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Last updated Aug 7, 2024
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J
Jai.nitk
Mar 12, 2023
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Payment status not updated

I took a cab from uber on 10th March 2023. The full amount including toll wa paid to driver through gpay. However when I open uber, the ride is showing as not paid and am unable to book any other rides. No complaint option on application....
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Jai.nitk
Mar 12, 2023
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Payment status not updated correctly

I took a cab from uber on 10th March 2023. The full amount including toll was paid to driver through gpay. However when I open uber, the ride is showing as not paid and am unable to book any other rides. No complaint option on application....
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A
ayushaburman
from Kolkata, West Bengal
Mar 12, 2023
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Demanding extra fare

I booked an Uber on 11.03.23 . Initially the amount to be paid was Rs. 381. But when I reached my destination and the driver completed the ride, it showed Rs. 386 as the final fare on the driver's phone's green screen. I paid the driver Rs. 400 instead. But then notification came that Rs. 76.52 still remains unpaid and i need to pay that amount. This is very disappointing....
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R
Ringrin Zimik
from New Delhi, Delhi
Mar 12, 2023
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Payment already done by cash but shows unpaid

Address: Vijay Nagar Delhi

I took a ride in Uber from Maulana Azad road, Motilal Marg Area New Delhi to Shop No. 15 Edward lane, Police Ground, Kingsway camp New Delhi on 9 March 2023. I paid RS. 300 but as the driver had no change, took Rs. 250 and put Rs. 5 as unpaid. But in the app it shows Rs. 250 unpaid. When I check invoice it shows Rs. 5 paid and Rs.250 as failed cash payment. Because of this I'm unable to use uber again for my trips. Please resolve....
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S
Satish Kothari
Mar 11, 2023
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Double Payment Cash toDriver and Online to Uber

Address: 15025, Tower 15, Prestige Tranquiity, Budiger Cross, Bangalore 560049

I hired a Uber ride on[protected] at around5.15 or 5.3opm for going from Karanataka Saskrit Unversity (KSU) to my home Toer 15, Prestige Tranquility, Budigere cross, Bngalore 560049.
The fare shown was 669.60 The network contact was lost at KR Puram and the location update stopped. After reaching the destination, I could not pay through online mode (PayTm). So the driver, Mr Rajasekhar, took cash from me. Then yesterday,[protected],...
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T
Tanushree Roy chowdhury
Mar 9, 2023
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I am complaining about the payment

On 7th March i took a ride from Mayur vihar to Sanjay Colony okhla for the trip I paid rupees 190 .The amount shown was 188 but as i didn't had change so I paid 190. Now your App ii showing outstanding bill of 188.
I paid the amount in cash to driver, how can it be outstanding, Why i have to pay twice for a trip.?...
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A
anilmaurya
from Pune Metropolitan Area, Maharashtra
Mar 8, 2023
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Outstanding payment after payment done

I already paid for my 17th Feb trip to driver through gpay on the number provided by him...
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A
[email protected]
Mar 6, 2023
Mar 14, 2023
This thread was updated on Mar 14, 2023
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Fare was unreasonably too high

I had booked an uber ride within the city approx 6km and I was unreasonably charged airport charges in my fare. It’s been more than 1 week since I have raised this issue to uber team but I haven’t received any reply....
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G
gjinesh90
from Surat, Gujarat
Mar 6, 2023
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Uber package delivery boy has lost my parcel

I booked an uber package delivery service the very first time to pick up a parcel from
Maninagar address to deliver it to my south bopal address in the Ahmedabad city on date 5th March 2023 12:45PM.

Delivery has lost parcel in the mid-way of route and he realized this lost parcel when he came to my home so he return to the same route to find the missing parcel and he went almost 12KM to find out the missing parcel....
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G
gjinesh90
from Surat, Gujarat
Mar 6, 2023
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Uber delivery boy has lost my parcel

I booked an uber package delivery service the very first time to pick up a parcel from
Maninagar address to deliver it to my south bopal address in the Ahmedabad city on date 5th March 2023 12:45PM.

