Union Bank of India Complaints & Reviews

Hello,

Myself prashant baban bhilare saving account holder [protected] cotton green branch
I was make transaction of rs 1500 on 30/06/2017 which was fail and 1500 debit from account but still which not credit to my account even my wallet too details below

Cyber receipt date:31/07/2017 10:36:10 pm

_

Transaction details
_

Account number : [protected]
Transaction id : s78027241
Transaction srl no : 1
Transaction date : 30/06/2017
Transaction amount : (Inr) 1, 500.00
Original amount : not available
Original currency : not available
Conversion rate : not available
Transaction type : dr
Cheque number :
Transaction description : pos:payu-www.oxigen/GURHR/[protected]
Transaction balance : (Inr) 10, 613.76
Transaction memo : -

—

Please revert my amount asap

Thanks

प्रति,
मा.श्री महाप्रबंधक,
यूनियन बैंक ऑफ़ इंडिया / बैंक ऑफ़ इंडिया
मुंबई, महाराष्ट्र .

विषय :-धोखाधडी से ATM से पैसे निकालने के सन्दर्भ में...

माननीय
महोदय, मै श्रीमती किरण परमात्मा पाण्डेय, आप को उपर लिखे गए विषयानुसार इस पत्र के माध्यम से मेरे साथ घटित घटना के बारे में अवगत कराते हुए, आप से विनती करती हु की आप जल्द से जल्द उचित कार्यवाही करते हुए मुझे मेरे पैसे लौटाने का कस्ट करे...
मेरे पति श्री परमात्मा उमाशंकर पाण्डेय ये पश्चिम रेल्वे कामगार के जैक्सन को .ऑफ.क्रेडिट सोसायटी ग्रांट रोड (पश्चिम) में कार्यरत है
जिनका बैंक खाता ग्रांट रोड की बैंक ऑफ़ इंडिया में है खाता क्र. [protected] जिसमे मेरे पति की पगार की राशी जमा होती है
जिसका उपयोग मै ही लगभग करती हु, VISA ATM कार्ड न. [protected] दिनांक 05/07/2017 तक मेरे बैंक खाते में 1, 18, 994.50 /- रूपये बैलेंस थे
दिनांक 12/07/2017 को शाम 5.30 बजे के दरम्यान मुझे बच्चे के क्लास्सेस में जमा करने के लिए कुछ पैसे की जरुरत लगी तो मै हमारे यहाँ बोरीवली पूर्व में काटर रोड न. 7
के यूनियन बैंक के ATM मशीन में गयी . वहा पर मशीन में 2 से 3 बार ATM कार्ड मशीन में डालने के बाद भी पैसे नहीं निकल रहे थे तभी लाइन में खड़े एक अनजान व्यक्ति
ने आवाज दी, मैडम आप कितना टाइम लगा रहे है आप को कितने पैसे निकालने है आप के बैंक खाते में कितने पैसे बैलेंस है ये बोलते हुए वो अनजान व्यक्ति ATM के अंदर आया
और बोला लाईये मै चेक करता हु फिर कार्ड लेकर मशीन में डाला और मुझे पिन न. डालने को बोला जिसके बाद उसने मेरा बैलेंस चेक किया जिसमे उस समय 1, 18, 994.50 /- रूपये बैलेंस थे फिर उसने बोला एक बार में 25000 /- रूपये नहीं निकाल सकते है फिर उसने ATM मशीन में दो बार कार्ड डालकर पिन न. डालने को बोला और मुझे 10, 000 और 10, 000 टोटल 20, 000 /- रूपये ATM से निकाल कर दिए .

