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Union Bank of India Complaints & Reviews

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Updated: Dec 31, 2025
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J
from Kolkata, West Bengal
Feb 17, 2019
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Address: 700100

I have got a refund from amazon.in but till now it is not credited into my bank account.. My refund reference number is 74332749027902633563764... Please help me.. I had order something from amazon and it got cancelled.. The refund was initiated by the customer service of amazon but till now it is not credited into my bank account.. The customer service told me to talk to the bank regarding this
+1 photos
Union Bank of India customer support has been notified about the posted complaint.
I have deposited rupees 3600 via your banks cash deposit machine but I am sorry to inform you that the transaction was a great failure (unable to transfer to SIB account)and due to this reason I could not take back the money from the machine .I think it is stucked in the machine.
So please help me to take the amount back.
Hoping your reply.
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    Nitins128
    from Lucknow, Uttar Pradesh
    Feb 15, 2019
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    Address: Jaunpur, Uttar Pradesh, 222141

    Dear Sir,

    This is to inform you that, we have saving account o[censored]nion bank of
    india last 08 or 10 years old, and also i am facing lot of problem in
    this branch only.

    For example- I am trying to updated adhar card & mobile number,
    visited bank more then 10 times but bank employees are never
    responding,

    We have visited last 5 days back again filled the form & also taking
    the sign. of branch manager of this form, after that branch manager
    has been told us my emp. is on leave who has update the adhar
    card/mobile number.

    Plz find the enclosed attached form & check.

    Once again today also visited bank he is on leave who has been update the KYC.

    Sir, if any bank emp. is on long time leave branch manager should be
    responsible for his work or any other branch emp. why suffering
    customer??

    PFB, the below my bank & personal details.

    Name-Susheela Singh
    Account Number-[protected]
    Mobile-[protected]
    Adhar Number[protected]
    IfSC Code-UBIN0543616
    Branch Add- At Post Tezi Bazar Block Baksha Dist. Jaunpur Uttar
    Pradesh Pin 222141
    Branch Code-543616
    [protected]@gmail.com

    It's my humble request you to plz resolve the issue so that other
    customer doing easily work of this branch.

    Regards
    Susheela Singh
    [protected]
    +8 photos
    Union Bank of India customer support has been notified about the posted complaint.
    I have complete the payment rs 14155 on 3 jan 2019 ...but money is not credit merchant account ...please refund my money

    transation detail is attech

    regarding mobile number & aadhar card updation issue-account number-436102010008244 - Comment #3355431 - Image #0
    Banking hours is as per RBI guadiline 10.30am to 4.30pm but this Gaisima union bank branch close every day at 3.30pm, please take nassary action.it is rural branch most account holder are farmers. People come to branch after their cimplite field work
    Respected sir / madam, I had not get full amount of RD. So plz help me . I request lot of time to our local bank Moga, my last state Haryana bank Pehowa.and R.o also. But nobody is taking pain for this.

    regarding mobile number & aadhar card updation issue-account number-436102010008244 - Comment #3357660 - Image #0
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      Feriha Adini
      from Kolkata, West Bengal
      Feb 14, 2019
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      Address: Howrah, West Bengal

      2 week ago my refund has been initiated through amazon shopping app with proof but my bank fail to show my refund in my account yet...
      I have two refrences proof of my refund..
      Please solve my problem as soon as possible..
      Your customer care are not helping me anymore..
      Please provide us your active customer care numbers this will be helpful thanks
      +2 photos
      Union Bank of India customer support has been notified about the posted complaint.
      I have not received my amazon refund after 2 weeks. I have pictures of the refund reference number. Please help me with this. The transaction refund has not been reflected on my savings account

      refund not received yet - Comment #3355453 - Image #0
      Akshayk1810's reply, Feb 17, 2019
      Please help me resolve this somehow
      My refund amt not add my bank
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        M
        Monisha Jaiswal
        from Mumbai, Maharashtra
        Feb 14, 2019
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        Address: 411020

        I am having a saving account in ubi of india branch kirkee - pune. Account no: [protected].in name of monisha deepak agarwal. I had invested in star daichi insurance from my personal earnings. I. E i had a shop of mobile stationery etc.
        In march & august 2018 the maturity amount was credited in my account & amount was 2.35 lakhs approx.
        Without my permission the amount was adjust with his npa of vehicle loan. Actually i have been away from my husband for 5 years.
        I request you that please refund my money.
        I do not stand a guarantee for him

        You can check the bank statement.

