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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
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Uber India reviews & complaints page 290

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S
soumya.de
from Kolkata, West Bengal
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They have disabled my account

Address:712201
Website:www.uber.com

Uber recently disabled my uber account without prior notice & without any proper reasons. On my last trip with uber the uber driver charged me incorrectly, and also he used slangs. So, i lodged a complaint to uber & they have refunded my money. But today when i was trying to book a cab from the same account, it was showing that, my account is disabled. But, no reasons were there and as a result i'm not even able to use the 250 rupees o[censored]ber...
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V
vikashs_rj
from Kolkata, West Bengal
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Account disabled without any reason

Address:700001
Website:consumer complaint

My name is vikash singh and my email id is [protected]@gmail.com.
i mail my problem and asked why you have disable my account but they only say due to suspicious thing, i asked them what type of suspicious thing and if you have proof that i have violate any of your term then show it and what about my cash in the uber and what about my ride which were left in my account, , who is responsible for my cash money, , when i asked these...
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Address:Mumbai City, Maharashtra, 400097
Website:uber.com

Register Email - [protected]@gmail.com
Date of Incident - 29th January, 2016
Full description -
I registered myself on Uber as i received a message form my friend which said i will get INR 250 off on my first ride. I took out my time to go through the long process of registering by verifying my email and mobile. When i registered it showed one free ride. But the moment i requested a cab, it showed me message that Free...
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Y
yeshi
from Agra, Uttar Pradesh
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Charging double amount

Address:Gurgaon, Haryana, 110028
Website:www.consumercomplaints.in

I booked a uber cab on 14-jan-16 at 3:50 pm. While booking a cab I choose paytm wallet for payment option, however when I get down from the cab the person with me was told by the driver to pay in cash and amount of Rs 125 was paid which was not in my knowledge. Later on after some days when i got a mail from paytm, that my money has been deducted for a uber ride then I got to know that it has been paid twice to uber. So I would request you...
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V
vikashs_rj
from Kolkata, West Bengal
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Account disabled without any fault

Address:700015
Website:uber support

My name is vikash singh and my email i.d is [protected]@gmail.com, uber has disabled on my account on 4th february 2016 when i tried to login my account through my phone its show me a error message like your account has been disabled and when i mail uber support then they reply you have suspicious thing.I try to convince them but most of the time they dont reply my mail and i m tensed because of my financial loss like i have added Rs.2oo...
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R
rdraynicl
from Mumbai, Maharashtra
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Deactivate my account without my permission

Address:Kolkata, West Bengal, 700001
Website:www.uber.com

My uber account with id [protected]@gmail.com, Mobile no. +91_[protected] was disabled on 3rd January 2016 when i tried to login my account through my phone its show me a error message like (your account has been disable.).Its my permanent number and hence I requested them to activate my account as early as possible so that I could use the cab services as I wasn't involved in any suspicious activity and I gave my valid indian government approved...
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D
dipak katariya
from Chennai, Tamil Nadu
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Account disabled

Address:Ahmedabad, Gujarat
Website:costomer complaint

My uber cab account is disabled please active my account my login I'd is [protected]@gmail.com and with registered mobile no. Is [protected] please take some action and active my account...
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B
bilalalisaiyed
from Bengaluru, Karnataka
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Account blocked

Address:560068
Website:uber.com

My uber account with id- [protected]@yahoo.com, Mob- [protected] was disabled on 26 December when i tried to login my account through my new phone. Its my permanent number and hence I requested them to activate my account as early as possible so that I could use the cab services as I wasn't involved in any suspicious activity. They activated my account but only for a week and then again disabled it even when I gave my Pan card for verification....
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D
Devashish Bajaj
from Vapi, Gujarat
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Disabled my account because i have free rides of referral

Address:Surat, Gujarat, 395010
Website:www.uber.com

Below are the whole email that i have send to uber but not recd any reply from there

Disabled my account because i have free rides of referral

Dear sir/madam,

If i don't received reply from uber than i sure that uber is the fraud-est cab provider in india. Delhi government take good decision against uber

Kindly feel free to revert in case of any query.

Thanks...
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A
Adityaperumal
from Hyderabad, Telangana
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Horrible abusive language

Address:Ranga Reddy, Andhra Pradesh, 500049
Website:Uber

Just10 min back i registered uber i was tryingbto book for next day morning and entered destination details .i got a call from driver immediately i didnt knew it gotvbooked driver toled me to cancel i didnt know how to cancel .he gave missed calls and a call, i told him i am not able to cancel as i didnt knew it took 1 min to cancel mean while he used abusive launguage
His number is[protected]
I told him i was new to uber booking...
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S
samirbhatt
from Mumbai, Maharashtra
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Misuse of credit card by uber driver

Address:560032
Website:www.uber.com

Dear Concern,

Please note, I had a very tough experience with the Banglore Uber Cab. Driver Confrimed the pick up, didn't turned up for the pick up, after he confirmed the drop location. My family struggled for 45 minutes on the road. He didnt picked up the call as well.

