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Uber India Complaints & Reviews

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Last updated Aug 7, 2024

Complaints 5907

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Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Driver insisted to pay directly instead of app in online payment method

Dispute In Fare

I am complaining about excess of fair then showed

Double payment for same trip

Change in offer value

Most useful Uber India reviews

Paid cash for my trip but shows outstanding and does not let me ride further

Want Refund against Paid cash for non cash payment also extra amount paid.

Cash payment accepted but still showing pending in uber app

my driver asked for cash payment on a non-cash trip

Kailash Vashisth

Lost the package during delivery

Featured Uber India consumer stories

Auto applied promotion fraud

Unnecessary charge on my Uber account transferred from UberEATS

I am complaining about charging excessive fare then what was shown during the time of booking

Uber India reviews & complaints page 4

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I booked an Uber cab from Mumbai Airport Terminal 1B at 08:05 pm on 18th April 2023. The cab number was MH47Y3019 and the cab driver name was Sanaulla Mohd Yasin Jaman.

For 15 minutes I kept waiting for the cab while I could see on the map that the cab was not moving from its place though it was just 1 km away from pick up point. After some time I got a call from the driver saying that the car is not working and therefore I...

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Today in afternoon i took an uber auto. Later i was shocked to see that the price of auto was high . later i saw the promo offer value is changed from 24 Percent to 20 percent in just 3 days.

May i know the reason why the promo value is drastically change...

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On 14 April, 2023 my sister took a ride from Aminagon, Guwahati, Assam 781039, India to Nalapara, Sarusajai, Guwahati, Assam 781034 at 9:02am, using my uber account. before the trip I opted for payment using UPI but after the ride the driver kept insisting her to pay to him directly. she was in a hurry because of the programme she had to attend, so, she made the payment of Rupees 700 directly to him using Google pay. But, uber is not accepting...

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Address: Hyderabad

Trip dt 22.10.2022 uber ride booked and completion of trip paid 335 cash to driver even that also showing as OUTSTANDING
Since from that day raising queries to uber but unresponsive not resolved
But as on day showing as your ride is above 30 days cannot be refunded
This is not the fair way...

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Address: India

The uber driver charged me almost 700 for the trip which was for almost around 241 or something. This guys was mad. He was harrassing me when i refuse to give him higher price he asked for. I wanna complain against uber...

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Uber drivers are charging Airport pickup fees from the passengers. It is not the charge levied the government on to the passengers....

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Address: Pune (aundh) in Maharashtra.

I have first time tried to book the uber cab but I was not available so I kept my phone aside and then my friend searched another cab, but after reaching the destination the call arrived and said I am on location and I said I have started the ride and then after while ride in another cab via uber the fair shown was 83 ra and after reaching to destination it showed me 187 so Uber charged in 104 ra extra, so my concert is that u er does have...

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Address: Uber India Systems Private Limited SCO 300, Sector 29, Gurgaon, Haryana Uber.com

Hello,
My name is Yogendra Singh Chauhan. I drive for Uber Cabs India. Uber is cheating me and blaming me for a fraud. Uber stopped my earnings of Rs. 10764. I used to cash out my daily earnings on daily basis or uber made it for me. But since last week uber stopped my daily payout and scheduled it for weekly basis. I had a doubt on uber if they will not deposit my earnings to my bank account. My weekly payout scheduled on 3 April...

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Address: Ahmedabad

I had a very bad experienced by using uber.

I booked an uber from my phone using uber wallet cash, and the driver informed me that uber wallet cash would not be deducted and that I would have to pay cash only. I didn't have time to discuss it because I rely on Uber and was in a hurry too.

I paid online, and a copy of the receipt is attached.

Also, the driver had charged Rs. 240 extra as a toll,...

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I took a Uber cab from Terminal 2 (T2) of Indira Gandhi Airport, Delhi to Mahagun Moderne Society in Noida on 29.03.2023. The trip started at 08.46 PM and ended at 10.05 PM. The actual distance is around 43 km. However, the Uber charged me for 181.42 km (Rs. 2837). Ironically, the bill is showing that the cab covered a distance of 181.5 km in 1 hr 16 minutes. It was so disgusting and feeling of being cheated is hurting me....

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I had booked a ride on Uber on 28th Feb 2023 for approx. 6 kms within the city only. In my fare they have unreasonably airport charges and toll charges. I also contacted the support team but haven't received any response from them yet. It's been more than 1 month now and haven't received a single response from them....

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To travel a bit back a month back on 26th Feb-23 i had booked Uber to travel to Infant Jesus Church, Viveknagar. The fare was Rs 206.71 for which i changed the payment option from cash to Gpay. My bank as well as GPay account already shows a debit Rs 206.71 for which the i lodged a complaint even to Gpay customer support.

The response is they have confirmed that the payment has been affected at the same time and same day....

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I took trips with Uber and selected Gpay but at the end of the trip the app didn't support payment so I paid the drivers directly to their QR code and I have screenshots for both still later to make new bookings Uber app asked me to make payments so I had to make double payment on Mar 23rd. I logged tickets but they never got resolved and I never received my money back. There is no way to call you and explain all this but this is not fair...

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Uber hold my amount of rupees 536.47 and i paid the amount through the upi. But they did not refunded my hold back amount. My payment made through upi details: upi-uber india systems [protected]@hdfcb

ank-hdfc[protected]-uberride

[protected]

17/03/23

536.47

paytm tranasction id-[protected],
536.47 rupees on hold....

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Address: Morya park lane no 3, 3rd lane, pimple gaurav-411061

Hello Team, ,
My friend Rohan booked the cab yesterday night at Pune for travelling I left the phone in the cab and driver is not responsive.

Device Information- Redmi K20Pro
IMEI: [protected]

You rode with Rameshwar
License Plate: MH12QW6448.

This is the detail of cab driver registered with uber.
Kindly get back the phone to me soon....

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Address: Pratit Tandon, Dhaba, Nagpur

I had booked a cab today but the driver didnt turn up at all. This is not the first time this has happened and whenever i cancel a trip i have to pay cancellation charges to Uber without any fault. Many Cab drivers intentionally take the ride and dont even respond to calls.

This is sheer waste of time and even money without being at any fault.

There is no contact number or any mode to report the cab and its...

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On 5 mar 23, I booked a ride from delhi airport terminal 2 to lodhi colony. The estimated amount was INR 503/-, however end of the trip is showed INR 1681/-. According to their receipt the cab has travelled 83 kms(original distance is 18 km) in 37 minutes, twice crossing the state boundries thereby charging UP tax & MCD toll twice. The cab ran at an average speed of 133 kmph whereas delhi has speed limits of only 50 kmph. I have earlier also...

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I took a ride on 28th Feb 2023 which was approximately 7km within the city but in my fare I have been charged airport charges wrongly. I also contacted the Uber support team but haven’t received any response from them....

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I took an uber ride this evening from Kailash Colony delhi to Terminal 1 Indira Gandhi airport. My driver's name was nitish, so essentially i paid him through my UPI to his scanned QR, amount was 443 txn id[protected]. I opened the app later on to find out it says unpaid trip of 582.
My uber phone number is [protected]
Is there a way to get out of this double payment scam thing....

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My Name Suhas Paranjape. Mobile no. [protected]. I stay in Thane
I availed o[censored]ber services on 2 Jan, I paid Rs. 655.96. UPI ID[protected].

Now every time I try to book Uber a new payment request comes up, which I never booked. They ask for payment of Rs. 576.44. I don't know where this has come from.

I tried booking a cab today but this payment notice showed and does not allow me to go further. Please...

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