Union Bank of India Complaints & Reviews

Customer relation and the manner they deal with customers is very disturbing. You visit the bank at 3:00 p. M on a mid week day (Wednesday) they say time khatam hai abhi, lunch hai uske baad 4:00 bajj jaega, hum handle nai karenge. They open for customers only after 10:00 and close for customers by 3:30 (If much relaxed), what kind of bossy attitude is it for a government bank? Should be shut down.

In utter pradesh mau nadwasarai branch atm are always remain closed from last 1 month they are opening. Rural people are facing issue. Another atm is completely far away from 15 km from that are kindly revert i had already sended a mail but no response from there. If this issue will not resolved i will put mail to a consumer forum it's a serious issue

Account no - [protected]
Name - navneet dwivedi
Mobile no - [protected]
Email id - [protected]@gmail.com
Dob[protected]
Sir maine[protected] ko 500 rupey atm se nikale aur atm se rupey aaye nhi aur mere account se kat liye gye to maine complain ki to[protected] ko rupey aa gye but usi date ko mere account se 500 rupey atm tran reversal kar ke kat liye gye ab mere account me 500 rupey nhi aa rhe to maine customer care ke pas complain ki to wo complain nhi kar rhe

My dear sir mam pls solbh my problam
Mai 3/10/2018 ko 24900 ka imps kiya hu ji ki failed ho gya 410/2018 ko paisa revarsh aa gya jo ki dobara fir sham ko 24900 ammount automatic debited ho gya remark mai atm tran revarshal likha huwa hai tran id s48192032 hai
Ac no [protected]
Name deepak jaiswal so pls sir revarsh my ammount

I took a bill payment of 3665 on 15th September 2018 from TrueBalance.com. but transaction failed and amount refund process same time by TrueBalance in my visa debit card but the amount is not credited till now. I asked TrueBalance for my refund but they told that they have sent money to me on same day. and they provided me ARN reference number to take it to bank but the UBI bank manager didn't helped me in this matter. they told me that they can't track the payment through Arn codes. their system told have this Arn tracking. they don't even know about Arn number. they didn't helped me for this. I told them about Arn number but they didn't understand and told me that to tell TrueBalance to send the amount they didn't received any amount. please help me sir I am in trouble. no one is helping me to get my money back. hope u will help more for this iam attaching a document which is sent to me by TrueBalance support team. have a look on it. it is having all the required information. my account number [protected]
Name NASIR
Branch union Bank of India jagatpura Jaipur

Sir/man

I am sanjay singh account holder o[censored]nion bank of India at sarai padri, maharajganj, badlapur, jaunpur, up. Sir I tried to withdrawl 4000 rupees from atm on 30th September but I haven't got the money however money was deducted from account.I called customer care and also talked to bank branch but still after 7 days my money hasn't been refunded.
Kindley help
A.c..no-- [protected]
Branch name--- union bank of India sarai padri, maharajganj, jaunpur.

Refund Reference # 74332748269826896952092
Refund of Rs, 480.00 from Amazon.in is processed from Amazon to my bank a/c on[protected] but still not seen in my bank A/c. I had called the customer Care and discussed about the refund. I was told to contact Amazon again. I was not even asked for the reference no. May i request you to please look into this at the earliest and refund the amount to my bank a/c?

I have transferred 30k rs to a beneficiary account through imps mobile banking on 17 september, the amount was deducted but haven't been credited to beneficiary account.
I have logged a complain regarding this on 19th september but till now i haven't got my money back.
Complain no:[protected].
Please take a necessary action against this, i need the money urgently.

