Unique Identification Authority Of India [UIDAI] — te extended to july 1 for virtual aadhaar id submission to companies

I am pained to know that you have extended the use of virtual aadhaar card id on third party sites by 1 month specially because of fraud mobikwik company which has restrictions on supercash usage as to amount and places and no. Of transactions as would be clear from the attachment.
You can go through the mobikwikcustomer reviews since last few months - we have been losing our money due to the forfeiture of our cashbacks which they provide in the form of supercash with lots of t & c s attached to the usage.
The company is allowing only rs.100 usage monthly to customers with minimum kyc (Done through documents like dl, voter id, passport, etc) and since last 3 months have been forfeiting the rest expiring in the current month. Recently they unjustifiably preponed the expiry dates for supercash expiring on 15-6 and 15-7 to 1-6 in anticipation of the virtual aadhaar card usage for verification.
Kindly force the company to reinstate the cashbacks they have forfeited till date.
Earlier paytm was insisting on pan card but during the 2nd week of may they have done full kyc updation with full wallet and banking rights by submission of dl, etc.
Mobikwik is mnot superior to the sc or uidai or paytm or amazon then how can you not take action against them?
We would be losing ou money further due to the postponement of the enforcement of acceptance of virtual card id - today we lost lots and now again this fraud company has already preponed the expiry date of supercash expiring on 15-8-18 to 1-7-18
Was this information helpful?
No (0)
Yes (0)
Unique Identification Authority Of India [UIDAI] customer support has been notified about the posted complaint.
Jun 01, 2018
Updated by Kannuu
Please find the FAQs
Jun 01, 2018
Updated by Kannuu
Please find the attachments

Jun 01, 2018
Updated by Kannuu
First page of FAQs not showing in updates

Jul 08, 2018
Updated by Kannuu
Though UIDAI has made the 16 digit virtual Aadhar ID verification mandatory for all I can still see Mobikwik not fulfilling the requirements and their apps have not been updated till date to allow us to verify through virtual Aadhaar ID.
UIDAI should immediately initiate action against such a fraud company which is eating away our supercash money by forfeiting it since we have not completed our KYC through actual Aadhaar verification-they are allowing only usage of Rs.100 supercash in a month for minimum KYC fulfilment AADHAAR was never mandatory for wallets use before July 2018 but since February mobikwik has forfeited lots of our money under this pretext-I was told by UIDAI RANCHI RO that once virtual Aadhar would be implemented action would be taken against such companies
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Unique Identification Authority Of India [UIDAI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    566
    Pending
    0
    Resolved
    126
    Unique Identification Authority Of India [UIDAI] Phone
    +91 11 2348 1126 [Delhi]
    +91 22 2216 3494 [Mumbai]
    +91 40 2311 9911 [Hyderabad]
    Unique Identification Authority Of India [UIDAI] Address
    Government of India, 3rd Floor, Tower II, Jeevan Bharati Building, Connaught Circus, New Delhi, Delhi, India - 110001
    View all Unique Identification Authority Of India [UIDAI] contact information