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Uber India Complaints & Reviews

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Last updated Apr 10, 2024
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Uber India reviews & complaints page 295

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A
arijit004u
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Account disabled and asked for identity proof

I have been using the Uber cab facility for last few months and have more than 5 rides and 2 free rides. All of my rides have been in the Mumbai region. On 20th June 2015, I tried to avail the cab from Howrah station ( Kolkata). To my surprise the cab could not be booked. As I was in urgent need of the cab, I mailed the support team on priority. The support team replied saying that due to security reason my account has been blocked and I...
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D
dheeraj.madaan
from Noida, Uttar Pradesh
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Misbehaviour by Driver

Address:New Delhi, Delhi

This is to register a complaint against Uber, On 12th June 2016, I boarded a Cab(DL1Y 6067) from Gurgaon Sec 49, I had booked it till Sector 120, Noida. Driver Ramjit(Contact number [protected]) behaviour was very much inappropriate, I soon as borded the cab, he said, he will not go to Noida as it falls in UP and he doesn't have UP state tax slip, If he will go, he will go to Sector 32 first from there he will take Tax slip which...
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Bitasta Biswas
from Kolkata, West Bengal
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wrongly deducting balance and disabling account

Address:Kolkata, West Bengal

i have been a regular customer o[censored]ber(India)..i had 3 free rides..today after my ride they deducted balance from my paytm account inspite of my having 3 free rides..now they are not showing any free rides any more..when i complained to them regarding this they replied that apparently there has been some violation of their code (which is a big fat lie) and that apparently i have multiple accounts or somthing (again which is a big fat lie)...
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N
nidarafat
from Aurangabad, Maharashtra
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Amount deducted for free rides.

Address:Pune, Maharashtra

Me and my roommates had UBER account and we shared their promotional codes to get Free rides upto Rs 600 Offer. We all added 200 Rs to UBER and took the free ride. It was showing "1 free ride" in my application. But now when we try to book the cab again it is showing the message "You have 363.00 amount pending from your last ride, you cannot book another ride untill you pay it." They have not given the free ride as they advertise,...
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V
vishaltaneja07011993
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Account has been banned

Address:Bangalore, Karnataka

Hi, I am Vishal Taneja([protected]@gmail.com). I have uber account, they have blocked my account without any proper reason. I have raised an issue with ID[protected]. They have told it is automatically blocked due to security reason, but i already provided them the ID and phone number proof. Still they are saying they are not able to re-enable the account. They told me that you have not followed the terms and condition....
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ch.santoshgupta
from Hyderabad, Telangana
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refund not received

Address:Hyderabad, Andhra Pradesh

on 24th may 2015 i took a ride in uber cabs and since it is my first ride and a 400 rupees promotional benefit was added to my account. My ride costed me 283 ans because of promotional offer the app showed me to pay zero (rs 0). Initially i said because of promo code it was shown zero so no need to pay but he somehow manipulated to pay the amount and later i found that i was looted. when this issue was taken to uber customer service they...
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G
ghanhh
from Chandigarh, Chandigarh
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charged 100 for cancellation while did not ask confirmed booking

Address:New Delhi, Delhi

I was first time using uber cab and was just exploring how to use it... and app did not ask confirmation of booking and booked a cab for me... I said driver that it was done mistakenly... and I cancelled my ride ... even though 100 rs. Charged from my account.. This is wrong ... before booking they shud confirm it.. Plz resolve this issue... as their is no customer care no. Also. We can not contact uber directly... my contact no. [protected]...
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S
suman2405
from kolkata, West Bengal
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UBER FRAUD

Address:Kolkata, West Bengal

Previously I Have installed the UBER APP but not being able Sync it with the PAYTM wallet. So I Added RS 200 to the UBER paytm wallet which is showing in the payment TAB. At that time I was having 2 free Ride one of worth Rs 600 and another Rs 300. Then I have taken a ride but my free ride was not got deducted but instead they have charged me from my PAYTM account. Then I have Sync the UBER app with My PAYTM wallet and all of a sudden...
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Address:Hyderabad, Andhra Pradesh

Uber used to provide free rides for referal logins.but they didn't provide me the referral free ride and simply rejected my concern saying that i have violated their terms and conditions.this is completely unaccepatable from my end.At least they should detail me some specific reasons like what rule i have violated.so, i want these kind of fraud companies to be stopped doing all these activities.and also help me out in gettting back wahaever...
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M
mahender chintala
from Bengaluru, Karnataka
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Fooling customers by wrong promotion,No proper customer care

Address:Hyderabad, Andhra Pradesh

Uber has given offer saying you will get free rides if you refer friends. I got 2 free rides in my inbox like that, when I took ride it has deducted from paytm not through free ride. When I raised complaint in system, they just denied my free ride saying the system has done so. They do not have a proper customer care service team to handle such issues, None of my questions answered. Moreover when I raised multiple requests to address my question...
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V
vikas.91
from Mumbai, Maharashtra
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Fake account using my email ID

