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Uber India Complaints & Reviews

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Last updated Feb 19, 2024
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Uber India reviews & complaints page 4

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Address:Hyderabad

Trip dt 22.10.2022 uber ride booked and completion of trip paid 335 cash to driver even that also showing as OUTSTANDING
Since from that day raising queries to uber but unresponsive not resolved
But as on day showing as your ride is above 30 days cannot be refunded
This is not the fair way...
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sanashk77861
from Mumbai, Maharashtra
Apr 15, 2023
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Uber driver demanding extra money & harassing

Address:India

The uber driver charged me almost 700 for the trip which was for almost around 241 or something. This guys was mad. He was harrassing me when i refuse to give him higher price he asked for. I wanna complain against uber...
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M
Mayne
Apr 14, 2023
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Charging Airport pickup fees from customers

Uber drivers are charging Airport pickup fees from the passengers. It is not the charge levied the government on to the passengers....
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Abhi9665
from Pune, Maharashtra
Apr 10, 2023
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Charging unfair money

Address:Pune (aundh) in Maharashtra.

I have first time tried to book the uber cab but I was not available so I kept my phone aside and then my friend searched another cab, but after reaching the destination the call arrived and said I am on location and I said I have started the ride and then after while ride in another cab via uber the fair shown was 83 ra and after reaching to destination it showed me 187 so Uber charged in 104 ra extra, so my concert is that u er does have...
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Yogendra Johny
from Jaipur, Rajasthan
Apr 4, 2023
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Uber cabs India

Address:Uber India Systems Private Limited SCO 300, Sector 29, Gurgaon, Haryana Uber.com

Hello,
My name is Yogendra Singh Chauhan. I drive for Uber Cabs India. Uber is cheating me and blaming me for a fraud. Uber stopped my earnings of Rs. 10764. I used to cash out my daily earnings on daily basis or uber made it for me. But since last week uber stopped my daily payout and scheduled it for weekly basis. I had a doubt on uber if they will not deposit my earnings to my bank account. My weekly payout scheduled on 3 April...
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Ronpp
from Ahmedabad, Gujarat
Mar 31, 2023
Apr 6, 2023
This thread was updated on Apr 6, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deducting money from wallet even digitally paid to the driver

Address:Ahmedabad

I had a very bad experienced by using uber.

I booked an uber from my phone using uber wallet cash, and the driver informed me that uber wallet cash would not be deducted and that I would have to pay cash only. I didn't have time to discuss it because I rely on Uber and was in a hurry too.

I paid online, and a copy of the receipt is attached.

Also, the driver had charged Rs. 240 extra as a toll,...
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SwadhinKumar
from Noida, Uttar Pradesh
Mar 29, 2023
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Excessive overcharging

I took a Uber cab from Terminal 2 (T2) of Indira Gandhi Airport, Delhi to Mahagun Moderne Society in Noida on 29.03.2023. The trip started at 08.46 PM and ended at 10.05 PM. The actual distance is around 43 km. However, the Uber charged me for 181.42 km (Rs. 2837). Ironically, the bill is showing that the cab covered a distance of 181.5 km in 1 hr 16 minutes. It was so disgusting and feeling of being cheated is hurting me....
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I had booked a ride on Uber on 28th Feb 2023 for approx. 6 kms within the city only. In my fare they have unreasonably airport charges and toll charges. I also contacted the support team but haven't received any response from them yet. It's been more than 1 month now and haven't received a single response from them....
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Zestrose
from Bengaluru, Karnataka
Mar 26, 2023
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Charged twice for payment Rs 207.00

To travel a bit back a month back on 26th Feb-23 i had booked Uber to travel to Infant Jesus Church, Viveknagar. The fare was Rs 206.71 for which i changed the payment option from cash to Gpay. My bank as well as GPay account already shows a debit Rs 206.71 for which the i lodged a complaint even to Gpay customer support.

