Urbanic Complaints & Reviews

My order placed on 12th April 2022 has still not been delivered, and its 2nd may 2022 today. No tracking number has been generated. its been almost 3 weeks.
Order number[protected]...

I have ordered on 12th April and expected delivery date was 21st April to 25th April, and today it's 29th April.
It's been 18 days and my order is still not deliver to me.
Order status is also showing in process not confirmed or placed.
I want my order to be delivered as soon as possible if it is not possible then please give my money back....

I purchased a top from urbanic and i get the product on april 21 and due to size issues i think of to return the product.I submit the return request on the same day and the next day delivery man came to pick up the product but he cancelled the return due to tag verification issue.He said that the verification code is not matching.I request once more for return but it also failed due to same reason .I request to customer care to resolve it...

I ordered on April 3th and it's already April 19th but the order status is in processing and hasn't been shipped. The estimate delivery is April 22nd but the order hasn't even been dispatched pop r shipped now. Please revert back properly urbanic. Your customer service is horrible....

Refund status for order id:[protected]
Order id:[protected]. I have partially cancelled the order after payment and it's been more than 7 days I have not got refund.

Also for the order id:[protected] it' been 4 month and I have not get partial refund for my cancelled order. I don't understand the cheap tactics of your company. If I didn't get my refund in this week I will definitely fine a FIR...

I order my product ad 15 th march ans its show me to deliver in 19 th march its 11th april today around one month and I still not getting any of product and refund I raise my complain by chat to therier support deipmetmnet by 5 to 6 time everytime they say we will deliver you soon and not doing anything...

For my order number[protected], the refund has still not come. It is going to be almost a month now and the customer service guy says the refund has been made but no sign in the account. Please speed up the process....

I've ordered jeans...its been a week and it's still processing and payment is already done...

I brought a dress from Urbanic 19 March and paid online...But when I received it didn't too good so I returned it 30 March ...but it's been 4 days I still didn't get refund...I mean it's so disappointing ...So I contacted customer service...But they send me a fake screenshot where he claimed that they refunded the money...But I clearly saw the picture and noticed which they sent me it's fake ...But still I requested them to help me...they...

I ordered a dress of rs 1174 on 13 march and receive it on 15 march in morning I apply for return on same day in evening and pick up has been done on 19 march but your pickup partner doesn't give me any slip I didn't receive any message and they are showing return request cancelled and i didn't recieve my refund as well what is this please resolve this by your side as soon as possible and please give my refund...

Hello urbanic so I order a pair of leggings from that '2 for 990’ offer but the quality was really bad and I want to return both.
I’ve sent you request for both of leggings but you have approved only one piece of leggings’ return and the other one is in waiting.
As in I’ve ordered it in offer I’ve together only one bill and pakaging of both so kindly accept the return of the second pair of leggings too. I’ve to...

Order Number:[protected]
Order Date: 15.03.2022
Invoice Number: 22MLDL[protected]
Invoice Date: 16.03.2022
Order items:
1) Simplicity Bodysuit, Red, S
HSN:[protected] ₹696(after discount reduction)
[protected].86 33.14 696
2) Chain Pullover Sweatshirt, Black, M
HSN:[protected] ₹1, 055(after discount reduction )

I ordered 2 dresses from urbanic app with...

Hi Team,

Trying to follow up since long but no update yet. I have raised a return immediately after receiving the order but it has not been collected yet and status shows cancelled. When spoke to live chat they apologized and said they will again arrange a pick up. But since then no update and no reply from them.

Please look into this otherwise I am forced to take this to consumer court. I am an advocate by...

Https://www.urbanic.com/order/[protected]

This order is stuck and I have a travel ahead. Need the product asap...

I requested to return the products on 27th Feb but still nothing has been done...rather the customer care executive is fooling daily...O am wasting my time energy resources and money but not getting anything done... kindly help...

The person who came to delivery my things he doesn't seem well he is rude and using abusive words which my sister collected by parcel as I was out side and while he was on call he even mis behave with me so please I request you to take action this problem and change the delivery man for my area and he even don't want to come to door step and distribute our parcel .kindly look after this matter because other app delivery person never dispoint...

I have ordered a dress worth INR 1, 233 but decided to cancel the order in 5 minutes. They told they will refund my money in 3-5 business days. This incident happened in 6th March 2022. I haven't received my refund yet from them....

Its been 10 days, over the maximum refunding time and no money is received
Order no. :[protected]
Return date : 28 feb 2022...

I haven't received my refund, which has failed twice. The company does not have a customer care phone number hence I mailed. The replies to the mail are extremely unclear. I am not even getting the option to change my bank details.
Returned items- 2
Refund amount is - (₹1299+ ₹1155) ₹2454
Order ID[protected]
Account is with this phone number- [protected]...

The order is not given and refund is not initiated as well...