Union Bank of India Complaints & Reviews

To
The head office,
Union bank of india

Subject: about non acceptance of coins by your branch’s cashier.
Dear sir,
I'm an account holder in your faridpur branch whose ifsc is ubin0568325 and my problem is that, when my son goes to the branch to deposit the cash, your branch's cashier refuse to accept coins of rupees 1000 per day, which is totally violation of section 6 of coinage act, 2011. She (The cashier of above mentioned branch) has refused many times to accept coins and also the branch manager of the branch is not ready to take action. So, i would request you to take appropriate action instantly. Otherwise i will be compelled to go to banking ombudsman for the solution.
Thank you!

Hi there,

I am rakesh, 25, 000 rupees of amount has been credited to my digi purse wallet i can't able to use this amount for any purposes and i have sent n - number of emails including my registered mobile number, transaction date. Till now no proper response from your end. When can i expect an update? If you are willing to refund it what would be the time period?. Thanks

Regards,

Rakesh

My transaction got failed while booking ticket through irctc on 25 january 2018 of 220 rs and 29 jan 2018 of 250rs since i had use upi based transaction. But irctc status showed that the money sent to bank but i have not received money both the time. Pls solve my problem. I want to get my money as soon as possible. Name - pooja rani. Bank name - union bank of india nariabandh maunath bhanjan (Mau) up

Several time sent this same message to different email address as per provided and suggested by customer care representative still there is no response from your side. So now you please suggest me what should I do. Because I cheased up to make you understand. Now again I request you please read bellow content and resolve it soon..

This is to inform you that i got transfer money from HDFC credit card in digipurse wallet with Rs. 5000 by 17/01/2018. 24 hours later i was trying to transfer in my other saving account it was not transferred. because of RBI Guideline . then i came to know about this issue. then your customer care representative told me about RBI Guideline. and he suggest me that if you can not afford this respected money for online shopping or pay your bill etc. you suite a mail([protected]@unionbankofindia.com, [protected]@unionbankofindia.com) and request for get back your whole money in debited account means HDFC Credit card.

Your ubi branch chetganj varanasi does not entertain customer even after lunch hours... It's 3.30pm on 29.01.18 and yet none of your teller are on counter just saying every one is on lunch beyond the alloted time which proves the violation of guidelines issued by union bank of india as well as customer right to be serviced under issued protocol please take appropriate action...
Yours truly
A loyal customer

I added Rs 5000 into my Digipurse wallet, money was added successfully however I am not able to make any transaction neither am I able to pay any of my utility bills. I have dropped several mails to the concerned team, however I have not received any response. I have contacted the B.O. and customer care several times and everytime they ask me to mail it to the ID and there isn't a single authority to resolve the same.

R/sir/madam
I have added rs 5000 on 22/01/18 to my digipurse wallet. The amount is added successfully and virtual card is also generated but i am not able to use this virtual card anywhere for online transaction neither i can transfer the money back to my account. Every time it says card restricted or invalied card. I have mail many times to customer care but no reply. Pl solve my problem and return my money.
Name - neetu singh
Mob no-[protected]
[protected]@gmail.com

I recharged 2 times on number [protected] of telenor for rs. 25 on 26 january with the id registered on number [protected] and debited the amount from rupay card o[censored]nion bank, account no - [protected], but the recharge got failed while the money from account got debited both the times. When first time this happened, i again repeat the recharge but both times i got same results with no refund for failed transaction. Not expected such worst service from true balance and also slow response for refund from the bank
So i request the bank to refund my money soon of 50 rs. Back now as early as possible
Details are sending u in the screenshot below of transaction with order i'd...

I have loaded 9000 rs in digipurse wallet and now nethier i cannot withdraw that money to my bank nor i cannot use that online as thier card is not accepted anywhere in the india.. I tried every website n app where debit card is accepted but digipurse is not accepted anywhere.. Funny part is thier card not working on thier wallet itself when i tried to recharge or paying bills it didnot work..

Hello sir
Rais ahmad s/o anwar husain a/o nai basti jaspur. Mera acnt ubin m hai meri galti se mere acnt m mere father ka naam anwar ahmad ho gya h. Kyonki maine usme voter id lagai thi. Ab maine usme apne father ka naam sahi kra liya h/ main apne father ka nam sahi krana chahta hu. Mere sabhi documents me mere father ka naam anwar husain likha h.

My customer id:[protected], rd a/c no:[protected] (Union monthly plus) i haven't received my interest money after maturity of recurring account on 04/02/2017. Base branch of daman is only giving assurances from last 10 months. Regional office of rajkot is not even picking up the phone ([protected]) and this continues from so many months, i have registered an online complain in april on the ubi website but nothing has happened yet. Union bank of india, daman branch ph no:[protected], ifsc code:ubin0552810

I tried to recharge a number with rs 349. Due to technical glitch recharge was unsuccessful but the amount was deducted from my bank account. I did the recharge on 9th jan 2018. Even after 15 days transaction reversal has not been done to refund the amount

I have even talked to "billdesk", the merchant. They say that they have done their part of the process and now it is up to the bank to refund the amount.

I have even tried contacting union bank of india. But i don't seem to get any kind of support from them.

