Uninor / Telenor Complaints & Reviews

hello sir

uninor me mujhe bahot dikat ho rahi he
mene service active nahi karvay hoti he fir
bhi who active kardete he aur paise kat lete
hai aur call karne par bolte he ke aapne active karvai he

mera uninor no: [protected]

aur mera alternative no :[protected]

i have not been receiving incoming calls for the past 15 days my outgoing calls are working the customer care service are not providing me accurate information i have spoken to 8 customer care executives and all are giving me different information i have also visited the uninor gallery 10 days back they told me that they will start the service within 24 hrs but haven't done yet pls look into the matter at the earliest

Sir. i m Surajit, i stay at ahmadpur in birbhum.uninor net speed very slow,why sir i do not understand.This problem face 4-5month's.Plz this problem r u watch & solve it.thanku sir.My email id [protected]@gmail.com & Mobile no-[protected]

I am getting anonymous call from this no. [protected],,,,Can anyone gives a clue about this no belongs to whom. how to register our complaint for same

hello UNINOR

i have complaint about uninor unknowen number [protected]
this person calling from many days to my uninor number [protected]
stupid person [censored] caller[protected] is a [censored] caller stop this number [protected], and give me detail of this stupid person[protected]

I have UNINOR mobile card ([protected]). Earlier ,they have started My Music service without my request and charged me with Rs 40. I tried many times to close that service , at last they stopped it but didnt returned my money back.

Last month they had again started service "My Music" without my consent and charged me with Rs 40.
renew notification arrived just before 6 Hours with message If you want to Deactivate this service Message DCT MM to 52211, as i replied with same ,system respond that Invalid Key word.

I talked Three times with Customer Care Executives Prakash (on 25/04/2011), Soheb and Bhumika (26/04/2011), all three given different answers said use Key Words. DCT MY , DCT MY MUSIC and DCT My Music rescectively but no success, every time i received msg like: "Dear Customer We cannot process your request since you have entered the wrong keyword...."

I also requested them to deactivate my service from their side, but all said that we can not do it from our system.

Today (26/04/11) again Rs 10 deducted from my account with msg: Your Subscription to MY MUSIC service has been successfully renewed and you have been charged Rs. 10.0 for next 10 days.

If i keep low balance Company sends msgs for: please recharge you have low balance, If i recharge and keep balance they activates services without any requests...


Kindly suggest me the solution for same.

Thanks in advance.

Regards,
Rajendra

A one month ago their is a CRICKET MANIA Pack is automatically activated on my uninor number ([protected]) and 30 rs deduct from my main account balence. while that time i was requested to customer care ex. (Mr. Sharma) to deactivate this service. then CCE was told me that this service will be deactivate automatically before renewing. and i was again communicate regarding this problem to Sr. Exucative they provide a diffrrent way to deactivate in each time like:
*777*888*1*2#
UNSUB CKT
UNSUB CRI
UNSUB CRICKET

all are fake. i dont know that why uninor is select a poor mentality exucative who dont know how and why.i was trying several time to deactivate my CRICKETMANIA Pack but i was not able to deactivate this service. finally i was registerd my complaint to UNINOR through Sr. Representative (Mr. gajendra) after very tired and my complaint no. is SR 1-[protected] on 15-april-2011. UNINOR was suspended this service. till that time my main account balence is going reduce day to day due to CRICKETMANIA pack which was already suspended.
again i was talk to Mr. Sharma and other and ask about my complained status then all was tell a wrong estimated time for resolving this problem and all are advised to me to refund my account balance which was reduced after my complaint was proceed.

Now their are Big Question to UNINOR Service.
1. Is there any possibility to deduct main account balance while service in suspended period?
2. why customer care representative dont know about activation/deactivation process of any service?
3. Till now i dont have any satisfactory response through uninor why? while any complained might be resolved in next 8 working hour?
4. representative was suggest me to nill my account balence till problem resolve so how much time i should not recharged my uninor no?


i am so afraid about recharging my uninor no. because whenever i recharged my phone. i get nill my all account balance from last 15 day.
Please help me either i will go to consumer court and media. i am so tired due to this problem.


uninor no. - [protected] (UP West)
Uninor User identity - Saroj Devi (my mother)
complaint no. - SR 1-[protected]
Complaint date - 15-april-2011

from:-
Braj Gaurav Sharma
[protected]
bgs.[protected]@gmail.com
Baldev
Mathura (UP) - 281301

I am getting anonymous call & sms from this no. Can anyone gives a clue about this no belongs to whom. how to register our complaint for same

iam having a UNINOR pre paid mobile connection no [protected] since Aug 2010

however, since jan last week onwards the uninor has been automatically deducting Rs 15 per week from my pre paid balance against unlimited music which I had never subscibed at any point of time and I had made several telephonic complaints at customer care no.

They are behaving like cheats by everytime promising me that next time it will not be cut and as I recharge they cut that amount again. Thus I have stopped recharge / top up with the fear that they will again cut unanted charges.

I request for refund of my complete money and stop cutting of charges against unlimited music from my mobile prepaid connection

I have taken sim on[protected] with no [protected] (prepaid Sim) in Hyderabad at Hyderguda Near Attapur but till now it has been not actived i spoke to several customer care executes but the are not in position active my sim. my complaint no is[protected] venkat ( Customer Care ) . But Iam very upset with the UNINOR service it is very bad on the company. I will never suggest to my friends or relatives or netzines to dont go for uninor Connection They are ask 48 hours for activation. Though i provided the all the documents.

