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United India Insurance Company [UIIC] Complaints & Reviews

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Updated: Jul 17, 2025
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United India Insurance Company [UIIC] reviews & complaints page 10

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S
sheikhzakirhussain84
from Mumbai, Maharashtra
Mar 14, 2018
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Address: Lucknow, Uttar Pradesh, 226022
Website: uiic.co.in/home

I bought a brand new volkswagen ameo car on 17th dec 2017, i paid for insurance (United india insurance), registration and car all at the time of purchase.

On 7th of january i met with an accident and at that i was holding a valid temporary registration.

The dealership/garage asked me to pay the entire amount of repair and the insurance company will pay u in full (Zero dep) once you receive your permanent registration number.

Now when i approached the dealership/garage with the permanent rc, they asked me to go to the insurance company (United india insurance). United india insurance (Lalbagh branch) made me run for couple of days for some documents which i already emailed them.

And yesterday they denied the claim saying that under temporary registration we can not give you any claim
POLICY BAZZAR.COM -JUST MONEY MINDED GROUP, HARASSEMENT FOR CUSTOMERS.
Subject : highly Important, Regarding Claim reimbursement of vehicle no. Up78DE7555
Good day,
This mail is in reference to my vehicle number UP78DE7555.On 18th feb 2017, early in the morning .I met a massive accident while travelling with my family .My vehicle was severely damaged from backside.With the grace of god, all my family members came out safe from this incidence.After the accident, we visited SAMARA HONDA in delhi for the repair.The surveyor was Mr. P.S BHATIA from UNITED INDIA INSURANCE LTD.He visited, surveyed and approved the claim after going through the neccessary paper work and audit. The insurance o[censored]nited India insurance company ltd. was bought from POLICY BAZZAR.COM.The insurance policy number is[protected].
While buying and filling necessary quotes of insurance, I filled wrong expiry date of my last policy(HDFC ERGO POLICY ).This was done unknowingly but I had also mentioned the necessary policy number, which was[protected].The expiry date of HDFC ergo policy was 13/01/2018 and by mistake I filled it 20/1/2018.When we applied for policy, the united India insurance company ltd. approved and issued the policy without checking the necessary details.
After the repair work was done, we bear the PAYMENT OF RS. 85, 510.
When we submitted the necessary documents, we got a mail from United India Insurance co. ltd. that your claim has been rejected because there was date lapse between current and previous policy .
DEAR SIR WE ARE THE MIDDLE CLASS FAMILY AND RS. 85, 510 IS A MAJOR FINANCIAL CRUNCH FOR US .
I request you to look after the matter and provide us justice as both POLICY BAZZAR.COM and UNITED INDIA INSURANCE COMPANY LTD has Clearly specified that we will not help you as this was completely customer fault.As POLICY BAZZAR.COM and UNITED INDIA INSURANCE CO. LTD. has issued the policy without checking the necccesay details and that too when their surveyor Mr. P.S BHATIA has sanctioned and approved for repair process.
I request you to look after the matter and provide us justice as both POLICY BAZZAR.COM and UNITED INDIA INSURANCE COMPANY LTD has Clearly specified that we will not help you as this was completely customer fault.As POLICY BAZZAR.COM and UNITED INDIA INSURANCE CO. LTD. has issued the policy without checking the necccesay details and that too when their surveyor Mr. P.S BHATIA has sanctioned and approved for the repair process.
I am attaching the policy details o[censored]nited India insurance company ltd. and bill which we have paid to Honda samara for reference and also the delhi police statement for that night accident report as proof.
We also asked POLICY BAZZAR.COM to resolve the mater for further claims as our current policy is valid till 20TH JAN 2019.But unfortunately again POLICYBAZZAR.COM has shown no interest to resolve this matter also instead they are ignoring calls from us.Also many informations what there customer care people tells us is just fraud so that they can just sell there insurances and make profit out of it .

