Uber India Complaints & Reviews

I already paid for my 17th Feb trip to driver through gpay on the number provided by him

I had booked an uber ride within the city approx 6km and I was unreasonably charged airport charges in my fare. It’s been more than 1 week since I have raised this issue to uber team but I haven’t received any reply.

I booked an uber package delivery service the very first time to pick up a parcel from
Maninagar address to deliver it to my south bopal address in the Ahmedabad city on date 5th March 2023 12:45PM.

Delivery has lost parcel in the mid-way of route and he realized this lost parcel when he came to my home so he return to the same route to find the missing parcel and he went almost 12KM to find out the missing parcel. He even didn't realize that the parcel which he was carrying on his bike had been lost so far back.

The strange thing is Uber has not given a bucket or basket to carry any parcel where he kept the things and the delivery boy didn't deny to pick the parcel even though he already knows the parcel could be lost or misplaced between the route.

I want my parcel back or I've to claim to get a refund. As that parcel's cost is 60K so I need that money from Uber or a delivery person.

I booked an uber package delivery service the very first time to pick up a parcel from
Maninagar address to deliver it to my south bopal address in the Ahmedabad city on date 5th March 2023 12:45PM.

Delivery has lost parcel in the mid-way of route and he realized this lost parcel when he came to my home so he return to the same route to find the missing parcel and he went almost 12KM to find out the missing parcel. He even didn't realize that the parcel which he was carrying on his bike has been lost so far back.

The strange thing is Uber has not given a bucket or basket to carry any parcel where he kept the things and the delivery boy didn't deny to pick the parcel even though he already knows the parcel could be lost or misplaced between the route.

I want my parcel back or I've to claim to get a refund. As that parcel's cost is 60K so I need that money from Uber or a delivery person.

Left my phone - details of the trip attached
Driver has switched off my phone

I am writing to bring to your attention an issue I encountered during my ride on January 21st. Despite having paid the driver Rs 360 via Paytm UPI, he marked the ride as unpaid. Please find attached the transaction slip as evidence of payment, along with the UPI Reference No.[protected].

I have tried several times to raise a complaint through your application, but there was no option available for this specific situation where I have been marked as unpaid even after making the payment. The payment was successful, and you can verify this with Mr. Shiv Kumar's bank statements as well.

Unfortunately, due to this issue, I have not used your application since January. As a regular customer of your company, I kindly request you to investigate the matter and resolve it as soon as possible. Furthermore, I request that the ride be marked as paid in the application so that I can use the Uber app once again.

My last ride for rupees 203, has been paid as cash to driver as in-app transaction was failing. I updated this detail in uber support page in app, and it now shows trip completed. But in home page it still shows pending to finalize last payment, and not letting me book next ride.

Sir/Madam

1. I am Colonel Rajeev Mehta, serving officer of Indian armed forces. today i was used the uber services of taxi, travelling from south extension to Vikaspuri at 05015 hr. this morning of 27 February 2023.

2. The vehicle reported on time driven by Mr. Yugender Yadav, the car was a swift desire with probably last number being as 7442.

3. while dropping off, I inadvertently left my mobile in the car, I immediately rang the number of my mobile, the driver who was few 100 meters {Approx} from my drop off location, the driver continued drove off, and after continuous ringing switched off the mobile.

4. No other option, existing, I lodged a complaint with the police. It is requested that you please, using your good offices assist me in recovering my mobile, its ASUS, company mobile with mobile number [protected], which i have got blocked in morning.

Thanking You

Colonel Rajeev Mehta

I kept the payment as cash.. and I paid money to the driver through phonepe with another number but he reported in the app as not paid.. when i am trying to contact him he is not lifting the call

I booked a can today and when i booked it showed me INR 111 and my driver started the trip before he came for the pick up and later was rude and took a longer route and i ended up paying INR 166 amd when i raised a complaint with uber they refused to help and disconnected the call

I had made a ride on 4:35 PM on December 30, 2022 from Ruby hall clinic, sangamwadi pune to my home in an auto rickshaw and paid the driver for the trip. When I open Uber app it shows that I owe Rs. 65.03. I had initially selected google pay but the payment couldn't be completed due to some issue with google pay. Hence, I paid cash to the driver. I had my little baby in my hand, who was sick so i didnt check the payment status on the app at that particular time. I also gave a good rating to the driver. That trip payment still stands outstanding and this needs correction. I have tried to raise this issue with uber in tha app multiple times but it still hasn't been rectified. Now whenever i try to book a ride i am asked to complete the payment.