        Email. Id : [protected]@gmail.com
        Please do the needful at your earliest.

        Reply on my email. Id

        Monisha
        Union Bank of India customer support has been notified about the posted complaint.
        U-mobile banking app not open in the Sim selection to my account o[censored]nion Bank of india.please help and resolve.

        unauthorised transfer - Comment #3355436 - Image #0
        Dear sir some were i lost my vallet and some documents anD atm card also in that vallet and please block my atm card becouse of my account safty purpose. thank you
        Manjunath Avati's reply, Feb 12, 2019
        Sir i lost my vallet and and in that mynatm card also there becouse of that please block my atm card becouse of my account safety purpose
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          B
          Bibek kundu
          from Gangarampur, West Bengal
          Feb 12, 2019
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          Address: Dakshin Dinajpur, West Bengal, 733124
          Website: www.unionbankofindia.co.in

          My self BIBEK KUNDU, i booked a train ticket from IRCTC app through transaction from phone pe on 23th jan 2019. But my booked ticket was cancelled on 25.01.2019 and IRCTC refund on 27.01.2019( IRCTC refund id : [protected] ).through refund money to phone pe creadited my debit card on 05.02.2019( phone pe transaction id : P1901271707122189882129 and ARN : 74056639028902707227136 ). I claimed for refund to phone pe so phone pe send me a message for initiating refund that they had initiated my refund on 05th feb 2019 at 05.07pm, but yet i didn't get any message from my bank that for any transaction for rs. 945 i called to phone pe and they provide me a reference no 74056639028902707227136. for my transaction. I called to my bank "union bank of india" they said there is no transanction on that date after that again i called to phone pe and discussed with this problem they advised to charge back formal complain, (Reference no. "74056639028902707227136 ") so i want to do charge dispute file. My amount is rs. 945 /- and name - BIBEK KUNDU,
          Mobile no. [[protected]] my account no. Is [[protected]] ifsc code - ubin0573752.
          Please help me to credit my refund rs. 945/- in my account. Please file charge dispute. Kindly help.
          I am enclosing here mail image which is recieved from phone pe.
          +2 photos
          Union Bank of India customer support has been notified about the posted complaint.
          Dear sir,
          I need to help . i transfer money rs.1000 through UPI .My UPI reference id is[protected] ON[protected] THROUGH UPI(UNION BANK OF INDIA) . But money can’t reach beneficiary account.
          Union bank UPI ADDRESS- ubin0557439.ifsc.[protected]@paytm .
          My UNION BANK ac no -[protected]
          I give my TRANSACTION SNAPSHOT.

          refund my money to my account - Comment #3351678 - Image #0
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            P
            Pratiksha Phadatare
            from Mumbai, Maharashtra
            Feb 12, 2019
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            Address: Mumbai City, Maharashtra, 400004

            I did a transfer to sbi account holder but the transaction is been showed fail but the amount has been debited form the account but not transfer to other account. When i said my problem to the banker the person said it will be transferred or will came back in your account. The transition was done on 8 feb but still now the amount has not been refunded. And there is no reply from the bank.
            Union Bank of India customer support has been notified about the posted complaint.
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              S
              Starr123
              from Darbhanga, Bihar
              Feb 12, 2019
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              Address: Bokaro, Jharkhand

