Claimed

Uber India Complaints & Reviews

1
Last updated Apr 10, 2024
Complaints 5905
Resolved
182
Unresolved
5723
Quick Links
Statistics
Share
Contacts

File a complaint to Uber India

Having problems with Uber India?

File a complaint and get it resolved by Uber India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Uber India reviews & complaints page 281

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sahiti Uppada
from Hyderabad, Telangana
Report
Copy

Cancellation fee charged for driver's mistake

Address:Hyderabad, Andhra Pradesh, 500084
Website:Uber

Earlier this morning (29th june, 2016) i booked a cab from shilpa park to kukatpally. Gps was showing estimated time as 6 mins but when i booked the cab, the driver called and said that it will take nearly half n hour to arrive. Eventually, he forced us to cancel the cab saying it would take much time than stated earlier giving a reson that there was heavy traffic jam from kothaguda to shilpa park, when there was none.
When we asked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sujie151
from New Delhi, Delhi
Report
Copy

Complaint against driver rahul

Address:Gurgaon, Haryana, 122002

I had requested for a cab on Friday, the 17th of June, for Terminal 1 arrival. My husband, Mr Harsh Tikku had booked the cab. The cab got me to my residence in Sushant LOk phase-1. Unfortunately, while getting down I left my Iphone adapter in the cab. As soon as I got down, I called him back within 5 minutes. He said he is on a call and will return the adapter on his way back at night. Its been more than ten days, I have been following up...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arpith Shetty
from Pune, Maharashtra
Report
Copy

Fare issue

Address:Pune, Maharashtra

I was travelling from the Pune Airport to Four Points by Sheraton. The fare estimate said 197-200 Rs.
But the the fare came upto Rs.297.
Then whats the point of having a fare estimate. This is extremely disappointing.
Uber UK gives an exact fare estimate.
This is not acceptable....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mourya7571
from Pachora, Maharashtra
Report
Copy

Double charged

Address:Hyderabad, Andhra Pradesh, 500073
Website:Www.uber.com

I had booked cab from yellireddy kuda to 247 company at uppal i selected the payment as my card so the while returning i was about to another cab in the app it told you have unpaid bill so i payed by payment gateway but they charged double while the amount once charged by uber mumbai and second same money by uber delhi. As i traveled once how can they charge double?? Please solve my issue...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi, 110045
Website:www.uber.com

Hi team uber,

As i complaint about my last to last ride that the driver unable to reached the mentioned pick up point and went far away from there and said that i cannot came back there to pick you up because i came far away from there and cancel the ride by own not even inform me.

Also today i booked a ride and i was charged rs. 80 extra that is highly not acceptable.

You didn't even take any...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pam123
from Aliganj, Uttar Pradesh
Report
Copy

Complaint against the driver

Address:New Delhi, Delhi, 110065

I would like to complain against the driver that we had taken yesterday. Date 28th june evening around 7 pm. The driver was not ready to take the route of dwarka where there was two drop on the way. He was very adamant in his route which was overly crowded. His was very abusive, ill mannred person. Pathethic service by uber. The drivers name is kaushal the car no is 6060 accent. Please take action against him. He is not an ideal person with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:New Delhi, Delhi

I took Uber taxi yesterday from Palam Colony to Anand Vihar Railway Station and the driver name Praveen ( with Maruti Suzuki) called me from his No.[protected] and then I asked him to come in side my street as he started shouting on phone that he has limited time and I was with my aunty as she got discharged by surgery so, how we took her to the cab as, driver was too rude, I was calling him back to Back but there was no response and finally...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Debkalpa Ghosh
from Kolkata, West Bengal
Report
Copy

Extra fare charge

Address:Kolkata, West Bengal, 700034

I took a uber go today from girish park to taratala.. My total bill was rs.154. But uber charged me 60 bucks extra and made it rs.214..

Later i saw that they added and extra cancellation fee of rs.60 on the tab, whereas i never booked the other uber taxi nor cancel it...

If this is how they scam regular users... God help the company and its drivers...
Addest experience with uber.. Never faced this before,...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:New Delhi, Delhi, 110018
Website:uber.com

I have booked Uber cab from AIIMS hospital to West Delhi on 24th June 2016 Friday from Uber Cab. Driver Name Yogesh calls me from his number..[protected].I ask him to come in side the hospital he start shouting on phone that im not coming anywhere.if you want to go come here outside.i was with my mother as she got discharge after her surgery.she was on stretcher.then some how we took her to the cab.Drive took around 55 mins that driver started...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
L
Lokesh Dalmia
from Etawah, Uttar Pradesh
Report
Copy

Misbehavior by driver leading to missing flight

Address:Gurgaon, Haryana, 122003
Website:Uber

My brother booked a car at 4.02 am to go to airport on 23rd June 2016 for Car No. DL 1R TA 8302. The car took 30mins to reach in spite of the time shown in the app was around 15mins. Once the driver arrived at the main gate, he misbehaved with the guards. He knowing our urgency to reach the airport asked to cancel. We were helpless and requested him accordingly, once he came to pick the passenger it was more than 30mins.on our request to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GauravKush
from Noida, Uttar Pradesh
Report
Copy

Fraud Driver.

