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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
Complaints 5905
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Uber India reviews & complaints page 280

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A
ashok2251
from Delhi, Delhi
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My ride today from panchsheel park to gurgaon

Address:122011

I have been overcharged; rs571

In morning i went with uber same route + 4 km, upto nehru place my bill was 536 (including rs 100 toll applicable for one way)
I
While returning, a shorter route and no toll how it could be rs 571;

Driver was also useless not knowing any route and not asking, i have given him rating of '1'

Please refund me rs100 excess charged...
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O
oel
from Mau, Uttar Pradesh
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Cheater company

Address:New Delhi, Delhi, 110059
Website:www.uber.com

I booked a uber cab on 10th july 2016 at 02:25pm afternoon from flat no 96 pocket 10, nasirpur rd, virender nagar, pocket 10, sector l, dashrath puri, new delhi, delhi 110046. and leaved at 2:58pm afternoon to shiv vihar rd, uttam nagar, hastsal, new delhi, delhi 110066, india.
It was my first booking so i got rs 150 off promotion code. the driver asked me for rs 146 according to the fair charges but i received my bill receipt of rs...
+3 photos
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1
16rohit09
from Barddhaman, West Bengal
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Driver

Address:Kolkata, West Bengal, 711106
Website:Indian Consumer Complaint

I took a cab from tollygunge to saltlake. i asked the driver to take another way but he denied me and ended the trip far away from my destination. when my brother called him he misbehaved. he was really rude and dont know how to talk to a girl. kindly reply me within 24hours or i need to take some serious step against your company.
Driver name - bablu
Cab number - 8940
Driver bumber - [protected]
Please reply me...
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Address:Kolkata, West Bengal, 700053

I booked a cab today at 9:44 pm from camac street to my place and at the end of the trip was charged rs. 220 instead of the normal fare of abiut 110.
On asking the driver i was told that there is a surge pricibg of 2 times. but i never accepted any aurge pricing and uber cabs can never be booked during surge pricing without specifically accepting it.
Now they are refusing to pay back my money. uber has retorted to cheating and...
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P
Prasanth4859
from Lakshettipet, Telangana
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I was charged incorrectly

Address:Chennai, Tamil Nadu, 600053
Website:www.uber.com

I booked an uber cab from chennai saidapet to manimangalam which is around 25kms, once i checked a fare estimate which has an option to checkout and it shows rs250-300, as per uber they ll charge from my paytm account. once i finished my ride i was go through my mail to checkout the receipt i was shocked that i was charged as airport convince charge rs100 as two times. i found they cheated like i has been entered airport, but that was not...
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D
Dash Pattali
from Mumbai, Maharashtra
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Driver cancels my ride

Booked a cab for my family specifically from seepz gate number 3, the driver arrived 10mins back and didn't bother to call me (Which they are supposed to as per their rules), when i called him he pretends he is at some other location. When i politely guided him that it's just under the bridge, he further pretends as if he is from some different planet. He simply cuts my call and doesn't answer when i call back. My family was stranded in rains...
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S
Sayan Dhrubo Chakraborty
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Uber driver

Address:Kolkata, West Bengal, 700042
Website:Uber india

Hi, this is to inform that Mr.Dinesh o[censored]ber, vehicle registration number wb 04g0094 has harrased me today morning by cancelling my booking and refused to take the trip. After talking over phone for twice when he reached the venue he refused to take the trip.I waited for over 15 minutes for the cab and its just a waste of time and harassement....
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M
Maneesh Handa
from Gurgaon, Haryana
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The driver refused to take me after crossing gurgaon mcd toll tax

Address:Gurgaon, Haryana, 110076

Yesterday around 4:15pm india time i booked uber cab (detail hr 56 a 9398, driver name sandeep). first he asked where do you want to go. later when i rode the vehicle and after crossing mcd toll tax booth, he was being caught on account of not paying the mcd tax.

I had to stand there for 15-20 mins. later he said he is cancelling the ride as he is not able to pay the fine and he cancelled the trip. i had to take another cab....
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Address:Mumbai City, Maharashtra, 400051
Website:Www.uber.com

Hi
Myself subhra dash. i was traveling from bkc mumbai to kandivali east lokhandwala on 4th july 16 through uber pool. the co passenger was to be drop at khar west. so it took me 4 hrs to come near goregaon as the driver need to drop the co passenger first. so i had to travel to khar west and then again came to east to start my travel.in between this the worst service provider stopped the trip with a message that... trip finished please...
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A
ajaygupta19982
from Pune, Maharashtra
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Cab did not reach and money was charged from paytm account

Website:www.uber.in

Hi, My name is Ajay
I booked a cab from Nigdi, pune to Pune Airport

Cab driver name is Dhanaji, Swift Dezire (MH12KN3097). I have waited for him 20 minutes but he didnot come. when I called him (Dhanaji Number: [protected]), he disconnect my number.

And when payment is deducted from my paytm account. I received an bill in my email which I did not travel.

I missed my flight due to this Uber...
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S
Sipu Don
from Bengaluru, Karnataka
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Phone stolen by driver

Address:560066
Website:www.uber.com

Yesterday(03 July 2016) evening I had a trip with UBER Cab. where I forgot my Cell Phone (HTC Desire 820).
I dialed my number and it was ringing. So I called cab driver(Name : Shashidhara M N, Mob : [protected], Vehicle Number : KA02 AA 7702) and had a conversation with him regarding this.

Even though I asked him to stay connected, the driver disconnected my call by and told he will check and confirm back.
Just...
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A
Arunan Devadoss
from Bengaluru, Karnataka
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Driver did not come and asked me to cancel the booking

Address:Chennai, Tamil Nadu, 600 042

Dear sir

I came along with my collage mr. Vijay from hyderabad on 2nd july night and booked the uber cab from airport to velachery. The ride was booked from the mobile [protected] and mail id is p. [protected]@gmail.com in the name vijay. P

Driver name is kalingarajan-tata indica and driver number is [protected] booked at 2-7-2016 at 10.29pm. After booking the information came as the car will come in 5 minutes....
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P
pratik ahuja
from Mumbai, Maharashtra
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Account disabled wrongly

Address:Bangalore, Karnataka, 560037
Website:uber.co

Absolute horrible and disgusting way of handling things. IF your app is giving problems like not booking for 3-5 minutes straight the customer is already in problem as they trusted your service where the idea is to trust availability o[censored]ber and occasionally paying a premium for it. Now if i have to close app or cancel to try re-booking because app is not doing anything how is it customer's fault.

And after going through this...
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N
Naveen Kumar Kudikala
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Amount Deducted before Booking a cab

Address:Hyderabad, Andhra Pradesh, 500055
Website:uber.com

I have tried to book a cab from Kacheguda to Suchitra, Hyderabad. While booking, it showed me estimated amount as Rs 168.00. I asked me to add amount for booking, i then added Rs 200.00. Now when i tried to book, it again asks me to add money to wallet. I then checked my paytm wallet and saw Rs 168.00 deducted from Uber and shows balance Rs 32.00. I didn't even book the cab, why my amount was deducted?
Why uber does not allow cash...
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H
Harshika Sharma
from Mumbai, Maharashtra
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Rude behavior of the driver

Address:Thane, Maharashtra, 401107
Website:www.uber.com

I booked uber, Maruti Suzuki Swift Dezire on 02/07/2016. The driver name was Surendra. I booked the cab for 8:00 PM. However the cab was already delayed and the driver was very rude and arrogant. And because of this we had to cancel the ride. This is one of the worst experience with Uber....
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S
Sanjoy khatua
from Delhi, Delhi
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Extra charged!

Address:700100
Website:www.uber.com

Dear,
Uber caps

I took a uber go yesterday from house (vip nagar) to medical college.. my total bill was rs.176. but uber charged me 60 bucks extra and made it rs.236.. later i saw that they added and extra fee of rs.60 on the uber las ride, if this is how they scam regular users... god help the company and its drivers... later i saw that they added and extra fees of rs.60 after ride.. if this is how they scam regular...
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H
hemantmishraofficial
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Unfair fare charge

Address:Ghaziabad, Uttar Pradesh, 201010

I booked a cab o[censored]ber. the driver was devendra at lajpat nagar defence colony. he cancelled the trip and rupees 80 cancellation charges were added. again i booked a cab o[censored]ber, the driver was ramesh at lajpat nagar defence colony delhi. again the driver cancelled the trip. 8 rupees cancellation charge was further added. finally uber cab driver attar dropped me home. and my total fair consisted of additional 160 rupees which was included...
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Address:Mumbai City, Maharashtra, 400074
Website:www.uber.com

My name is vinay bathija and i am writing this as I am very disappointed with the service provideded by the uber as there was no prior notice given about the surge charge which was 2.9 . I travel from Dadar to chembur which cost normally 150 rs
And I was charged 488rs for the same I want this to take into consideration and revert me with the same
Thankyou...
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P
PrakashGupta21
from Delhi, Delhi
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Airport convenience fee of inr 100 charged

Address:Chennai, Tamil Nadu, 603202
Website:www.uber.com

We booked an uber cab from guduvanchery to chennai domestic airport. I travel often as part of my work. Last time i went by ola and the trip cost was 254 approx. But uber trip, they sent me bill of inr 321, while reviewing the bill i came across this airport convenient charge of 100. I don't understand why they charge this money. This must be refunded back to me.
Fare details are as below:
Base fare-30
13.2 miles
127.48br...
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C
Chinky10
from Mumbai, Maharashtra
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Rash driving of the car

Address:400086
Website:Uber

The driver did rash driving having customers in the taxi... Almost would have let to an accident.. The taxi number is mh 02 3746 sedan.. It was in mulund on 29th june 2016 at 9.30pm approximately..
After telling him about the mistake he made, the response we get is just a casual look and a laughter without any realisation of his mistake and without any apology..
This is how the drivers are trained?

Need to lodge...
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