              I was booking
              Ticket from jio rail on 2 february, 2019 but due to some proble my ticket was not booked but my money was deducted from my account after that i complaint the problem to the [protected]@jio.com and after that reply came that your refund has been processed and if you have not got get touch with the bank and i have not recieved my money yet so look after my complaint and please try to solve my problem. My transaction id is cae49de[protected] and irctc id is starr123 and the reference no. Of my refund status is 74332749034903399660043
              Union Bank of India customer support has been notified about the posted complaint.
              Feb 15, 2019
              Updated by Starr123
              When my money will be refunded
              Dear sar mene 6 date ko 10000 ka transfer kiya tha u mobile app se abitak muje vo refund nahi mila he or coustomer care me call karta hu to koe response hi nahi mil raha

              jio rail refund - Comment #3349873 - Image #0
              I transferred money through phone pay union bank account to State bank account.due some technical problem money debited from my account but not credited to another receiver
              account.please refund my money on urgent basis help as soon as possible.
              Thanks regards
              Mayur mali

              jio rail refund - Comment #3349955 - Image #0
              I will try to send a money to my friend by Google pay aap but transaction fail but money was debited from my account and statement showing upi reversal 05/02/19 10000Dr
              Plz help me
              What can I do plz
              And when my money refund
              Sachintchavan's reply, Feb 7, 2019
              Plz help me
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                A
                AshviniP
                from Chennai, Tamil Nadu
                Feb 12, 2019
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                Address: Pune, Maharashtra, 411033

                Dear sir / madam,

                With mentioned account no [protected] of my husband on 10th feb 2019 from union bank atm withdraw 500 rs with complete transaction & my atm card from atm after half hour i received msg of bank 10000 withdraw from atm machine as i surprised start dialing customer care no. While taking to customer care once again withdraw of 10000 rs in total 20000 debit from my account without by my atm card. We raise complaint with police station & home branch, as per details from union branch its case o[censored]nion bank atm conning, by using scan, or etc cyber tool, fraud, since its union bank atm machine scanning fraud & leakage of or debit card details claiming refund of rs 20000 to union bank, but bank manager not responding for the same & denying, please take urgent action on this & refund me since we are middle class family with home loan personal loan having too much of impact on my family due to this my money which is lost due to negligence of security o[censored]nion bank atm machine.

                Otherwise i will take this into media & newspaper. Police will take ther action of finding cyber crime ganag but bank must have to refund customer money. Union bank also have to take strict action of fraudulent transaction using bank atm * scanning of there atm machine. Also i observed along with me other two more customer lodge complaint of atm fraud. Please take corrective action ask bank manager to take corrective action to refund my money. Refund money.

                Please find two fraud transaction statement on 10th feb
                Union Bank of India customer support has been notified about the posted complaint.
                Feb 12, 2019
                Updated by AshviniP
                ATM fraud need refund of INR 20000
                Feb 18, 2019
                Updated by AshviniP
                Dear All head Person,

                As per below mail trail we submit all document with Branch manager, As per branch manager said no response from further department today 1 week laps to fraud or union Bank ATM, In two days it was clear to Bank that its case of conning of ATM fraud, I dont know what investigation Bank is such worst process, follow union bank in case of such fraud & urgent issues? has doing now & taking time still money not refunded, my family only knows hoe we managing all our EMI's due sudden loss of this 20, 000 INR.

                Also I investigate many such case with other banks also Bank refund customer money in 4 to 5 working days as Its Bank responsibility of security of debit card & customer account, also as per RBI guideline, please find here enclosed of of the same.

                6 & 7
                5 II.9.(i) The bank shall ensure full security of the debit card. The security of the debit card shall be the responsibility of the bank and the losses incurred by any party on account of breach of security or failure of the security mechanism shall be borne by the bank. 4, 6 & 7

                Thanking You all.

                Please take immediate action to refund our money.
                Mar 06, 2019
                Updated by AshviniP
                Dearl all,

                Its now 1 month completed for fraud transaction from my Husband account still amount not refunded, please take immediate action . we suffering badly
                Mar 28, 2019
                Updated by AshviniP
                Dear Talegaon Branch Manager & Vijay Munday Sir,

                We received sometime back two week earlier shadow credit in our account of INR 20, 000, & updated that as investigation complete we received our actual money to use, but still no response from home branch & zonal officer about our money.

                Now about 2 month going to complete for fraud with our bank balance, still we fight to get our money back.

                We are facing serious financial crises, can you all responsible person do the needful & credit actual amount to our account.

                I still not get the point such nationalize bank take so much of time to investigate fraud & in such cases which brakes Bank Debit card security & customer lost there money.

