Usha Complaints & Reviews

Fan was slow down its original speed and short on fan. Spark on fan coil and voltage is 220 but fan of is very slow running.

1hp moter mono block pump is not working from last 7 days. Kindly help to resolve this as soon as possible. We are struggling with moter last 3-4 months with heavy sound also. We buy this in sept 2018. Kindly resolve this asap within 2-3 days. My son have raised complaint 2 days before but nobody come for complaint. So, i request you please resolve this fast.

I had purchased an electric iron from a registered authorised dealer (Rana electricals sector 9 panchkula) of usha international company bearing model no ei 3710 voltage 240v ac wattage 1000w frequency 50hz purchased date 12.04.2019 with two years of warranty.

But from the very first day i m facing problem as the knob of heat adjustment is very loose and yesterday the press had a spark afterwards it haven't worked. I am fed up with this iron and request to please replace the same.

The remote and reciever I purchased with the striker galaxy 1200 mm seiling fan costs 800 rs for the remote and reciever. the reciever was damaged internally and it does not work, so I request the customer care to check it on 30 june, 2019 and today is 23 july, where they promised that they will fix the problem within 3 to 4 days but till today no technician has visited My home. they are giving the excuses of bad weather etc. this company is a worst company. If anybody buying products from this company, they are going to waste their money and time. I am very disappointed with the usha company service, because they are wasting My times where I have not enough time for myself.

Under warranty repair of portable evaporative air cooler ct193 (Tornado) purchase from gupta electricals vrindavan mathura up againt cash memo no 1499 dated 26/04/2019 complain was lodged on 12 july 19 againts cc no. Cc[protected] stating cooler gives very sound while running on high mode the job was assigned to santi service and representative mr. Dilip kumar deputed to attempted the complain and said motor is unserviceable and required to change the same will be replaced after four days apart of several remainder no one has been deputed to aatempt the complaint i have many electical and electronics items pertaining to your company and the their services are equally good but unfortunately the service of cooler has disappointed me is requested that suitable arrangements may be made to avoid further complications...

Your kind action on the subject will be highly appreciated.

Priyam shrivastava have purchased usha room heater model hc 812 t. I leave at b484 sector3 nalco township damanjodi koraput odisha. I called to usha customer care [protected] on 2:00 pm 09/07/2019 to complaint against not functioning of room blower. Some guy rakesh picked the called and he was saying such nonsense that it will work only when temperature would be arround 10-12 degree. I told him that i have 2 more blowers of bajaj and orpat those are working at this condition. Here temperature is arround 24 degree. Rakesh behavior was also not good on support. My blower is not working which is under warranty and he is not even ready to take the complaint. I am really disappointed with your service support.

Please take necessary action regarding him and do the needful to solve my blowers problem.

Such a useless and unprofessional service from usha company is not acceptable. Filed a complaint on 27th may still not action and resolved. Today the complaint is closed without resolution dear customer, compl. Ic[protected] has been closed & rs. 0 collected as service/spares charges. For any further assistance, please call usha care at [protected].. Please let me know i[censored]sha company is capable enough to resolve issues. If not i'll raise to consumer court

Complaint no: cc[protected]
Date of incident: 29/06/2019
Assigned person: pratik chavan ([protected])
Service center: horizon innovative solutions ([protected])

I have mixture and there was some issue with bucket, so i had call to customer care and they told me issue will be resolve within 48 hrs, but after 2 days i didn't received any call from engineer, when i call him on tuesday (2/7/2019) at around 7:30, he was rudely telling this is not time to talk.

Also, without any visit my ticket was closed with comment "customer out of town". Is this the solution?

If this type of service you are providing then this is not at all good. Improve your service.

Teach your person how to talk.

I purchased brand new food processor.
After opening the box, the three pin was found damaged (Earthing pin in broken condition). Also after connecting to plug, processor was not working,

No rotation found in spinning wheel of processor. The power supply switch is glowing on, but after switching the knob, no any movement seen in spinning wheel.

Purchase date:12.06.2019
Seller-hari om retailer
Location-shirwal (Satara, maharashtra)

Hi team,

I had purchase a usha air cooler dyanmo vx cd 708 on[protected]. After a month the water pump stopped working. I registered a complain with complain id# ic[protected], a technician came same day with a non-branded water pump to replace it with the usha water pump of my cooler. I asked him to go and get back with branded one. Rather than replacing it then he fixed the older one, that was okay for me as i just wanted it to work. After a few days, it again malfunctioned and stopped working, then upon my second complain# ic[protected], the same person came and replaced the pump. From then, i am facing a lot of issues with this cooler, it is throwing a lot of water outside in front and at the back side, the major issue is electric shock. To change the direction of my cooler, i touch the cooler and i had an electric shock.

Both the times, my complain was assigned to divyansh services (Faridabad).

