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Uber India Complaints & Reviews

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Last updated Aug 7, 2024
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Uber India reviews & complaints page 7

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K
KirtiJambula
Jan 16, 2023
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Double payment made for a trip

I have paid by google pay to my driver when I took the ride. But it showed as unpaid in the app, and I had to pay again to take another ride. Also my Paytm was linked to the uber app and I clicked on it and it got paid to Uber. So I paid twice. Can you refund me for the additional payment made....
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V
viper29
Jan 12, 2023
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Payment for ride done, but still shows pending

I had taken Uber on 27 December 22 from AFNOE, sector-7, Dwarka to Delhi airport T3. I had made payment to driver through UPI, but the Uber app is still showing the payment as pending. I have sent screenshot of bank statement showing the payment to be completed, however the customer care is not responding. I need the bill showing that the payment has been done....
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R
RishabhPankaj
Jan 12, 2023
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Uber asking for payment for already paid ride

I booked a ride through Uber on 10:55 AM on January 11, 2023 from my New Delhi Railway Station to Ibis hotel gurgaon by Maruti Swift Dzire and paid the driver for the trip. The price of the entire ride was Rs 620 ( as mentioned by the driver) and I payed the full amount via PhonePe UPI. When I open Uber app it shows that I owe Rs. 339 and have only paid Rs280. I have talked to the Uber customer support via support chat/email (they do not...
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G
Ganesh Dasmale
from Mumbai, Maharashtra
Jan 9, 2023
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My dad is getting calls as if he is a uber driver

My dad never used uber app, and in recent time he is getting calls every now and then for pickups. he is too old to take calls every hour. I have tried to reach uber by twitter medium but it seems it not helpful yet. please i need help urgently before my fathers mental health gets disturbed by these calls....
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K
kunalmondal21
from Kolkata, West Bengal
Jan 8, 2023
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Ride Service

Twice charges agaist one single Ride.
1st time charge - Date : 18.12.2022 - Uber Ride charge 158.32 INR - Paid by cash to driver- Pintu - Vehicle WB04G7475
2nd time charge Date : 07.01.2023 - Uber Ride charge 321.00 INR accumulating with previous charge.

I want my money refund from uber....
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M
monanmolpari
Jan 7, 2023
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*Harassment of ladies by male driver*

When we booked uber for returning from Airport the driver called us and forced us to call on a different number so the call was not recorded and began to negotiate for paying him personally. When I didn't agree he came and put our luggage in the car and then began asking for payment. We were all ladies in the car. When we refused to pay him in advance he began to abuse and was loud and harressing us, insulting us and he forced us to take...
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P
psp100
from ahmedabad, Gujarat
Jan 5, 2023
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Fraud from uber car rental service

Address: ahmedabad

Respected sir
i booked uber cab on 14 december 2022 and dropped to desires location also paid money in cash to uber driver. But my uber account shows pending charge for that trip and asking for money again..fraude from uber service. i m not happy with this. I dont want to pay double for it. already paid uber fair charge to in cash to driver....
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psp100
from ahmedabad, Gujarat
Jan 5, 2023
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Charged double unwanted taking extra money

Address: Ahmedabad Naroda

Respected sir
i booked uber cab on 14 december 2022 and dropped to desires location also paid money in cash to uber driver. But my uber account shows pending charge for that trip and asking for money again..fraude from uber service. i m not happy with this. I dont want to pay double for it. already paid uber fair charge to in cash to driver.
Regards,
prafull patel
Ahmedabad
[protected]....
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N
nxdygex
from Pune, Maharashtra
Jan 3, 2023
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Bring into notice regarding Promo

Today in afternoon i took an uber auto. Later i was shocked to see that the price of auto was high . later i saw that price before discount is same the promo offer is changed from 45 rs to 35 rs in just 3 days.

May i know the reason why the promo value is drastically change...
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nxdygex
from Pune, Maharashtra
Jan 2, 2023
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Need of response regarding promo

Today in morning i was booking uber auto but when i saw the price i was shocked later i checked that actual price is same but the offer value is reduced from rs 45 to rs 42 in just 2 days.
May i know the reason why the offer value is drastically change

Request to look into the issue...
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I had made a ride on December 292017 from Hotel Ramhan Palace Mahipalpur to Terminal 2 IGI AIRPORT by Uber and paid the driver Rs 351 through Google Pay for the trip. When I open Uber app it shows that I owe 282. The driver has reported that I paid only Rs 70. I paid the amount and rushed to catch the flight. That trip payment still stands outstanding and this needs correction. Can provide details. Please contact me on navjot(dot)uiet(at)gmail(dot)com...
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H
Hrithik Malhotra
Dec 28, 2022
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Im compalaing here for Ride yesterday paid and showing unpaid

Address: Delhi NCR
Website: Uber.com

Yesterday night I travelled from UBER and I select the payment option as Cash but due to low cash I made the payment by UPI, I am also attaching the payment screenshoot and now in uber app its showing me unpaid why it’s happening?