Delivery has lost parcel in the mid-way of route and he realized this lost parcel when he came to my home so he return to the same route to find the missing parcel and he went almost 12KM to find out the missing parcel....
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R
rajeevm69
from New delhi, Delhi
Mar 3, 2023
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Lost my mobile in the uber taxi

Left my phone - details of the trip attached
Driver has switched off my phone...
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P
Prakriti_1411
from jaipur, Rajasthan
Feb 28, 2023
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Driver marked ride as Unpaid even after paying the complete amount

Address: 304, mahima uday, jagatpura

I am writing to bring to your attention an issue I encountered during my ride on January 21st. Despite having paid the driver Rs 360 via Paytm UPI, he marked the ride as unpaid. Please find attached the transaction slip as evidence of payment, along with the UPI Reference No.[protected].

I have tried several times to raise a complaint through your application, but there was no option available for this specific situation...
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R
Remy_777
Feb 27, 2023
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My last trip shows completed after payment buy trip details shows unpaid and not letting me book next ride

My last ride for rupees 203, has been paid as cash to driver as in-app transaction was failing. I updated this detail in uber support page in app, and it now shows trip completed. But in home page it still shows pending to finalize last payment, and not letting me book next ride....
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R
rajeevm69
from New delhi, Delhi
Feb 27, 2023
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Loss of mobile inside uber car

Sir/Madam

1. I am Colonel Rajeev Mehta, serving officer of Indian armed forces. today i was used the uber services of taxi, travelling from south extension to Vikaspuri at 05015 hr. this morning of 27 February 2023.

2. The vehicle reported on time driven by Mr. Yugender Yadav, the car was a swift desire with probably last number being as 7442.

3. while dropping off, I inadvertently left my mobile...
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S
Soundarya Peesapati
Feb 23, 2023
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I paid through phonepe with another number to the driver but he reported in the app is not paid

I kept the payment as cash.. and I paid money to the driver through phonepe with another number but he reported in the app as not paid.. when i am trying to contact him he is not lifting the call...
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T
Tanvi Rawal
from Karnal, Haryana
Feb 22, 2023
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Charged me doubled amount

Address: Delhi

I booked a can today and when i booked it showed me INR 111 and my driver started the trip before he came for the pick up and later was rude and took a longer route and i ended up paying INR 166 amd when i raised a complaint with uber they refused to help and disconnected the call...
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S
Snehasuh
from Pune, Maharashtra
Feb 16, 2023
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Fare paid in cash to the driver still showing unpaid

I had made a ride on 4:35 PM on December 30, 2022 from Ruby hall clinic, sangamwadi pune to my home in an auto rickshaw and paid the driver for the trip. When I open Uber app it shows that I owe Rs. 65.03. I had initially selected google pay but the payment couldn't be completed due to some issue with google pay. Hence, I paid cash to the driver. I had my little baby in my hand, who was sick so i didnt check the payment status on the app...
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G
Geetha K Balan
from Chennai, Tamil Nadu
Feb 16, 2023
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Lost mobile phone-9840984522

Address: Sagas Vaibhav Enclave,Injambakkam

Lost my phone while travelling from Perungudi to Injambakkam
Chennai
16 February 2023.
Black, Samsung
Alternate number -[protected]...
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S
Sunita
from Bengaluru, Karnataka
Feb 16, 2023
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Unnecessarily took toll route and charged toll charges

My senior citizen parents were travelling and had no idea of the route. Driver unnecessarily took the toll route and we had to pay the toll charges. We travel that route frequently and its absolutely not necessary to take the toll route. I need refund of the toll charges but Uber India is not agreeing. Their driver was rude and rough on my parents too....
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R
Ravindranath Sattur
Feb 15, 2023
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Lost item in a cab

Ha booked a cab from Saptagiri Residency VI, Katreguppe, Banashankari to No 8, 1st Main Road, Kodigehalli, Muniswamappa Layout, Sahakarnagar, at 18.33PM on 15th Feb 2023, while alighting the cab, we forgot to collect a box which was kept in dicci
Need to contact the driver to get back the box, Driver Name is Devaraju...
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