Uninor / Telenor Complaints & Reviews

Dear sir/madam

please disconnect my uni nor gsm mobile numbers because of i lost my mobile with sim card, so disconnect the service my mobile numbers are [protected],
thanks you

d.nataraj

Dear Sir,
please Uninor Sim Card yet not Active ( Sim Card Purchase dated[protected] Immediately matter sole. my Sim Card No.[protected] and Message Notification dear Customer , This feature is not allowed what ? due to every 1 minutes distrub the matter.

my mobile no.[protected]..
Regards
matkar d.d.

sir,
I have been using uninor mobile connection and I use special tariff voucher 198 every month this time I could not recharge from a retailer which I usually do. But on 22/10/2011 my validity was going to expire and some talk time left in my account and if I do the recharge on 22/10/2011 the talk time left will be carry forwarded to the next month. Since I could not recharge in live hours I tried the online recharge but I lost my money of Rs.198. And a Talk time worth Rs.120.my order no. which send to my mobile by sms is 7175319 I have checking my account whether my money was returned to my account. But as on today 27/10/2011 it wasn't.
Kindly take necessary action so that a new person shouldn't fall.

K. seblin
Kochi
[protected]

I have nokia 5130 -c-2 handset &used uninor sim card no.[protected] . I have recharged internet pack for one month. then ask for online internet & GPRs setting from uninor call centre.but they are not send proper setting. I have try to call them but call is not connected. I have loose my recharge money for internet pack

I have lost my mobile & UNINOR SIM. Mobile number [protected]. Pls block it & issue a new one.

OCT 24 2011
Respected Sir,

Below mail i am forwarding regarding the problem of balance deduction and customer care o[censored]ninor. I had till not get any response till today regarding the my query / problem.

Again today evening at 7:52 pm three messages came on my mobile regarding the activation of music unlimited service and my balance deducted by Rs50 from Rs55.I had never made a activation of such services.
I had made a call at 198 to register a complaint , the person at customer care told to wait for three hours.

So till now my Total of Rs 110 has been deducted from my balance for service charges of different services activation (like my chat gossip ,music unlimited ), which i had never activated on my mobile.

Also no person from the company has made contact with me or revert back my funds deducted.

Strictly i am hoping for some prompt reply regarding this above problem.

Regards

K K Bhatt
[protected]
[protected]

OCT18 2011
Concern Person/Officer
Uninor Gujarat Circle

Last One to two month back my Rs30 has been deducted from my main balance for the activation charges of the Gossip Services , which i had not activated. I had made a call to customer care and the person said me that it will be deactivated soon. Just two to three days back i had made a recharge of Rs100 and my Talk Value of Rs115 has been recharged successfully.

Again on 17/10/2011 , the Rs30 deducted for the Gossip Service renewal . I had tried to call to customer care , but it takes a long time .So I had called on 18/10/2011 morning -- I had very bad experience with the CC o[censored]ninor. As 121 is busy , i tried to call 198 ,
The first person whom i talked , said me that we cannot activate or deactivate gossip schme from here, you have to do it from your cell by sending a code *598#, When I tried 3 to 4 times , it shows me invalid.

So again I called the CC by using number 198, a lady has picked up the call and she said that *598# is wrong code for deactivation of gossip services on your cell, she told me to send sms UNSUB BDN or MDN etc and send on 52211, as due to the confusion in hearing of code i had send the code 5 times with different codes to 52211, Still all msg came that you had entered the wrong code.

So again i called third time to CC , same on 198 as 121 is busy. A man has picked up the call. I told to provide the correct code for the gossip service deactivation , before my talk is over , he is telling you have to not call here and you have to dial 121 etc, then i said whole situation, while on continuation of call , he send me the sms of confirmation regarding the gossip service deactivation.

So my Rs30 previous and Rs30 on 17/10/2011 has been deducted for the gossip service which i had not activated any time.

Now again today evening 18/10/2011 at 08.08pm a sms came that Your my chat service has been renewed and you have been charged Rs30 again, So my balance from Rs115 deducted to Rs 55 only .

WHAT IS THIS ALL? I HAVEN'T ACTIVATED MY CHAT SERVICE OR GOSSIP SERVICE STILL MY BALANCE IS DEDUCTED .
ALSO THE CUSTOMER CARE IS GIVING ME WRONG AND CONFUSED ANSWERS TO MY QUERY.

So i am Kindly Requesting you to revert back Rs30 + Rs 30 + Rs30 = Rs90 total back in my account main balance ([protected]) and close all the extra services which are activated by itself or what so it is.

Hope for your positive reply very soon.

Regards

K K Bhatt
[protected]
[protected]

Hi,

My name is Qassim Mohammed Hyder, Cell #:[protected], I've been facing issues with the network problem lately. Every 3 minutes or 5 minutes, its shows no network and "SIM REGISTRATION FAILED". No response from Customer service. When I restart the phone, it becomes normal. I've been using Uninor for quite sometime, and my other family members too and they do not have any issues. Please do the needful.

I have requested for MNP to Aircel as I want to change my operator from Uninor. I have submitted all the required documents with the filled form and handed over to Aircel on September 2011 but there has been no response till date (October 2011). I called both the customer care centers countless number of times but to no avail, I did not get any satisfactory response. The aircel people are saying that the process is not happening from Uninor side (as Aircel did not get approval from Uninor) and uninor people are putting blame on Aircel that they have not received any documents from Aircel.

i am using a uninor prepaid no. [protected] since january 2011 with a monthly pack of rs.90 GPRS pack @ a very best speed of 20KB/s-28KB/s (kilobytes). after 1st week of july 2011 gprs service got a very poor condition everywhere in bihar (speed decreased to 2KB/s-4KB/s). i called cus.care to take complain but they told as they have orderd not to take such type of complaints.i mailed nodal and appelate on 9/08/2011 again 2/09/2011 and once again 30/09/2011 but they didn't give any response of my mail.when i call nodal or appelate they simply tell me there is no such issue on service or problem with me as i dont know how to use internet.! during these four months my 550 rs. has waste. now i want to goto consumer court pls anybody tell me to how can i fight a case in consumer court against this compamy

sir
i m Fareed Uddin & Mobile Number Is [protected], My Sim Card is Expired, Already i M Using This Number 1 & Half Year and my outgoing calls are disconnect 17 of november 2011, I Was Submited My ID Proof 2 Time, 4 november & 9 november in Santosh nagar Uninor office But How Do expired this number.

SUB:
Plz Kindly Request Plz Released This Num [protected], i am Businessman This Is My Important Number Plz This Is my Request for Uninor Custumer Service Plz Plz.... & My Email Id is [protected]@yahoo.com plz conform on my mail.

My name is Yatharth Singh and my Uninor no is [protected]. My complain is that my relatives cant call or message me from outside the city in the same state from their Docomo number.. Where as other users can call and message on this number normally. Please look into the matter and resolve the issue as soon as possible.

I Mr SHAH Own Retail Chain Outlets In the Heart of the city AMEERPET ,SR NAGAR And NEAR by AREAS OF HYDERABAD. We have Not Received sac since one year,For Which I Had Repeatable inform to UNINOR TSM Malikarjun , ASM Presad , ZSM Mr Srinivas, Distributors Mr RATISH, And FOS Satish.., For the said compliant that We have not Received the POS sac as according to the said condition. our continuous Request if of no use, So we Request the Concern Officers to take Necessary Action over this Matter and Continue the business If they wish
Any How many Outlets already lost the Hope over Company to Continue Business
As we are the No 1 Retailer Outlet in the industry where we had Own a Top Name in Entire INDIA for the highest Income Generating source in the Telecom, Not Just That we have Also known for TOP M.N.P Promoting Outlet in The Entire South India In Addition Highly Respected Base for the Customer to belief in us ........,

NOTE ......Web link. copy of this complaint has been forwarded to All Above said Concern staff Through SMS

Complaint by SHAH STORES
Sanjeev Reddy Nagar
HYDERABAD.
Contact No[protected]

Money is being deducted on account of Model Club Service though I have not activated the same. Inspite of complaint to customer care, the same has not yet been deactivated. My prepaid number if [protected]. Kindly deactivate the above services immediately and stop deduction further.

Paul

I activated STD33 scheme on uninor 2-3 days back for which i was charged 33 rs and even after 48 hours i am being charged for STD calls from main balance only. I cant even find any option to talk with customer care executive. Where should i complain for these problems.

I Manjit Singh purchased one Uninor sim no. [protected] just 15 days ago and activated my tune at the charge of Rs. 40 per month. on Monday dt. 10/10/2011 a message flashed on my screen informing me of deactivation of my tune. after about 15 minutes later another message flashed restoring caller tune charging me 40 Rs. again. at 9 pm again deactivation and restoring the service charging 20 Rs. for 15 days. i dialed 198 to register my complaint but person attending me at C/C flatly refused to registering my complaint saying amount could not be reversed and 198 service was not connecting from my phone answering RIV voice thanking for contacting UNINOR CUSTOMER CARE.
It is my humble request to concerned company to look after such complaints so that nobody will suffer monetary lose.

MANJIT SINGH

Balance of Rs. 22/- was deducted from my UNINOR prepaid balance on 10/10/2011 for unknown reasons. when the customer care was contacted, the had no reasons or details about the deduction. Later on, the customer care number was blocked from my mobile so the I could not call them. They didn't gave me refund of the amount, nor allowed to talk me to their higher officials.
Such companies should be penalized severely.

Hi Uninor Team,

My Wife had a call from the Uninor number -[protected]. on 10/10/2011 around 3.30 PM and spoken as a known person and using abused words.
unfortunately he knows my wife number and name he abused us frequently. after some times he called back in the Vodafone number -[protected]. for that we are unable to identify the person, as a consumer we need to know this culprit details to register the complaint.

while we are trying to reach them the number has switched off. so purposefully he had done this misbehavior things . hence kindly provide the details to us for avoid these kind of modern eve teasing.

Now a days in tamilnadu buy one sim get 2 free sim such a way the mobile number has been cheap. if you bard this uninor number he will use another sim to do the same. this leads these kind of morden eve teasing so instead of disconnect the number kindly provide the details.

please ban uninor proofless messages to customers. company's marketing messages to give fradulent informatoin to me and it says that it is company,s one of the marketing technique to grab the customers to their plan. but it does't have any helpline number to contact it's executive. it's vast strategy to fraud it's customers to wrong information to unnecessary and proofless mmessages to customers.

Respected Sir,
This is to notify you that the Uninor company intentionally activates different types of schemes and plans in our pre-paid connections due to which our balance gets deducted.Most of the customers remain disturbed due to this and this is a regular complaint.
I hope you will take serious action against this.
Thanking you in anticipation.I hope you will kindly do the needful.
Yours Sincerely,
Jahanara Kadri

Sir

We are faceing very poor signal o[censored]NINOR MOBILE NETWORK since last 15 day in my city .Please take necessary action for improve your signal.Other many customer will change other service provider.