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Union Bank of India Complaints & Reviews

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Updated: Dec 31, 2025
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K
Kinshuk kmr
from Delhi, Delhi
Feb 15, 2018
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Address: Mau, Uttar Pradesh, 275102

Sir
My name is kinshuk kumar, email - [protected]@gmail.com, & mobile - [protected]. Sir i add 4800₹ amount in union bank digipurse wallet from airtel payment bank online atm card. Add time & date -6:33pm,[protected], but after 24hrs this amount not update in my union bank digipurse wallet... I already sent mail 3time to [protected]@unionbankofindia.com... Please fix this issue... And send my money please sir please.
Thanku
+2 photos
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    Habeeba Begum
    from Hyderabad, Telangana
    Feb 12, 2018
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    Address: 500005

    Hello,

    1) i can't transfer money from digipurse from another digipurse account.
    2) i can't make online transactions using digipurse vcc (Virtual credit/prepaid card)
    3) i can't send the money to my savings bank

    I've 9381/- rupees stuck in the digipurse wallet. There is no use of this wallet.. Please respond and rectify the issue asap!!!.

    I've sent an email to all of these email addresses.. I've not received any email

    [protected]@unionbankofindia.com,
    [protected]@unionbankofindia.com,
    [protected]@unionbankofindia.com,
    Gm. [protected]@unionbankofindia.com,
    Gm. [protected]@unionbankofindia.com,
    [protected]@unionbankofindia.com
    Union Bank of India customer support has been notified about the posted complaint.
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      B
      Binod2610
      from Hyderabad, Telangana
      Feb 12, 2018
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      Address: 500032

      Dear Sir,

      I added 1000 rupees to my DigiPuse wallet on 31th January 2018, which is still not reflecting in my wallet. I sent more than 10 mails to [protected]@unionbankofindia.com and [protected]@unionbankofindia.com, but didn't get a single reply from your side. Even i called customer care many time and every time they asked me send mail to them. Are you people are really looking into my issue ?.

      Please work on my concern as soon as possible as let me know if need any more details.

      Registered Mail Id: [protected]@gmail.com
      Registered Mobile : [protected]
      Name: Binod Kumar

      Thanks,
      Binod
      Union Bank of India customer support has been notified about the posted complaint.
      Feb 09, 2018
      MURTAZA ANSARI's response
      07/08/2017 ko transaction [protected] to [protected] ko transaction kiya amount 10000 lekin abhi tak nahin pahuncha nahi refund huwa transaction upi ke madhyam se kiya tha please help me mo.[protected] name raju thank you
      07/08/2017 ko transaction [protected] to 4484182q0004707 ko amount 10000 joki abhi tak nahin pahuncha nahi refund huwa transaction upi ke madhyam se kiya tha please help me mo.[protected] name is raju thank you
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        V
        Vinu2411
        from Coimbatore, Tamil Nadu
        Feb 12, 2018
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        Address: 641604

        Dear sir,
        On feb 5th i was recharged my airtel digital tv recharge through airtel app amount of rs.415 /- the transaction was failed but amount deducted. I tried again, again my amount rs.415/- deducted but nit recharged and still not refunded. 7 days above gone. I was very disappointed. See attached my account statement that amount deducted from bharat tel. Please help to refund my money immediately.

        My mobile number : [protected]

        My airtel digital tv customer id : [protected]

        Total amount deducted rs.930/-
        +1 photos
        Union Bank of India customer support has been notified about the posted complaint.
        Feb 12, 2018
        Updated by Vinu2411
        my account number 33xxxxxxxxx78646
        Dear sir/ mam

        Mai 25 Jan2018 Ko PNB ke ATM se 3000₹, , place ""kerkat mau dist jaunpur" se nikala that but mere ATM withdrawal ka SMS aa gya but money ATM se nahi Nikla .

