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Uber India Complaints & Reviews

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Last updated Aug 7, 2024
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Uber India reviews & complaints page 6

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Z
ziyanaz
from Pune, Maharashtra
Feb 13, 2023
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Paid Cash for my uber trip, but still app shows unpaid and I can't take any ride

I took a ride in Uber on 06-Oct-2022 at 5:01am from Pune Airport to Magarpatta city, Hadapsar. The amount Rs.292.00 was paid to the driver in cash. But the Uber app do not confirm this payment and says the amount as Unpaid and do not let me take ride unless I clear this amount again for the same trip. Please help to resolve this....
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J
Juhiksingh
from Pune, Maharashtra
Feb 10, 2023
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Paid cash for my digital ride

Hi Sir/Mam,

I booked cab from Magarpatta to sangamwadi. I paid in cash, but still it is asking for payment. I am unable to book a cab now.

For multiple times I raised ticket for help to uber. But, no action taken.

Please help me....
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S
Shriaman
Feb 7, 2023
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Uber charged wrong bill

On 3rd Feb 2023 I took a ride from Sector 29 - Market to Park View Residency Sector 3 Palam Vihar Gurgaon and bill generated for different pick up and drop (Airport T3 to some place in New Delhi) MCD charges and Airport Pickup charges everything is included.

I booked the cab from Sector 29 - Market to Park View Residency Sector 3 Palam Vihar Gurgaon which was showing fare of around Rs. 150 but due to wrong bill I had to pay...
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R
Ruchita Tripathi
Feb 5, 2023
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Complaining about the cab fare

I booked a cab from Ambience mall gurgaon to 2408, Emerald Enclave, Sector 28 Gurgaon which barely takes 10 mins. The fare shown was 203. At the time of the drop, the fare became 452. I'm really pissed. This is unacceptable....
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B
Bhujendrasinh
from Ahmedabad, Gujarat
Feb 5, 2023
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Cheating By Uber - Final Fare Higher Than Initial Fare

Address: Uber India, One Horizon Center, Golf Course Road, Harizan Colony, DLF Phase 5, Sector 54, Gurugram - 122002

Dear Sir,

Please note the Details pertaining my complaint of cheating by Uber Company.

Date of Trip: 23.01.2023
Point of Pick Up: Domestic Arrival, Ahmedabad Airport
Drop Off Point: My Residence / Home.
Initial Fare Shown: Rs. 431. 00
Final Fare Shown: Rs. 531.00
Excess Amount charged: RS.100.00
Note: Display Board at Ahmedabad Aiprpot's Ola/Uber Parking lot clearly...
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I had paid my full amount o[censored]ber fare in cash but the driver marked partial amount as unpaid
Full fare amount: 3025
Paid amount: 3025
Pending amount shown in uber: 505.49...
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A
Abhishek Shendge
Feb 4, 2023
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Didn't Receive The Amount From Uber india

Address: Maharashtra

I had a trip with Uber on the 31st of December and I was supposed to receive my money by the 1st of January but it didn't come and I talked to their customer representative many times. I haven't received the money till now, I am just trying to do it. They will come today. They will come tomorrow. It will take some time. Please help me. I have 3 thousand 300 rupees with them. Many times i call in customer care but just received the massage...
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N
NG Machado
from Mumbai, Maharashtra
Feb 1, 2023
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Uber unfairly charges a cancellation amount and refuses to refund it

(1). I made an advance reservation with Uber for a premier cab for 2 am on January 27, 2023. Uber confirmed this reservation on App and on email.
(2). At 1:55 am (five minutes before the scheduled times of departure), the Uber App showed that the allotted cab was 25 kms away and that it would arrive at 2:38 am. I immediately called the driver, but the call was unanswered.
(3) Should I have waited 38 extra minutes and missed...
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S
Sheetal Nagwekar
Feb 1, 2023
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Collection of Cash for digital payment trip

Address: SAFFRON, NEAR SHUBHJIVAN CIRCLE, I C COLONY, BORIVALI WEST

Dear Team,

I travelled by uber on 15th January 2023 from Viman Nagar, pune to Borivali west, mumbai with driver Pandurang and the trip was on digital payment mode. After boarding and travelling towards mumbai pune highway, driver stopped at petrol station and asked me to pay him 1k towards fuel and he will deduct at the end of the trip. I informed him that it was an online trip however he mentioned that he will be in problem...
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I took an Uber ride on[protected] in Delhi. The ride total was Rs. 1206 which I paid to the driver on the paytm no. provided by him.
He updated a receipt of Rs. 900 only and hence there is an outstanding or Rs. 306 showing on my app. Not only is this fraudulent but it also makes it difficult for me to use the app for future bookings unless this issue is resolved.

