Uber India Complaints & Reviews

On 16.05.2023 I took uber auto on my usual office route. The outstanding Rs. 80.75 has been paid through UPI but the payment is still showing outstanding and I am not able to book any rides. Kindly check and make the payment through, it's really tiring to encounter the same problem again and again....

On 15.05.2023 I took uber auto on my usual office route. The outstanding Rs. 73.90 was paid through UPI but the payment was still showing outstanding so I got confused and paid it for a second time. When I checked the account statement the amount had been paid twice. I informed uber through trip help but they refused to refund. Kindly support to get my money back....

I paid the fare once the trip ended however it went into processing so I asked my friend to pay since it was getting late but later on my transaction was successful as well so I need the payment I made back....

Hi,
Sir/madam..
My no.[protected], my email id- [protected]@gmail.com,
Requested sir / madam my account has been blocked due duplicate ID which I have never created and it shows some taxi Id, how can it is possible to create on cab license?? Please I m requesting you to inquire about it and help me to drive back I hope I get back positive feedback!!!
Please Please help me......

I booked a cab to travel from my college to the airport via the Uber app. I opted for the online payment mode and paid the driver an amount of 1182 Rs through his GPay account.

To my surprise, despite having made the payment, I received a notification that the amount is unpaid, and I am currently unable to book any further rides with Uber. This has caused me considerable inconvenience and has impacted my ability to commute...

A trip from Navi Mumbai [Airoli ] to Ulhasnagar, Total payment shown was 397 rs. Payment mode was PAYTM, driver has to end the trip from his end in order payment to get deduct from my PAYTM wallet. He was not ending the trip from his end saying "it's asking me to collect CASH, you give me CASH then only I will end the trip. Some application issues."
After lot of phone calls, he ended the trip where fare total changed to 597. which...

I had a horrendous experience with uber while traveling from Mumbai Airport to Thane. The 1 hour trip was one of the worst experiences in my life. It was in the mid afternoon and the AC was not functioning. Me and my family were completely drenched in sweat and were stinking. When I wrote an email regarding this to Uber support they reduced the fare from Rs.763 to Rs.663. Does uber think Rs.100 is the price for sweating for 1 hour in their...

Dear Uber India,
I booked a ride on 23- April-2023 from shamshabad to Punjagutta the fare was 399.34 and driver name is Lachiram vehicle No: TS25T7486. The driver demanded payment through phonepe and i paid same way, but after that the ride amount is showing in Outstanding, please help me with this issue and i’m attaching the ride details and payment screenshorts.
I hope you will solve my issue earliest .

Thanksbr...

On 26th April
I booked a cab from Dlf phase 5 to sector 39, upon completion of which I paid the driver via UPI, but Uber apps still say that the amount is outstanding....

The driver o[censored]nber india hit my bike bajaj pulsar yesterday in afternoon after jumping the signal and the car number is also can be seen in picture attached
KA51 D 8182...

I was riding on bike with my family and the driver jumped the signal and hit me on my bike it led to the injury for me and my my wife. This must be taken care or else he sill sure keep hitting people.
The number plate is KA51D 8182....

I had made a ride on 9:11 Am on April 25, 2023 from my home to STPI phase 8 Mohali and paid the driver for the trip through Google pay . When I open Uber app on next day for ride it shows that I owe Rs. 116.29. If Payment is not done then How can driver let me go? I think problem is with Payment Method. Might be I have selected Phone pay in Uber but do Payment through Google Pay directly. This way Uber will lose his customers....

Dear sirs
It is become very difficult in Bangalore to get auto rides through apps like I have a differently able child to drop to school and have to start booking 30 to 45minutes early continuously and never get any ride and have to compromise for cab which cost double the auto fare Ola Uber are hopeless in Bangalore....

On 24th April 2023, I booked my trip from Chennai airport to chennai central railway station and the trip showed Rs. 525 fare. I chose payment mode as UPI as I was not carrying cash, but as soon as the ride ended the Uber driver - Lakshmi Lenin asked me to pay directly to him by showing a gpay QR code. When asked about the app showing the Rs.525 due amount he said it will be refunded. Trusting that I had paid him directly but my account still...

On 22 April 2023, I booked an Uber. The driver didn't have cash for toll so he asked to pay him in cash. So that he could pay the toll.
The trip was booked, with payment option as digital. I changed it to cash which was visible at the time of the ride. I paid the toll as well as the entire fare to the driver.
Yet in the app it's status is shown as unpaid....

Hello. I took a cab today, i.e 21/4/23 at 8:30 am and after arrival, i couldn't do online payment due to glitch with the app. I was unable to make online payment. I had to pay in cash. in the evening when i took a different ride and after reaching the destination, the amount to be paid was added with the previous ride amount. It is not my fault that the previous driver didn't update the uber portal. I have been charged twice for one ride....

Yesterday i was booking an auto i was surprised to see the price of auto. The offer value was decrease from 24 percent to 20 Percent in just 3 days.
In return it increases the fare by 10-15 rs

Please look into issue...

I booked an Uber cab from Mumbai Airport Terminal 1B at 08:05 pm on 18th April 2023. The cab number was MH47Y3019 and the cab driver name was Sanaulla Mohd Yasin Jaman.

For 15 minutes I kept waiting for the cab while I could see on the map that the cab was not moving from its place though it was just 1 km away from pick up point. After some time I got a call from the driver saying that the car is not working and therefore I...

Today in afternoon i took an uber auto. Later i was shocked to see that the price of auto was high . later i saw the promo offer value is changed from 24 Percent to 20 percent in just 3 days.

May i know the reason why the promo value is drastically change...

On 14 April, 2023 my sister took a ride from Aminagon, Guwahati, Assam 781039, India to Nalapara, Sarusajai, Guwahati, Assam 781034 at 9:02am, using my uber account. before the trip I opted for payment using UPI but after the ride the driver kept insisting her to pay to him directly. she was in a hurry because of the programme she had to attend, so, she made the payment of Rupees 700 directly to him using Google pay. But, uber is not accepting...