Regards
Ashish prajapati

Sir on 3rd October I got a call from Amazon customer service (Fake caller) that Iam a lucky coustmer and got a gift of Sony 15 inch TV . But for that I have to buy any item worth 4000. So I bought a microwave worth 4590 through debit card.Then they asked me to pay the GST of 11999 and assured me to refund the amounts immediately. So I paid 10000 through netbanking and 1999 separately through debit card. Then they said I cannot pay both sepereatly I have to pay at a time otherwise the transaction could not be performed. But the limit of my bank was only 10000. So the asked my debit card number and said we will do the transaction on your behalf I trusted them and gave my card number. Then a OTP came to my number they called me back and asked for OTP I trusted them so told the the OTP they drew 12000. And said the 11999 and this 12000 could not be send make it total 50000 thousand so we can send it to you at a time. I said I don't have so much money and asked to complete the transaction with that money. They started to argue with me. They even cut my phone while I was speaking. Then I got a dought that no costmer service person will ever do that.I just rang up him again and said just complete the transaction or just abort it and send me back my money. He said no and I even threatened to complain to his higher authority but he didn't even cared and stared abusing me and cut my phone. I rang up to Amazon customer service and asked them about this guy they said it is not from Amazon . We have no such offers, it purly a fraud . I was shocked and gave a ring to that guy he suddenly cut my phone and when I rang up him again it is ringing but he is not lifting. I understood that it is a clear fraud case. Sir I request you to please trace this guy arrest him and his racket and please ensure never such things happen to anyone ever. This is his number [protected] [protected] . He gave me the following account no. and IFSC code A/c=[protected]
IFSC= UBIN0566586. Please block this account and retrieve my money and many others money from whom he has stolen.

Refund reference number [protected] 0560 509 refund not received in source account please see this matter and solving this please TRACK REFUND REF. NUMBER AND refund credit to source UBI BANK ACCOUNT debited amount 3665 i will pay electricity by truebalance app transaction failed so truebalance team says that me your refund initiate from here please share ARN Number to source bank so please credit refund to source account

I got my money within 24 hrs which was reversed...

But suddenly at 2am i got the message on my mobile that the amount got debited again from my account by transfer.

But i have not done any transfer process then also money was debited. Why is this happening where my money went.

Here are some screenshots of 2 messages.
Please check this issue.

Sir, I have paid last qtr two installment for my child name Rupsha Bose KV Borjhar Guwahati Assam No [protected] through online payment from my SBI A/C No [protected] wrongly. Please refund my extra payment OR adjust that amount for my child this qtr installment. My mobile No is [protected]. email ID is [protected]@gmail.com. Please confirm immediately, other wise I have to pay the fees for this qtr. Thanks.

Dear sir,
My name ashwani kumar, i have a bank account in ubi.
My account no is [protected]. My account is in the mall road solan branch of himachal pradesh.
Sir i have done an upi payment on 2oct 2018 of 2700rs
Due to wrong ifsc payment is declined.
So i had attempted payment again.
But somehow payment of 2700 is deducted twice
I am sending that screen shot of declined payment
Pls find that attachment and reverse my 2700 asap
Thanks and regards
Ashwani kumar
Contact no -[protected]

Hello sir please note this transaction id
P1810011851159915805571
And utr number[protected]
And amount is 15000
This amount is debited in my account but no credit in receiver accounts
My account is [protected]
And receiver account [protected]
Thanks and regards
Chandra prakash jaiswal
Mo [protected]

Hi team,

I had came across a very bad incident yesterday which i wanted to report on the same. My father is an account holder in the union bank with acc no. [protected], he and myself went to of the union bank branch which is located at munagapadu, prakasam dt, ap on[protected] between 11 to 12'o clock to apply gold loan. Gold that we got for loan purpose which is around 30 grams was stolen in the bank which is not a small thing for a common man. We rushed and immediately informed the same to the branch manager. Then he replied in an unexpected way as the cctv is not working from the last 15 days so he couldn't help me in anyway. So, with no other option, we ran and had given the complaint in the near police station.

But i was not expected this kind of service from such a big leading corporate bank. Is this the way a responsible bank provides the services to the general public? Is this the way a bank manager/staff be so irresponsible when cctv cameras are not working from so many days, is this way you provide security to the common man who trusted the bank so much.

I shall be grateful for early action and confirmation that it is being done at least now. Awaiting for the quick response which can help me to get my gold back and should not repeat for any other customers.

