| Address: Gurgaon, Haryana, 122001 |
Hi,
I was trying to book Uber for travel to ASF, gwal pahari today morning(1st march, 2016) and trip was booked successfully and the driver started moving towards destination rather than the pickup location(sector 70, Gurgaon), when I called up he said that the trip is cancelled and I need to book some other cab. Now when I tried booking a new cab, it showed me that I need to pay Rs 57 for a trip which I never undertook. so when I called up the driver he said it happened by mistake and he is coming for pickup and suggested that I should not book any other cab, after repeated calling, he never picked up the call nor came for the pickup. Now this is again a case of cheating done by the driver for a trip he never undertook and charged money for that. I would like to report this case, escalate it to your higher authority and would demand that this driver be punished and that my money is refunded back.
The driver's name is Jitender. His contact details are: [protected].
Regards,
Mahima
([protected])
Uber India customer support has been notified about the posted complaint.