20, 000 /- रूपये और पावती लेकर मै घर आ गयी, उस समय मेरे बैंक ऑफ़ इंडिया के खाते में 98, 994.50 रूपये बैलेंस थे .
इसके बाद मै आठ दिनों के बाद पति के दवा (मेडिसीन) के लिए काटर रोड न.9 पर बैंक ऑफ़ इंडिया के बैंक के बाजु के मेडिकल की शॉप में दवा (मेडिसीन) ली
वहा पर जब मैने शॉपकीपर को पेमेंट के लिए अपना ATM कार्ड दिया तो दो बार मशीन में डालने के बाद उसने कार्ड बंद बताया, फिर मैंने पास के ही बैंक ऑफ़ इंडिया
के ATM में 2 से 3 बार डाला तो वहा पर बताया ‘’कार्ड डिसेबल प्लीज कॉन्टेक बैंक फॉर फ्रेस पिन’’ ऐसा पावती बाहर आया .उसके बाद मैंने सारी जानकारी
अपने पति श्री परमात्मा उमाशंकर पाण्डेय जी को दी . फिर मेरे पति श्री परमात्मा उमाशंकर पाण्डेय जी ने दिनांक 25/07/2017 ग्रांट रोड की बैंक ऑफ़ इंडिया की ब्रांच में गए वहा पर बैंक वाले ने चेक करने के बाद उनको बताया की ये कार्ड खराब हो गया है आप ये फ्रॉम भर कर दे आप को नया कार्ड दिया जायेगा . फिर उस बैंक कर्मचारी द्वारा नया कार्ड [protected] ये दिया गया, उस कार्ड को लेकर मै दिनांक 28 /07 / 2017 को लेकर अपने बोरीवली (पूर्व) नजदीकी बैंक ऑफ़ इंडिया के शाखा में गयी वहा पर जब मैंने देखा की मेरे खाते में सिर्फ और सिर्फ केवल 5077.00 रूपये है मुझे बहुत ही धक्का लगा, और मैने तुरंत फ़ोन कर सारी जानकारी मेरे पति श्री परमात्मा उमाशंकर पाण्डेय जी को दी फिर हमने हमारे शाखा ग्रांट रोड की बैंक ऑफ़ इंडिया में गए वहा से हमने हमारे खाते की [protected]
बैंक स्टेटमेंट ली और देखा की हमारे बैंक ऑफ़ इंडिया के खाते [protected] से निचे दिए गए अनुसार हमारी सारी जमापूंजी को धोकेधड़ी के माध्यम से निकाल लिया गया है

अ.क्र. दिनांक निकाली गई रकम प्रकार
1 14/07/2017 10, 020-00 CWDR//17295/OMUM0350
2 14/07/2017 10, 020-00 CWDR//211115/OMUM0350
3 14/07/2017 4, 020-00 CWDR//227492/OMUM0350
4 14/07/2017 1, 020-00 CWDR//239200/OMUM0350
5 14/07/2017 10, 020-00 CWDR//799731/SACWD798
6 14/07/2017 10, 020-00 CWDR//812133/SACWD798
7 14/07/2017 5, 020-00 CWDR//823189/SACWD798
8 15/07/2017 10, 020-00 CWDR//383802/ZCBBOR1
9 15/07/2017 10, 020-00 CWDR//394597/ZCBBOR1
10 15/07/2017 5, 020-00 CWDR//404518/ZCBBOR1
11 17/07/2017 10, 020-00 CWDR//797363/MUMOW783
12 17/07/2017 10, 020-00 CWDR//808868/MUMOW783
13 17/07/2017 2, 020-00 CWDR//838544/07074004
14 17/07/2017 1, 520-00 CWDR//838544/07074004
15 17/07/2017 120-00 CWDR//270368/SC004863
16 20/07/2017 10, 020-00 CWDR//328548/CMN8017
17 20/07/2017 2000-00 CWDR//328550/CMN8017
18 20/07/2017 200-00 CWDR//328552/CMN8017
टोटल रकम 1, 11, 120-00 रूपये

किसी अज्ञात व्यक्ति ने धोखाधड़ी से मेरे पति श्री परमात्मा पाण्डेय जी के बैंक (बैंक ऑफ़ इंडिया) के खाते [protected] से कुल 1, 11, 120 -00 रूपये निकाले है
जिसके लिए हम ने दिनांक 28/07/2017 को अपने नजदीकी कस्तूरबा पोलिस स्टेशन (बोरीवली पूर्व) FIR भी की है लेकिन हमें अभी तक हमें हमारे पैसे के बारे में कही से भी
कोई जानकारी नहीं मिल पा रही है मै एक गृहणी हु अपनी दो बचीयों के साथ अपनी सास के पास रहती हु जिसकी सारी जिमेदारीपुरे घर की हमारी है जो की घरखर्च, दवाये, बच्चो की फीस, कपडे अन्य विभिन्य प्रकार की जिमेदारियो से लड़कर जो कुछ भी था वो एक धोखाधड़ी से मेरा सब कुछ लिया गया ...
अत: आप से पुनः विनती है की जल्द से जल्द उचित कारवाही करते हुए मुझे मेरे पैसे दिलाने का कष्ट करे...
भारतीय सविधान के अनुसार बैंक से किसी भी प्रकार की धोखाधड़ी के मामले में बैंक भी जिमेदार होती है इस फल स्वरुप आप जल्द से जल्द उचित कारवाही करते हुए मुझे मेरे पैसे दिलाने का कष्ट करे...मुझे क़ानूनी कारवाही के लिए नाजाना पड़े ये आप से विनती है

पोलिस FIR कॉपी, स्टेटमेंट कॉपी, ATM रसीद कॉपी इसके साथ सलंग्न है ..