Regards,
Narayana
[protected].

Sir, my name is virat singh. Sir, i was sending money on 10/09/2018 by phone pe application, which was paid on payment and was asked to return within 5-7 days by phone pe, but has not returned till dateso when i talked, it was said that there is a problem with your bank account, but your money has not been returned, then you will fill the form of the chargeback and all your help will be done. Sir utr no to come back.[protected] i have received from the phone call. And utr no of money sent by me[protected]. Sir, on 02/10/2018, even after sending money, i went on the pending sir whose utr no.[protected] sir please help me

Sir,
Iam widral 2000/- amount by atm from axis bank atm yashodra nagar sq. Nagpur m. H.-26 but account dudect but not recived amount (Electric power cut) i wait for on electric power but not recives amount.
My self md ali hasan s/o murtuja ali a/c-[protected]
My account union bank of india kakri sonbharda u. P. 231225
Plese solve my problem

Sir i tried to transfer money from my account to another account but the transaction failed and in fact of getting my money back.. I got the message of "your a/c no. Xxxxxxxx4968 is credited for rs. 3000.00 on 01-10-18 for reversal of transaction (Upi ref no[protected]"
What should i do.
Sir i have transfered this money yesterday or day before yesterday.
When i will get the money back. It is urgent to get the money back plz help me.

To,
The union bank
Sub-harasment

Respected sir,

Most humbly ans respect fully. I beg to say that amount of rs 3000/- has been credit in my account no -

[protected], on 1st september 2018. At same day money has been deducted from my this account. I dont know the reason

Behind it. And i didnt get any notificaton about the transactions. Then i check my balance n i see only 250 rs are left in

That account, then that same day i call customer care and also i twitter for my further information of my account. Due to

Holiday i wait till 3 september, then next day on 4th september, i visit my khagaul branch they give me the information

That my money has been diducted through atm machine. But the day when my money is diducted, my atm card was whole day in

My purse. I used to visit branch day after one always. After two week i visit regional office o[censored]nion bank of india patna

. There they told me that my money was diducted from atm clonning (Atm data has been hacked from atm machine) they told me

To wait for some days. After that i again visit my khagaul branch and i give this information to the bank manager

Personally, bank manager said that"sorry i cant help u in this, i m totally"helpless"dont visit the branch. I will inform

U as my self". Today is 1st october and mt claim nuber still pending. I am totally harasment bank and bank manager and

Bank manager said "jis din hum action lenge na accha acha action nhi lega"
Sir i am a student and i need help rs 3000/- is a big ammount for me. Its very valuable to me also. I[censored] think that this

Is a joke then u may enquiry about this. So sir please help me to get rid from this. I shall always be thankful

I am pensioner customer of your bank and maintain some fds jointly with my husband at your jharsa road branch in gurugram. Today both i and my husband visited the branch to avail loan against our fd to meet an urgent financial obligation. The branch manager (A woman officer) declined to allow us the permissible loan on the security and discharge of the fd annexed to our bank format application form in this regard. The manager insisted that the loan documents need to be executed on stamp papers worth rs 100/- and then only loan against deposit could be availed by us. Insisting on documentation subsisted by legal stamp papers contravenes the standard norms to avail loan against bank deposit in the same branch. This caused us immense inconvenience and harassment by not being able to avail a normal banking service against the pledge and lein on our deposit in the same branch. It may be pertinent to mention that i get my monthly pension also through your bank and have all my lifetime savings in the same branch. Despite our pleadings with reason and logic our request to grant us urgent loan on the security of our own deposit was disallowed in the absence of executing documents on judicial stamp papers, we were forced to close our fd prematurely to meet our urgent money requirement and thereby suffer financial loss.in the light of facts stated above, the inconsiderate attitude of the manager may kindly be investigated and extant bank rules in this regard may be intimated to me for future guidance. I hope that prudent action is initiated to avoid dissatisfaction and failure of normal service to a pensioner bank customer and officials refrain from becoming ' law unto themselves'.
Veena bhat pandita