                Please take immediate action & cooperate us till now cooperate .
                Respected Sir,

                Today i was gone to your Mahuva Branch (531383) to deposit Money Amt. of 47390/- but Unfortunately your Staff Declaim to Accept Rs. 500/- in Denomination of 5 Rs. Note. so i want to ask you that why they are not Accept my 5 Rs. Note?
                After transferring through apps money deducted but not deposit to another account.. Reference ID[protected] and Reference ID[protected] plz return my money..
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                  T
                  Thakkar Ashok
                  from Surat, Gujarat
                  Feb 12, 2019
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                  Address: Vadodara, Gujarat, 3900021

                  I am at the aged of 78 years - sr. Citizen, having credit card issued by union bank of india (Alkapuri branch vadodara). During “char dham yatra” in the year 2018 while passing through utterkashi (State utterakhand) on 18.04.2018, i had tried to withdraw rs. 10.000/- from atm booth (Bank of baroda). I do not receive the amount but the slip of paper – “unable to dispense ” even though the amount was deducted from my saving bank account. After coming back to vadodara, i have complain to my bank on 07.05.2018, along with an original slip and its zerox copy. Every time i inquire to my bank, the answer was - we have written above. Lastly on 11 th march 2019 the answer was “ now you can complain to any authority” which ever you like, it can be rbi.
                  You are requested to need full in the matter and recover my amount rs. 10.000/- from bob.
                  Yours a. K. Thakkar (Cust. Id[protected]
                  Note:- using same card i got the rupees from natala village, atm booth was of state bank of india on 19.04.2018.
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                  Union Bank of India customer support has been notified about the posted complaint.
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                    A
                    from Chandigarh, Chandigarh
                    Feb 11, 2019
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                    Address: Karnal, Haryana, 132001

                    My name is ashish mehta i have a saving account with union bank of india. Dated[protected] i have tried to withdraw money through punjab & sind bank atm my first transaction was unsuccessful but the amount get deducted form my account i have complaint several time to ubi bank regarding this transaction but there is no response so kindly help me to solved this problem because m facing this problem last one month

                    Regards
                    Name ashish mehta
                    Mob [protected]
                    Union Bank of India customer support has been notified about the posted complaint.
                    On 3rd feb 2019 at 1850 hrs I have transfer 15000 rupees through UPI to my friend account but that time transaction failed and amount of 15000 debited from my account but not refunded
                    My self vishal vajpai s/o Ajay vajpai. I did transaction of rs 7000.00 at 1/2/2019 by using union bank mobile app. My account is debited but transaction is failed. Please help me.
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                      A
                      Abhishekagiwal
                      from Solap, West Bengal
                      Feb 11, 2019
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                      Address: 831010

                      I have opened new account in bank which was not opened by them within tat. As communicated the person was supposed to call & inform me about my account details but no such response from their end. No contact details updated in system & the contact no which is ringing no person to pick up the call. Very bad service as i have my family account in this branch but they are not serious about their customers & their requirement which need to be fulfilled.
                      Is it necessary that for all transaction we need to go to branch in this digitized india.
                      Union Bank of India customer support has been notified about the posted complaint.
                      I want to block my ATM card but the customer care as no response to taking
                      I am not able to login to my m passbook even on putting the registered sim as default sim.All verification is done then at last it asks to enter the OTP but I never received any OTP.I tried many times but same problem continues.I tried with different phone then also the problem continues.
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                        Puri Dinesh
                        from Delhi, Delhi
                        Feb 11, 2019
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                        Address: Panchkula, Haryana

                        Home loan account statement not provided by ubi panchkula from april 2017. A letter dated 09.01.2019 received from ubi panchkula that an amount of rs 20242.67 is overdue from 30.11.2018 due to non payment of installment whereas i never missed any installment. The installment due on 30.11.2018 is paid on 05.12.2018 through netbanking. I am very sorry to intimate that no telephone no. O[censored]bi panchkula is ever attended by any staff.. I am trying on [protected] and [protected] from so many days and even tried on mob no. [protected] of mr anil kohli br manager ubi panchkula but he also never attended.
                        Union Bank of India customer support has been notified about the posted complaint.
                        Dear sir,
                        I want to de link my mobile number [protected] with this account no. [protected]. This is not my account.
                        Thanks.
                        Bharat anand
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                          Dalip Jamwal
                          from Bengaluru, Karnataka
                          Feb 11, 2019
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                          Address: 175101

                          Refund initiated from Flipkart not credited in my UBI account. mail from Flipkart as follows:
                          The refund of ₹ 650 processed on[protected] to your UNIONBANK Debit Card, card number ending with 0314 and it should have been credited to your debit card by now as per standard banking procedures.