किरण पाण्डेय
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९३२२७८३३३७
९३२२२८३३३७
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I think union bank should close its operations. The worst bank of all times. A tradional bank in this advanced world. Debit cards dont work at all. Need to wait for a minimum of half an hour just to talk to the customer care executive. No customer satisfaction. The biggest mistake of my lifetime is to open an account qith union bank of india. Bas looto logo ko aur service dene ka naam mat lo.

I visited the Kandivali east branch for Union loan point on 28th July 20017 and had to face a severe behavior issue with customer service representative over there.
My Father visited the branch at 1:15 pm and asked them to check my loan account ([protected]) for which i was supposed to do a pre-closure for buying a new house.
The customer service representative named "Yogesh" asked my father to wait for some time as he could not see the amount of pending principal being transfered in my UBI account from which EMI is getting debitted.
The representative went for a lunch break. I arrived at the branch at 2:10pm and as per my fathers discussion confirmed with the UBI home branch that the necessary amount is already transferred in my account.
The representative came back around 2:55pm and me and my father went to his desk as our processing was left in between.
While the representative was away for lunch, 5-6 new customers arrived at the branch and even they approached him.
Instead of conducting a first come first serve approach he started attending his known customers.
I questioned his approach and that my father has been waiting for more than 1:30 hours, to which he replied that he knows his work and this is how it is done.
I told him that my processing was left in between and all required amount is already transferred in the UBI account. He was only required to process the pre-closure request.
He further insisted with a raising voice that the bankers dont require teaching from the customers on how BAU is to be managed.
I was upset and asked for an escalation contact to which he responded " you can approach any one but your work will be done as i want".
I have been UBI customer since 9 years and have never come accross such arrogant customer service, especially because my father who ages 56 was made to wait for 1:30 hours.
I did raise a grievance request on the UBI site under :[protected], but there has been no response till date.

Really appreciate if this matter is taken seriously by appropriate authorities as we expect at least basic customer service norms to be followed while attending customers.

Tausif Shaikh
[protected]

Sir,
I was using irctc website on 09/07/2017 and doing reservation in sleeper class for one ticket o[censored]pper berth from anand vihar terminal to bareilly in train suhaildev superfast (22420) for journey date 20/07/2017 but the transaction i was doing through paytm using union bank rupay debit card failed due to system fault at the irctc website and no tickets got booked while the amount of money amounting to rs. 205/- was however debited to my union account - [protected]. I got failed transaction id - [protected] and further details i am sending you in a screenshot.
I had been waiting for almost 20 days to get refund but now itz beyond waiting and i still had not get any refund in my account.

So please look into the matter with irctc and union bank and do the refund to my respective account as soon as you can.

Thanks,
Rochak agarwal

Sir, i have made online transfer to pay eb-bill of amount (2984) from unionbank of india. Initially transaction failed with amount debited from my account so again i made a transaction. Generally failed transaction amount will be refunded within 3 to 4 days. But amount has not been refunded.. So i called the unionbank customercare and they filed the complaint and told it will be answered in 15 days. Nothing was answered. So called again and they informed me in has credited with tneb so go and enquire over there. So i went there and enquired where they clearly informed me that only one transaction was done..
I again called the bank customer care but kept arguing the same thing it has gone to tneb. I am completely upset with the bank for the steps they took also 2984 rupees is not that small amount. Right now i dont know what to do with this regard. Please help me out.
Acc details :[protected]
Failed transaction id: s48937724 date:15/06/2017

Dear sir/madam

Sir my name is srinivas, yesterday morning i. E, 29/07/2017 i sent money to indian bank a/c by using u-mobile app
While sending money i have given wrong a/c no. Instead of 10 digits i have given 9 digits only, but my a/c is debited but till now it's was not credited so please credit amount back to my a/c
My a/c no.[protected] belongs dr as rao nagar.
Beneficiary a/c no.[protected]
Transaction id: s38940716
Amount 70, 000/-
So please credit my amount back.

Thanking you
M srinivas (Asst. Manager)
Union bank of india
Dr as rao nagar branch
Hyderabad

Sir we have a accnt [protected] in joint accnt of my father and my mother sufia sultana since 25 years in amethi branch district lucknow.
My father died on 14 july 2015 so we shifted to lucknow and requested bank to shift our account to aminabad branch lucknow
But instead of transfering as a joint account they transfer only my father s name
Due to which my mother is facing a lot of problem. She is not able to take any money.. Pension
We are facing a lot of problem

Deepak kumar singh. A/c no-[protected]. Ifsc code-ubin0530051. Branch-jamalpur gogri.
Sir,
One week se koi bhi online payment karne pe unsuccessful payment please try again likh ke aaya hai. Is se pahle theek tha. Online payment hota tha. Hamara account aadhar card se jura hua hai
Pls sir hamare is problem ko solve kar online payment ko chalu karein

I made a online bill payment for my landline through freecharge app & the transaction failed but shockingly the money was debited from my account. I tried contacting freecharge and they told that transaction failed from their end & to contact the concerned bank. It has been more than one month since the money has been debited from my account. Kindly resolve the complaint and refund my money asap. My union bank account no is [protected].