Bank account name - union bank of india.
Upi id - [protected]@okaxis
Transaction to - indiaideas ([protected]@icici)
Google transaction id - cicagic_8suotw
Upi transaction id[protected]

Sir,
Mere saath union bank of india me battamiji ki gayi.
Maine apne ubi account me pan card aur aadhaar card feed karwane gaya tha.
Lekin mere account sabhi stop ne document update karne se saaf mana kar diya aur mujhse battamiji ki gayi.
Mujhse upsabd kaha gaya.
Sir main 12 km door se bank gaya tha aur main (Handicap) hun.
Fir bhi mujhse kaha gaya ki jao aaj bilkul nahi ho payega kal aana.
Sir i am handicap person.
Aur mujhe is kaam ke liye baat baat daudaya ja raha h.
So please sir koi behtar karwane karne ki kirpa karen
Dhanyawad
Thankful

I am one of the customer o[censored]nion bank branch at balotra (Barmer rajasthan). Sir since last six months bank is returning my cheques on ground of sign difference while there is no issue. Bank employees say that they cant help me in this regard.in this way i cannot use the account properly. Iam harrassed by the staff again and again. They are charging return charges also. Please help [protected] ac no [protected]

Hello team,
Please respond on below mail and reach out to me asap

Pradeep
[protected]

Sent from yahoo mail on android

On mon, jan 22, 2018 at 7:11 am, pradeeep thalla
Wrote:
Hello team,

Digi purse registered mobile numbers ([protected] and [protected]). These wallets have 5000/-rs each.

I'm not able to transfer to my bank account. Screenshots for the reference.
Could you please check and do the needful asap.

Please refund the money asap.

Date of transaction :19th january 2018 and 18th january 2018.

Sent from yahoo mail on android

On sun, jan 21, 2018 at 8:04 pm, pradeeep thalla
Wrote:
Hello team,

Digi purse registered mobile numbers ([protected] and [protected]). These wallets have 5000/-rs each.

I'm not able to transfer to my bank account. Screenshots for the reference.
Could you please check and do the needful asap.

Digi wallet mobile number : [protected]
Reach out to me on the same number for any other information.

Thanks & regards
Pradeep thalla

Sent from yahoo mail on android

On sun, jan 21, 2018 at 1:39 am, pradeeep thalla
Wrote:
Hello team,

Pfa screenshots. And do the needful asap.

Sent from yahoo mail on android

On mon, jan 15, 2018 at 5:10 pm, unionbank digipurse care1
Wrote:
Dear customer

Kindly revert with date of transaction.

Regards
Digipurse care team
Union bank of india

From: pradeeep thalla
To: "[protected]@unionbankofindia.com"
Date:[protected]:40 am
Subject: transaction issue

Hello team,

My transaction is failed, while loading amount from credit card to my digi wallet. Amount is debited from credit card but not reflected the same in wallet.
Could you please check and do the needful asap.

Digi wallet mobile number : [protected]
Reach out to me on the same number for any other information.

Thanks & regards
Pradeep thalla

Sent from yahoo mail on android

I s. N. A. Kasam f/o amrin shaikh, she was studying in kv mangalore. We paid fee for the quater oct - dec old uique id - [protected] rs 2400/-. We tranfer to trivandrum at kv pattom. Again paid the fee with the new id-[protected] rs-1470 for the same quater-oct-dec 2017. Unfortunately we paid the fee twice from sbi a/c no.[protected]. We request you to refund back rs 2400 for old school id.

I took loan from SBI in Aug 2017. But Union Bank of India is not approving ECS. While SBI Branch Sector 31, Chandigarh sending proposal but every time status is pending. I have salary A/c in Union Bank of India, branch Sector 32, chandigarh. Mcar loan A/c No. [protected] in the name of Narinder Singh. I have visited my branch but no proper response is received from Manager. So I request to resolve my problem at earliest.

Narinder Singhj
# 643, Sector 32A, Chandigarh.

Sir/Madam
I paid the fees through Internet Banking of Rs 2450 for the quarterly fee of my sister Afrin, class 9th, KV New Cantt Allahabad on Jan 20, 2018. The transaction was failed, but the amount was deducted from the account.
When i get refund for the failed transaction? (transaction Ref No. IGACTLQTGS5 on 20-JAN-2018 from SBI)

Name - AFRIN BEGUM
Unique id- [protected]
DOB[protected]

Amit kumar
[protected]

I have added money in wallet 15000 on 9/01/18. But i am unable to use this amount for any type of transaction, i have tried to recharge or bill payment then show msg (Maxium limit reched) error code 5 & error code 10 also no option for send in bank a/c, how can i will used my money, i have sent so many mail to coustome care, but they no one to me reply
My digipurse wallet no-[protected] mail [protected]@gmail.com

Dear sir/mam,

I am loganathan. I have account in union bank of india. My mail i'd doesn't update in my account. So please as soon as possible. I am waiting for new registration in internet banking.
If any other details missing please update.
Kindly request you to update my all details as soon as possible.

Acc. No: [protected]
Mail i'd: [protected]@gmail.com
Mob. No: [protected]
Aadar number:[protected]

Please update my mail i'd and phone number in my account.

Regards&thanks,
Loganathan. S