                          Below are the details to confirm that the refund has been successful:
                          Bank transaction ID: 5461663368166123604065
                          Authorization code: 404243

                          In case, you need any other details, you can contact your bank's customer care using the number mentioned on the back of your card. If they are unable to help, you may raise a dispute with the bank's grievance cell.

                          Hope this helps.

                          Regards,
                          Mohammad Khan
                          Flipkart Customer Support
                          Union Bank of India customer support has been notified about the posted complaint.
                          My m passbook is noy working
                          Sir,

                          I have been paying the fee of my child since 2015 through your website. Your site is not permitting to download KV fee old receipts. It is giving message that there is no history of payment.

                          Kindly make your database linking properly and help the parents to download the certificates. It is important for filing Income Tax returns.
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                            prakash dhakad
                            from Raigarh, Chhattisgarh
                            Feb 11, 2019
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                            Address: Ratlam, Madhya Pradesh

                            Hello sir
                            I received only Rs 20000 on the date 04.02.2019 in my savings bank account, which was sent by IMPS to any of my friends. The amount has been deducted back by the bank within 3 minutes of joining my account. As soon as the amount was deducted, I complained to my bank branch from where I was asked to wait for 48 hours. The amount not deposited in my account till date 11.02.2019. And when talking to the bank manager, it was told that no action can be taken by me My account number [protected] light father is named in Madanlal.
                            Please, grace to solve the problem.
                            Union Bank of India customer support has been notified about the posted complaint.
                            Hi sir i am gopal transaction reject 500 rupis debeted transaction ref id[protected] date 03/02/2019
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                              Vaibhav89Vaidya
                              from Mumbai, Maharashtra
                              Feb 10, 2019
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                              Address: Mumbai City, Maharashtra

                              From last 4-5 days i am trying to perform money transfer via google pay but transaction is not getting processed (Always stuck at payment processing by partner bank;bank server didn't respond:error code-91). Worst part is that whenever i tried to raise grievance on ubi website java error is reflecting from last 1 week... Refer latest screen shot in attachment. (Previous to that webpage was not getting open) also as per closure comment of earlier grievance whenever i tried to call there mb team's number they always tells that there is issue in upi/server/switch and will resolved shortly but as of now issue still not resolved.

                              Last grievance number[protected]
                              +1 photos
                              Union Bank of India customer support has been notified about the posted complaint.
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                                minalklkrm
                                from Pune, Maharashtra
                                Feb 9, 2019
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                                On dated 6th feb 2019 with the help o[censored]nion bank app and through the imps fund transfer i had transferred rs 4000/- to icici bank user.

                                Amount has been deducted from my account but its not been transferred.

                                Now almost 48 hours passed still no any kind o[censored]pdate has been received.

                                Kindly take necessary action.

                                Regards,
                                Minal kulkarni
                                Union Bank of India customer support has been notified about the posted complaint.
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                                  Dr P.C.
                                  from Indore, Madhya Pradesh
                                  Feb 8, 2019
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                                  Address: 462001

                                  Dear sir/madam
                                  This is to inform you that my account no. Is [protected]. The amount of rs 36000/- debited in my account (Transaction ref id eb3a99). The amount debited in my account but transaction is failed.
                                  Kindly look into the matter and credit the amount for these account no.