I have also attached all relevant documents the transaction was dated 29/06/2017 the money debited was 1137 rs.

My name is sneh sharma i have an account with ubi in vasant kunj branch. This is my request to update my mobile number & email id for the future transaction in my a/c. So update this things for my future tranaction apperances...

Bank details:
Name - sneh sharma
A/c no - [protected].

Update :-
Mobile no - [protected]
Email id:- [protected]@gmail.com

Cust. Id[protected], village - 643166-vadasery-nagercoil-kanyakumari district, tamilnadu.
S. B. A/c no. [protected] name of ms. Ponnammal, w/o late g. Sankara iyer. (Ex-serviceman)

My mother getting army pension, my mother expired on[protected].

My mother death certificate and legal hair certificate and all other documents given in 4 months back in above branch. But the r. M. (Jeeju madam) in madurai not release the payment till date not responding the branch manager phone call also.
Please take necessary action and settle the balance amount in s. B. A/c.
Thanking you,

Yours sincerely

S. Krishnan.

Note : am holding the s. B. A/c in the same branch.

I am santosh thapa
Union bank of india
Ubin0558656,
U p state agro industrial corporation ltd

I did transaction of rs. 1800 through imps android app on 30 june 2017 9:54 am
Transaction status was showing failed but amount of rs 1800 debited from account and not credited in other account.
I contacted customer care they "are not resolve my problem", so
Next day i contacted my branch manager for refund till date i did not received my money.
Please proceed and refund my amount as soon as possible.

My transaction id:[protected]
Transaction description: upiar/[protected]/mahb0000572
Date: 30 june 2017 time: 9:54 am

Contact me at:
Thapa. [protected]@gmail.com
Contact number [protected]

Sir
I have opened a dric bearing [protected] for rs.350000/-

Of which i would like to link it to my sb a/c cust id:[protected] immediately

To view & transit my all deposits.

I request you kindly link my cust id:[protected] to all my drics urgently

& do the needful in this regard

With regards

Yours sincerely

D. Venkataramana
A/c no: [protected]

Tds challan no.00002, bsr code. 0291585 dt 01/07/2007 for rs.2000 has paid wrongly for the assessment year 2017-18 instead of assessment year 2018-19, it was our mistake to fill up properly on the challan no/ itns 281.
Now its needed to rectify the challan and transfer to the assessment 2018-19 of the said challan, but they desperately deny to do the same.
Why they are not agree to do this.
Please inform us if you have no option or any provision to rectify the challan immediately

Respected sir,

Above subject mention to i am customer in your branch last from 5/6 years. Sir i have often said that do not debit any amount in my cash credit account with knowledge a/c no.[protected] sai trading co. Kasoda.
I have already given a insurance of godown and jalgoan branch has also been debited rs. 22770/- and i have often contacted in jalgoan branch that refund the amount, but until now 22770/- has not refund. So please do not debit any amount with consider with us.

Kindly please do need full, thank you.

Sir,
I an operating a current account at union bank of india erattupetta branch kottaym dist. Kerala
Since it is patnership current account, i cant do mobile banking without atm cards. But i requested for net banking for my safe banking, in order to do my transaction everytime anywhere.
Kindly plz help mi to activate my net banking facility.
A/c no:[protected]

Wrong credided amount debited through mine acc without any notice branch manager also not giving details. And even i call to headoffice kolhapur the employee is not answering properly and not ready to take complain.
I am feeling secure with union bank of india due to this type of employees.

Same thing happens two time, due to this we are paying extra amount to other parties as a late charges so hope you will resolve this.

I opened my new account to bhiwadi branch, i visited 7 time to bhiwadi branch for having all accessory of my account like mail id registration, pass book, checkbook.
I submitted all form while opening account but again for registering mail id to my account i need to visit separately with again giving new application.
For pass book i visited 2 times and they return me back as printer cat-reg issue, manpower not available.
For having debit card after opening my account again i need to fill same form for having debit card.

Respected team
I am from gurugram on 10th july 2017 i went to union bank atm at narsinghpur chowk gurugram around 9:30am
I was trying to withdrawal 10000/- from my kotak atm card no. ([protected]) due to electricity problem i didn't get money but amount was deduct from my account.
Many times i complained to toll free no. But still i have not get any solution about my money
My humble request to you kindly take my problem on priority because i faced many problem
There are i am waiting one hour on that day for electricity after restarting atm machine my money not withdraw
So it's complaint please resolved it asap
If my problem not resolved i will take any other action.
Regards chanchal soni
Contact no [protected]