Usha Complaints & Reviews

My fans is not working properly... This is in warranty period now

Dear sir
I have purchased the usha, 1.5 hp sub. Pump
12 stage & submersible pump controller 50mfd on dated 30 oct 2019 both under of 1 year warranty. This products is not working from last 8 days. I am facing the problem.13 family's cannot get water at the time of lockdown and cannot find any plumber causing a lot of trouble. Kindly help the resolve this as soon as possible and please immediately contact me.
Thank you

Our ceiling fan is not working.

Dear sir
I have purchased the usha, 1.5 hp sub. Pump
12 stage & submersible pump controller 50mfd on dated 30 oct 2019 both under of 1 year warranty. This products is not working from last 8 days. I am facing the problem.13 family's cannot get water at the time of lockdown and cannot find any plumber causing a lot of trouble. Kindly help the resolve this as soon as possible and please immediately contact me.
Thank you

Sir,
during working the same suddenly stopped. Due to pandemic corona virus-19, to avoid spreading virus, lock down the nation..These struggle time, such types of equipment are time pass items, suddenly, did not working, facing difficulty...Please do necessary action at your end please.

Iam complaint the motors problem...

Sir usha seeling fan खराब ho gaya contact num [protected]/[protected]

I purchased the usha fan on 25 march 2018 and now i am facing the problem from this product.
The usha fan is not working. Before two days i try registered the complaint on call but no one give me positive response. Usha fan color is white its a fancy fan. Now the summer season is coming i dont want face any problem to take it. So i requesting to you plz quickly solve my problem.

Thank you

Hi,
I had purchased usha mist air icy table fan from amazon dated[protected]. It has two years of warranty and currently the table fan has stopped working, this is really annoying for any consumer that a reputed brand like usha's product is not working as expected can i get to know the procedure to get it fixed as i have the warranty card and can you please resolve this issue as soon as possible.

Thanks,
Suraj

We bought usha janome sewing machine and requesting for demo from 4 months. They were just promising that they will come and has never turned up. If we call customer care they were giving some numbers and nobody is picking. Very much disappointed buying this brand spending around 11k. What kind is service they are providing. I truly will not recommend any one to go for usha.

I got a usha ex9 fan for amazon. It took some time to get it installed as i was looking for an electrician. Right after installation, we got to know the fan has got some wobbling issue. The electrician checked everything and asked me to check with usah support for assistance. I called usha, the technician came in, he checked things but maybe he was unable to understand and he asked me that he will come back. He came back after a few days...

I have bought a sewing machine from nearby usha store. But now it is not functioning properly. I couldn't be able to sew any clothes by it. It would affect my work. Its needle gets broken day after day. Its sound is producing noise. I cannot make proper stitches on jeans and hard clothes. I want that you please solve this problem as soon as possible within two to three days.

The upper rod of the room heater is not working. It has been only a month when I purchased this product.It has a warranty of 1 year. I tried calling the usha care complaint number but its not picked up. The lower rod is working properly but the problem is in the upper rod which is not glowing at all. Please send an agent who can resolve the issue and set up this problem

I have ragister complaint - cc[protected] in usha customer care on 7th dec.
Inspite of regular follow up problem still not attend. Very poor response.
Please support.
- after regular followup one time they have closed without attending problem
-19th dec reopen but till now no response
Please help to resolve it
I need new heater and compansation for all hazards in my day to day work

I have purchased immersion water heater model no ih 3810/ih 3815 from singh enterprises, shajahanpur on 09.11.2019. But it was used for only 25 days. On 05.12.2019, it was found damage during it's function.. I. E while heating water it has broken into 02 or 03 pieces. It is extremely surprised. However it was returned to dealer who sold "singh enterprises" on same day. Still it is not resolved by him. I. Request you to kindly take up and resolve.

Hi!, i have raised a complaint about an issue in usha iron and the technician visited last monday 16th sep'19 and told me that there is an issue with the pcb and that needs to be replaced and he will come again with the part to replace it. Later, on 18th sep i have received a call from customer care department that whether the issue is resolved or not and then i have told her about the entire episode and she was been informed by me not the technician, then the call is again arranged and i have got to know that the part will be ordered and the payment need to be made by me because the product is out of warranty and i agreed as i have bill with me but unfortunately warranty card is not with me. Today, i have again been called and kiran the customer care executive is saying that part is not available as the model is obsolete hence they are cancelling the complaint.
My question is here that i have purchased a product only a year ago and now how can usha get rid of saying that part is not available. I have purchased the iron not for a year only.
Would request to intervene and get this resolved asap.
Thanks
Vikas
[protected]

Service Request ID CC[protected]

It's clearly a manufacturing defect. My kind request to look into this matter on highest priority and at the earliest.

So what happened, the cooler was running and in running codition Fan broke into two pieces and at high speed these pieces collided with the water tank surface and damaged the water tank as well.

We bought usha Striker galaxy model fan in February, this year.We bought it from Madhu Enterprises, Suryabagh, visakhapatnam. In the starting the Fan's speed was good, But eventually now-a-days the speed was gradually decreasing. Even at the maximum speed, it is rotating slowly! So i want you to look forward and solve pur problem. Be as fast as possible.

Mai iss mahine usha company se ek sailing fan purchase kiya tha jisame 2 year ka warranty tha ab mera calling fan kharab ho chuka hai mai 15 din se usha customers care se baat kar raha ki koi technician ko bhej kar fan thik kar de baat but company wale koi help nahi kar rahe hai aj kal aj kal kar aaj 15 din ho gya... Mai iss madhaym se apni samsya ka hal karane ka prayas kiya hai
Aur is company pe jald se jald koi kraywahi ki jay

Thanks regards
Anil kumar chauahn

Dear sir
I pramod kumar pradhan purchage a usha sewing mechine from ranchi.
I talk to customer care to ludge a free demonstration on 12 aug 2019. After a lapse of 5 days neither any body come for demo nor contacted me. Further i contacted to customer care, they are saying it will be look after on top priority. I think it a casual beaver to coustmer. Look into the matter urgent. Request no cc[protected].
Thank you.