Uber India Complaints & Reviews

I am frequent user o[censored]ber and suddenly today 16th Sep'15, my account has been disabled. I have kept my account name as Trisha which is my nickname whereas my registered email id is shantapriya.[protected]@gmail.com and official name is Shantapriya Bora. I don't see any wrong in keeping my first name in the app in my nick name. This is not at all acceptable that you would disable my account as my names are not matching. I have also used PAYTM...

I booked an Uber cab on 16 sep 2015 at 1:40 am and I called the cab driver who said will come in 5 min. It is in the middle of the night and I waited fr one hour and the driver hasn't come I called him 10 times but he didn't pick up the call I tried to reach Uber customer care but I couldn't find the number anywhere At 2:30 am I m stuck bcoz o[censored]ber I really want justice for this The cab no is TN88Z6001 NAME KANNAN MOBILE NO IS [protected]...

Hi everyone i had an horrible experience with Uber yesterday. I booked a UBER cab drom Marthahalli to jayanagr 5th block. i had paytm wallet in my Uber app i told the driver i have paytm wallet.He told that now the company has started accepting only cash payments just because they have introduced cash payments there is no rule that the company can stop with paytm wallet.When i gave rs 500 the driver didnt have change and i have to get my...

On 25 aug 2015 at 2:30 AM ., i have booked uber cab from my phone app for my friend., i have booked cab from sector 17 isbt to sector 68 mohali i use paytm wallet money for riding uber cabs., After, reaching destination, driver has also taken cash money from my friend as he was not aware of deduction from paytm wallet, as a result my paytm deduction was also made and driver has also taken cash money without giving any reciept I...

UBER Wallet Topup date :[protected] Txn Ref No:[protected] from Corporation Bank. Merchant Name: PayTM OTC: [protected] My current balance is 200 and it should be 800 after recharge. Hope problem is due to previous outstanding balance. I have also sent mail to [protected]@uber.com .Kindly take action on it....

I had paid for a trip but Uber system failed to recognise the same. Have shared bank statement, sms screen shot and banks transaction approval code, Uber customer support isn't responding. Most pathetic payment system along with a non-responsive customer care. Ola is much better....

I travelled with uber and tried paying the balance with the credit card on 16th July against a transaction of Rs 132.00, although the money was debited from my Credit Card account but the transaction was not successfully posted to Uber account. As per the normal procedure I expected the bank to refund the money, when I approached the bank for the same they said that they have successfully received the acknowledgment from M/s.Mobikwik Uber...

Hi this is Vikas S. I had my free ride worth 250/- in my account as i was on my first ride. I added 250 to my paytm wallet and took my first ride on 9th august 2015 from Rajajinagar industrial town Bangalore to Central mall JP nagar Bangalore. It costed me 191 /-, i tot i was on my free ride but later i noticed that they have deducted money from my wallet. WHen i approached uber India first they explained like i was using another account,...

I used Uber registering with them by downloading their application. Used first ride promo code of Rs. 400/- off for journey between Saibaba Nagar Borivai west to Chatrapati Shivaji Airport Andheri east Mumbai. The ride cost me Rs.294/- which was below. Rs.400/- But instead of giving first ride discount, next day Uber sent me bill for Rs. 294/- saying that they have restricted this first ride promo. They renegaded on the discount. Guys do...

Hi,

I have boarded Uber cab on Wednesday, July 8 2015 at 1:56 PM.
They have deducted the money from paytm balance on the same day.
But what I have found that they have charged my credit card for the same amount on 10/07/2015.
I have raised one request with them on 11th July for the refund of the money, the request id is "44493284", they replied and asked for screen shots and valid proof. I have...

Team, i am using UBER services from last couple of months. suddenly my account got blocked. they dont have a contact number to call. so i emailed them about my problem, what i got to know that was really shocking. as per the UBER service, my account is blocked by their system n they cant unlock it manually. i am not sure how that can be happen. i never used their free rides so far nor i have done anything wrong. so it really a nonsense...

Hello,

This side Anwar Sheikh
i had travelled from uber on 17th July 2015 with my credit card account and As i was new for uber i was not able to pay the amount on same day as i paid the amount on 22nd july it was not updated and i got reminder whenever i try to use the app
i tried contacting uber and they asked for screenshot and i send them the same
after that i send 3 reminders for the same and still...

I was given Rs 250 as first ride free money for my first ride in Uber. When contacted driver, he said he will be coming in few minutes time but never turned up but he switched on the meter and then in few minutes time he switched it off charging Rs 50 for the trip and thus I lost my initial free ride value of Rs 250/ - I am sure this has done in connivance o[censored]ber management as though I had preferred a complaint yesterday, no one is bothered...

Today I ordered ice cream from UBER from a promotional offer however I was billed Rs. 400 whereas it should be Rs. 200. I tried contacting the driver however he was out of reach. I was not explained the charges & the guy handed over 4 ice cream bars. I am ready to refund 2 extra bars & get my 200 Rs. credited back. Please help me with this as uber support is really slow. Please help me with this asap. Amit - [protected]...

My account was suspended for no good reason. They asked me to have a balance in my account. I did recharge my account with Rs.500/- out of that they've deducted 286/- from my account on the name of some old settlement. Then after being behind them for 3 days they lied that they've activated my account. It was raining over here when I tried booking the cab from the app, it denied with some error. I did write them multiple emails but they didn't...

Hi my slef narayana, Bangalore, I have book Uber cab in 11of July Sunday driver # [protected] he's name is Manjunath after reaching destination of 42 kms travelled his app is not working he's demanding cash of 800, after conversation of 1hour I paid 500.cash . He took ran away. While 3hours after i have opens Uber app in my account 693 deducted .so bothe sides customer only vitctim.I have called so many times to driver he's telling all stories...

My Name is Lomesh Detroja and I am an user o[censored]ber's Cab service for quite some time now. I have been using its services via an account registered with them. Now They have blocked my access on the grounds that my account was flagged due to its use on another device. Though they have restored the access but I cannot use it on my Device in any way. I want access to the account on my device is restored. After Contacting them for a lot number...

Hi. I had a free rides from Uber. I traveled from Gandhinagar to Ahmedabad. And check my balance and found that Rs. 297 is deducted from my A/C. And they also delete my 2 free rides. I had complaint to them but didn't get any reasonable answer from them. Kindly help me....

One user used my code to get registered on Uber . So as per process, he got one free ride and I should also get free ride . But I am unable to see any free ride in my account . When I reported this to uber support then support said that that person used diff code and we can let you know the code if that person gives sign off from his registered email Id . I got the same sign off . Now nobody is reverting from uber support side . My...

On 21st June, we had booked a cab at 10pm from Seasons Mall, Pune to Hinjewadi Phase 1. The cab driver started the ride without asking us way before we entered the cab and after reaching Lakshmi Nagar, which is very deserted at night times, he took the cab to the left of the road and stopped the ride without asking us. He said, the car has break down. We had ladies on board. When asked about his supervisor, the response was disturbing. We...