Urbanic Complaints & Reviews

I had placed my order on urbanic on 14th November, expecting it to deliver in maximum 10 days, till 18th November, 2022 i was able to see all the processing of the order thereafter which the tracking is stuck on order ready for dispatch, i had ordered since i am travelling international on 25th November, despite telling the urgency of order there is no reponse and escalation. From their end i would request to kindly escalate ASAP so that i can recieve it on time order id is[protected] with the name of Shrey Mittal, contact number [protected], please help since its URGENT ‼️

I placed an order on 7th November.They showed the estimated delivery on 17th November.But it had been more than 13 days the product is not shipped yet.When I enquired about this from their customers service they are saying that it will take another 5 days to ship the order.My question is if you are not able to fulfill the order then why you are providing false information to the customers.

I ordered a button classic blazer 'black' colour and 'L' size on 13th november. This is my order ID:[protected]. I want to return my product as I received a wrong item. It is a blue blazer. So i applied for return. But today I received a message on whatsapp saying that they couldn't fulfill my return. And asked me to send pictures of the item. I have also sent the pictures through mail still they haven't replied me or haven't taken any action. I need my refund back. I have been the regular customer o[censored]rbanic this is the first time I am facing this problem. I really need my money back. Please allow me to reinitiate the return request again. It's showing request is under review. Please it's an humble request to you to help me out.

I placed my Urbanic order on 17th nov and the delivery dates are between 1st dec- 5th dec but I want to use the product before 25th nov, I request Urbanic to deliver my product before 25th nov the order id is[protected]

HI, I have placed 2 orders[protected] &[protected], one was placed on 09th Nov and other on 11th Nov, the Expected date of delivery was between 19nov to 23rd Nov, today its been 10days and the order is still getting ready for dispatch, this is ridiculous, if its still not dispatched, how the hell is it going to be delivered between 19th-23rd Nov ??I had ordered these products as a gift to my sister for her birthday, how would you think that it will make sense it it reaches me after her birthday? Kindly treat this on priority and let me know when can i expect these products to be delivered to me.

I ordered 3 things from urbanic on 7th of November and yet I'm sitting and waiting for my order on 18th of November. I need this order on 20th of November as it's literal urgent. urbanic please look into it.

I've ordered some stuff from urbanic and it's been over 2 weeks, I've to get my order till 20th of November as it's urgent. Urbanic please look into it.

This is the order id[protected] and the order isn't dispatched yet and the executive are not responding i have paid in advance still the order not delivered yet after seeing reviews about the same fraud ..
It's already been more than 11 days process my order and get it delivered

I have returned 4 products out of which i have not recieved refund for 2 products.
Order id is[protected]
I want my refund asap

Worst app...I ordered jeans from urbanic but I got defective product and they are not returning it😠

Hey. I placed an order for the dress on 14th Nov. Order ID is[protected]. It is showing that order will be delivered by 22nov-27nov.
But i need that dress very urgently on 23rd of Nov. Could you please help me to get it delivered or or before 23rd nov. Otherwise the dress will have no meaning to get it delivered after 23.

I had placed an order on 6th November.

Order ID:[protected].

Since few days i have not been getting accurate details of my products transaction.
I need the product for my immediate use but I'm in unable to track them. The chat box too isn't working.

I am shocked at how delayed and how poor the service at urbanic is. This is the rock bottom a company can hit. With customers like us so dissatisfied with the service like order delivery- I don't see a bright future for this company anymore. Really disappointed. I placed my order on 3rd November. Today it's 13th November and till now there is no update at all!!! The order has not even been dispatched! What is happening ? Why am I not receiving any updates ? Absolutely ridiculous.
My order id is[protected]

I ordered jeans from urbanic but it is defective...I want to return it

I want to return my product that I ordered from urbanic because it is defective

Order from urbanic of rs 759

Heey, this is me first time ordering from urbanic .
I placed my order today in the evening and from there 3 items are still under processing. Its midnight now!!!
Can you pls tell when my order's gonna get confirmed

Hi,

I have placed an order from urbanic on 30th oct and after 4th status is not changing still in transit. I try to connect with them via email but they are not responding

I ordered two jeans from urbanic and i requested to return one of them on 28 october. On 29 october one executive from delhivery came to pick up the parcel and i gave it to him and asked to take the otp but he did not take it and said that its fine.

On the same day after two hours again another executive came and asked for parcel and i told him that earlier one of the executive came and took it. So he generated some code to cancel the reverse pickup and he asked me to give him the otp to cancel the reverse pickup so i gave him the otp.

After 29 october the status of my product was not updated and it was still showing me awaiting pickup. So i reached to customer service and asked for help and explained my problem.

After that day again return pickup was initiated and the same person came who came on 29 october second time. I explained him my problem and he said the other executive might have not updated the status from his end.

So i am writing this mail to asked you to please contact with the delivery service and find out why they have not updated from their end because i am suffering.

Kindly help me with that . I don't know the person's name or contact number . I just know how he looks . He was a middle aged man, average height, wear spectacles, and have less hair on the middle part. He carried some type of writing pad with him and wore total khaki

Order Id:[protected]
I ordered a dress, that required a back thread, to tie, but that thread wasn't provided in the package . When asked, they bluntly said delivery charges are not refundable. It was company's fault, that they provided incomplete item, & they should bear the total expense.