Uber India Complaints & Reviews

This is to inform you that I've been charged on 5th Jan 2016 for not using your Uber cab service. By mistake a request is made. While I was in the process of cancelling the request, I received a call from driver Mr. Kamal (mobile no. [protected]). I told him to cancel the request. Later on, I see that a receipt with charges have been sent on my mobile app. This is a cheating by Uber driver. I am sorry to say that, Uber driver cheat customers...

I have rode with uber this morning and i had one free ride left which i have used but driver taken fare instead of giving me free ride. Guy's do not use UBER cabs as they are hiring only cheaters driver. For more info please find the attachment. Driver details: Name:Swamy Mobile Number:[protected]...

I have booked a ride from my home to airport which had charged me 190. Later on after 1 hr when again I booked an uber for returning home they charged me 400. How is it possible?? How can the fare for the same distance will vary this much?? Stupid Uber facility....

Hi Am Balaji did not registered with UBER any time. some has wrongly registered with my email instead of his. But unfortunately i tried to registered with uber thinking they have good service, it said user already registered.

When I tried using the forgot password it said the account has been disabled.

When I wrote to delete the id so that i can register, the so called worst customer care executive Jerome was...

I am en route Lower Parel from Bandra. I booked an Uber which arrived 15 mins late. Tried calling the driver twice but he refused to answer! I could see him take a detour on the map and stopping on the way. When he arrived I asked him why he did not answer my calls he said arrogantly that he didn't receive any calls. Which was s lie! Then he asked me whether I would like to go ahead with the journey or get off very arrogantly! I think he...

I know that the first ride in Uber is free and yesterday I used UBER for the very first time. I made a travel in Uber Cab which costs around Rs 90 and I was informed by the cab driver that Rs 90 is deducted from the free amount of Rs 250 and the balance amount of Rs 160 can be used for my next ride. I believed his words and hired an Uber later in the evening to the bus station. Since I was informed that there is Rs 160 left in my account...

Pls refer to my E-mail appended below which is self explanatory. If you still feel that refusal by your driver to pick-up with-out coming at a pick-up location carries a cancellation charges of Rs. 80/- on the customer, is a total surprise. I think you must penalise the driver for refusing to reach pickup location and give bonus to customer for wasting his time for refusing. Thanks and waiting for your reply. Hemant Kathuria...

Driver called BAPU, drives a white Tata Indica Vista. I was travelling from Loni to Shivajinagar on last friday. As we stopped near a medical shop because i had to buy some medicines, the moment I was getting down, a stupid bike driver tried to overtake from our left and claims to call the footpath, a ' way for the bikes" As this happened, Mr greedy Bapu tried his hands on as well and blamed me for the accident( as he wanted me to pay for...

I booked a cab on 24th morning from NASC to New Delhi Railway station. THe driver said to me that he is far off and that I have entered the wrong puck up location. Do I have to locate the Driver first to enter my location?
He asked me to cancel the booking and book again. I cancelled the trip and tried to book again. Suddenly the price was raised 2.1 fold. You are fleecing the customers just like the auto drivers of Delhi. I did not...

Dear Uber, I have always been a loyal user o[censored]ber over any other option. But in my last trip I was very disappointed. Your surge policy is too much to bare. U charged me 2.1 times more. I will switch to ola now Unhappy...

I booked a uber go taxi on wednesday night the 23rd dec 2015 from dehradun shatabdi train which got a little late due to being held up at NDLS stn signal which permits the train to proceed to the platform. The driver cancelled the trip which was fine by me but later I recd a mail that I have been chgd Rs 80 for waiting without going through the trip. I understand that this is due to change in policy o[censored]ber. My grouse is that any change...

I have booked a taxi from ambience mall gurgaon to dwarka sector 10...got the contact details driver Khrsheed Khan ...first he told told to wife on phone that he wont be able to come to gate no. 1 to pick and he asked my wife to come at gate number 4...when my wife came to gate number 4 ...that has asked her to came at red light which far from that gate number four..even then also my wife who was carry our 1 year old child and all the shopping...

[protected] morning 11 am I book my first ride with promo code we are in hurry but driver first say yes he is on the way later on he switched of his cellphone. He wasted our half an hour finally we decided to go via ola and cancel that ride around 1.30pm which I booked in Uber now I lost my promocode too....

I have booked the cab from chinchwadgaon to alandi. But driver denied to go destination place. I have to cancel the trip. I have also paid fees. If destination place was not ok for driver why i have been given such ride details. Why i have been charged for the fees?...

Once we request for an uber cab, its important to reach as per request. But one of the driver named Naushad(phn no:[protected]) cancelled our ride when you increased the surge rate... I would like to inform you that, this should not happen at any cost. We were waiting for him for a long time. Atleast he could have informed us....

Booking date :23/12/2015 booking spot: belilious lane, howrah destination: satchasi para lane, kolkata driver name surendra car no : wb052438 though trip was cancelled by driver side but the payment was deducted from my account is it a fraud company....

Hi, I am posting this because I got an unfair response from customer care. Two drivers took cash from me even though the cab fare was been debited from my saved account. I requested to refund the amount that was taken in cash from me. Customer care refunded cash for one way and this is how they responded when I asked them to refund the cash that I paid for my second trip on the same day. "unfortunately that was a one time exception,...

Hi, On Dec 8th i used UBEr cabs to travel from Bairamal Guda, Hyderabad to Jubilee Hills, Hyderabad. The total amount was 241 rupees. And i paid in cash for the trip. On Dec17th, i used UBER to book ride. But as i did not have enough funds in my PAYTM account, i recharged my PAYTM account with 1000 rupees. Then i tried to book the ride with UBER. But it asked me to pay the amount of 241 which was for previous trip booked on Dec 8th...

22/12/15. I took an uber cab which very clearly mentioned that I had a free ride left worth rs 250. But on the completion of my journey I was charged for rs 212 inspite of my valid free ride left. I was charged from my paytm account which I needed to sync before I book a ride. I need my paytm cash back. And uber india aren't replying me. Please lelp...

Driver didn't arrive and still I was charged.I really don't under stand how that works.it got debited from my wallet.This is second time I'm facing this issue from worst uber....