car insurance claim denied - Comment #3055542 - Image #0
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    sudershan kuma goel
    from Bengaluru, Karnataka
    Mar 11, 2018
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    I have obtained a policy under iba health insurance scheme. I am ex - employee of sbbj (Now merged with sbi). Id no. Is [protected]. Tpa is vipul med corp insurance tpa pvt. Ltd.
    Earlier my request for cashless treatment was rejected. No details provided by tpa. I was advised telephonically that i should submit reimbursement claim after surgery.
    After surgery (Which was scheduled) i subm itted claim with tpa bangalore office on 6.1.2018. On contact i was advised that claim has been settled. But no other details provided despite follow up. On telephone i am advised that i will receive the payment. No other details are provided. File no. Is 18rb 01uij 3286.
    Can you help me in getting my money

    S k goel ph. [protected]
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      NELSON Ch
      from Idukki, Kerala
      Mar 10, 2018
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      Address: Bangalore, Karnataka, 560 001
      Website: UNITED INDIA INSURANCE

      I am a retired employee from tata coffee limited, bangalore and i am covered under the group medical policy, premium being paid by my employer company tata coffee limited.

      I underwent a cardiac surgery on 31.7.2017 at g. Kuppusamy naidu memorial hospital, coimbatore, tamil nadu and i submitted the claim for reimbursement of rs.302784/-, through paramount health services tpa pvt limited, bangalore. Again i was asked to submit additional information/documents vide paramount letter dated 15.9.2017 which was received by me through e-mail on 22.11.2017. I submitted the required documents/clarification on 30.11.2017.

      In spite of repeated requests over telephone calls/mails, my claim stands unsettled in spite of 6-3 months period after submitting the claim/required documents.

      I am put to a lot of inconvenience and hardship.

      May i request you do the needful to settle my claim without further delay.

      Nelson duraisamy
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        Sidiq Akbar
        from Idukki, Kerala
        Mar 8, 2018
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        Address: Bangalore, Karnataka, 560004

        Sir i had covered 4 policy for my canters. Eicher 11.10... Idv. 1200000. Premium 28500. With ncb. One of your agent had agreed for this idv and premium and he had messaged me i have saved it
        When i got the policies i was shocked to see idv was 1100000. When i contacted your agent now he has changed his words and i got very rude response from him. And he told me to cancel policies and 4000 would be lessed in my account. He speaks very rude.. Policy numbers
        Ka01 af 3976.[protected]p[protected].
        Ka01 af 3724. [protected]p[protected].
        Ka01 af 3974.[protected]p[protected].
        Ka01 af3722. [protected]p[protected]
        Agent name manjunath. Phone numbers.[protected].[protected]
        Policy no.210504/31/09/01/00007790 case The(M.V)S.No.40/2011
        Honourable Judge on 31/1/18 given order for immediate payment .
        After 8 years of accident still delaying payment violating Court order .
        This is effecting us as a whole, I want strong action against the defaulter.
        Rgds,
        S Kundu.
        [protected](M)
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          V
          Vsp0601
          from Mumbai, Maharashtra
          Mar 7, 2018
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          Address: Mumbai City, Maharashtra, 400091

          United india insurance Policy no:[protected]P[protected] JanakbenBJadav Mediclaim reimbursement amount is192000 rs claim is refund only 44500 is operated last 10year old policy this individual members is claim first time. Individual member
          Madiclaim policy amt is 300000 rs .all members are safety for health insurance than insurance company cannot support.
          My claim not approved for rs 78660 after submitting the documents
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            R
            ramselection
            from Sri Ganganagar, Rajasthan
            Feb 7, 2018
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            Address: 342001
            Website: ramselection @yahoo.co.in

            Consumer complaint

            Sir i have a store at sojati gate, jodhpur (Raj.) name of ram selection,
            Last week my showroom front glass gate is broken by an accident,
            So i put my claim at ur company, jodhpur branch. I given my quotation
            To ur surveyor mr rahul pitti, and next day he came to my showroom,
            But this person behaviour is not good, his behaviour of talking is not good..
            Last 12years i do business with ur company…but this type of staff i can't
            See.. Regd. This matter i already talk to mr. N. R. Bholecha as a div. Manager
            In jodhpur branch…
            So pls. Sort out this matter asap. And given me a positive reply regd.
            This matter…

            And sort my pending claim matter asap.


