Uber India Complaints & Reviews

Hello Team, ,
My friend Rohan booked the cab yesterday night at Pune for travelling I left the phone in the cab and driver is not responsive.

Device Information- Redmi K20Pro
IMEI: [protected]

You rode with Rameshwar
License Plate: MH12QW6448.

This is the detail of cab driver registered with uber.
Kindly get back the phone to me soon.

I had booked a cab today but the driver didnt turn up at all. This is not the first time this has happened and whenever i cancel a trip i have to pay cancellation charges to Uber without any fault. Many Cab drivers intentionally take the ride and dont even respond to calls.

This is sheer waste of time and even money without being at any fault.

There is no contact number or any mode to report the cab and its driver in the waiting time neither Uber cancels the drive after a certain period of time to issue a new cab. This is pathetic and not acceptable. Instead uber should pay us for the time which got wasted due to the inefficient Cab Drivers.

On 5 mar 23, I booked a ride from delhi airport terminal 2 to lodhi colony. The estimated amount was INR 503/-, however end of the trip is showed INR 1681/-. According to their receipt the cab has travelled 83 kms(original distance is 18 km) in 37 minutes, twice crossing the state boundries thereby charging UP tax & MCD toll twice. The cab ran at an average speed of 133 kmph whereas delhi has speed limits of only 50 kmph. I have earlier also travelled on same route & at the same time and fare was INR 467/-. I have complained repeatedly but no response from uber. Wrost customer care support. Hoping some sense prevail in their head & care for their customers.

I took a ride on 28th Feb 2023 which was approximately 7km within the city but in my fare I have been charged airport charges wrongly. I also contacted the Uber support team but haven’t received any response from them.

I took an uber ride this evening from Kailash Colony delhi to Terminal 1 Indira Gandhi airport. My driver's name was nitish, so essentially i paid him through my UPI to his scanned QR, amount was 443 txn id[protected]. I opened the app later on to find out it says unpaid trip of 582.
My uber phone number is [protected]
Is there a way to get out of this double payment scam thing.

My Name Suhas Paranjape. Mobile no. [protected]. I stay in Thane
I availed o[censored]ber services on 2 Jan, I paid Rs. 655.96. UPI ID[protected].

Now every time I try to book Uber a new payment request comes up, which I never booked. They ask for payment of Rs. 576.44. I don't know where this has come from.

I tried booking a cab today but this payment notice showed and does not allow me to go further. Please take this payment off my account. Otherwise I will not be able to do any further business with you.

I took a cab from uber on 10th March 2023. The full amount including toll wa paid to driver through gpay. However when I open uber, the ride is showing as not paid and am unable to book any other rides. No complaint option on application.

I took a cab from uber on 10th March 2023. The full amount including toll was paid to driver through gpay. However when I open uber, the ride is showing as not paid and am unable to book any other rides. No complaint option on application.

I booked an Uber on 11.03.23 . Initially the amount to be paid was Rs. 381. But when I reached my destination and the driver completed the ride, it showed Rs. 386 as the final fare on the driver's phone's green screen. I paid the driver Rs. 400 instead. But then notification came that Rs. 76.52 still remains unpaid and i need to pay that amount. This is very disappointing.

I took a ride in Uber from Maulana Azad road, Motilal Marg Area New Delhi to Shop No. 15 Edward lane, Police Ground, Kingsway camp New Delhi on 9 March 2023. I paid RS. 300 but as the driver had no change, took Rs. 250 and put Rs. 5 as unpaid. But in the app it shows Rs. 250 unpaid. When I check invoice it shows Rs. 5 paid and Rs.250 as failed cash payment. Because of this I'm unable to use uber again for my trips. Please resolve.

