Uninor / Telenor Complaints & Reviews

Sir,
I have uninor connection since February 2011, i have switched to Uninor from Vodafore through MNP. On[protected] i have activated SMS pack of Rs. 7 per month through IVR option o[censored]ninor by dialing 50004. I have activated on morning about 10 a.m. but the same was not activated till 11.00 pm night hence i had contacted to Uninor Customer service and i have been given a code to dial to activate the SMS scheme. accordingly i have dialed and scheme was activated by deducting Rs. 7. now today i got the massage that my scheme is activated and Rs. 7 has been deducted. I have again contacted to Uninor customer care service than if my scheme is already activated than how it has been activated twice. i have been given unsatisfactory reply that you have activated SMS scheme through IVR though it was not activated and you have dialed the code to activate SMS. now the scheme which was to be registered thorogh IVR has been activated hence you balance has been deducted twice e.g. Rs. 7 + 7 = 14. Customer care executive fails to reply of my question that Uninor should not deduct the balance twice for the same scheme as the scheme is already activated, he transferred to my call to any lady and she also failes to reply of my query and she informed me that she is transferring my call to Senior Executive and suddenly she disconnected my call. Now when i try to call to customer care, my phone does not connect to customer care to talk to executive as i have already made one call to customer care in a day. I really want to know that give me any of the good reason to stay connected with UNINOR. I am going to switch to VODAFONE. alteast vodafone response to customer's query which UNINOR has not done.

- MAHMOOD SOPARIWALA

Surat.

Mob. No. +91 [protected]

Dear Sirs/Madam,

Please send me outgoing & incoming call list as well as miss call list along with the time & date of call of mobile no. [protected] for last 1 month on my email ID [protected]@yahoo.co.in at the earliest.

Kindly do the needful.

Regards

Pramod

on 30Th of july i received a sms from the uninor service that your request for the activation of the hello tunes has been received and they are detecting 40 Rs for this. i then call the customer center, and ask abut this, then he replied that i myself had dialed the number in order to activate this service.At that time i thought if might be possible that i by mistake had dialed the number, i then ignoreit, but on1 aug i had received a another sms that your request for the activation of the my tunes has been received and they are detecting 20 Rs for this.i had again complain for this but again i received the same reply.

Dear sir,

I am Dinkarai Desai was having a balance of around rupees 45 but suddenly it came down to rupees 13. and gave reson that I have started aservice named "DILDOSTI". I called to customer care but they ignored me and they did not gave me any relative information.I want my money to be refunded.
I hope my request will be granted.
THANKING YOU.
Dinkarai Desai
MOBILE NO- [protected](uninor).

Dear sir
I have a no.o[censored]ninor network.they cut my balance from my account and i am received message from company that your music unlimited service is renewed for next 25 days charges 50 rs .But I close this service 10 days ago when cut balance 80 rs.from my accounts customer care do not reply. sir please help me

i have activated interne 24 ka pack 7 day before since than i am not able to browse .
i have call daily to your customer care but i am not getting any help after being in line more than a hour.
i got call 5 day after by mr. mahendra at resolution date and after communicating one minutes call disconnect and then mr mahandra didn't call back and put the remark and close the call by own without asking the customer and his senior mr. deepak also not interested to listen the problem.

i don't understand what type of service u provide and if your technical team not capable to provide the service then why you are sending the different type of service message in day for more than 15 times.


i[censored] feel that customer should get for which they are paying then resolve the same.


Compliant number: 1-[protected]

deer sir

I have purchase a uninor prepaid sim 27th july. its no. is [protected].
Sir I have activated 90 Rs. Plan of gprs but after two days it will genrate a error msg that is authetication faild when I m call the custumercare they said me it is error of satting & they send me msg of satting & they will said after save the satting these error will remove but the problem still on. Plz sir my gprs service start & open block custumercare service.

respected sir,
this is a complain against uninor telecom service. They are continuing deducting account balance form my account. with in 10 days they are already deducted 77.5 rs. they are trying say that.am activated my tunes service.through dialing something. which is not possible. on that time i was busy with my parents...

I am said to there executive to talk there t.l or any other top level manager but they are always said that they are not present right now!!!
This kind of service they are providing in kolkata.

please take any serious step against them.. If you are a indian then you must take a step against them.

Thanking you.
Mr. Saugata panchadhyai
p.no. [protected].

My name is Anil Mistry
My Uninor SIM Card No. [protected]
From 6th June 2011, i am the this sim cared holder.
(1) Uninor have barred my SIM Card, I have called tocustomer care and they are telling due to some technical problems it is being barred but they are not saying which kind of thecnical problems.I have called at 05.15 p.m. on 29th July 2011. I talked with one customer care executive but he could not give me satisfied reply and he transfer the call to his senior by saying me to put the call on hold. i have kept the mobile to my ear for 48 minutes but no body was come and finally they cut the call. Right now i have the scheme for 198 Rs. per month on this SIM card and i am using this card for most of the incoming and outgoing calls. So i suffer for incomming and outgoing.
- when i have got the card i have submitted the documents and i dont understand that i[censored]ninor have lost my documents then they are the responsible not me, so they cant close my card service.
(2) I have registered for the do not disturd activation form last one week and my registor No. is[protected] but still i am getting so many calls in a day and finally they barred my card.
ITS A REDICULOUS.
IF YOU CAN SOLVE MY THIS MATTERS I SHALL BE THANKFUL FOR YOU.
AWAITING FOR YOUR VALUABLE SUPPORT.

hello sir,

from last 3-4 days, some one UNINOR sim user disturbing me.
i cant conc. on my work.
plz take action immdeatly ,this is my sincer request to u.
OTHERWISE GIVE ME THIS FELLOW'S DETAIL.


