Uninor / Telenor Complaints & Reviews

Hello, i am telenor user here to request you to reactivate my sim card please its very urgent for my future use. Please i request you to sort out the problem i will be very thankful to you please please help me please!!!
I am sure that i will get the reply soon as possible. The number is connect to my many of accounts which are very important for me.
For informing me you can call or message me on my given number
[protected] please help me please.

The opening time of the office is 10:00 a. M. But the the office does not opens at its correct time neither it closes on the fixed time. Call to the provided number is also not attended by the repsentative. The neighbours residing besides the office also says about the office that it does not have the time to open or close they are also saying that they are fed up of answering the question of the customers as the office boy do not do his job perfectly. I have very important work to do there but its not possible until it opens on time.in this way the customers only has a choice to port out there number from ur company. Pls look into this matter

Office address
Category electronics store
Phone [protected]
State bihar
Locality bhagalpur
Address mirjanhat, bhagalpur, bihar, 812002
Postal code 812002
Url https://www.telenor.in/

Dear sir,

I recharged my no. On 28.09.2017 through telenor app (Android) with 130/- (117/- after cash10 tokel applied) and rs 15/- (Vas). I also recharged my father's mobile through same telenor app with rs130/- (117/- after cash10 tokel applied) on 02.10.2017. But till date no amount is credited to my no. And also my father's mobile neither this amount refunded to my account.

This is pathetic service i experienced from telenor very first time. Kindly solve this problem asap.

I had replaced my sim card with number [protected] 20 days ago. Still it has not been activated. The persons at the store is telling it would take more days and not responding in cooperative way. Have to just visit the store after 2 days.

Telenor store
Opp sagar restaurant
Jayshree cinema road
Junagadh
362001

It is not so much difficult task i think that it would take so much time to just activate new sim card. Emails are answered with automated replies just with confirmation number. There have been more than 8 emails in reply but still not any action taken.

I use telenor no. [[protected]] since 2015
My number disactivate without any intimation by telenor company... So now i have recharge this number but there are no networks on screens and no services provided by telenor.. Or not accept bal recharge
I ask to telenor agent to activate my number but he did not provide me proper guidance. My no.in roaming (Chennai)

Now i want re activate my no.
I use telenor no. [[protected]]
Please soon give me a solution
Contact me this no.[protected]

Sir
Mere no [protected]. Call barring m dal diya hai, bina kisi information k 18 august se bnd h, mere ye no. Bhut important hai customer care se btkaro to i'd reject bta rha hai customer ke khene pr m i'd retailr kpas jama krk aya tha fir bhi koi response nhi h agr inko information to deni chaiyethi no bnd karen ki plz ap mera no. Start karen do plz sir

I use telenor no. [protected] since 2013
My number disactivate without any intimation by telenor company... So now i have recharge this number but there are no networks on screens and no services provided by telenor..
I ask to telenor agent to activate my number but he did not provide me proper guidance.

Now i wand re activate my no. But question is how it is possible??
Pls give me a solution
[protected]

Its dr dinesh jaisinghani...
From last 3days without any my acknowledgement vas services are being activated and 5rs is being deducted each time...
Previously also on 26.9.2017 rs 30is being deducted from my balance without any acknowledgement...
Please revert to this and refund my balance rs 45that is deducted from my account...
My contact no [protected]

Sir, i have purchased sim card and it immediately activated. Thereafter the distributor told me that there was some technical error. He retained the card and yet not returned me which is purchased on 4.7.2017. The distributor is very non co-operative and rude in behaviour. If the card is not returned to me, it will constraine me to file a suit in consumer forum.

Ii am using telenor sim for a long time but they make a call and immediatley send one message regarding deducting your amount.
I tried to ask about deductions but they are not connecting customer care number.
My number is [protected]
I never see such a worst telecom service.
When ever i recharge they deduct rs.30/-.
I do not know why they are doing like this.
I contact through 198, [protected] & 121.
Whenever i reach to contact customer care, they are disconnecting.

Complain number in telenor[protected]

Yesterday my balance was deducted of rs.287 at approx 2.30 pm as per customer care representative. He told me that i called on a number (54321) for which balance was deducted. But i did not call on this number, also there is no call history is available in my phone for this number. When i inquired about this number then i found that this number is belongs to airtel value added services. Now how can call on airtel using telenor number and i did not called on any such number. Then how and why balance was deducted. Kindly make a complain against this wrong deduction. And also if called as per his system then give me some proof of that.