I hired a Uber ride on[protected] at around5.15 or 5.3opm for going from Karanataka Saskrit Unversity (KSU) to my home Toer 15, Prestige Tranquility, Budigere cross, Bngalore 560049.
The fare shown was 669.60 The network contact was lost at KR Puram and the location update stopped. After reaching the destination, I could not pay through online mode (PayTm). So the driver, Mr Rajasekhar, took cash from me. Then yesterday,[protected], when I wanted to hire a Uber vehicle at around 12, I was asked to pay that same amount 669.60 without which Uber App was not allowing me to proceed with the booking a ride. So, per force, I paid 69.60 on line.
Please investigate as to why I was asked to pay again when I had paid in cash to the driver. And Please refund my extra payment.
Thanks
Name- Satish Kothari Mobile [protected]
Email [protected]@gmail.com

On 7th March i took a ride from Mayur vihar to Sanjay Colony okhla for the trip I paid rupees 190 .The amount shown was 188 but as i didn't had change so I paid 190. Now your App ii showing outstanding bill of 188.
I paid the amount in cash to driver, how can it be outstanding, Why i have to pay twice for a trip.?

I already paid for my 17th Feb trip to driver through gpay on the number provided by him

I had booked an uber ride within the city approx 6km and I was unreasonably charged airport charges in my fare. It’s been more than 1 week since I have raised this issue to uber team but I haven’t received any reply.

I booked an uber package delivery service the very first time to pick up a parcel from
Maninagar address to deliver it to my south bopal address in the Ahmedabad city on date 5th March 2023 12:45PM.

Delivery has lost parcel in the mid-way of route and he realized this lost parcel when he came to my home so he return to the same route to find the missing parcel and he went almost 12KM to find out the missing parcel. He even didn't realize that the parcel which he was carrying on his bike had been lost so far back.

The strange thing is Uber has not given a bucket or basket to carry any parcel where he kept the things and the delivery boy didn't deny to pick the parcel even though he already knows the parcel could be lost or misplaced between the route.

I want my parcel back or I've to claim to get a refund. As that parcel's cost is 60K so I need that money from Uber or a delivery person.

I booked an uber package delivery service the very first time to pick up a parcel from
Maninagar address to deliver it to my south bopal address in the Ahmedabad city on date 5th March 2023 12:45PM.

Delivery has lost parcel in the mid-way of route and he realized this lost parcel when he came to my home so he return to the same route to find the missing parcel and he went almost 12KM to find out the missing parcel. He even didn't realize that the parcel which he was carrying on his bike has been lost so far back.

The strange thing is Uber has not given a bucket or basket to carry any parcel where he kept the things and the delivery boy didn't deny to pick the parcel even though he already knows the parcel could be lost or misplaced between the route.

I want my parcel back or I've to claim to get a refund. As that parcel's cost is 60K so I need that money from Uber or a delivery person.

Left my phone - details of the trip attached
Driver has switched off my phone

I am writing to bring to your attention an issue I encountered during my ride on January 21st. Despite having paid the driver Rs 360 via Paytm UPI, he marked the ride as unpaid. Please find attached the transaction slip as evidence of payment, along with the UPI Reference No.[protected].

I have tried several times to raise a complaint through your application, but there was no option available for this specific situation where I have been marked as unpaid even after making the payment. The payment was successful, and you can verify this with Mr. Shiv Kumar's bank statements as well.

Unfortunately, due to this issue, I have not used your application since January. As a regular customer of your company, I kindly request you to investigate the matter and resolve it as soon as possible. Furthermore, I request that the ride be marked as paid in the application so that I can use the Uber app once again.

My last ride for rupees 203, has been paid as cash to driver as in-app transaction was failing. I updated this detail in uber support page in app, and it now shows trip completed. But in home page it still shows pending to finalize last payment, and not letting me book next ride.

Sir/Madam

1. I am Colonel Rajeev Mehta, serving officer of Indian armed forces. today i was used the uber services of taxi, travelling from south extension to Vikaspuri at 05015 hr. this morning of 27 February 2023.

2. The vehicle reported on time driven by Mr. Yugender Yadav, the car was a swift desire with probably last number being as 7442.

3. while dropping off, I inadvertently left my mobile in the car, I immediately rang the number of my mobile, the driver who was few 100 meters {Approx} from my drop off location, the driver continued drove off, and after continuous ringing switched off the mobile.

4. No other option, existing, I lodged a complaint with the police. It is requested that you please, using your good offices assist me in recovering my mobile, its ASUS, company mobile with mobile number [protected], which i have got blocked in morning.

Thanking You

Colonel Rajeev Mehta