Please help me out....
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S
Sudarshan_S
from Mumbai, Maharashtra
Dec 22, 2022
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Charged unfairly for a trip that did not happen at all - weird

Address: Mumbai India

Hi Uber Associate,

on the 21st of December 2022, I was, at 18.58 hours India time, incorrectly charged INR 86.76 /- for a trip that did not happen.

I paid upfront after booking and was told I won't be charged if no car is available (and indeed it turned out no vehicle was available).

But the charge has not been reversed after 24 hours.

I have been billed for a trip that was never...
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S
Soundararajan Govindaraju
Dec 19, 2022
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Dual charge ? -Paid cash and my Uber account shows amount due!

Address: No.4,, Agasthiar Street, Pallikaranai

I travelled in Uber auto from Medavakkam to Pallikaranai on 17th Dec 2022 at about 11.45 am. The amount initially shown on my phone was Rs. 77. After reaching home, the driver insisted to pay Rs. 100 showing his mobile that the amount to be paid was Rs. 88. I paid Rs. 100. When I opened my Uber app, it shows that Rs. 77/- is due and to make the payment online. How the driver collected cash when the payment was supposed to be online and how...
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S
Soundararajan Govindaraju
Dec 19, 2022
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Driver collected cash and my uber account shows to pay online again

Address: No.4,, Agasthiar Street, Pallikaranai

I took Uber auto from Medavakkam to Pallikaranai on 17th Dec 2022. Though the fare indicated initially on my phone was Rs. 77, the driver insisted to pay Rs. 100 and I paid the amount. My Uber account shows that I will have to pay Rs. 77 online. I am surprised how this happens without the knowledge of the driver....
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S
Singh Rupali
Dec 16, 2022
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Uber Package

Had sent a package on 11 December 2022. The driver did not deliver the package and completed the trip.

I had raised complaint regarding the same on 11 December 2022 on the uber app. It has been six days and still i have not received a call from the uber customer care to resolve the issue.

Uber team had shared the contact details of the driver. However, he is not taking my calls and has absconded. Ideally Uber...
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W
waghoaiyaan
from Mumbra, Maharashtra
Dec 14, 2022
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Charge extra

Thank you for looking to this matter when i book the uber ride fare of rs145 along with my friend after we reached the destination i paid rs150 and my friend also paid 50rs to drivers means we paid the total amount of rs 200 but, i also left that 50rs but when i checked in uber application my last ride of rs145 was due / how it is possible when i paid extra amount of rs50 kindly help to resolve my issue as soon as possible...

Thank...
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K
Kushal_22
from Pune, Maharashtra
Dec 13, 2022
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Double payment for sameride

I’ve booked a ride on 26th November 2022 at 23:00 pm for my friends which started from Mayfield Estate Kharadi, Pune to The magic bottle Narayan Nagar, Hinjawadi Phase 1 Pune for which I’ve charged twice for the same ride.
First when the driver ended the trip 559.97 Rupees were deducted which are the total of ride fare 521.97 and booking charge of 68.00 and 30 Rupees promotion discount from my linked account that is amazon pay...
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N
nxdygex
from Pune, Maharashtra
Dec 13, 2022
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Need of response for promo offer

Today in morning i was booking uber auto but when i saw the price i was shocked later i checked that actual price is same but the offer value is reduced from rs 35 to rs 24 in just 2 days.
May i know the reason why the offer value is drastically change

Request to look into the issue...
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M
Mohd Shahid Saleem
Dec 12, 2022
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Overcharging by Uber from IBIS Aerocity Delhi to IGI 2

Address: Director, Forensic Science Laboratory, J&K, India

I Mohammed Shahid Saleem, JKAS, Director, forensic Sciences, J&K, booked uber from IBIS hotel Atrocity Delhi on 11 December at around 10:15 AM which due to some reason got cancelled. However, the driver arrived at 10:33 AM and rebooked the same cab at 10:35 AM for dropping me at IGI terminal 2. Total changeable amount shown by App at both bookings was around INR 189. However, to my shock driver charged 513 and the APP also displayed the same...
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