Not only that, now the most unethical practice starts.He Turned On his trip in his uber app and which costed me a huge amount. I realized...
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P
pallavi mitra
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Ptm deducted and cash also taken

Address:Kolkata, West Bengal, 700010
Website:Kolkata

Dear Uber,

This is to inform you that yesterday I had taken a ride from beleghata to bentick street via jeevandeep. The driver charged Rs.180 whreas PTM also deducted money from my account. Please support to resolve the same earliest...
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D
Dinesh Sharma
from Delhi, Delhi
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Against driver praveen (Tata manza)

Address:New Delhi, Delhi, 110019

No rides taken but amount deducted is Rs 152.22 for 5 km. I have booked cab and called driver but he never picked up phone. Status showing calling driver the bell was ringing. I came to know from y friends that there is a big fraud Company is playing with some drivers. This guy name Praveen is a fraud and he will eat up your money. You call him he will not picup phone and amount from your account will show debit. You will get a receipt of...
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G
grvrana04
from Delhi, Delhi
Jul 31, 2021
This thread was updated on Jul 31, 2021
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Payment taken twice - both cash & paytm wallet

Address:New Delhi, Delhi
Website:www.uber.com

Dear Sir,
I have 1 Free ride having Account with Uber ([protected]@gmail.com). I got hired Ubergo from Gurgaon Sec 31 to Mehrauli on 22 January, 2016. After Completion of ride, i told driver to pay the amount through my Paytm wallet but he told he is new to Uber system and he is unable to process.Hence, he took Cash of Rs. 320 from me. After 5 min i got message that amount of ride has been deducted from paytm wallet.
Driver Name-...
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A
abhinavadi
from Noida, Uttar Pradesh
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Unethical driver behavior / incorrect route purposely taken

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.uber.com

Date : 22/01/2016

The driver purposely took a waste turn which was not even showing the map that would gone the opposite way towards some village. When asked he replied " this is the only road" . Going further that road was closed, so we made him took the correct way which was the straight highway NH-2 road without any diversion. The driver was taking to my friend is such a demeaning manner. I cannot even describe the way he...
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A
Anu5868661
from Hubli, Karnataka
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Insensible driver

Website:Uber.com

We booked a cab which is 15mins away from our place we keep on calling for almost 45 minutes and listened the same answer I am coming when we tried to give our address details he has no patience to listen that and he told that he will come using gps after 15mins when we called him he arrogantly answered that your gps is not working so am going back we told that my sister is pregnant and we booked cab in her emergency he didn't listen anything...
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S
Shailesh Churiwala
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Disgusting service allocation

Address:New Delhi, Delhi, 110075

I used the pool service and booked a cab from Dwarka to Gurgaon. I was allocated the pool with another rider who was heading towards Saket. These two are entirely different locations and in no way be pooled.

Either of the user had to go to other user location and then head towards his own. In short a 40 min ride would have turned into 2 hr journey. Also the route shown to both the user was not diverted.

So either...
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S
srane14
from Mumbai, Maharashtra
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Denial of the taxi booking

My booking was confirmed and driver Subramani ( Tata Indica : KA088490 ) was supposed to come in 4 minutes. As I was waiting for the car, I received a call from Subramani asking for my drop location. After I informed him the location, Subramani stopped taking any call from me and did not come. I was waiting for 30 minutes. There was no response from him. It was very shocking behaviour from a driver from such a reputed company like Uber. br...
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S
Sanjoy Kr Bhattacharya
from Chikitigarh, Odisha
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Fare charged thrice

Address:Kolkata, West Bengal
Website:www.UBER india

I had taken a ride in South Kolkata in the afternoon of 14th January 2016 and the Fare was Rs 103/- was charged thrice from my Bank Account vide POS[protected], POS[protected] and finally POS[protected]. Please be kind enough to check the mistake on your part and refund the extra Amount of Rs 206/- Charged by you. Regards...
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S
Subhojeet
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dropped before destination point

Address:Kolkata, West Bengal, 700110

This happened in Kolkata. I was Travelling with my wife on Jan 15 from BowBazaar to Sodepur. I have given the destination as Sodepur on the Aap. However the driver was very rude and he dropped me somewhere midway saying that he cannot go beyond his service area. However when I gave my destination as Sodepur the aap did not say it was beyond service area. This was a very disturbing situation for me. I had luggage and I was in so much trouble...
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