Address:Pune, Maharashtra

Uber has created a Fake account using my email ID without my permission. I had sent multiple emails requesting Uber to delete the account associated with my email ID but Uber has refused to delete the account associated with my email ID. I unnecessarily keep getting emails from Uber showing trips taken by unknown people. This is harassment over internet....
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A
avambulkar
from Mumbai, Maharashtra
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Credited Rs 200 in account but not getting reflected

Address:Pune, Maharashtra

I have 5 free rides available in my uber account but i was not able to use them. When I asked them they replied saying that I need to have minimum balance of 200 Rs. in my account. When I credited Rs 200 in the account through net banking (SBI - Please find the snapshot), it is still not reflecting in my account. When I asked for the reason Uber is not answering over the email (as they do not have call facility). Would like to file the...
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Naina Mittal
from Bengaluru, Karnataka
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Amount deducted w/o travel & driver misbehaved

Address:Bangalore, Karnataka

Yesterday I have booked a cab from UB City. Details below- Driver name - Alli Reddy Type - UBER GO Issue- 1. Driver misbehaved & refused to go to kormangala after starting the trip. 2. Amount was deducted without travel. 3. He insulted me in front of my friends & started shouting on us. 4. Used unethical words in mass crowd. Solution- 1. I need my money back. 2. Apologies letter from the driver. 3. Compensation for insulting...
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K
Kailash Vashisth
from Korampallam, Tamil Nadu
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Escalation

Address:Bangalore, Karnataka

This email is regarding deduction of money amounting to Rs.181 from my Paytm account. All though it was a free ride on uber cab. The name of the cab driver was Ramesh Babu and the cab was a swift desire. The ride was from ST.Theresa PU College to Sanjaynagar on 12th may 2015 on 350pm. I had 3 more rides which are no more there to use. I want to know how far it is justified to deduct the amount Rs.181 and 3free rides without acknowlidging...
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N
nareshchilukuru
from Cuddapah, Andhra Pradesh
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Rejected free ride with unnecessary reason

Address:Hyderabad, Andhra Pradesh

Uber providing referralcode for every registered user. If he/she refers any relatives or friends to Uber and when they registered with Uber with my referrall code then they will get first ride free and I will get one free ride. My relative registered with email "sree.[protected]@gmail.com" against uber used my promocode "pnc5due" When they applied it says promo code applied and they are eligible for one free ride. But upon first...
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Address:Bangalore, Karnataka

I had got 2 free rides worth rs.600 each from uber as part of its promotion policy. I had referred uber to two of my friends and they downloaded and used uber so I had got 2 free rides. Also I had confirmation mail from uber saying I have got free rides. but when I tried to use those free rides suddenly all the free rides were cancelled and I was charged money from my paytm wallet. and when I complained about this issue to uber, I was told...
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C
chandureddy85
from Pune, Maharashtra
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Uber banned my account

Address:Pune, Maharashtra

Hi, I have created UBER account with the below credentials and never used it.Once I had booked the Innova cab for my family (5 members), but driver denied to board the cab(Innova) for the reason being 5 members.I felt embaressed and cancelled the cab for which UBER charged me 150 rupees.I have raised complaint and they have refunded the money back to my account. Also I have referred Five of my friends to use UBER cabs, in return UBER...
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ersus93
from Kolkata, West Bengal
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Cab Service is Not meeting the promise and expectations

Address:Kolkata, West Bengal

As per the add and promo UBER made, I have shared my referral code and earned around Rs.4700 UBER credits. I don't know, for what reason the credit has been removed from my account. In response the query mail they replied, "Security features need to be built in to prevent misuse of our services and to prevent users from creating accounts for the sole purpose of taking free rides.You might not have had that intention, however, the system...
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P
Pralay_85
from Hyderabad, Telangana
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Unnecessary deduction of money

Address:Hyderabad, Andhra Pradesh

As a joining bonus to the uber cab service I got Rs 600/- bonus. I recharged their wallet(maintained by paytm.com) by Rs 200/- .So My balance now is Rs 800/-. I took first ride & it costs Rs 381/-. So available balance is 419/-. Then I took 2nd ride worth Rs 410/-. The available balance shud be Rs 9/-. Instead of that it showed -191/-.!!! On a utter shock I communicated to the team, they were seems to be friendly unless it was proved...
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C
cgramana
from Mumbai, Maharashtra
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Non transparent policy

Address:Chennai, Tamil Nadu

I have been banned by Uber with Email ID: [protected]@yahoo.co.in with a message policy violation. They don't have voice support and they handle customers over mail, whenever I mail them to activate my account. They give me a vague reply "Its system generated flag for violating our policy, we can't help on this issue. Consider this matter is closed, you can't access Uber any more". During promotions time I have referred many of my friends...
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