Lost my phone while travelling from Perungudi to Injambakkam
Chennai
16 February 2023.
Black, Samsung
Alternate number -[protected]

My senior citizen parents were travelling and had no idea of the route. Driver unnecessarily took the toll route and we had to pay the toll charges. We travel that route frequently and its absolutely not necessary to take the toll route. I need refund of the toll charges but Uber India is not agreeing. Their driver was rude and rough on my parents too.

Ha booked a cab from Saptagiri Residency VI, Katreguppe, Banashankari to No 8, 1st Main Road, Kodigehalli, Muniswamappa Layout, Sahakarnagar, at 18.33PM on 15th Feb 2023, while alighting the cab, we forgot to collect a box which was kept in dicci
Need to contact the driver to get back the box, Driver Name is Devaraju

I took a ride in Uber on 06-Oct-2022 at 5:01am from Pune Airport to Magarpatta city, Hadapsar. The amount Rs.292.00 was paid to the driver in cash. But the Uber app do not confirm this payment and says the amount as Unpaid and do not let me take ride unless I clear this amount again for the same trip. Please help to resolve this.

Hi Sir/Mam,

I booked cab from Magarpatta to sangamwadi. I paid in cash, but still it is asking for payment. I am unable to book a cab now.

For multiple times I raised ticket for help to uber. But, no action taken.

Please help me.

On 3rd Feb 2023 I took a ride from Sector 29 - Market to Park View Residency Sector 3 Palam Vihar Gurgaon and bill generated for different pick up and drop (Airport T3 to some place in New Delhi) MCD charges and Airport Pickup charges everything is included.

I booked the cab from Sector 29 - Market to Park View Residency Sector 3 Palam Vihar Gurgaon which was showing fare of around Rs. 150 but due to wrong bill I had to pay Rs. 527.

I am continuously following up on this issue but no reply from Uber Support.

Attached bill receipt and actual pick up and drop still available in Uber app.

Take action and do the needful asap.

I booked a cab from Ambience mall gurgaon to 2408, Emerald Enclave, Sector 28 Gurgaon which barely takes 10 mins. The fare shown was 203. At the time of the drop, the fare became 452. I'm really pissed. This is unacceptable.

Dear Sir,

Please note the Details pertaining my complaint of cheating by Uber Company.

Date of Trip: 23.01.2023
Point of Pick Up: Domestic Arrival, Ahmedabad Airport
Drop Off Point: My Residence / Home.
Initial Fare Shown: Rs. 431. 00
Final Fare Shown: Rs. 531.00
Excess Amount charged: RS.100.00
Note: Display Board at Ahmedabad Aiprpot's Ola/Uber Parking lot clearly mentions that Fare charged by Ola/Uber is inclusive of Airport Parking charges.

It may be noted that company deliberately showed lower fare at the time of booking the cab. That is why I booked Uber Cab. When I reached home, the fare shown by Uber was Rs. 531.00. It is a case of blatant cheating by the company. Had it shown this fare of Rs. 531.00 at the time of booking, I would not have booked the Uber Cab. If I had known that Uber would resort to this type of cheap and dirty tactics then I would have taken the screenshot of Initial Fare of Rs.431.00.

I have complained to Uber also, it has not taken cognizance of my complaint. Due to my persistent follow up, now they are blatantly lying that initial fare shown to me was Rs.531.00. This is a total lie. This company is totally dishonest and dirty company.

My demand is simple, Uber should refund me the Rs.100.00 This is the excess amount which they have recovered from me at ASAP.

With Regards,

Bhujendrasinh Pardeshi

I had paid my full amount o[censored]ber fare in cash but the driver marked partial amount as unpaid
Full fare amount: 3025
Paid amount: 3025
Pending amount shown in uber: 505.49