                                  Regards
                                  Dr. P. C. Kothari
                                  44, mahadev mandir road
                                  Peergate, bhopal - 462001
                                  Mob no. [protected]
                                  Union Bank of India customer support has been notified about the posted complaint.
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                                    Dr P.C.
                                    from Indore, Madhya Pradesh
                                    Feb 8, 2019
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                                    Address: 462001

                                    Dear sir/madam
                                    This is to inform you that my account no is [protected]. I had done transaction on[protected]Transaction ref id - ffd54c & court fee ref id-9104/2019 &) but transaction is not completed. The amount of rs 24000/- is debited in my account.
                                    Kindly look into the matter and credit the said amount.

                                    Regards
                                    Dr. P. C. Kothari
                                    44, mahadev mandir road
                                    Peergate, bhopal-462001
                                    Mob no.[protected]
                                    Union Bank of India customer support has been notified about the posted complaint.
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                                      Rohitloan
                                      from Noida, Uttar Pradesh
                                      Feb 8, 2019
                                      Resolved
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                                      Resolved

                                      Address: 110094

                                      Am a yes bank account holder one of your customers unian bank rahul shrivastav ac no. [protected] ifsc code no. Ubin0564583 called me for loan and i need the personal loan and he asked me 1000 first for login the file and again askede 6150 rs for insurance coverage for the loan. And i transferred total 1000 and 6150 total rs 7150 to his abovementioned account but now he is not picking my ph nor responding. Pls help me to recover my money from him and share his complete address also to lodge the fir
                                      +2 photos
                                      Feb 15, 2019
                                      Complaint marked as Resolved 
                                      Issue still not resolved..pls check with your union bank of India account holder details all. Ready shared
                                      Union Bank of India customer support has been notified about the posted complaint.
                                      Feb 08, 2019
                                      Updated by Rohitloan
                                      Kindly refund my amount on urgent basis
                                      Feb 09, 2019
                                      Updated by Rohitloan
                                      Kindly do the needful urgently
                                      Feb 10, 2019
                                      Updated by Rohitloan
                                      Kindly update the status
                                      Feb 15, 2019
                                      Updated by Rohitloan
                                      It's not resolved yet
                                      Der sir,
                                      We have given board resolution to the concern branch regarding some kind of fraud done by one of the director of company in which we require certain documents of company account but due to some reason bank has refused to provide the same
                                      We have attched board resolution given to bank regarding our enquires

                                      recovery of amount 7150 rs - Comment #3346039 - Image #0
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                                        H
                                        Harish Kumar Lal
                                        from Meerut, Uttar Pradesh
                                        Feb 7, 2019
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                                        Address: Jaunpur, Uttar Pradesh, 222202

                                        Sir,
                                        I would like to say that Late Molai Ram Prajapati S/O Late Pancham had his account in Union Bank of India(IFSC Code: UBIN0534579) which is in Sidhi Sadan, Mohalla Sahabganj Mungra Badshahpur, Jaunpur, UP-222202. Molai Ram died on 04 May 18 and leave behind Rs 41438/ in his savings account. Now his wards want that money from his account for which they visited the above said bank. The bank requested some legal documents from them which they have provided to bank but instead of that bank is not doing it's job. Every time when they visit to bank the bank official makes some excuse to them and ask them to visit again and this is continued from approx three months. Such type of behaviour is not accepted from above said bank. The complete account details of Late Molai Ram Prajapati is as follows:
                                        Account Holder's Name: Molai Ram Prajapati.
                                        Account Number: [protected]
                                        IFSC Code: UBIN0534579
                                        Bank: Union Bank Of India
                                        Bank Address: First floor, Sidhi Sadan, Mohalla Sahabganj Mungra Badshahpur, Dist: Jaunpur, State: UP, Pin Code: 222202
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                                        Union Bank of India customer support has been notified about the posted complaint.
                                        UPI money transfer to Account but no transactions are my account is debited 6000 date 2/2/2019 time is 4:31 pm pls my money refund

                                        not settling down money with ward of deceased account holder - Comment #3346108 - Image #0
                                        Dear sir my money was debited from my bank account via upi transaction but transaction was failed and my money was deducted from my bank.and no refuns my money.amount was just a ruppes of 250.please take my complain and help me to know where is my money... transaction id-S34175409
                                        Bank Account number-[protected]
                                        Name-Kartick Chandra Rajak
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