Respected Sir,

My name is Jay Bhavsar.I was making payment of online mobile recharge of Rs.100.When i make payment my account is debited from Rs.100 but still my mobile is not recharged.It is my request to you to solve the problem.I have card o[censored]ninor.

I have taken a new Uninor connection no. [protected] on[protected] after filling in the CAF with necessary ID and Address Proof and also with a recharge of Rs. 115. The number has been deactivated on[protected] without any intimation from UNINOR. On contacting the Customer Care at 121, they instructed me to submit the documents at their Customer Service Outlet.

I went to the Customer Service Outlet on[protected] and appraised the executive about the problem. He checked the number status and replied that the CAF Status is still pending and due to this reason, the number has been deactivated. I requested him to accept the new CAF Form and supporting documents, but he refused, saying that he cannot do anything till the CAF Form Status shows "Accepted" or "Rejected" in the system.

I am totally embarrased and feels great regret in taking this connection. Any reasonable person can't digest this experience.

as above the company has withdrawn my tariif plan within a validity period , and the main thing is in executives computer also not showing any detail. about my tariff plan..that 's why my costing is increasing from last 20 days . i called at customer care office but they were also fail to solve my problem because in their machine no detail found about my plan. my cell no. is [protected]. i have id also for this tariff plan in case if required.

Respected all,
After getting mail from uninor that i can get my number and balance back if i provied all the documents to the uninor,but after submiting the documents at narayanguda uninor store the person says you cannot get the same number and balance you have to take new connection new number and new sim..im ready to provide all the details but uninor is not helping me..this is the waste services i ever faced firstly uninor people mail me that you can get your number and balance and after submiting the documents at store it self they say me to take new number ..this is the service o[censored]ninor......i reallly very unhappy with uninor service....if they are giving same number then i can take uninor other wise im not...thank you consumer complaint people for helping me....im very happy that consumer caplaint people are ver good in there services...

unwanted callls are coming from this no. [protected] plz warn him to block his sim and mobile if he still call unknown no. for fun plzzzzzz its so serious i hav suffered many thing from my family because of him plzzzz do this today other wise i m leaving ur services cauz this is hppeng 3rd time wid me and now i m bearlesss................thanx do this fast

Sir,
I ( M.V.H. PRASAD ) have given my port in application on 23rd march, 2011and I have submitted my all necessary documents in UNINOR outlet only, but till to date they were not converted the network from BSNL( [protected] ) to Uninor. According to TRAI, They should change the network within 7 working days. Even though they did not converted. On the same complaint I phoned several times to the Costumer Care Executives, to their Team Leaders even to their Higher authority , but there is no proper response from all the people. For this What should I do. Please clear my complaint as early as possible.
My mobile number is [protected]
My Email address is : [protected]@yahoo.com

sir,my father in law has reqsted for porting([protected]) from airtel to uninor & it has been done 15days back but now uninor mobile is not providing the services properly,they r restricting outgoing calls everyday and everyday v hav to go to uninor ofc ,it has happened 5 times now ,after submitting id proof, photo thrice @ their gulbarga ofc,my father in law is aged 65yrs and cant go to them everyday,they r not even giving any reason to this either at gulbarga ofc or uninor call center, plz help in this rgd

I have recharged my Uninor account for Rs 90 (GPRS Pack) through Kotak Bank Online, the amount has been deducted instantly however Uninor account was not credited with the same. I mailed them regarding the same and in reply they asked me to contact my bank. When I contacted Kotak Bank they advised me to contact Uninor. I am in a dilemma as to whom to believe. How far this online transaction is reliable? Who could resolve my issue? Please help

Uninor No. [protected]
Kotak Trx Ref No. [protected]

My contact No: [protected]

Unior had debited Rs. 40/- from my prepaid card balance by activating My music unlimited send me SMS on 25.03.2011, 01.11AM, I dont' know. Then I am lauched a complaint with help line no. 121 on 26.03 2011 and uninor send sms my complaint no. [protected] dt. 26.03.2-11. Frequently I call to 121 & 198 help line they reply me your compliant is resolved by 02.04.2011. On 02.04.2011 I received again SMS My Complaint no. SR [protected]has been resolved. Pl. call 121 for further help.then I call 121 they informed your balance update after 24 hours.
But, more than 72 hours passed they neighetr update my balance nor give reply properly.
Pl help me
Vijay B Maniyana
Uninor No. [protected]
Ahmedabad,Gujarat

i have applied for porting my number to Uninor from Bsnl on March 17th 2011.
still my number is not ported to Uninor. when i called uninor customer care they said you should contact Bsnl customer care first.
But Bsnl customer care told me that you have to contact nearest Bsnl office , when I went there they did not give me proper answer and said that you have to contact Uninor offices.
Evan i can’t contact Uninor customer care as they did not allow me.
when my number will be ported ? where i have to report

BSNL UPC CODE BE425115
UNINOR MNP KIT NO [protected]

SUBHASH SINGH NEGI
C/O L.S.NEGI
4/822 VIKAS NAGAR LUCKNOW 226022
E mail [protected]@gmail.com
Contact no [protected]

Respected sir/ madam,

I Mrs.Sowmya Raviprakash, getting missed calls and some heasty messages from uninor number [protected] so please find out that and let me know the persons contact details