            Ram selection
            Pankaj tolani
            [protected]
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              A
              Ansuman Roy
              from Kolkata, West Bengal
              Feb 6, 2018
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              Address: Kolkata, West Bengal

              Dear sir,
              This is to inform you that i have lodged a claim for medical insurance for reimbursement of rs. 1, 34, 000 (Rupees one lakh thirty four thousand only) for my father's (Phsid ul how[protected] treatment where one original bill for rs.74000 (Rupees seventy four thousand only) vide bill no. Pr/17/140636 dated 21.12.2017 had been misplaced by me. Nursing home has already been issued a duplicate bill and i have given an affidavit duly notified by the advocate for the authentication as advised by tpa... I was the ex-employee of tata metaliks limited and also look after the insurance part... It was my gross mistake.. Actually i was so depressed at that time and misplaced the original bill.
              My humble request to you to consider the same as a first time case...
              Regards
              Ansuman roy
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                M
                mitraratan
                from Pandua, West Bengal
                Jan 30, 2018
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                Hospitalisation claim no.[protected] of rs. 4944 in respect of policy no. [protected]p[protected] and mem id: uic54562877pnbrd of nirmal kumar mitra was passed and remitted through neft no. [protected] on 20/11/2017 favouring my a/c no. [protected] (As per information received) by raksha tpa. But the account was closed on 30/03/2016 at the time of my retirement from punjab national bank as a result of which the amount was not credited in the account and i have not received the same as yet. I have sent e-mail at [protected]@uiic.co.in on 03/01/2018 requesting to look into the matter and to arrange to credit the amount in my current savings a/c no. [protected], ifsc : punb0787000 of punjab national bank baguiati branch and subsequently reminder. But i haven`t received any response of my mail till date.

                I attach herewith the copy of status of my claim sent by raksha tpa.

                Claim status
                Claim no. [protected]
                Memberid uic54562877pnbrd
                Unique policy number [protected]p[protected]
                Insured name nirmal kr mitra
                Patient name sumita mitra
                Relation wife
                Admission date/ discharge date 28-jul-2017 / 27-oct-2017
                For the treatment of 14. Hypertension
                Hospital name sankara nethralaya
                Claim received date 16-nov-2017
                Claim amount rs. 4944/-
                Document check list
                Document letter voucher

                Cheque no. Neft[protected]
                Pass amount rs.4944/- (Net payable)
                Tds amount: 0
                Deduction:
                Dispatch date/courier name (Latest dispatch details) 17-nov-2017 autoshoot email sent (Email sent for claim pass)
                Action has not been taken by UNITED INDIA INSURANCE CO against my complaint Id: 1851593 regarding non-credit of hospitalisation claim amount approved by Raksha TPA - policy no.[protected]p[protected],
                Mem. Id: uic54562877pnbrd till date (20/03/2018). Even I have not received any reply from the company. It seems
                that the company has to take only premium from customers but it has no obligation for making payment to
                customers. SERVICE IS VERY BAD.
                My id uic54541481pnbr claim dated october 2017 was passed for Rs 4 lac(claim for 4.40lac) as per message dt.21st Nov.2017 but after several requests they credited Rs.106000/- only in Feb 17, 2018 and informed surgeon and other
                doctors charged too high hence they passed Rs.16000/- to them instead of 340000/- It is for breast cancer surgery and claimed reimbursment. Raksha TPA is cheated some thing and there is no respone from UIIC or IBA, TPA
                complained to IRDA through IGMS. recd. complaint number only its already passed three months not responded from IRDA. Complained to customer care HO chennai and Mombay also. Not received acknowledgements also to further action through ombudsman/consumerforum
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                  akhil900
                  from Hyderabad, Telangana
                  Jan 29, 2018
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                  reimbursement claim denied

                  Address: 400068

                  Name of the company : united india,
                  Date of commencement :[protected] to[protected],
                  Previous policy no - [protected]p[protected],
                  Policy no : [protected]p[protected],
                  Premium amount : 26395/-,
                  Claim no : 15688959,
                  Claim amount - 1, 17, 000/-
                  Problem - my father was admitted to hospital and the united india insurance initially rejected the cashless service and then when the claim was submitted...
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                  S
                  Sanni SINHA
                  from Pune, Maharashtra
                  Jan 28, 2018
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                  I have my personal car insurance from united india insurance, done through policybazaar.com.
                  I met with an accident on 21st nov, 17 nearby patna (Bihar)
                  After enough efforts i got survey arranged and finally car repaired by 17th dec, 17 on 17th i made all payments and collected my car. Next day itself i send all relevant documents and bill along with money receipts to concerned team. Bill amount is huge around 1.2lakhs
                  Till date my claim reimbursement not settled. To add to it nobody informing the details about the claim refund status.
                  I tried to contact officials but they are not responding to phone calls nor mails.
                  Policy no.[protected]
                  Please tell me what to do. Policybazzar also contacted but they are clueless.
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                    Ramavath Govindu
                    from Mumbai, Maharashtra
                    Jan 21, 2018
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                    Address: Chennai, Tamil Nadu
                    Website: www.uiic.co.in

                    I am bank employee, i was sending maternity claim to mdindia health insurance tpa pvt ltd, this tpa is restrict to my claim due third maternity claim, but as per iba agreement with united india insurance company ltd, that is claim to be given delivery irrespective of number of children,, this subject is says in iba agreement appendix 1, para 3.5 and sub clause vi, page no. 56, refer iba agreement. Same as 10 th biparted settlement of bankers with iba. (Indian bank association),,
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                      S
                      Sohan Lal ji
                      from Samrala, Punjab
                      Jan 16, 2018
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                      Address: Panipat, Haryana

                      Sohan lal
                      Vpo shodapur (Assandh road) panipat
                      Bike no: hr-06-al-6516
                      Policy no: [protected]p[protected]

                      On dated 01/08/2017 @ time approx 04:30pm,
                      I was traveling from jharli (Jhajjar) to panipat, this was rainy day.
                      In between jahajgarh to beri my bike is hit on opening on road and my bike rear wheel is damaged.in rohtak i repaired the wheel and came to home late night.
                      I had claim it to insurance company they replied rear wheel of vehicle is welded this was not cover in policy.

                      In my case if i was not repair my bike how can i came to home. When we purchase policy they were not told this type of condition.
                      Please do some needful for this company fraud.
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                        sukanto
                        from Tezu, Arunachal Pradesh
                        Jan 3, 2018
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                        Address: Chennai, Tamil Nadu

                        Ref. :- policy no. :- 010500/48/2017/41/000002/15717, membership no. :- 03i01192885y, claim no. :- 1. T[protected]. 2. T[protected]. Aforesaid claims had been settled on 25/11/2017 & 08/12/2017 respectively by the concerned tpa m/s medicare tpa services (I) pvt. Ltd., kolkata. The concerned tpa had assured that claims had been settled, neft will be made shortly, which is yet to be made till date even after expiry of more than 30 days.
                        D/sir my bick stolen was 15/08/2017 and and I am submitted all claim papers in Katrasgarh branch but they are unnecessary delay my claim payment. My bick no. is-JH10AV/9105
                        The claim for animal death for Badamba Block, Cuttack District is not done by ur company since 9 to 10 months.the beneficiaries pressing hard & the agitation growing .