        So pls mere money mere a/ c me credit karne ka kripa kare .ac. [protected] union bank of India...MO.no..[protected]

        airtel dth recharge amount deducted still not refunded - Comment #3002662 - Image #0
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          S
          sohebshaikh
          from Kunnamangalam, Kerala
          Feb 10, 2018
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          Address: Dakshina Kannada, Karnataka

          I s. N. A. Kasam f/o amrin shaikh, she was studying in kv mangalore. We paid fee for the quater oct - dec old uique id - [protected] rs 2400/-. We tranfer to trivandrum at kv pattom. Again paid the fee with the new id-[protected] rs-1470 for the same quater-oct-dec 2017. Unfortunately we paid the fee twice from sbi a/c no.[protected]. We request you to refund back rs 2400 for old school id.
          Union Bank of India customer support has been notified about the posted complaint.
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            V
            vvsraju
            from Hyderabad, Telangana
            Feb 10, 2018
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            Address: 500072
            Website: Union Bank of India Digi purse

            Dear sir

            This is vvs raju from hyderabad.. I'm the digipurse customer from last 7 months.. My digi purse registerd mobile number was [protected]..2 days back i had loaded rs 10000 in my wallet.. After loading money i'm trying to send money to my bank account.. That time i got a error message from digi purse.. There is no option for money sending option to bank ac's from jan 1st 2017.. After changing the rules there is no intimation from digipurse.. I didn't receive any message from union bank of india digi purse.. This is totally fraud.. Please take my complaint on high priority and please give me justice against my complaint..

            I hope you will solve as early as possible...

            Regards
            Vvs raju
            Ph - +91 [protected]
            Union Bank of India customer support has been notified about the posted complaint.
            My name is Angad Kumar Yadav this email is regarding for transaction failure. Please find the below details transaction amount date 27/01/2018 Dr amount 648 please let me know the status of the mine complain ASAP.

            Thanks
            Angad Kumar Yadav

            wallet amount issue - Comment #3002665 - Image #0
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              A
              Ashifta Shaikh
              from Hyderabad, Telangana
              Feb 10, 2018
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              Address: 500016

              I want my refund.

              Union bank of india launched app named as digi purse. This app is fake app. I have added my 10k and they are not responding to email now. They removed the fund transfer feature from their app and we can not use our money in any way. I tried a lot to talk to them. I had spoken to their customer care services they asked me to send an email. I had send n number of times but no response.
              Union Bank of India customer support has been notified about the posted complaint.
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                P
                perin gala
                from Mumbai, Maharashtra
                Feb 9, 2018
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                Address: Mumbai City, Maharashtra, 400004

                Yesterday i go to union bank of india at bhuleshwar branch and i talk with manager for buisness loan but manager is did not properly reply to me. He says i am busy for audit so tommorrow come. Than i talk union bank of india custmercare number bt they also not reply to me. I am not saticfied ur servises. Pls forwarded my complain quikly. Reply soon..
                Union Bank of India customer support has been notified about the posted complaint.
                Feb 09, 2018
                Updated by perin gala
                Yesterday i go to union bank of india at bhuleshwar branch and i talk with manager for buisness loan but manager is did not properly reply to me. he says i am busy for audit so tommorrow come.than i talk union bank of india custmercare number bt they also not reply to me. i am not saticfied ur servises. pls forwarded my complain quikly.reply soon..
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                  M
                  Mini22
                  from Jaipur, Rajasthan
                  Feb 8, 2018
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                  Resolved

                  Address: Ajmer, Rajasthan, 305001
                  Website: AMAZON

                  My name is pooja chauhan.
                  I ordered a product (Riva enterprise women's georgette embroidered saree with blouse piece (Riva207_orange and red_free size) from amazon on 19th jan18.
                  But my product was defected totally so i returned 21jan18 to amazon. I claimed for refund to amazon so amazon send me a message for initiating refund that they had initiated my refund on
                  27jan18, but yet i didn't get any message from my bank that for any transaction for rs 999/-i called to amazon and they provide me a reference no[protected]i called to my bank "union bank of india" they said there is no transanction on that date after that again i called to amazon and discussed with this problem they advised to file charge dispute
                  Refund reference number[protected]. My amount is 999/-
                  Name :- pooja chauhan
                  Mobile no - [protected]
                  Account no - [protected]
                  Ifsc code :- ubin0545139
                  Please help me to credit my refund rs 999/-in my account. Please file charge dispute. Kindly help.
                  I am enclosing here mail image which is recieved from amazon.
                  +1 photos
                  Jun 19, 2018
                  Complaint marked as Resolved 
                  It was amazon fault that they did not transfer the amount in my bank and told me that we already transferred then after going bank and check then they transfer so that i finally received the amount.. Thanks for the help and support !
                  Union Bank of India customer support has been notified about the posted complaint.
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                    S
                    from Visnagar, Gujarat
                    Feb 8, 2018
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                    Address: Banaskantha, Gujarat, 385001

