Claimed

Uber India Complaints & Reviews

1
Last updated Apr 10, 2024
Complaints 5905
Resolved
182
Unresolved
5723
Quick Links
Statistics
Share
Contacts

File a complaint to Uber India

Having problems with Uber India?

File a complaint and get it resolved by Uber India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Uber India
Customer Service Contacts

Uber India Website

Uber India Head Office Address


India

Uber India reviews & complaints page 293

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bipin Chheda
from Mumbai, Maharashtra
Report
Copy

Non given cresdit of promo coupun

Address:Mumbai City, Maharashtra
Website:uberindia .com

I BIPIN CHHEDA got promo coupun on recharging tata sky on sept and oct 2015 of Rs.200/-x 2 =Rs.400 each month i hadbeen travelling after getting in writting confirmation i have forcibily paid Rs252/- through chembur police station .its misleading Advertise of Standard of India Act .by dumping markerting, still another Rs.400/- not coupun showing invalid ?why Tata sky giving to used theier platform and goodwill of company and making cheating...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Bangalore, Karnataka, 560029
Website:www.uber.com

I have been cheated by deducting more than 4 times the normal fare under Uber POOL on Monday 9th Nov. This is shocking that Rs 500 + got deducted without my consent as I was expecting the POOL to cost around Rs 60. Why had Uber deducted this amount without my consent and I would need a refund at the earliest. I checked for Fare quote and Uber Pool doesn't have any option to show fare quote so why are customers being cheated. Surprisingly...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
biswanath.chatterjee1
from Mumbai, Maharashtra
Report
Copy

Charged cancellation charge incorrectly

Address:Howrah, West Bengal, 711103

Hi,

My name is biswanath and contact number is [protected].Today(9th Nov 2015) around 8:05 PM I booked a ride(uberx) against driver name Mohammad(car no WB04F8336). After booking driver called me and asked my drop off location which he is not supposed to ask before I ride. I told my location and he told there is an accident in that area so he is stuck up and it will take time.He suggested me to cancel the ride. Then I tried...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
swaroopvllr
from Delhi, Delhi
Report
Copy

Free ride expire before the promised date.

Address:Hyderabad, Andhra Pradesh, 500017
Website:uber

Hello! i signed up for uber few days ago. It was shown on the app that I have a first free ride which will expire on 8th of November 2015. Assuming that I still have that free first ride I was at my friends place till 8 pm and decided to leave. I walked on to the road...it was dark and not a friendly neighborhood. I could see uber cabs close by in my app. when I checked if I still had that free first ride..it disappeared . It was...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VD1
from Hyderabad, Telangana
Report
Copy

Horrible customer service

Address:Hyderabad, Andhra Pradesh, 500008
Website:Www.uber.in

I had an issue with Uber on my last ride where they charged me twice for the same trip. I went to their app and raised this issue 10 times and they have not responded or acknowledged my complaint. It is more than 1 week, they have no contact center, dont know what to do. However this is scary considering they can deduct any amount from your paytm/credit card and so cannot do anything about it....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Paramjot Brar
from Jaipur, Rajasthan
Report
Copy

Fraud in fare & poor service quality

Address:Gurgaon, Haryana, 122001
Website:Uber.com

I had booked a Uber cab from sector 10 gurgaon to sarai rohilla delhi station. Following are the fraud done by company soo called Uber cabs. I am not satisfied with solution provided by you because corrective action given by you is not justified, showing that you are only interested to close the query not interested in fare & justified solution. Please clarify the following issues 1. As per your policy first time user referred by...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nehabhilai
from Coimbatore, Tamil Nadu
Report
Copy

Driver cancelled the ride

Address:Hyderabad, Andhra Pradesh, 500081

I booked a uber on 2nd November from Madhapur to Secunderabad. the driver called me and said he can not go so far and asked me to cancel the booking. Due to some issue with the app I was not able to cancel the booking. After some time when i saw my Paytm wallet, 85 Rs was deducted from my account for this trip. Please refund my amount ASAP....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sameer Manohar
from Bengaluru, Karnataka
Report
Copy

Payment charged by driver as well as uber - i.e,. 2 times

Address:Pune, Maharashtra, 411051

We had booked a trip for our relatives. The trip charges were paid in cash to the driver. However the trip amount is still reflected on my husbands mobile app. Please see details below and confirm receipt of payment - Name of Driver - Shekhar ([protected] (tel:%[protected] Vehicle details - Swift Desire, MH 12 KN 3109 Fare details - Rs. 335.97 Over this fare the driver charged additional Rs. 50 stating that the destination was not...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shaquib Mohammad
from Mumbai, Maharashtra
Report
Copy

Unfair charges

Address:New Delhi, Delhi, 110008
Website:uber.com

I took a ride from airport to west patel nagar in new delhi..., they charged me rs 132 and they included toll charges and parking charges...but they should have charged me only when i have taken a seat in the car not before that..how would i knw for how many hours they were parking their car...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
T
Thomas1983
Report
Copy

Driver abused and threatened me

Address:Bangalore, Karnataka, 560013

On last sunday night 9.15 I was at Yeshwanthpur and booked a uber through the app. The App said the driver will pick me in 10 min. After 5 min the driver called me and asked about my current location and drop location. He said he need more time to reach my place(even though the App showed he is near to my place) so he asked me to cancel the request. I said I am ready to wait and he disconnected the call. After 15 min he again called and said...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajat Bhadauria
from Mumbai, Maharashtra
Report
Copy