I as a customer feel so targeted by such malpractices...
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G
Garima Sindhwani
Feb 1, 2023
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Driver didn't update the cash payment he took from me

This is regarding my Uber trip on[protected] in Delhi. My trip total was Rs. 1206 and I paid the full amount on a Paytm no. shared by the driver. He only updated a receipt of Rs. 900 in the app and Uber is claiming the balance Rs. 306 from me. I have tried to raise the same through the Uber app under help section but I am not able to reach them directly. The drivers are using any and every way to loot there customers. First they demand to...
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J
Jayanthi CV
from Neelankarai, Tamil Nadu
Feb 1, 2023
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Uber Car Rental Services

I engaged an UBER Car for 6 hours on[protected] at Anna Nagar Chennai. The car came on time, but my partner was not yet ready. So I gave the OTP to start the trip. But in 5 mins when we were ready to start the trip, the car had a starting problem and would not start. The driver had to cancel the trip as a consequence.

Now I am being charged an amount of Rs.1979/- for cancelling the ride after OTP.

Please cancel...
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A
Asmita Gulati
from Noida, Uttar Pradesh
Jan 31, 2023
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Driver took payment but didn't update on App

I took a ride on uber and selected cash as the mode of payment, after the ride I paid directly to the driver and I have proof for that. But he didn't update it on the app and now Uber is asking me to pay again for booking any new ride.
I am not able to use the app even after making the complete payment of Rs 863. I have attached the proof of payment in the name of the driver....
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V
Vaarisu
Jan 29, 2023
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Driver is not responsible

We booked following Uber auto TN18AQ2635. We called and mesage him as many times. But he didn't response our call and mesaage. Our time totally wasted for critical situation. Kindly take action on him....
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B
bvshetty
from Thāne, Maharashtra
Jan 29, 2023
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Details of fare calculation and adjustment not made available

Address: E,9, Mulund Mamta CHS. L.B.S. Marg, Mumnbai 400080

Dear Sir / Madam,
I booked an uber cab for one of my friends for going to Airport - terminal 2 at Mumbai. On reaching the destination, my friend made the payment in cash to the driver. I had received a request for payment through UPI since I had registered mode payment through UPI; which I did not approve, since I knew friend will pay in cash to the driver.
While booking the cab estimated fare was shown around Rs.500/=. I...
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S
selsha
Jan 26, 2023
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Double payment request for taxi ride

I had made a ride on Jan 21, 2023 from Sivaji nagar bus stand (Bengaluru) to suraksha landmark, BDA, 80 feet road, arekkere bangalore by booking uber car using my sons uber account. The uber showed a maximum amount for ride as Rs 280/-.Car driver name was Hareesha M S. After reaching the destination, the driver urged us to pay Rs 385/- to him. But when we denied it he urged us to pay the amount into his account showing the QR code. As i was...
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Address: h no-29 ferozguda secunderabad-11

It is sad to note that the driver could not find the location and the driver himself cancelled . why the charges has been levied on the customer. it is unfair practice....
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T
Thameena begum
from Chennai, Tamil Nadu
Jan 22, 2023
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I am complaining about my outstanding amount in uber app

Address: Mm da colony, Chennai, Tamil Nadu, India

I had made a ride on Dec 11, 2022 from my Nandanam to mmda colony and paid the driver for the trip. When I open Uber app it shows that I owe Rs.83. But in app it's showing as pending understanding and unable to book Uber now...
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A
annushukla
Jan 20, 2023
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Outstanding payment being shown despite paying.

I completed a trip on the 18th of January, 2023. I had to pay the amount online, which the driver also knew. He accepted the ride and reached the location. On reaching, he refused to accept the online payment. My payment was already set to be done online, but he was adamant on being paid in cash. I had to pay him in cash. When I open the Uber app, it still shows me an outstanding payment of 72 rupees. I am not able to book any ride. Highly...
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N
nxdygex
from Pune, Maharashtra
Jan 16, 2023
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Response need

Today i was booking an auto i was surprised to see the price of auto it was 90 rs after applying discount
Why the prices of auto are going high day by day

It is creating a problem for daily travellers

Please look into issue...
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