The response is they have confirmed that the payment has been affected at the same time and same day....
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Abhimanshi
from Bengaluru, Karnataka
Mar 25, 2023
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I had to pay twice for one trip

I took trips with Uber and selected Gpay but at the end of the trip the app didn't support payment so I paid the drivers directly to their QR code and I have screenshots for both still later to make new bookings Uber app asked me to make payments so I had to make double payment on Mar 23rd. I logged tickets but they never got resolved and I never received my money back. There is no way to call you and explain all this but this is not fair...
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Kaustubh09
from New Delhi, Delhi
Mar 25, 2023
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Refund of amount 536.47 rupees

Uber hold my amount of rupees 536.47 and i paid the amount through the upi. But they did not refunded my hold back amount. My payment made through upi details: upi-uber india systems [protected]@hdfcb

ank-hdfc[protected]-uberride

[protected]

17/03/23

536.47

paytm tranasction id-[protected],
536.47 rupees on hold....
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M
Manasi Padhy
Mar 23, 2023
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I lost my Mobile phone in my cab

Address:Morya park lane no 3, 3rd lane, pimple gaurav-411061

Hello Team, ,
My friend Rohan booked the cab yesterday night at Pune for travelling I left the phone in the cab and driver is not responsive.

Device Information- Redmi K20Pro
IMEI: [protected]

You rode with Rameshwar
License Plate: MH12QW6448.

This is the detail of cab driver registered with uber.
Kindly get back the phone to me soon....
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Address:Pratit Tandon, Dhaba, Nagpur

I had booked a cab today but the driver didnt turn up at all. This is not the first time this has happened and whenever i cancel a trip i have to pay cancellation charges to Uber without any fault. Many Cab drivers intentionally take the ride and dont even respond to calls.

This is sheer waste of time and even money without being at any fault.

There is no contact number or any mode to report the cab and its...
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N
nitnitnit
Mar 15, 2023
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Ride

On 5 mar 23, I booked a ride from delhi airport terminal 2 to lodhi colony. The estimated amount was INR 503/-, however end of the trip is showed INR 1681/-. According to their receipt the cab has travelled 83 kms(original distance is 18 km) in 37 minutes, twice crossing the state boundries thereby charging UP tax & MCD toll twice. The cab ran at an average speed of 133 kmph whereas delhi has speed limits of only 50 kmph. I have earlier also...
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Mar 14, 2023
Mar 23, 2023
This thread was updated on Mar 23, 2023
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Fare was unreasonably high

I took a ride on 28th Feb 2023 which was approximately 7km within the city but in my fare I have been charged airport charges wrongly. I also contacted the Uber support team but haven’t received any response from them....
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Harsh-$-@-
Mar 13, 2023
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Scam unpaid amount

I took an uber ride this evening from Kailash Colony delhi to Terminal 1 Indira Gandhi airport. My driver's name was nitish, so essentially i paid him through my UPI to his scanned QR, amount was 443 txn id[protected]. I opened the app later on to find out it says unpaid trip of 582.
My uber phone number is [protected]
Is there a way to get out of this double payment scam thing....
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Suhas Paranjape
Mar 12, 2023
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Double billing for my account

My Name Suhas Paranjape. Mobile no. [protected]. I stay in Thane
I availed o[censored]ber services on 2 Jan, I paid Rs. 655.96. UPI ID[protected].

Now every time I try to book Uber a new payment request comes up, which I never booked. They ask for payment of Rs. 576.44. I don't know where this has come from.

I tried booking a cab today but this payment notice showed and does not allow me to go further. Please...
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Jai.nitk
Mar 12, 2023
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Payment status not updated

I took a cab from uber on 10th March 2023. The full amount including toll wa paid to driver through gpay. However when I open uber, the ride is showing as not paid and am unable to book any other rides. No complaint option on application....
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Jai.nitk
Mar 12, 2023
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Payment status not updated correctly

I took a cab from uber on 10th March 2023. The full amount including toll was paid to driver through gpay. However when I open uber, the ride is showing as not paid and am unable to book any other rides. No complaint option on application....
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ayushaburman
from Kolkata, West Bengal
Mar 12, 2023
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Demanding extra fare

I booked an Uber on 11.03.23 . Initially the amount to be paid was Rs. 381. But when I reached my destination and the driver completed the ride, it showed Rs. 386 as the final fare on the driver's phone's green screen. I paid the driver Rs. 400 instead. But then notification came that Rs. 76.52 still remains unpaid and i need to pay that amount. This is very disappointing....
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