This machine is now dangerous for me and my family member's life. I will surely not take any risk with it, i want it to be replaced or want return it. Please help me with a way out to get his returned or replace. Thank you. My contact# is [protected] / [protected] i will wait for resolution on this

Hope to hear from someone soon.

Hello, i have bought ab usha nutrichef hand blender with jar and stick. The blender is made of low quality first of all and the service for the broken part is not done from last 3 months. Below attachted is the detail of company who was assigned to resolve the issue. Please look into the matter and solve the problem. Company is not at all responsible about the service of the small issue. Least bothered about the subject.
Mob number : [protected]

I have buy a room cooler on 18-06-19. Some problem in products. So i have complain in usha service centre. My complain number is cc[protected].in call centre he said that you will have a technician in between 24 to 48 hours. But it did not happen. Today even after 7 days no one has come. Calling in call center is also not responding. What do i do now?? Please do my problem as soon as possible.

Hi, I purchased an exhaust fan in Nov2018. It has 1 year warranty. The fan has stopped working since a month now. I have raised complaint with Usha customer care almost two weeks back and called them at least 10-15 times thereafter. They promise the send technical executing in 24/48 hours but no one approaches to us to resolve issue.

There is no service support from Usha, it is unacceptable and they aren't bothered of their customers. Its one kind of harassment to be very clear.

Their call center executive is never available on toll free number and call get gets registered for call back. Many times the call on tollfree number is routed to adhaar service center.

Sir my fan not working since one month
My district ghazipur and home touun chaktarafiya
My contact number [protected] and
[protected]
My district utter parades and
Repair my fan
Hurryup.
My fan one month not working.
Usha company fan very bad
Services.
Very very bad services.
Please necessary action
My fan repair.
I am three complain but not
Any action.
Please action please.

Sir '
Good ofternoon,
Sir my fan one month for not working,
I am fan 6 month bay.
Sir my fan usha company
And not working, please repair my fan.
Usha company ka my house all fan
But one fan not working for one month.
Please repair my fan.
Please necessary action.
Fan not working for one month
Please repair my fan
My fan air wind
. Please repair my fan
My number is [protected]
[protected].

Hello sir,
I want to inform you that a 24" fan o[censored]sha company is not working properly. It automatically slows down and stop while working. It also seems to be unbalanced while in working
It produces harsh noises which is unbearable.
Please send ur agent to repair it. It is in warranty period.
Its a request, try to contact on my number i. E [protected] before coming to repair it.
Thanks.

I have purchased two sealing fans xavia 1200 mm with sl. No.[protected] c) purchased one on 09/2018 and another one with sl. No.027411 on 10/2018.

Both fans are not working from 24.04.2019 morning onwards.

I contacted dealer m/s. Friends electricals, near iron bridge, cherthala, alappuzha, kerala and they suggested to contact the customer care since the product comprises under warrenty for 2 years. Hence it is requested to return/repair the fans immediately. Invoice from s.4571 dated 11.10.2018 and invoice no. S.3971 dated 19.09.2018 from m/s. Friends electricals, near iron bridge, cherthala, alappuzha, kerala.

Hello, sir/mam,

I have purchased usha pump, after purchase 1 month the product stopped working.

So i contact to the customer care number[protected],[protected] kolkata) and made a complaint (Complain number - cc[protected]) about solving the problem.
After some days customer care executive came our home and he told me i need to pay for repairing the product even though have within the warranty.
He told me water entry in the motor so it is chargeable.

After that many time, i want tried to contact via (Call, chat, email) the customer care for solved the problem but not solved!!!

So from my point of view, the quality of service usha.com brand is very bad.

So my point is

01. A water pump is any device for moving water. (Water pump definition).
02. The product is working for easy move water, how water entry in the motor???
03. The problem is ours? Or your (Usha brand)???
04. Usha customer care executive told me water entry in the motor (That was machine problem) so why i need to pay for repairing the product???
05. Please improve your (Usha brand) quality of service.

Any help will be appreciated in thish matter :)
Thanks

Narayan bhowmick
Registered number - [protected]
M-[protected]
Whatsapp - [protected]
Mail - arindam. [protected]@gmail.com

My mixture grinder is not working properly, after giving power supply machines is not working, its problem arise last 10dayes, i am suffring problem, please short out as soon as possible, if problem solve easily than we provide and Happy, plz solve my mixture grinder problem as soon as possible, we all thankful to you, so sir kindly solve sir, thanks and regards P.pallaw' mob- [protected]/ [protected]

I have taken usha sewing machine online from amazon and waiting for demo since 30th march. I have made about 20 times call to customer care. Two times they have given me customer service ref number. No one came for demo. This is how usha is service the service... Tag line is "usha hai to asha hai"... I will suggest change the tag line "usha hai to nirasha hai".. I am very very upset with usha.. Demo person is simply taking salary from usha with any work... I know lot o[censored]nemployment guys... They should join usha.. Take salary without work..