                    I did transaction rs 1541 on 4 feb 18
                    Transaction successful but amount not reached to beneficiary... I lodged complaint and send mail to
                    Upi. [protected]@npci.org.in
                    But no response
                    Please help
                    +1 photos
                    I have an account in union bank my loan is sanctioned and demand draft also issued but manager doesn't given to me...
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                      N
                      Naresh Battini
                      from Hyderabad, Telangana
                      Feb 7, 2018
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                      Address: 500081

                      I have 10000 Rs in money Union bank (Digipurse) account. I am unable to transfer to my debit card. I need to pay credit card bill. For that I tried to Verifiy from https://unionbankonline.co.in/ Other services Verified by VISA after concerning your customer care department. But i am unable to login with My transaction pin. It prompted with an error message "password should be 8..15 characters". If Try to reset password by "Forgot password", after entering virtual card details it showed invalid card details.

                      Please solve my problem ASAP.

                      details :
                      Name : Naresh
                      Mobile : [protected]
                      email : [protected]@gmail.com
                      Virtual card Number : 46** **** **** ** **77
                      Transaction details :
                      Feb 2nd - 5000 Rs[protected]
                      Feb 2nd - 5000 Rs[protected]
                      Union Bank of India customer support has been notified about the posted complaint.
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                        N
                        navaneeth kumar
                        from Visakhapatnam, Andhra Pradesh
                        Feb 7, 2018
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                        Address: Hyderabad, Andhra Pradesh, 500055
                        Website: paytm

                        Sir I have tried adding money into PAYTM but transaction failed but money debited from account
                        +1 photos
                        Union Bank of India customer support has been notified about the posted complaint.
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                          R
                          rakeshraka
                          from Delhi, Delhi
                          Feb 7, 2018
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                          Address: New Delhi, Delhi, 110042

                          To
                          Branch manager,
                          Shaheed nagar,
                          Shaheed nagar

                          Respected sir/ madam,

                          I am rakesh kumar yadav holding an bank account in your branch with account alloted to me account number (Last 4 digit :1972)

                          I want to register my mobile number with account. My new mobile number : [[protected]] and i request to update my mobile number with my bank account.

                          Thanking you

                          Your's sincerely
                          Rakesh kumar yadav
                          Union Bank of India customer support has been notified about the posted complaint.
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                            D
                            Dhruvarh
                            from Mumbai, Maharashtra
                            Feb 6, 2018
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                            Address: 400092
                            Website: UNION BANK OF INDIA

                            On dated 05/06/2018 doing on line banking in my saving a/c no.[protected] name urvi devang dhruva with your borivali west branch for transaction rs5000/ to payment to sharekhan mumbai. Such amount was debited under ref no. Sharekhan/72762444 is oke. But other rs 5000/ debit transaction also debited to my a/c no. Under ref no 00000000/9452726 which is not pertain or instruction by me. Please revers rs 5000 and cdedit to my a/c.
                            Union Bank of India customer support has been notified about the posted complaint.
                            Feb 05, 2018
                            Kanti Thoke's response
                            last 5th month folloup but no responce this bank manager so please refund my money my account.
                            Dear,

                            This bank account by mistek money transfer but cant refund money and cant co-opret this bank representative so please help me

                            twice time debited amount in saving a/c doing on line banking dated 05/06/2018 - Comment #2995568 - Image #0
                            twice time debited amount in saving a/c doing on line banking dated 05/06/2018 - Comment #2995568 - Image #1
                            My name Mehul dudhatra
                            AC number: [protected]
                            Branch : Visavadar
                            Email: [protected]@gmail.com
                            Mobile : [protected]
                            Please add my email I'd in account
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                              J
                              jaik77
                              from Chennai, Tamil Nadu
                              Feb 6, 2018
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                              I have loaded my digipurse account for rupees 10000 on 23/01/2017, i am unable to withdraw money or neither use in any merchandise through virtual debit card.

                              Then i came to know that withdrawal not available as per rbi guidelines. But why virtual debit card of the platform not working anywhere? Is there any restrictions for that too? When i contact union bank of india customer care, they told me to send email to [protected]@unionbankofinda.com, i mailed on 27/01/2017. But untill now i did not get any reply from them.

