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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
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Uber India reviews & complaints page 283

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P
poovili
from Bengaluru, Karnataka
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Uber charged me for a cancellation where the driver denied service.

Address:Bangalore, Karnataka, 560035
Website:Uber mobile App

Hi,

Today for the first time I took Uberpool, everything was fine until my driver asked me to pay.
-Today on 1st June 2016, at 3:11pm I booked the Uberpool for the first time.
-It came at my office (Pritech Park SEZ, Building 6B, Bellandur Village, Vathur Hobli, , Outer Ring Road, Bengaluru, Karnataka 56010) at 3:21pm with another lady.
She got down first and the driver dropped me later at my destination,...
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K
Kishorjoglekar
from Pune, Maharashtra
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Charged me more.

Address:411001
Website:www.consumercomplaints.in

On 30th May I hired a Uber maruti swift dezire taxi from Boatclub road to Vaikunta Smashan bhoomi near Alka talkies Pune.
The driver Krishna showed me the charges on his mobile and it showed 188. As I hired the taxi for the first time, I asked him how the rate is calculated. He said its Rs.6 a km. I made the payment but a second thought stated that it cant be 31 kms.
Today on my mob it showed drivers photo and tarrif as 128.63....
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U
utpalcloud
from Mumbai, Maharashtra
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Regarding deactivation of my account

Address:Nagpur, Maharashtra, 440010
Website:help.uber.com

I have account on this uber with email [protected]@gmail.com and i need it very much
Its too much time they have taken to reactivate
i had contacted to uber support they gave following message


Sonesh (Uber)
May 19, 05:17

Hi Utpal,

Thank you for writing in,

I had a team of specialists review your account and they have confirmed that the suspension on...
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N
nishu007agra
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Extra tax in bill

Address:Gautam Buddh Nagar, Uttar Pradesh, 201304

Hi

I have traveled in Uber taxi on 28-may-2016,
CRN-from delhi to noida and they have charged 128 rs as a toll tax in bill which is actually 28 rs and 100 rs they have charged as UP state toll tax which isn't paid by driver during the trip.still they have added in the bill,


FARE BREAKDOWN

Base Fare 40
Distance 133.85
Time 41.17
Subtotal ₹215.02br...
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T
tarunjindal
from Gurgaon, Haryana
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Cancellation charges charged erroneously

Address:Mumbai City, Maharashtra
Website:uber.com

I(Tarun Jindal), booked a cab on 30th May 2016 at 03:45 PM.
I called the driver to reach the pick up location but he refused to reach the pick up location and told me to cancel the trip as he said he will not be able to reach the desired location.
After the request of driver to cancel the trip, i cancelled the trip and Uber has charged me INR 100 for the same.
It was the mistake of the driver o[censored]BER and hence should...
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M
mkhedeka
from Indore, Madhya Pradesh
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Trip cancelled by driver

Address:380058
Website:uber

On friday, 27-may-2016, i booked a cab from the uber app. It was from applewoods township to ahmedabad airport in ahmedabad. The cab was booked and the driver details were sent on sms. The driver called and confirmed the trip details and told me that the will be there at the pick-up point in 5 minutes. 1 minute later, he called back and asked me why i cancelled the trip. I informed him that i did not cancel the trip and asked him to check...
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S
sonuash444
from Kolkata, West Bengal
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Unnecessary added money to a wallet which doesn't exist

Address:Kolkata, West Bengal, 700030
Website:Uber technologies, india

On 22nd sunday 2016, i tried adding money in uber in airtel money account.
But actually i had a vodafone number but still i tried adding money in that wallet and to my surprise, money was also added in that wallet and an airtel money account was also created in my uber account with my vodafone number only.
But whenever i am trying to use that wallet money, it's always telling that i have insufficient balance although i had high...
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K
krishnapals
from Lucknow, Uttar Pradesh
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Higher charges taken and trip was ended at much far location!

Address:Hyderabad, Andhra Pradesh, 500032
Website:Uber

Hi,

Yesterday, i booked uber to heartcup coffee (In kondapur) from hill ridge springs (Gachibowli). The surge was 2.5x. However, the driver didn't end the trip at heartcup coffee and instead ended at ameerpet. Because of this, i ended up paying rs 611 for the trip which is much more than what i should have paid.
When i called the driver, he said it was due to network issue and he couldn't end the trip on time and said...
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S
siddharthj1
from Noida, Uttar Pradesh
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Higher charges taken than actual bill

Address:New Delhi, Delhi, 110065
Website:uber

This happened with me when i was travelling to bbdit ghaziabad from iskcon east of kailash newdelhi-65 on 8th may. I booked a cab. The cab was a wagonr of white colour. The drivers name was sanjay. After a point in gahziabad he told me that he could go no further as his companys cars do not go further. I was in a hurry as i had an exam to attend. He then parked the car aside and said that the charge was "rs.361". As my internet was not working...
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V
voravishal
from Kolkata, West Bengal
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My free rides not showing

Address:Kolkata, West Bengal, 700016

Respected Sir/Madam

I Vishal Vora (my promo code-geav4) was alloted with 5 free rides as per my app details(2 rides for rs 150 each and 3 rides for rs 50 each) now its not showing in my account. I used one ride on 22.05.2016 but i didnot get any free ride benefit and i paid the total amount in cash.
i will be very thankful to you i[censored] do the needful and reimburse my 5 free rides on my account.