Missed flight due to unprofessional Uber driver

I booked Uber from Kochi fort to go to Kochi International airport. The driver picked us up from Kochi fort and after some time told us that he won't go upto the airport and will drop us midway and from there we can take another local cab, which he can arrange as his friend drives a local cab. The reason for this he mentioned was that he will not get any passenger while coming from Cochin airport. We asked him why did he pick us up in first...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
Commonperson
from Bengaluru, Karnataka
Report
Copy

Unfairly charged

Address:Bangalore, Karnataka, 560034

I booked Uber, and the driver asked me for the destination, even before he reached my location ( I saw it on my GPS), he cancelled as he did not wish to travel to my destination, (he said strangely he wanted to go to the airport). UBER then charged me for his cancellation, the message said the driver waited for 5 minutes at my destination. I am not joking: These days when I book UBER, I pray that the destination is acceptable to the driver,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shiva0802
from VAPI, Gujarat
Report
Copy

Matter of rupees

Address:Surat, Gujarat, 395007
Website:www.uber.com

I have ride from svnit to adajan surat for first time.I use promo code .But the cab driver narendra have me reason that it shows 89 rs. When i complete my dinner and i show my uber app it shows that u had to play nothing to driver.I called him but he had ride. Details: mo no:+91 [protected] name:gajendra patel pick up time:7:19 pm driver name:narendra...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kaustav Khan
from Kolkata, West Bengal
Report
Copy

Account Suspension

Address:Kolkata, West Bengal
Website:www.uber.com/cities/kolkata

Long time ego I created my uber account in Nokia Lumia 520 (Mobile phone). Few days back I bought brand new Lenovo K3 Note from Flipkart and installed Uber app from google play. Today(05/10/2015) when I tried to login with my account detail in new phone I got error message " Account Disabled". I want to know what is this? Is this Uber T&C that I have to keep my old phone life long if I want to continue my uber account? I agree that creating...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
vishalaneja
from Noida, Uttar Pradesh
Report
Copy

Driver do not have proper knowledge about the route

Address:Gurgaon, Haryana

Hi UBER Owner,

I am on the way and driver has no knowledge about the route. I am really fed up now I have been charged multiple times incorrect . Still due to time issue I have not complain to anyone.

One instance Bill was take extra as UBER AAP was not working in the busiest road of Gurgaon.

This is heights of irresponsibility now. Please pay my all money back or else in next 10 Days if any...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saptarshi Riju Roy
from Chittaranjan, West Bengal
Report
Copy

Fare

Address:Kolkata, West Bengal
Website:www.uber.in

Hi, Yesterday, 30.09.2015 I saw an advertisement on uber saying Rs. 400 off on the first ride on the use of promo code "GRAB400". I had an important trip to make from Park Street to my home. I installed the app and registered on my email id- roy.[protected]@gmail.com under my name with my personal phone number. I applied the promo code and it said that the promo code was successfully applied. As a satisfied customer, i booked an uber....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
advaitavenkat
from Aluva, Kerala
Report
Copy

Driver rude behaviour and cheating

Address:Chennai, Tamil Nadu

I have booked a uber call taxi today (23.09.2015) and the driver name is Sekar and came in Chevrolet Travera.

I have send 2 aged persons in this car and the amount charged was showing in my mobile as i have booked in my mobile app it was showing for Rs.156.70 but the driver has charged them Rs.170/- that too while they gave Rs.200/- he was using harsh words to them asked them to pay 170/- as he was not having the change.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
C
ckgupta
from Bengaluru, Karnataka
Report
Copy

Worst service in Bangalore

Address:Bangalore, Karnataka
Website:www.uber.com

Yesterday, I had a worst experience with Uber. The driver was very rude. Initially he delayed by stopping his vehicle to fill air, to which I told him that he must make the vehicle fit before taking any passenger. He replied to this in a very harsh tone saying, "If you people don' t have money to pay for the waiting charge then why do you sit in a car". After that he started driving rashly and kept talking over phone. I told him to stop...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nikhil.chaitanya
from Nagar, Rajasthan
Report
Copy

Charging extra charges in day time

Address:Pune, Maharashtra
Website:www.uber.com

The new way of pick pocketing is introduced by uber taxi. When you book a cab from the app they ask you for approval of surge x2.9 this means that they will charge you 2.9 times of the bill. When asked they explained that these are the charges to promote the drivers, come on to ऑटोवालों ने क्या पाप किया है This is not at all acceptable you people will pick our pockets for promoting your drivers. Please...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satyamkarna7
from Delhi, Delhi
Report
Copy

No refund of failed transaction

Address:New Delhi, Delhi
Website:www.uber.com

I travelled with uber and tried paying the balance with the credit card on 14th July, 15th July and 16th Sep against a transaction of Rs106.96, Rs 335.36, Rs 218.19 respectively, although the money was debited from my Credit Card account but the transaction was not successfully posted to Uber account. As per the normal procedure I expected the bank to refund the money, when I approached the bank for the same they said that they have successfully...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy