Dear sir,
Subject:-for revert back necessary amount deduct from my talk time balance without my knowledge/permition.
I have purchase this sim ([protected][protected] mobile no-[protected] in nov-2017.
1) during the period jan-17 & feb-17 many un-necessary talk time deduction from my mobile balance, i have come to know when i have recharge rs30/- on 19/02/2017 & rs 75/- on 22/02/2017 and no outgoing call has been done from my mobile and found balance is zero.
On 20th tell zero with (-rs6), on 22nd after charging talk time80 balance 10. And on 23rd feb again no outgoing call due no balance but i have not done single call. During thi period.
Recharge detail (Rs75/-22ndfeb, rs30/- 19feb, rs40/-26jan, rs20/ — 26jan, rs.40/-15th jan) but this is use only as secondary mobile not continuous use as spare at home no body touch.
So please you also send/ provide me talk time detail on my mail [protected]@gmail.com / sms on my mobile number -[protected] during this period.
2) continuous many calls coming from unknown number i has been many number blocked but call has continuous coming.
3) many sms has come from like indan gas, sbi bank, loans, tatasky, adhar, etc i have been worried about this.
Please think about this matter & plan for re wart back unnecessary amount deduct from my talk time balance.
Nobody touch/use mobile & balance deduct.
Any balance should be deducted through otp without otp should not deduct from balance.
I have thought that this number is double allotted.
At last solve my problem for re wart back unnecessary amount deduct from my talk time balance. & un necessary unknown call & sms.
Regards
Dhanesh chard sharma
Sim ([protected][protected]
Mobile no-[protected]
[protected]@gmail.com
Uninor / Telenor customer support has been notified about the posted complaint.