Usha Complaints & Reviews

Dear USHA Customer, your complaint no CC[protected] is assigned to Mr Venkatesh Uttharadhi, [protected], he will call shortly to fix up time with you. Please see the identity card of the technician to check the name informed earlier. Any Service/Spares charges to be paid to assigned engineer only against receipt. Company is not liable in any manner for any payments made to unauthorized persons

I have raised complaint for service request but till now no one responded. Please find the below complaint details raised on 02nd September 2023
Dear USHA Customer, your complaint no CC[protected] is assigned to Mr Venkatesh Uttharadhi, [protected], he will call shortly to fix up time with you. Please see the identity card of the technician to check the name informed earlier. Any Service/Spares charges to be paid to assigned engineer only against receipt. Company is not liable in any manner for any payments made to unauthorized persons

After multiple follow ups and raising this complaint

I had purchased 4 fans, 2fans having issues. Both are too much sound and not working in full speed. So kindly I request to you please send Technician for warranty service.
Thank you
S. Kader mohideen
Add: Royal Vesta apartment
Block: E, door no: 3E
Vayalur main road, M.M nagar
Trichy-620102
Cell no: [protected]

I had purchased 4 fans from Karaikal on 8 months back. 2 fans having too much sound and not running full speed. Kindly I request to you, please send technicians for warranty service.

I had purchased a ceiling fan in jan, and the fan is not working in April. Within 3months product is not working. Starting from may registered multiple service request. Everytime service person closes the ticket saying no response on call or service done. Even after 2months couldn't get any service. Vry bad product and very bad service.
Never ever going to buy Usha product

Dear USHA Customer, your complaint no IC[protected] is assigned to Mr K VINAY GOUD, [protected] . I got these details but nobody contacted me so far. When I tried reaching on the given number no one picked up the call. I tried customer care number twice with hrs gap and they are not helpful. They gave one service center number which is temporarily out of service. Very bad customer service, highly dissatisfied. If I don’t get support in next 24hrs I’m want to return the product.

I have raised request with Usha for the food processor repair with complaint no CC[protected] on 21st June, till no there is no update from Usha regarding the complaint, I was called by technician with number [protected] stating that the food processor has motor issue and it will be replaced within 2days, but so far nothing has happened and heis not even receiving my calls.

Please consider this as urgent and look into issue it's been already 10 days.

Regards
Abhishek

Induction not working
I complaint many times

The fan is making lot of noise. Please depute a technician

Hi- This is in regards to Technical visit ref no- 3807 for which my Father has raised the issue multiple time but no solution being provided till date. He called Usha customer care several times and was assured by the customer representative that Technical visit has been scheduled which has never happened till date.

He previously raised his complaint under ticket ref no CC[protected] on which no solution is provided till date.

He would have called Usha customer service for around 50 times and always assured with a fake technical visit as a solution which doesn’t seem to happen till date.

My Father has been a long associated Usha products consumer who always believed in product quality and service however this recent incident has shaken his trust very badly.

I don’t know whether Usha as a company looks into its customer complaints based on product category and price. A customer complaining several times with no concrete solution being provided till date leads to such thoughts.

With a motive that other consumer shouldn’t face similar challenges, I’m going to put this experience everywhere on social media and other possible platforms to spread it more and faster.

I purchase 31/8/2022 usha striker table fan.many times complaint but not resolve.
I request fan is replace Or refund.
Fan modal usha striker
Purchase date 31/8/2022

Sir
I have purchased a Water Heater o[censored]sha Company Model - MISTY252 SN:- ME[protected] on 22/07/2020. Its not working properly right now. i have lodged a complaint to the company and the service executive told us it is still under the warranty. After following his guidelines we submitted the above water heater to agency for replace. But the agency refused to do so. Kindly help me regarding the matter. as a customer I am more than 75 years and unable to move from my house. kindly help me.
Agency Name
NUTAN SALES
Near MES Gate, Booty More, Ranchi-834009, Jharkhand
Mob No. [protected]

Few days back buy Usha celling fan, but now it's having noise. Please help me out to solve the problem.

I purchased an USHA Aqua Glow Smart Steam Iron from Amazon in July 2022. The iron box stopped working in August. A complaint was registered at Usha Service center. The complaint got resolved after more than a month after repeated follow up.

The Iron has again stopped working.It is under 2 year warranty.

Please collect it for repair fromC98, first floor, Ardee City, Sector 52, Gurgaon.
Contact: [protected]

Bought Usha cooking induction on 25 march and it stoped working from day one when we brought home . Complained to the dealer and he asked to contac service centre . The technician visited and asked for Rs 700 to provide the service and repair it. However the product is still in warrenty or gurrantey. Took the product with him for repair as my parents have no idea what to do? Today the technician came to return the product that too not repaired fully and asking 700 with no job describtion sheet or bill. I calleded the CC for help but the hung up after listning . We brought Usha as we trusted and my parents thought to take Indian made things but Usha cheated us from dayone with no help and now paying 700 for service . My parents live in village and You people provided the damage product from day ine and now we paide 700 too. This need immediate attention and resolution

Hi,
I have Buy the Usha Fontana One 1270mm Ceiling Fan with Decorative Lights (Antique Brass) through amazon in 2020 December. Now its not working so I raised a service request on 11 th April 2023, with IC[protected], on the next day I got message from Usha, that Tech person name Mohammed Shadul. But that person never communicated to me nor visited my house.
But suddenly I got message that My service is completed and ticket is closed. I try to reach the service Center but not Proper response from the Call center.
requested to repair my Fan Usha technical person who is well know, I can't repair this outside due to expensive one.
Regards,
Rakesh

Dear Sir/Maam,
I had purchased USHA model Air Cooler L Aero style 70ASDI-HSN : 84796000 on dated. 26.04.2022 thru invoice no. IV549837 from your authrosied vendor Sanket India Pvt. Limited at Anand, Dist. Gujarat.
Both cooler are facing motor issue and not working/
Please attend immediately and replace the motors.
Its under warranty period currently

Please do the needful.

Customer name : Ashish Gupta
Contact no. [protected]

We brought new Usha Air-cooler for last week 30th march from Sathya Electronics Velachery
But i'm really worried about it. it is very worst product
No use for us.
i spent too much money for this it is totally waste.
i'm not a rich man.

i already request to Sathya but they said cant replace it

kindly help me it is not worth for 8400 rupees
Now we are ready to buy AC or pedestal fan. please take return it
Comparatively AC or Table Fan is fine instead of this Air-cooler

Please contact me as soon as possible: [protected]

My product got problem on 3/3/2203. I raised complaint on the same date. And service person from usha checked the filamnent and he went for replacement under warrenty. But till now there is no movement from service centre. I have a worst experience. I don't know why they took one month to sort out the problem and till now the problem is not rectified. I need quick solution for this. Kindly do me some favour. Thanking you

I purchased Usha induction but it's not working