My mob.No.[protected]
Disturbing's No.(UNINOR SIM USER)-[protected]
complain code-34647

Hii,

today ,27th July 2011, Wednesday at 9:06 am, i received a call from [protected]. It came to my knowledge that call is from pakistan. Although i missed the call, but i am concerned about how did the calling person got my number. In last one month I already have 2 missed calls from pakistan, but I have not received the same. I would appreciate it if you would look into this matter.

Shrikant P.
[protected]

Sir,
My mob no is [protected].My problem is that, some unwanted packs like music,video library has been activated on my no automatically from previous two days and balance has been deducted...

Pianki Ranjan Bhakat
email-pinaki.[protected]@gmail.com
mob no-[protected]

main uninor gprs use karta hu lekin salo ki seed 1kb or 2kb ke upar hi nahi jaati mera mobile nokia 2700 hai uninor wale c.care wale call uthate nahi aur uthate hai to bolte hai "SIRJI HUM APKA CALL TECHNICAL DEPARTMENT MAIN TRANSFER KARTE HAI" lekin sale waiting pe daal ke music sun ne ke liye chod dete hai kya fayda woh 6GB plane ka jo mahin bhar main 100MB tak nahi ho pata i think i have to join vodafone or aircel through MNP service this are "PIRATES OF THE PUBLIC MONEY UNDER THE NAME OF TELCOM"
MY NO. [protected]

dear sir, i had applied to recharge our mobile no. [protected] (uninor) with rs.100- (one hundred only) on dated 25.07.2011 through on-line net banking services provided by paytm.com my bank account has been debited with the same amount shown as Trsf. INB Times of Money Limited Ref. No. [protected]IG59773503 trsf. to [protected] SB WO

but neighter our mobile has been recharged with any amount nor money has been refunded in my bank account so far.

i have also complaint at [protected]@paytm.com which is provide by paytm services but no response received from their end.

kindly do take needful step in favour of me.

thanks.

Sir,
I had recharge my cell no.[protected] on 9th of July, 2011, with Rs.33. In that recharge I have to get Rs.99/- as per the scheme. But I had get talktime of Rs.49/- only. Then I called to customer care for the talktime, he assured me that the remaining talktime of Rs.50 will get after 48 hours i.e. in 4 days after recharge. Then I wait for 3-5 days more. Then I complaint to cust. care about it, they assured me that the complaint will be solve upto 12.00 at night on 18/07/2011. Then also I didn't get talktime. Thereafter I called on 20th July, customer care representative had transferred my call to his seinour, he assured me that your complaint will be forwarded to Technical Dept & will resolve in two days a telephone call will receive you in that regard. But thereafter also matter is pending. Now every day I call to customer care & they were giving me fake assurances. Now I am suffering with loss of talktime. How can I beleive on them ? Please solve my problem. .... Ajay Lambe, Akola, Maharashtra ([protected])

Dear Sir

I have taken Uninor CIM (Number : [protected]). I did not use the CIM for 3 to 4 months and recently I decided to use the CIM and got it recharged for Rs.198 and the reacharge was successfully done, but when checked the CIM, it was found that on dialing the number it was giving that Mobile is switched off.
When I inquired with the Uninor local office and also at help line, the reply was that due to not using the CIM for more than 3 months the CIM has been deactivated.
So our query
(1) why then the recharge was accepted successfully
(2) why the CIM deactivated without giving any intimation
(3) What about the money which was taken by Uninor against recharge

Mrs Archana Bajpayee Daji
Mobile : [protected]
Email : [protected]@gmail.com

Following are my transaction made on 22 july 2011 through Paytm.com web portal, which in turn uses SBI payment Gateway. I have logged into Paytm.com and try recharging my mobile no. [protected], through their online payment gateway. PayTm.com is an online service provider under the Times group. Their immediate parent is Times of money. Till date i could not able to retrieve my value of transaction, moreover, their telephone no.[protected] is found to be invalid. So it is becoming very difficult to trace them. Please help me.

Your transaction details are:

Order Number : 2842436
Registered User : [protected]
Mobile Operator : Uninor
Mobile Number : [protected]
Recharge Amount : 198.0
Payment Mode : Net Banking (State Bank of India )
Transaction Date: 22-Jul-2011 10:40:03 AM IST

Sir
I have purchased two sim during the month of Sept 2010 with the offer of company with umberalla with one sim. My mobile number is [protected],[protected] but that time not provided umberalla with gift and dealer stated that due to shortage supply o[censored]mberalla the same has been intimated and take your gift. Now after passing of 01 year, neither any information and contacted by company. I have many time approach to customer care o[censored]ninor and but they are intimated as and when received umberalla same has been provided.

You are requested to kindly provide two numbers umberalla as gift provided by company as offer for purchase of SIM at the earliest, please.

with regard
Surendra Pandit
[protected](mob number)

The service provider activated my servcie and chared to my account [protected].
Even after deactivation request they activated same service and charging

I am Tridip Sheet from Shibpur, Howrah. My prepaid mobile service provided namely Uninor has ridiculousness activated my caller tune service and charged Rs 40 without my consent. When asked the uninor representatives regarding this issue they said that they wouldn't confirm anything regarding the reimbursement of the charged amount. However they have assured me that the caller tune service will be deactivated soon after.