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Urbanic Complaints & Reviews

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Last updated Mar 22, 2024
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Urbanic reviews & complaints page 21

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S
Saswatika
Nov 16, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund221102230241023002

I have returned 4 products out of which i have not recieved refund for 2 products.
Order id is[protected]
I want my refund asap...
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H
Harshita1117
Nov 15, 2022
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Not returning order

Worst app...I ordered jeans from urbanic but I got defective product and they are not returning it😠...
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8
8anch8
from Bulandshahr, Uttar Pradesh
Nov 15, 2022
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I want to get my order deliver faster.

Hey. I placed an order for the dress on 14th Nov. Order ID is[protected]. It is showing that order will be delivered by 22nov-27nov.
But i need that dress very urgently on 23rd of Nov. Could you please help me to get it delivered or or before 23rd nov. Otherwise the dress will have no meaning to get it delivered after 23....
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M
from Ernakulam, Kerala
Nov 14, 2022
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Product tracker not showing accurate details

I had placed an order on 6th November.

Order ID:[protected].

Since few days i have not been getting accurate details of my products transaction.
I need the product for my immediate use but I'm in unable to track them. The chat box too isn't working....
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S
Shreeja chattopadhyay
Nov 13, 2022
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Extreme delay in delivering my order

Website:in.urbanic.com/?channel=google&other_detail_id=search&detail_type=others&biz_type=ppc&short_key=jne22m&utm_term=urbanic&gclid=Cj0KCQiAyMKbBhD1ARIsANs7rEEfE4iJ3uVqXFJJvO0xur39ZBGJlXhl5u_py_4g-H

I am shocked at how delayed and how poor the service at urbanic is. This is the rock bottom a company can hit. With customers like us so dissatisfied with the service like order delivery- I don't see a bright future for this company anymore. Really disappointed. I placed my order on 3rd November. Today it's 13th November and till now there is no update at all!!! The order has not even been dispatched! What is happening ? Why am I not receiving...
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H
Harshita1117
Nov 13, 2022
Nov 15, 2022
This thread was updated on Nov 15, 2022
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Return order

I ordered jeans from urbanic but it is defective...I want to return it...
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H
Harshita1117
Nov 13, 2022
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Defective product

I want to return my product that I ordered from urbanic because it is defective...
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Prihahtkkd bl
from Tezpur, Assam
Nov 11, 2022
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Want my refund

Address:London
Website:Urbanic.com

Order from urbanic of rs 759...
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D
Dimple Sahoo
from Nagpur, Maharashtra
Nov 10, 2022
Nov 22, 2022
This thread was updated on Nov 22, 2022
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3 items Order still under process

Heey, this is me first time ordering from urbanic .
I placed my order today in the evening and from there 3 items are still under processing. Its midnight now!!!
Can you pls tell when my order's gonna get confirmed...
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A
Ayushikh
from Mumbai, Maharashtra
Nov 9, 2022
Nov 19, 2022
This thread was updated on Nov 19, 2022
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Urbanic delivery

Hi,

I have placed an order from urbanic on 30th oct and after 4th status is not changing still in transit. I try to connect with them via email but they are not responding...
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S
sweety khut
Nov 8, 2022
Nov 16, 2022
This thread was updated on Nov 16, 2022
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Refund not given for returned product

I ordered two jeans from urbanic and i requested to return one of them on 28 october. On 29 october one executive from delhivery came to pick up the parcel and i gave it to him and asked to take the otp but he did not take it and said that its fine.

On the same day after two hours again another executive came and asked for parcel and i told him that earlier one of the executive came and took it. So he generated some code to...
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T
Tania RoyChaudhury
Nov 8, 2022
Nov 19, 2022
This thread was updated on Nov 19, 2022
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Did Not refund delivery charges, when product received had missing items

Order Id:[protected]
I ordered a dress, that required a back thread, to tie, but that thread wasn't provided in the package . When asked, they bluntly said delivery charges are not refundable. It was company's fault, that they provided incomplete item, & they should bear the total expense....
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S
Sarah jai
from Powai, Maharashtra
Nov 5, 2022
Nov 19, 2022
This thread was updated on Nov 19, 2022
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Failure of refund due to wrong beneficiary details

Website:Urbanic

I ordered an item and returned in 2 days because fitting was not right. The order was collected the next day but in the app it shows refund failed. I had a chat with the support team multiple times and each and every time they give a form for me to fill stating that my account details were not correct I tried to fill the form every time giving different bank details each time and cross checked to make sure the details were accurate but it...
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A
Abhimishraaaa
from Mumbai, Maharashtra
Nov 5, 2022
Nov 16, 2022
This thread was updated on Nov 16, 2022
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Slowest delivery

They do not deliver their products on time and are always late, the slowest delivery possible they provide, they are worst at handling their customers orders...
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N
Nisha
from New Delhi, Delhi
Nov 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order no- 220908132225024002- Not deliver product not they Refunding money

Address:Khasra No 6/21, 8/1, Village - Sampka, Jamalpur, Tehsil - Pataudi, Haryana, 122503

I have ordered few dress from Urbanic on 7th Sept'22, but they have not delivered my products, delivery company have updated that my product they have returned to company due to some security reasons, but after multiple follow-ups these people not refunding my money, they don't have any customer care no where you can reach out only one system generated mail you will get on mail, they are just making us fool. very unprofessional people.br...
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Nisha
from New Delhi, Delhi
Nov 3, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order no- 220908132225024002- Neither deliver product nor they Refunding money

Address:21, KG Marg, Atul Grove Road, Janpath, Connaught Place, New Delhi, Delhi 110001

I've ordered few products on 7th Sept'22, its 3rd Nov'22, these people neither delivered these products or refunding my money, after multiple follow up they are just sending one system generating mail, no contact number to connect them, no resolution yet, pls. help to get this refund asap, its Rs. 11750, i want my refund asap.

PFA all relevant details for your reference.

Maysquare Lifestyle Private Limitedbr...
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sanamsyed786
from New Delhi, Delhi
Nov 2, 2022
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My order are missing in package

I have order 5 products I have only Recieved two products and they taken the full money one black one piece, one black bag, one gym leggings three products are missing kindly refund my money or send me the products my tracking is no is [protected], and my order id no is[protected]...
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A
anindita palit
from Delhi, Delhi
Oct 31, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
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Not refunded my money from last 2 months

I have ordered one item from Urbanic app from Customer ID- [protected]
Same contact number as well.
Order was done on 31st August 2022 and payment mode was COD. As i returned the item due to size issue. The return was not processed at all. After so many chats with executive...same answer was there our team is working on it.
I don't understand what is the problem...this kind of disappointed was not accepted at all. I am...
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N
Nilofar Praveen
Oct 28, 2022
Nov 1, 2022
This thread was updated on Nov 1, 2022
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No delivery of product and no refund

I have ordered a product from Urbanic. It was supposed to get delivered on 24-25 October. But when I checked the order status, it was written that the delivery person tried to contact me and I was unavailable which is not the case. I received no such calls. Now I just want my refund atleast. I'm really disappointed from such a behavior. Actually no one would ever want to buy anything from Urbanic if things are going to be that way....
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A
Amamul ansari
Oct 27, 2022
Nov 3, 2022
This thread was updated on Nov 3, 2022
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Delay in delivery of product

Website:Urbanic

I ordered on 16th October and I already pay for that products but they do not that products till now order I'd:[protected]....
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