Address:New Delhi, Delhi, 110096

I was charged toll charges two times for one way journey.
I use to travel uber never charged two times why you have charged two times.
I am a regular customer to uber. You are going to loes a precious customer.
Please refund me. That was fraud these driver have passes which dosent cost much and they are saveing a lrage amount of money with these toll passes he dosent pay any tolls anywhere but I have charged by the uber...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pankajmathur378
from Gurgaon, Haryana
Report
Copy

Rude behaviour by uber driver

Address:New Delhi, Delhi, 110059

Complaint details: driver was too rude, had to cancel the cab in between. Driver was giving back to back call even when the cab was cancelled. Using abusive language. The cab was booked for wife and daughter, feeling extremely scared of dealing with such taxi drivers.

Driver name: pankaj
Taxi number: dl1rta0235
Type: honda amaze
Date of incident: 22/june/2016
Number of driver - [protected]
Taxi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mad456
from Mumbai, Maharashtra
Report
Copy

Overcharging

Address:401107
Website:uber india

There is no contact no. to rider who is riding in uber cars for help
yesterday i went mira road- bandra with fare of rs 434, this money i paid to the driver.
after 1 hour i m returning back to bandra-mira road driver has charged me 796 rs.
when i told him how 796 rs, he told me that his device showing 796 & you have to pay this amt only
after paying i ask for cutomer support no. he had given me driver support number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aakash312
from Mumbai, Maharashtra
Report
Copy

Mobile phone chori complant

Address:New Delhi, Delhi, 201001

Sir maine apki side uber se cab book kri thi ghaziabad to modinagar price difrance ki vajah se maine driver ko bace charge 60/- rupeess pay kiya or phone car ke age vale box me rakha or hum car se utar gye uske after 5 minuts baad maine driver ko cal kiya usne kha mere pass phone nhi hai or phone cut kr diya or mere number 15 se 20 call gayi or fir phone not reachable ho gya or ab driver mera phone nhi utha rha hai ormai apki co. Uber pr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mamtaa Goel
from Mumbai, Maharashtra
Report
Copy

Charged in both cash and through paytm card

Address:Mumbai City, Maharashtra, 400053
Website:Uber

I had taken a trip on 8th june from andheri to churchgate. I
Had balance in my paytm wallet, still the driver asked for cash and i paid it in a hurry, as was not aware about the process of payment in pooling.

In good earnest i paid cash and later discover that my paytm wallet was also credited.

Realizing i had called the driver on 12th june seeking refund of cash which he said would return, and has not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gauravjaiswal
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong charges

Address:Gurgaon, Haryana, 122001
Website:www.uber.com

I booked a cab from Uber and I was charged triple the amount that was showing in the fare, And I was dropped at my location but my ride was ended after 30 minutes of my drop due to which I am charged 134 rs from my paytm wallet..

This is ridiculous service from uber and I want my extra charged money back...

Name- Gaurav jaiswal
Email id- [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Laxhit
from Delhi, Delhi
Report
Copy

Driver refused to go after accepting booking by UBER

Address:Gurgaon, Haryana, 122002
Website:www.uber.com

This 4th time bad experience about UBER services/drivers. UBER drivers mostly refuse rides after accepting booking by UBER. I booked a UBER taxi (from Gurgaon to Koshambi Bus stand) on yesterday night and 2 drivers refused me to take me off to my destination, the reason was to earn only the incentive trip, they always want short trips. I wasted a hour to talk drivers and booking process, finally lost it and requested to my neighbors to drop...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vivek19931
from Hyderabad, Telangana
Report
Copy

Inappropriate bill charge

Address:Hyderabad, Andhra Pradesh, 500001
Website:www.uber.com

I traveled yesterday from ram koti to sanikipuri distance was 13 kms but the meter showed 31 kms and accordingly the fare was charged. The billing system calculated entirely wrongly. I need the refund for my money since inappropriate bill was given to me. When asked driver about the bill he gave vague reply and he was like pay the bill since i have traveled many times on the same route and i was never charged beyond rs 170 but this time i...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karan Bassi
from Hyderabad, Telangana
Report
Copy

Inappropriate fare charged

Address:500084
Website:UBER india

This complaint is to bring to your kind notice that i lavika sharma of masjid banda road kondapur hyderabad was charged with inappropriate fare by uber during our trip from Masjid banda road to Ramoji city.I was charged with rs.613 during our visit to ramoji but on arriving back the fare came rs.977 for the same 72 kms even when followed by same path.i was charged rs.377 more which wasn't paid by me due to which we were told to be faced by...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Basavaraju Raju
from Bengaluru, Karnataka
Report
Copy

Uber account activation

Address:560057
Website:uber.com

This is Basavaraju.G one of the genuine regular user o[censored]ber from past 5-6 months.I am having only one Uber accoint i.e, [protected]@gmail.comwith you People.

My Uber account has been disabled for the 2nd time without any information where my only one Uber account was got activated and I was using regularly for 2 days Suddenly you guys have blocked my Uber account once again.

Its been now exactly 121...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy