Uninor / Telenor Complaints & Reviews

The uninor activates some subscription pack every week. I launched complaint almost three times now and the attender assured me all the three times that there won't be a second time. But today I get a message.
The message says this,
"Dear subscriber,you have been successfully activated with Hot Babes subscription pack."

Last two times it was music club and fashion models. I don't know what to do. They automatically sense when I do my recharge and cut my balance immediately . If I dont have enough money for the package, it will be tailor made so that they can they can drain maximum amount I have. For example fashion models pack, the subscription charge Rs 100 per month but I had onlyRs 60 in my bance. So deducted by Rs 50 for 15 days.

Sir, I am an UNINOR sim card user. The company gives 15-16 unwanted calls and messages in a day. I also want to stop the unwaned stupid calls and messages from the company. Please help me.
Thanking you.
Dr. Rumpa Das
my UNINOR number is [protected]

Dear Sir,
Am getting frequent call from this uninor number: [protected].
That guy is disturbing me a lot.. He used to speak vulgar language.
Since am a working women,
Kindly take the necessary action against this [protected] number..
Please help me to solve this conflict.

Sir, I am an UNINOR sim card user. Few days back the company has automatically deducted Rs 60.00 from my account. It was messaged that the charge was for unlimited music (which I have not ordered). I want my money back and I want to stop the unwanted service. I also want to stop the unwaned stupid calls and messages from the company. Please help me.
thanking you.
Dr. Gorakh Nath
my UNINOR number is [protected]

i want my sim to be blocked i have lost me cell phone [protected]

respected sir,
yesterday i recharged my uninor no with rs 50 and i got balance of rs 55 but after some time they deduct my 7 rs without my permission and when i am asking them to replace my balance they are giving only one answer that call us later and after that they are not responding so sir please sir help me to get my balance refund as soon as possible ,this is not first time earlier also they have deduct my balance without my permission sir please help me my mobile no is below

my no is :[protected]

Dear Sir,

My name is Rakesh Tiwari and my mobile no is [protected].
I received one message on my mobile:-
We have received your request and my tunes service will be activated within a maximum period of 5 hrs.
Time:-03:32PM, Date:-01.09.2011.
But, no any process by me for hello tune.
after some time i received one more message:-
Dear Subscriber you have successfully activated my tune service at Rs. 20.0. Your my tune Subscription in valid for next 15 days.
Time:-03:32PM, Date:-01.09.2011.
after some time i received one more message:-
Hello My tune service has been deactivated on your Uninor Mobile phone [protected]. To activate again send ACT MT to 52211. Thank you.
Time:-03:32PM, Date:-01.09.2011.

Then I saw SMS and I checked balance of my mobile.My previous balance was 24.87. But, Rs. 20.0 cut and my balance was 4.87.

These regarding I have many times called to Customer Care. But, Customer Care executive spoke to me that your balance is not refund.

All activity done by service provider.

Sir, Please help me.

With regards,

Rakesh Tiwari

Permanent Address:-
Village & Po-Sheopur
District-Rohtas
Bihar-802204

Present Address:-
Rakesh Tiwari
IVRCL Ltd.
2nd floor, 8-B
S.K.Puri, Sahadeo Mahto Marg,
Boring Road, Patna-800001

Cm Name: Rajesham Vadlagatta
Mobile No : [protected]

This is the second time that Music Unlimited Service activated without our consent. Earlier the caller tune was also activated without our consent but later on caller tune has been deactivated and the refund has been given to us.

I have called up Unionor customer care but we have not received any proper response from them.

Iam following up with Nodal officer & appellate-authority but till date we have not received any revert from them.


Pls instruct Uninor to Deactivate Music Unlimited Service and refund Rs.15.00 which was deducted from our account.

Also instruct Uninor to provide the procedure to activate the DND service.

today ,2 Sept 2011, Friday at 12:10 pm, i receieved a call from [protected] It came to my knowledge that call is from pakistan. Although i missed the call, but i am concerned about how did the calling person got my number. I would appreciate it if you would look into this matter.
Please Let Me know about this matter on [protected]
Himanshu B Dalai

Dear Respected Sir,

My Name is Tony K Thomas. I was an employee of M/s Uninor during the period of 2009 Jun to 2010 May. And submitted my PF withdrawal application at Delhi PF office through UNINOR Delhi office on 13th May 2011. Now we have crossed more than 100 days (3 Months) and not able to collect any report regarding the status of the application. So kindly help me to get the money at the earliest. My PF No a per the salary slip is : DL/937357/137 and PAN No is : AHIPT1682J and account No. is[protected], HDFC Bank Eranakulam Branch. I will be thankful to you if you may kindly do the needful at the earlier.


Thanking you,


Tony K Thomas

Mob: [protected]

I want to complaint about uninor customer care and complaint helpdesk.
The funny part is that the complaint help desk say's that they can not take a complaint.
i was not able to use gprs. for last 7 days. for first 5 days they told please wait for 24 hour.
They also have a gprs help desk which never pick your call. i was waited for 2 hour still no one pick the call. When even you call the customer care they transfer the call of gprs and never they pick the call.
Finally i called the nodal officer, i was shocked that the nodal offer also did not pick the call. i still do not know that when my gprs will start. the 198, complaint help takes nearly 15 to 30 try to connect the number then they say they can not take gprs complaint. do not know who will help. Uninor does not want to help the customer.
the customer care do not have manner to talk to customer. they also give wrong complint number. atc.

Very BAD SERVICE, I WILL SUGGUEST ALL NOT TO TAKE UNINOR, THERE CALL RATE IS LOW BUT THE CUSTOMER SUPPORT IS VERY BAD.

Sir, I am Shareef. i have taken new uninor connection. It worked fine about 45 days, later they disconnected my no. When I made a call to Customer care they are asking me to contact Uninor store and when I contact at the store they said it will be activated within hours but not. I have submitted all the necessary documents and photos for 2 times. I am facing this problem from past 6 days but till now no resolution even they are not responding properly. One of the representative said "sir you change to other network” which is ridiculous. My number is[protected]

hi,
this recurring again and again again
today again Rs. 30/- deducted on some other message.
RU forcing me to disconnect with u and go for TRAI.
decision is on ur hand.
decide it at an earliest.
this is the fifth time happening in last 10 days.
is there any end for it?
whether is there any end for it or not.
whether u will deduct it continuously till i use ur services.
if so i will discontinue with u.


Hemanth

, I am using my uninor number from past 1.5 year.
I used to use this as my active number for O/G calls and EDGE(GPRS), i have used Rs.90 pack every month from last year. and I had no complaints from your service. I was totally satisfied with your service.
but am facing some bad service and support problem from you from past 3 month.
Last time when I had used Rs. 90 pack , i was getting very much problem in connection of GPRS and at the end of month I had used 300MB / 6GB. (and for past 7,8 months I have used minimum 4GB/6GB every month)
and when I had communicated from your customer care they gave me a OBD call to just inform me that I had used GPRS so I will not get any refund, it doesn’t matter its 3 MB or 3 GB and I have to suffer problems because huge customers are using GPRS o[censored]ninor these days , I didn’t liked the way of talking of your executive. She was not ready to listed anything from me and just dropped the call after she had spoken.
after that I had recharged Rs. 14 , 3 days GPRS pack. on 21/09/2011.
but instead of 3 days , i have got 2 days of surfing ,at 22nd night 11Pm i had 150MB left but while surfing at midnight my whole main balance(Approx Rs.45) has deducted.
whenever i recharge any "Special Recharge " I get message 1 day before that my pack is going to expire tomorrow.
but this time not notification came from your end.
I had tried to contact at "[protected]" but whenever I call. I get this number busy.
So. not am bounded by " uninor " to move on to any other service provider.

Respected sir,
I am a user o[censored]ninor mobile service([protected]) has been getting harassed by the uninor services after they sent an sms 'UV-BIG OFFER' on 21.08.11 at 11 am around.As the offer said on recharging with Rs10 I will be credited with Rs15 along with that 5 local minutes free for each of next 7 days including the day of recharge.Being highly frustrated I ultimately come to you for help as till now I have received neither of the two extra balances.In the mean time there has been unnecessary balance deduction of 2 rupees and not even their helpline number 121 is allowing me options to access their customer care.As an Indian citizen and although a customer of the uninor services I kindly request you to look into the problem and take stringent action.I will be highly grateful if I am credited with the extra balances as soon as possible.

My prepaid sim card of idea cellular have lost today morning. My mobile no. is [protected]. The sim car consumer Narayan Taluckdar I have bought it from a uninor retailer shop , chanchal dist-(malda). I want to deactivate the sim. So, I request you to deactivate the sim as fast as you can so that it may not cause any problem. submit my passport size photo.

Thank You

Dear Sir/Madam,

Uninor is providing SIM cards without document(Odisa). This makes the card holder to activate a free Plean for Uninor to Uninor and makes PRANK calls to disturb.I called up to Uninor customer service no.Orissa – [protected] dt- 09 Aug 2011 at 03:13 Pm,where executive replied that she can't do anything.

I get this Prank call from [protected] and i bet this no. has no proper document. Telecom department should take strick action to prevent supply of sim card without documentation.

Can i get a solution,else anybody in forum can suggest me a solution except changing SIM.

Regards,
Ranjan
[protected]

Today 9th August 2011 at 09:14 Hrs I got a call from Pakistan .... But I dont know anyone from pakistan . my concern is how do the person calling me got my number . I gave a missed call on that number . the number was [protected].....

I would request the UNINOR team to look into this matter ....

My number is [protected]

Regards Manas

uninor gprs serives has problem, no link for mobile, internet service not active. bogus link 10.58.10.58, 8080 gprs authentication error

I had subscribed to Uninor 30 days GPRS pack for 6GB data plan @ Rs. 90/- Activation was very quick. But then problems began to show up. Most of the time I get error message "Packet data service not available". Sometimes when I manage to connect, Uninor takes me back to the age of VSNL dialup internet days where speeds used to remain below 1 kilobyte per second. Now I see similar speed with Uninor GPRS!

With this kind of speed, forget about using 6GB, I may not even succeed using 6MB in 30 days!

I tried connecting to GPRS from different locations inside Kolkata city, situation is same everywhere around. I contacted customer care, I asked if my pack is properly active, since I don't get connection most of the time. I am truly sorry about the executives sitting in the helpdesk, but I must mention that they do not know much beyond sending and resending me GPRS settings over and over again.

Seeing this situation I didn't have the enthusiasm of asking about such terrible browsing speed :) Now, helpless, I am simply waiting for my pack validity to end. I am not sure, is it due to this poor situation Uninor is offering 6GB per month usage where Vodafone/Airtel is offering only 2GB at similar rates?