thanks &...
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C
chakravarthi chakri
from Bengaluru, Karnataka
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Payment issue - charged x3 - 520 bucks

Address:560045
Website:Uber

Hi this is chakravarthi. I offently use Uber for daily basis. On May 23rd 2016… I book the Uber in Uber app. It is not a peak time, Actually I have seen Fare Estimate it's around 140-170. So I book a uber cab and reached my destination it's around 15km from starting point. But for 15 km they have shown for 40km of travel distance and I wondered and my friends with me so I can't argue with the driver and I have paid the cash and wrote a...
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K
Kasim Shaik
from Kolkata, West Bengal
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Uber india because of driver i have to pay 60 rs extra.

Address:Rangareddy, Andhra Pradesh, 500018

This incident happened yesterday 23-may-2016.

My experience :
After booking the cab around 8 pm, i got a call from driver that he is not interested to go to destination point and ask me to cancel the ride. I told him to cancel from his mobile and if i cancel i will charged with extra 60 rs.
He told i will not get charged. Later, the driver told he can cancel the drip after 10 min "as the customer has not boarded...
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J
Jaspreet Dhawan
from Jalandhar, Punjab
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Paid cancellation charges, when cancelling against the booking was not maid

Address:Chandigarh, Chandigarh, 160019
Website:www.uber.com

I booked Uber India taxi using their mobile app on 16th May, 2016 at evening to pickup from KMG Tower, sec 67, Mohali, 160062 at 5.20pm

Then i waited for 5 minutes and try to call that cab guy, but the phone of that cab driver was switched off.Then i kept waiting for next 20 minutes but no taxi come, so i left from that place .

On the next day(17th May, 2016 @ 9am) when i booked the cab from the same cab provider(Uber...
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Address:Chennai, Tamil Nadu, 60028

I was driving with uber taxi service by 10:00 Pm from chennai Airport to pallavaram. the Car number is 0086 i cant realize the driver name!!! he suddenly stopped the car and asked me to show m mobile phone or else i wil kidnap you!! suddenly i shouted and that drunker afraid and he came at the back seat by god's grace i was able to open the door and run in the road and the Public came in site and i was rescued.!! it happened in Chennai on...
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S
Sumesh Gireesan
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Not getting refund

Address:Ahmedabad, Gujarat, 382330
Website:www.uber.com

I booked a cab o[censored]ber on 22.5.16 and paid cash to your driver rakeshkumar.

I want to complaint this to the highest level. As I have made payment by cash then today I made a payment via airtel aas well . because on the app it was not allowing me to book another trip.

I will be posting this in the social media and will be taking this to the press and media so that people are not getting cheated by your service.br...
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S
Shibu Anita
from Bengaluru, Karnataka
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Rs 65 charged by driver with out any rid

Address:Bangalore, Karnataka, 560043

Hello team,
I have been charged rs 65 by the driver details attached.
This is to inform you that i have booked a cab on saturday 21st may.
Driver : aswath
Mobile [protected]
I call him and gave him directions how to reach my house.
He informed that he is on his way.
Later i check my mobile to see that he has on the trip with picking my and has charged rs 65 as it was on paytm
He did...
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N
naanil07
from Bengaluru, Karnataka
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Multiple accounts on one device

Address:Ranga Reddy, Andhra Pradesh, 500019
Website:Uber support

I have created multiple accounts for each of my family members through referrals as they don't have smart phones and i had to do on my device for all however since i started referring i always faced issues with uber...

1) driver denied for the trip and does not want to come my mother account.
2) i referred my sisters to uber but never received promo discount, always got charged full price.

3) my account...
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S
Sruti Dhage
from Bengaluru, Karnataka
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Because of driver i have paid 60 rs extra.

This incident happened yesterday 22-may-2016.

Firstly driver said he will come but later he was giving some silly reason and ended my call 3-4tymes without speaking. so due to him i had a loss of 60rs. And when he is not interested to take a pick up he should have informed it before. wasted my money and wasted my time.

Driver name is NAGESH. His contact no. - [protected]. i need my money back. And dint expect...
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B
Baljeetsingh1
from Kanpur, Uttar Pradesh
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Complaint about driver

Address:New Delhi, Delhi, 011

Driver did not reached at airport at all though he received our request for pickup and said that he will come pick us up but he continued to tell us that he is coming, he's on his way and made us wait for exactly 2 and a half hours at airport and everytime I called he said I'm waiting for you at your described location but he wasn't there, we even made the driver talk with a police officer at Delhi airport and instead of saying that he will...
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S
sumit30verma
from Kandhla, Uttar Pradesh
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Driver using fake app that shows more fair or anything else i don't know.

Address:Gautam Buddh Nagar, Uttar Pradesh, 110096
Website:www.riders.uber.com

Yesterday i was travlling by uber. I went from noida city center to dhallupura. After completing my ride driver charged me rs 270, i had also cheked his mobile devide he properly stoped my ride and after that his device showd bill of 270rs. Today i checked my mail, in mail i got recept of 222.6 rs. So request to uber to check this forgery. Driver name was mahboob....
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