arrive even after 20 minutes. I was forced to take an auto when even after calling the driver, the car did not arrive within another 5 minutes. The driver did not cancel the ride and he kept on calling me continuously to cancel the ride and i end up cancelling the ride and paying cancellation charges.

I would like...
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R
Rushit Shah
from Ahmedabad, Gujarat
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Wrongly charged due to driver/s foolishness

Address:380013
Website:www.uberindia.com

By mistake i typed relief road as my destination... Then i told him that that was a mistake, and i changed my destination (Original) as bapunagar... He rudely said that "boss, i will not drop you there as under won't allow me to do so"... I explained him that i've changed the destination to bapunagar and reflecting in under app... He said he will drop me maximum at kalupur chokha bazaar... And anxiously ask to give him 5stars... As i was...
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D
Dileep Kotwal
from Pune, Maharashtra
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Unauthorised use of my profile on uber for travel out side my home city.

Address:Nagpur, Maharashtra, 440022
Website:Uber India

The issue pertains to an unauthorised trip which was made in hyderabad yesterday i. E on[protected].

I was surprised to receive a confirmation call regarding booking of a trip from hyderabad even when i was not present there. I confirmed to the driver that i had not booked the trip twice.

After that i was surprised to receive an alert that amount of rs.184.37 was debited from my paytm account for the trip.br...
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V
Vivek Patra
from New Delhi, Delhi
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Charged for no ride

Address:122001

On 14 July 2016, I took a ride from Sector 15 Gurgaon to IMT Manesar. At Hero Honda chowk, the driver denied to go further and ended the ride.

I had booked another taxi at Hero Honda chowk to IMT Manesar, but the taxi did not arrived. At the time of booking expected time of arrival of taxi was 5 min and the driver said he will arrive shortlyy. But did not arrived for more than 30 min. I called the driver many times, but did...
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M
Muthu Sindhu
from Bhubaneshwar, Odisha
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Horrible service from driver's end

Address:600073

I got to book a cab from east Tambaram upto Mugalivakkam.
Driver Name:Vignesh, Am not sure about the vehicle no.
He picked us from East Tambaram on a normal fare.Rs.204.
On the way his vehicle got punctured and I asked him to book a cab for me from ullagaram.
He booked a cab which has a surcharge.And that was not informed to us.
When we got down in Mugalivakkam, I came to know that it has a surcharge fare...
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P
Pravesh Bhatia88
from Ahmedabad, Gujarat
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Complaint not boarding the cab

Address:+91
Website:Uber

As i booked the cab in mumbai from bandra place the driver told me to come to the pick up location as i was already standing outside my building and was guiding the drive about the way and the exact location the cab has to reach as i was getting late but he took some other turn and could not reach me and went to the other side and as i was in hurry so booked another cab. As per some new thing now uber will charge rs. 100 extra on cancellation...
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Address:Gurgaon, Haryana, 122001
Website:uber

Uber had created an unnecessary outstanding balance against me and i tried to contact them several times but they never followed up so i discontinued using their services from past 1 year. out of nowhere today balance of 221 from my paytm account has been deducted mentioning “clearing my outstanding balance against uber”.
I was being nice enough to only ask for the refund of the money. but now i will file a case against your company...
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J
Jaydeep2307
from Chennai, Tamil Nadu
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Over charged (double) for pick-up from airport - Pune

Address:Pune, Maharashtra, 411045

Hello,

Yesterday (31/7/16) took a cab from Pune Airport to Baner at 10.40 am, driver was Akash. Bill was of Rs. 315.55 but the break-up was not visible due to network issue. He convinced me to pay him another Rs. 85 on account of parking charges within the airport.

Later on, the email statement indicated that Rs. 315.55 had the element of Rs. 85 parking charges included in it.

Please organize...
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A
aishu160
from Bengaluru, Karnataka
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Delayed by 1 hour to reach the airport flight missed

Address:Bangalore, Karnataka, 9740
Website:uber

I booked an Uber at 11 30, with the driver name Mohan who did not know how to communicate in any language except of kannada thus not being able to understand english or hindi he picked up my father and took a complete different route which was other than the route which was given in the map.He took more than 2 hours to reach the airport, because of which my father missed his flight to Delhi and had to pay a huge amount to book another flight....
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R
rahul kamal
from Haldwani, Uttarakhand
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Payment not received according to the scheme provided.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:partners.uber.com

Uber india send me a message regarding a special scheme for my cab for 6 day (19 july - 24 july).
Message was sent to me on my registered mobile number on 19 july,
Tated that they will provided me a special guarantee and benifites according to that (I have uploaded the photo of that message), and regarding that scheme i have enquired at costumer care also, and that person has told me that the they will provided benifit accoding...
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A
Anjali Phul
from Delhi, Delhi
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Charge extra than fare

Address:New Delhi, Delhi, 110027

We travel to rajouri garden new delhi to kaushik enclave burari.
The fare was 189 shown by fare meter but driver charge extra
The driver name is pardeep and he drive honda amaze at 2:37pm...
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A
amberjain
from Agra, Uttar Pradesh
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Unethical and abusive behaviour

Address:110092

To,
the person concerned,
This complaint is in reference to the booking in uber pool, where the person driving the Uber Cab was not willing to come to the pick-location and on asking "why you aren't coming", he used of abusive words and yelled on me. after which he also extorts me saying that "do whatever you can do", such type of behaviour is highly disappointing as i am a bonafide client o[censored]ber. next time onwards, i would...
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S
Shamim 0729
from Kolkata, West Bengal
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My account has been deactivated and my device has been blocked too.

Address:Kamrup Metropolitan, Assam, 781022
Website:uber.com

My account was disabled. I mailed to uber support and they asked me to give govt issued i'd proof n a screenshot of my contact numbers. I gave all the necessary documents that they have asked me to give. They mailed me saying the have activated my account. When i sign in a message says iit was disabled and when i register from a new id a message says the device has reached signup limits....
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S
starstudz
from Kolkata, West Bengal
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Cash collection over paytm trip

Address:122001

Hi!

I was travelling with my uber account no [protected] (india). on 26th july, at 20:03 hours, i was charged inr 80.0 for cancellation while the driver avdesh of maruti wagonr had asked for cancellation. further the same day in the morning trip, i was charged inr 55.12 in cash while deduction was done from my paytm account as well while travelling with randhir in maruti swift. kindly help refund the amount of inr 135.12...
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A
Aga Akber
from Hyderabad, Telangana
Nov 30, 2021
This thread was updated on Nov 30, 2021
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Cash payment accepted but still showing pending in uber app

Address:Hyderabad, Andhra Pradesh, 500024

Hi uber team!
Find the attached screenshot of receipt i paid through cash but i got email as unable to process that time and added in pending dues in app.

When next time i booked uber i have been charged with previous amount i paid in cash plus the current.

Now
Why should i pay double?
How poor developers uber have who are responsible for such bugs?
If this is happening with others...
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N
nihalp14
from Nellore, Andhra Pradesh
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Extra fare collected

Address:Hyderabad, Andhra Pradesh, 500044
Website:www.uber.com

Recently i have travelled from b n reddy nagar to nallakunta and it costed me 475rs in ubergo (No price hike nothing). How the hell did this happen? I have checked the route and receipt after the ride, it shows extra 36 km taken by the cab. It is clearly shown in the attached images. I want my half money back. My travelled distance is 20 km and the travelled time, i[censored] charge for that, that's okay i will pay for that. But i want my money...
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U
UMESH BHAMBRI
from Noida, Uttar Pradesh
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I am cheated second time by uber driver

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:UBER

I have used first time uber cab on 1st june 2016. i had booked for igi international airport from noida sector 56, cab driver kulbhushan picked me from my location at 56 at 19.26 hrs and after 10 min drive he told me that he do not have more than 20km cng and he will arrange another cab for me in between when i said u knew the destination before i boarded your taxi he pleaded sorry. now my flight boarding time was at 9.30 i was in very frightend...
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A
Anumod P
from Bengaluru, Karnataka
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Cab driver behaved unprofessionally

Address:560048
Website:www.uber.com

Team,

I want to bring to notice an incident happened to me on the cab on friday evening 22/07/2016.

I booked the uber cab from hoodi to kalasipalayam road ayyappa temple.

The first driver named raju whom i called confirmed me for the pickup, but later he cancelled the trip himself without any intimation.

Immediately i got an sms saying another driver will come for pickup.
br...
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Address:Chennai, Tamil Nadu
Website:Uber

Airport convenience fee is added in my bill though there is no toll charge or convenience fee for airport drop in Chennai airport.

Toll charge added in my bill but as per airport authority rules, there is no toll charge for airport drop and driver did not stop more than 2 minutes.

If there is some convenience fee is taken by airport authority for airport drop then I agree with this but as per airport authority...
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