                        Requesting u to settle the claims as soon as possible.
                        VAS BADAMBA
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                          Arindamd90
                          from Mumbai, Maharashtra
                          Jan 2, 2018
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                          grievance on medical reimbursement

                          Address: 400072
                          Website: www.uhcpindia.com

                          I was having an extreme bad experience while applying for the cashless process through "united india insurance company limited" for my father’s pacemaker operation. At the last moment, cashless facility was rejected. That time it was being told : “this process is not covered under cashless facility but you can apply for reimbursement after discharge”. So i claimed for the reimbursement but again my full claim was rejected. I have requested...
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                          Swati Bandhopadhyay
                          from Kolkata, West Bengal
                          Dec 20, 2017
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                          I have gold individual health policy. Which no is [protected]p[protected]. My sum insured is 100000. As per my policy i claim 70% of the sum insured. But i got less then 30% of my claim. My expenses is rs.47000 but i got only 21000 in my golstone surgury. Why i got too much insafficient money. Plese give resons. I also give company my post and pre hospitalization details and give company my original documents. Pre and post hospitalizan expences is rs.12000 but company only paid rs 6000. My actula expences is rs 59000 but company only give me 27000. Why the amount is too poor. Plese give the reson and send me the blance amount as soon as poissable
                          Dear Sir,
                          I have taken a policy under IBA scheme for Bank employees for the year 1st Nov 2016 to Oct 2107. I am a reitred Chief Manager of e-sbm and my employee no.15184. The bills for Domiciliary treatment of Sep.2017 are not honoured by the above TPA for want of insure amount. They are not even returning the original bills. Hence the complaint
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                            vijayhospital
                            from Bengaluru, Karnataka
                            Dec 14, 2017
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                            Address: Krishnagiri, Tamil Nadu

                            Greetings from vijay hospital, hosur

                            We are receiving tpa cashless claims payment through bank's they are providing only utr nos from which are unable to trace out the claim details (Belongs to which tpa) as your company is providing cashless fecility through tpa s in india.

                            With this information hospitals are unable to trace out the claim details.

                            Kindly make arrangement to include tpa details in bank payment transaction.

                            So kindly solve the problem.
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                              mlghosh
                              from Kolkata, West Bengal
                              Dec 13, 2017
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                              Address: 700051
                              Website: [email protected]

                              I am a retired State Bank Employee and member of Retired Employees Medical Benefit Trust under Retired Employees Medical Benefit Scheme and having Insurance Policy No - [protected]P[protected] Policy B ) for sum insured Rs.3.00 lacs with UHID No-UIIC [protected] for Sri Manik Lal Ghosh (myself) and [protected] for Sm. Bani Ghosh (wife)

                              I have submitted 2(two) Medical Bills, one for claim amount of Rs.5672.50 for myself and other one for claim amount of Rs.2991.50 for Bani Ghosh ( wife ) on 08.11.2017 over the counter of person, name, Oindrila at the office of Insurance Company at State Bank of India, Administrative Office, Bidhannagar, Kankurgachi, Kolkata after approving the Bills from my pension paying Branch, Calcutta Airport Branch of State Bank of India.

                              Among these 2(two) Bills, only Bills for Claim amount Rs.5672.50 for myself has been paid and after deduction Rs.3947.00 credited to my account on 16.11.2017 but other Bill for my wife has not been paid. Both the Bills for Rs.5672.50 & Rs.2991.50 have been submitted at a time with one bunch, keeping my Bills at top & wife's Bill at the bottom.

                              I have enquired at Toll Free No, they said only one Bill for claim amount of Rs. 5672.50 has been found & that has been paid and they have not received any other Bill.

                              I have contacted at the office of Insurance Company on 02.12.2017 and advise the matter to Madam. Oindrila to whom I have submitted my both the Bills that I have not received the payment of second Bill of my wife. She checked only the records & told me you have submitted only one Bill the other Bill not has been deposited here and told me to make a phone on 06.12.2017, in the mean time she will search the records to see the Bills copies alongwith other papers. I have made phone on 06.12.2017 and asked him about my Bills, she again repeat the same talkings we have searched but found only one Bill which was already paid but nothing about my other Bills.

                              So, I request, please look into matter & arrange for the lost Bills & payment theirof.