Hi team,

I have an issue with my telenor sim ([protected]).

I am unable to get messages and calls to that sim.

And also when i tried to call through that sim it is showing as ("not registered on network").

I am able see the signal. Can you please rectify this issue asap. I tried
To recharge after this issue but no luck.

Hope this will resolve asap.

Thanks,
Naveen

Sir,
My name smd naseer hussain yesterday i was recharge rs 30 since two or three day's in my account i don't balance zero in my account that why i was recharge with rs 30 it had cut my balance inside of rs23 i got rs17 it had been cut my balance rs 6 had cut from balance plaease take naccasary action on them make ququly action
Thank u sir,

Yours faithfully

Dear sir,
I got a call from you yesterday at something about 09:30. This is regarding to any cricket service that's why i've not any response about it but still without my permission you had activate service and deducted balance but that time i've no enough balance.
Nest day (Today) i've recharge with 30 rs. And then within % minutes the service has been renewed on my number and again 20 rs. Amount deducted...
Its my humble request to you please deactivate the service and refund my amount at any how.
Regard :- mukul mishra ([protected]).

Dear sir/ma'am,
Even though i haven't activate any value added service on my no. Your telenor company activates 2 value added services on my no. And deduct 15 rs from my account. When i call to customer service, she tells me that i have given a positive response for their service. I do remember very well that i didn't give any kind of positive response. After that i said her to deactivate the services but she didn't do that either and the company is not refunding my deducted money also.
Please its a kind request, do something about your automatically activating services and please refund my money.

Team,
I was given free 2g 500mb data from th company. Now when i used it instead of deducting it from the data balance, my talktime balance was deducted. I contacted your customer care and they said that airtel 4g signals werw fetch thats why my talktime has been deducted and making all fool around. How can a 2g phone with 2g sim in it can fetch 4g network. And secondly the reprsenatives are so rude they dont want to listen to tthe problem whatever they have said is right. They asked to select uninor 2g as my default network but there is no such option in the network selection so from where should i select it. I told them so many times that there is no such option its a 2g phone dont support 3g sim even but they are like its my fault. Very disappointed with your service. I want my balance back or else i am goung to port it into some relaible network.

Dear sir
I am very frustrated on your company's store which is near me,
On 15/9/2017 i am going to link my aadhar no. With my no. And when i linked my aadhar successfully your company's customer care which is on there at the time, asking for money than i say aadhar linketation is free from government... She is asking for 20 rupees i didn't give her 20 rupees so she was saying i will block your son and finally when i use my sim at home she had blocked my sim...
Sir i am very angry on her
So please i request you to take action on this matter...

My sim card is not working now. I called to uninor customer care for this problem. They are told that submit proofs to neared uninor store. To day i am going to uninor store to submit idenification proofs but they told that this sim is not reactivate by them. Please reactivate my sim it is very very very important sim. It is linked to my all bank and mail... Etc

Hello,
I had been recharge with 97rs in which company gave me 40tt, 1gb 4g data, 28gb 2g data for 28 day...
I had done my recharge after seen in my best offer in telenor 121 store...
Now the customer care officer told me this date this offer not valid in ur phone...
I want my 28gb 2g balance..
If not i complain in grahak surksha... Plz note it

Dear sir/madam,
Telenor is a fraud company. They themselves activated a service lovkdispn on my number (Without my consent) and deducted money rs 30/- for two consecutive months. I called up customer care to enquire & asked for refund. They said you should have deactivated within 24 hours, only then we would be able to refund. As i was calling the after 24 hours, i simply asked them to deactivate. I was told that service is deactivated now. This happened in august 2017.
Today (13sep 2017) again my phone balance is dedicated for same service (They deducted rs 20/- as balance was only 25/-). How is this possible when after deactivation? When i called customer care they said, we can't refund.

My questions are-
1. How can a company activate a service without my consent and deduct money?
2. Even after deactivation, how can they again deduct money?
3. This time i called up within few hours only, what happened to their 24 hours refund policy now?

They are simply minting money by making their own policies and looting people. I wrote them emails multiple times and on twitter, there is no response from them.
I need my deducted money back and also compensation from them for mental harassment they caused. Could you please look in to the matter?

Many thanks.