                              Wallet account:[protected]
                              Union Bank of India customer support has been notified about the posted complaint.
                              I booked the tickets on Book my show on[protected] . The money has been deducted but the tickets has not been booked. On furthur on contacting Book my show i cam to know that they have refunded the amount to Union bank of India.My account is in Kothapally(H) Karimnagar(Dist) and bearing account number [protected]
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                                R
                                Ramchandra Gaunekar
                                from Pune, Maharashtra
                                Feb 5, 2018
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                                Address: 403704
                                Website: [email protected]

                                Name - ramchandra gaunekar

                                Sanguem goa m-[protected]

                                I have taken agricultural loan but failed to repay due to frequent failure of crops and being attempt to murder has been comitted on me, i remain frequent sick

                                Hence i requested my brother to repay through ots scheme as requested by bank,

                                Loan oustanding is 123706

                                Deputy manager of sanguem branchtold me to settled it for 65000

                                Branch manager is not ready and asking me to pay 90000

                                Since my loan is unsecured i m eligible for 50% settlement

                                Contradiction between officers regarding settlement
                                Union Bank of India customer support has been notified about the posted complaint.
                                Dear sir mera account no [protected] hai mere is account me 211 rs 25 Jan 2018 Ko dusre account se transfer kiye us account se balance kat Gaya Lekin is account me credit not hua
                                Upi reference no[protected] hai
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                                  A
                                  A.R. KHAN
                                  from Mumbai, Maharashtra
                                  Feb 4, 2018
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                                  Address: Mumbai City, Maharashtra, 400055

                                  Respected sir
                                  I ashifraja khan that the customer of your bank having account no [protected]. Of branch golibar road santacruz east mumbai.
                                  Dear sir
                                  I made an impact transaction on wednesday 31/01/2018.
                                  Transaction id. [protected].
                                  Crn no.[protected]
                                  Of rs 1500 the amount has been deducted from my account but not credited o the account in which i am transferring.
                                  Kindly do the needful for me.

                                  Thanking you
                                  Regards
                                  Ashifraja khan.
                                  [protected].
                                  Union Bank of India customer support has been notified about the posted complaint.
                                  This is regarding the digipurse app.ive loaded money into the app. Now its not working and even i couldn't make a transaction. The worse thing is there isnt any customer care properly assigned to this thing.idiotic service. no one is taking responsibility to attend to the matter concerning the app. The registered email id is [protected]@gmail.com.

                                  imps transaction failed but not refunded - Comment #2995504 - Image #0
                                  I ask to ubi emloyee for my sign change or not then he talk to me very badly he dont give me good responce..in nagpur wardhaman nagar bank branch...so i requested you ..pls u take action on my request
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                                    K
                                    Khan Sajid 786
                                    from Barpeta Road, Assam
                                    Feb 3, 2018
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                                    Address: Sirmaur, Himachal Pradesh, 173001

                                    Dear sir my name is sajid khan and my account in union bank of india my account no is [protected] my email address is not registered in my account some problems are facing to register of net banking i can't register my net banking user id or passport so please register my email address in my account
                                    My. Mobile no [protected]
                                    Email [protected]@gmail.com.... With regard
                                    Sajid khan
                                    Feb 03, 2018
                                    Updated by Khan Sajid 786
                                    Dear sir my name is Sajid Khan and I have an account in Union Bank of India can you please register my email address in my account
                                    My mobile number [protected]
                                    Email. [protected]@gmail.com
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                                      M
                                      MicroCare ENT Hospital
                                      from Hyderabad, Telangana
                                      Feb 3, 2018
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                                      Address: 500072

                                      This is informing you that we have edc machine in your bank, and a current account also. Our current account number is [protected].

                                      Our edc machine model number is ict220 which not doing work properly. I made a complaint many time in your call centre number but they didn’t do anything. We have so many translations many times because of this machine working problem. So at the end we decided to close the account and machine after complaining so many times.

                                      With regards

                                      Dr. Sriprakash vinnakota ms ent
                                      Microcare ent hospital and research institute
                                      Edc machine model no: ict220
                                      Tid number: 46730223
                                      Union Bank of India customer support has been notified about the posted complaint.
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                                        Anila Thomas
                                        from Morjim, Goa
                                        Feb 3, 2018
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                                        Address: Pune, Maharashtra

                                        Respected sir/ madam,
                                        From my union bank mob. App i send 3000 rs/-
                                        On 1/2/18 to another account unfortunately that accnt no was wrong. But i didnt get back that money till now. And that money not reached any other account. But from my account 3000rs/- debited. Actually where that money went i don't know. I went and asked my nearest union bank. They told it will come within 48 hours and also they told me to send one complaint to union bank customer care. Please i need that money back. Kindly accept my request
                                        Union Bank of India customer support has been notified about the posted complaint.
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