                              The matter is extremely urgent.
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                                Namrta Kaur
                                from Rohtak, Haryana
                                Dec 11, 2017
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                                Address: Ambala, Haryana, 133001

                                This is in regard to my insurance claim made with united india insurance and tpa 'dedicated healthcare services'
                                -that i am an employee of bank of baroda
                                -that we are covered under medical insurance scheme by united india insurance
                                -that i was blessed with a baby girl on 2 october for which i had sent the reimbursement forms and other documents to the above mentioned company. On 28 october, their office had received my papers which is as per their condition of sending claim of reimbursement within one month. But till date i have not received the payment which is rs 34167. My claim id is 15660143. On telephonic conversation on their toll free number, i have been informed that 'insurer payment is in progress'. Even after 15 days of this status, i haven't received the payment.
                                -this undue delay in making payment is just not acceptable and the company is liable to pay interest.

                                Kindly look into the matter and guide me accordingly.

                                Thanks and regards

                                Namrata
                                Ph-[protected], [protected]
                                Policy no-[protected]p[protected]
                                Maid-[protected]
                                Claim id[protected]
                                [protected]@gmail.com
                                I have made claim of my Vehicle bearing reg no HP575600 before 1 year and still the claimed amount have not been made from last 1 year, we are asking the offices in Himachal Pradesh and we are not getting the proper response from any where. Please do the needfull
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                                  rkana
                                  from Gagret, Himachal Pradesh
                                  Dec 10, 2017
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                                  Address: Jaipur, Rajasthan

                                  I insured my car under policy no [protected]p[protected] from your most preferred insurance company. My vehicle was stolen dated 10/06/2017. I immediate inform the police control room on 100 mumber and lodged fir on very same day 10/06/2017. I lodged the claim in your company but my theft claim was rejected/deny the liability due to delay intimation and not parked in parking. I wants to explain about delay and parking.
                                  This day was saturday and next day was sunday. On monday 12 june i was informed on telephone to branch office bagru where i insured my car on 11th june about stolen of my car. Branch office bagru asked me to inform to service hub jaipur i was not aware about to inform to service hub. Then i was tried to inform on telephone on 12th 13th and 14 june to service hub but no body picked the phone and i again tried continuously on 16 june picked the phone at hub and asked to inform in written. On that time i was suffering from tuberculosis and taking treatment from doctor and the treatment is still going.in mean time i was not in position to came my self due to illness although there was 12 june to 16 june was working day and 17 and 18 june again holyday.in spite of illness i personally came to jaipur on 19/06/2017 from my village which is far about 65 kilometre from jaipur and inform to service hub jaipur in written.
                                  On the date of accident i went to dulbhji hospital to visit/met my relative on 10th june. My relative was very serious so i was hurry to went. At that time the gaurd asked that there is no space in parking and wait to half an hours. I was not in position to wait as my relative was very serious so i parked the vehicle in street in front of hospital. There was sufficiant parking and about 20 to 25 vehicles already parked.
                                  I humbly request to consider/settle my theft claim and oblige me. As there is mare delay intimation and no parking was available.

                                  Yours faithful and regular customer
                                  Sarvan lal s/o balu ram.
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                                    NarenderKu
                                    from Jodhpur, Rajasthan
                                    Dec 10, 2017
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                                    Address: Alwar, Rajasthan, 301019

                                    United india insurance company limited
                                    Policy number 041100/28/17/p[protected] policy issuing office 041100 mdindia healthcare services pvt ltd - delhi
                                    Policy type tailor made group health policy claim type non cash less
                                    Mdid number mdi5-[protected] claim number mdi3562120
                                    Insured name: steel authority of india ltd. Patient name narender kumar
                                    Policy inception date 11-apr-2017 policy end date 10-apr-2018
                                    Policy coverage na current si 400000
                                    Cumulative bonus 0 applicable si 400000
                                    Deduction details :
                                    Rs. 1000 : scan / biometry reports are not available..
                                    Report is available, why deduct???
                                    Rs. 68 : non-medical expenses are not payable. - eye drape
                                    +1 photos
                                    Dec 10, 2017
                                    Updated by NarenderKu
                                    Rs.1000/- deducted saying a report not available, but it is attached herewith. Rs.1000/- may please be reimbursed immediately.

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