Uber India Complaints & Reviews

Hi,
Sir/madam..
My no.[protected], my email id- [protected]@gmail.com,
Requested sir / madam my account has been blocked due duplicate ID which I have never created and it shows some taxi Id, how can it is possible to create on cab license?? Please I m requesting you to inquire about it and help me to drive back I hope I get back positive feedback!!!
Please Please help me...

I booked a cab to travel from my college to the airport via the Uber app. I opted for the online payment mode and paid the driver an amount of 1182 Rs through his GPay account.

To my surprise, despite having made the payment, I received a notification that the amount is unpaid, and I am currently unable to book any further rides with Uber. This has caused me considerable inconvenience and has impacted my ability to commute efficiently.

I have attached a screenshot of the trip details and the payment for your reference. I kindly request you to look into this matter urgently and provide me with a resolution. I would appreciate any assistance you could provide to rectify this issue as soon as possible.

A trip from Navi Mumbai [Airoli ] to Ulhasnagar, Total payment shown was 397 rs. Payment mode was PAYTM, driver has to end the trip from his end in order payment to get deduct from my PAYTM wallet. He was not ending the trip from his end saying "it's asking me to collect CASH, you give me CASH then only I will end the trip. Some application issues."
After lot of phone calls, he ended the trip where fare total changed to 597. which is almost 200 bucks more.
Attaching the Payment Receipt that generated later for the trip. when driver finally end the trip from his side.

I had a horrendous experience with uber while traveling from Mumbai Airport to Thane. The 1 hour trip was one of the worst experiences in my life. It was in the mid afternoon and the AC was not functioning. Me and my family were completely drenched in sweat and were stinking. When I wrote an email regarding this to Uber support they reduced the fare from Rs.763 to Rs.663. Does uber think Rs.100 is the price for sweating for 1 hour in their car ? Hope Uber takes such complaints seriously and don't consider human beings as animals.

Dear Uber India,
I booked a ride on 23- April-2023 from shamshabad to Punjagutta the fare was 399.34 and driver name is Lachiram vehicle No: TS25T7486. The driver demanded payment through phonepe and i paid same way, but after that the ride amount is showing in Outstanding, please help me with this issue and i’m attaching the ride details and payment screenshorts.
I hope you will solve my issue earliest .

Thanks
Vaishakh K

On 26th April
I booked a cab from Dlf phase 5 to sector 39, upon completion of which I paid the driver via UPI, but Uber apps still say that the amount is outstanding.

The driver o[censored]nber india hit my bike bajaj pulsar yesterday in afternoon after jumping the signal and the car number is also can be seen in picture attached
KA51 D 8182

I was riding on bike with my family and the driver jumped the signal and hit me on my bike it led to the injury for me and my my wife. This must be taken care or else he sill sure keep hitting people.
The number plate is KA51D 8182.

I had made a ride on 9:11 Am on April 25, 2023 from my home to STPI phase 8 Mohali and paid the driver for the trip through Google pay . When I open Uber app on next day for ride it shows that I owe Rs. 116.29. If Payment is not done then How can driver let me go? I think problem is with Payment Method. Might be I have selected Phone pay in Uber but do Payment through Google Pay directly. This way Uber will lose his customers.

Dear sirs
It is become very difficult in Bangalore to get auto rides through apps like I have a differently able child to drop to school and have to start booking 30 to 45minutes early continuously and never get any ride and have to compromise for cab which cost double the auto fare Ola Uber are hopeless in Bangalore.

On 24th April 2023, I booked my trip from Chennai airport to chennai central railway station and the trip showed Rs. 525 fare. I chose payment mode as UPI as I was not carrying cash, but as soon as the ride ended the Uber driver - Lakshmi Lenin asked me to pay directly to him by showing a gpay QR code. When asked about the app showing the Rs.525 due amount he said it will be refunded. Trusting that I had paid him directly but my account still...

On 22 April 2023, I booked an Uber. The driver didn't have cash for toll so he asked to pay him in cash. So that he could pay the toll.
The trip was booked, with payment option as digital. I changed it to cash which was visible at the time of the ride. I paid the toll as well as the entire fare to the driver.
Yet in the app it's status is shown as unpaid.

Hello. I took a cab today, i.e 21/4/23 at 8:30 am and after arrival, i couldn't do online payment due to glitch with the app. I was unable to make online payment. I had to pay in cash. in the evening when i took a different ride and after reaching the destination, the amount to be paid was added with the previous ride amount. It is not my fault that the previous driver didn't update the uber portal. I have been charged twice for one ride. What is the mode of reembursment?

Yesterday i was booking an auto i was surprised to see the price of auto. The offer value was decrease from 24 percent to 20 Percent in just 3 days.
In return it increases the fare by 10-15 rs

Please look into issue

I booked an Uber cab from Mumbai Airport Terminal 1B at 08:05 pm on 18th April 2023. The cab number was MH47Y3019 and the cab driver name was Sanaulla Mohd Yasin Jaman.

For 15 minutes I kept waiting for the cab while I could see on the map that the cab was not moving from its place though it was just 1 km away from pick up point. After some time I got a call from the driver saying that the car is not working and therefore I should cancel the ride. I said I am waiting and if he has a problem he can cancel the ride. After some time I saw the cab moving and approaching the pick up point and the driver called me again and said I have reached. However I couldn't see the car anywhere and he cancelled the ride.

It appears he did it purposely to take a revenge since I did not cancel the ride and kept waiting. Also there was no scope to call as the phone numbers became invalid as soon as he canceled the ride.

Nowadays the driver can see the destination therefore why a driver has to accept the ride and make the customer wait if he is not interested to carry the customer to the destination

This is sheer harassment and such drivers should be barred from the app

I seek a strict action against such riders with an acknowledgement as this has become a regular phenomenon and the customers should be put into trouble for such casual behaviors of the drivers

Also I was charged a cancelation fee for no fault of mine.

Today in afternoon i took an uber auto. Later i was shocked to see that the price of auto was high . later i saw the promo offer value is changed from 24 Percent to 20 percent in just 3 days.

May i know the reason why the promo value is drastically change

On 14 April, 2023 my sister took a ride from Aminagon, Guwahati, Assam 781039, India to Nalapara, Sarusajai, Guwahati, Assam 781034 at 9:02am, using my uber account. before the trip I opted for payment using UPI but after the ride the driver kept insisting her to pay to him directly. she was in a hurry because of the programme she had to attend, so, she made the payment of Rupees 700 directly to him using Google pay. But, uber is not accepting that the payment is cleared. they are asking me to pay an amount of Rupees 677.20 for the same service again.

Trip dt 22.10.2022 uber ride booked and completion of trip paid 335 cash to driver even that also showing as OUTSTANDING
Since from that day raising queries to uber but unresponsive not resolved
But as on day showing as your ride is above 30 days cannot be refunded
This is not the fair way

The uber driver charged me almost 700 for the trip which was for almost around 241 or something. This guys was mad. He was harrassing me when i refuse to give him higher price he asked for. I wanna complain against uber

Uber drivers are charging Airport pickup fees from the passengers. It is not the charge levied the government on to the passengers.