Usha Complaints & Reviews

I have never faced such a bad service on warranty in my entire life. The technician had no manner on how to speak and even though clearly hearing the sound issue, awas denying the issue altogether. The service center for this complaint was At Once Services. The technician was so rude even though i was talking politely, saying things like i cannot satisfy your issue and you re wasting my time and refusing to do even a simple fix. IT seemed like he was doing me a huge favour by even talking to me.Later on deliberately dumped a lot of greasy spare parts on my bedsheet and ruined them. Whenever i would try to talk to him to get the issue resolved he would make a very snark remark. Customer Care were no help at all and they didnt even assign the issue to someone else even after this technician deliberately refused to fix the issue 2 seperate times and told to discuss with service center only

I have previously held USHA brand in high regard, but with this harrowing experience i will not be purchasing anything even remotley associated with this brand.

Dear team Usha,
I writing this mail regarding usha services,
I purchased Usha janome wonder stitch plus automatic sewing machine on 22th October and after purchase i request to usha customer care services free home demo .Customer care employee told our executives will given demo by 96 hours but not visits home and also not called after that again i called customer number and explained this request again customer care executive told we will arrange free home delivery earliest but also no response I think before purchasing usha services is best but reality is usha services is worst. I request team usha really think customer Friendly service. please check why delay regarding this service. Why are you promised free home demo this is sales gimmick. I struggled last 10 days and also lost my business. Team usha bare my business lost. This is request mail for regarding this. It's not resolved team usha i Think go to consumer forum court and raise complaint. Think it which one better.
Awaiting your needful action for delay service

Sir. Mera induction cooker abhi warrenty mei hai or usha care wale na usko repair kr rhe hai or na replace. 2sep22 se maine complaint kr rkhi hai pr abhi tk koi solution nhi hua hai. 1 month se mai preshan ho chuka hu pr ye koi solution nhi kr rhe hai.plz resolve my problem

Dear sir,
I am sorry to say that Usha compliant system and management very worsted, they are hold compliant 48 hour and after cancelled the compliant by self. my induction cooker deteriorate back to back. they are not solved full problem. my last compliant no is cc[protected]

I purchased a Food processor of 10000rs in august 2021, got an issue with the product and raised several complaints but no one responded and no technician addressed the issue, I got fed up with their service.

Dear Sir/Mam,
Good afternoon!

I bought Steam iron In May'22. From Day 1, I am not able to do ironing. Due to faulty product design, this Iron is sticking with the clothes.
Dealer asked to complain in Usha. But no actions taken.

Such a useless product. waste of time & money.

Please refund my money .

I have usha cold press juicer and since 3 month i am calling customer care they always provide me service centre number. And service centre says they don't have part available bcz company doesn't have. i bought this juicer 4-5 years back its not that its too old. I wrote a mail too but there is no reply. i am really fed up and pissed off by there services. they need to work on it a lot. 3 month is a long time to wait. also customer care will put you on hold for 20 min than you yourself disconnect call.

Hi Team,

Regret to inform that having a very bad experience with USHA service, where the SN Enterprises agent calls me & demands the customer to raise a demo call post informing him that there might be a technical issue with the disc holder hence we require a service person to look into it.

Wherein the agent is extremely rude, telling us that we are unaware of the usage & simply we raise a service request. Firstly...

I had purchased Usha fan in April 2021 and is under warranty. Unfortunately, in Aug 2022, we faced a problem and customer service sent an engineer, who informed immediate replacement as it is in warranty. Till date the replacement is not being made. I have been making continuous request to the dealer and subsequently to the customer service for last 1 month. The dealer says it does not have the model and the customer service only provides...

Usha Aquerra 25l is not working properly, water is stored in it.

I have purchased a water pump 1 horsepower which is not working. Please send service engineer to repair the same.

My new Usha max desert air cooler bought on 14th August 2022 from Datamation Ghy Assam has a manufacturer defect .I want exchange of my cooler

Two times the complaint No. CC[protected] booked and entrusted to mr venkat technician mobile No.[protected]. He was promised to visit and not yet visited and not lifting the phone. Second occasions the complaint was booked by referring the same complaint number and nobody neither visited the site not attended the compliant and complaint was closed without getting confirmation from the customer. The call is pending since 11.08.22 . I would like take it with appropriate forums to claim the damages.

Fan blade broken, multiple complaints lodged in 10 days, still no response from croma or usha, I want the fand blade replaced and I am ready to pay

I have Bajaj mixer of 1500 rupees cost.
I used it for 10 years. All the jars are still intact. No problem of threading worn out of any Jar.
I have purchased USHA 3811 food processor for 12, 000 rupees. So costly and high quality. Jar has neither broken or damaged. Even not a single plastic cuppler has worn out. The multi purpose Jar I found loose at its base. It does not have threading at one screw place. Hence it is loose and leakage at base.
Now question is how the threading can be damaged by customer???
It is a manufacturing defect. I have received a defective pot.
By spending so much for a very popular brand USHA, I can not expect it's part will be defective and of no use within a year and half.
Hence requesting you please replace the multi purpose Jar as your technician said that it can not be repair

I lodged complain( Complain No. is CC[protected]against fan on 20/07/2022. It was attended on 25/07/2022.
Technician could not solve failure and leave the fan in open condition ( without assemble).
Failure is pending but complain has closed without confirmation.
Please take action against Usha International Ltd.

Kanchan Prasad Bind
[protected]
[protected]
[protected]

I Mehak Rastogi phone no [protected] had purchased an iron press. I registered a complaint for getting it repaired and given it to the service centre, since 35 days i am waiting it to get repaired or replaced but yet nobody is working on it, the service centre is not supporting and even the Usha customer care service is worst. They are not listen to me and ending up my call. I want my press back either repaired or replaced....

I had brought a fan in March, it has stopped, it is not running.

In our food processor we were having the issue with the juice maker and we called your agent for that he took that equipment and since then never returned it. We are unable to use the food processor for the purpose of juice since then, also the agent of yours who took this from us did not even pick our call. We need you to look into that matter and make our equipment to be returned or replaced.

I have a Usha Lexus storage water heater installed in one of the wash rooms. This provides hot water to both the wash rooms at my home as the internal plumbing work was done in such a way at the time of construction.
Water is getting heated properly. However, the flow of the water is too thin and lot of steam is coming out. Would like to have the same checked and serviced by the technician.