Usha Complaints & Reviews

We had given our janome dream stitch sewing machine for service at showroom since the warranty expiry was getting nearer. When we got back the machine, the bobbin spinner was not working. When we raised another complaint they visited and informed that the bobbin spinner rod is worn out and needs to be changed. He charged Rs.240 and closed the complaint mentioning that no charges was collected.

When we took back the machine...

We bought 3nos 1200mm Striker fan from Police Canteen @ Dindigul, Tamilnadu..on 06th june'17..
Last may month we got a complaint in our fan..(Not Working).
So I complained to Usha Customer care ([protected])….but they are no response for me
I'm very dissatisfied with Usha Service.

15 days before I directly went and gave my fan for service @ RSK Electronics... they collected my fan, then I followed regularly......

Date of incident-23/06/2018
details o[censored]sha maxx air/air king desert cooler-
s.No.-av[protected]
model-cd504a/704a
power rating-190 watts
rated voltage-230 volt
rated frequency-50 hz
full description of incident-
i purchased usha maxx air/air king desert cooler with above detail feature.
But it provided improper and undesired cooling in room, so, i called customer care number[protected]...

Hi my self satin singh from jalandhar.
Am suffering from usha service center.
I brought i usha honey well cooler. 4th of may 2018. Its cost was 14500 inr. I asked soundless, cool airy and the salesman recommend honey well cooler.
That time he didn't inform me if i am buying this cooler of 14500 inr also need 8000 inr for ventilation system for room.
See how they are making foolish
Oh it was my big mistake...

I am from gopalganj, bihar, 1 years ago i bought usha padestal fan.
It continues worked less than 3 month regularly. We contacted usha company for repair. Usha sent their technician for repair. It started working for few days after the repair and stopped again all times after repair. Recently i lodge complaint on 15th june for repair but non of technician came to resolve the issue.

My complaint number is [protected]....

Ours aimo industrial foundation society having its registered office at 1e/11, jhandewalan extension, new delhi. We have been running usha sewing school in our premises for last nine years and at present near about 80 girls/women are under going training in various sewing courses. Sir, we having been facing one major problem since our affiliation with your sewing school net work ie. Inordinate delay in issuing of diplomas/certificates to...

This is Ravi shekar, i purchased Usha storage water geyser (Misty) on October-2016. i had heating element problem due to service person not connected safety valve for inlet line, at the time of installation. recently i registered a service for geyser repair on 09.06.2018, they said your service is registered, service person will contact in 48 hours. but i'm not getting any response/call from service persons or from customer care about my...

Respected sir/madam
My name is p. Revanth kumar.; (Ba;llb)
We r a confident about usha products
We r using usha fan & refrigerator in my house
We r open a new shop
We taken a new usha ceiling fan at 25/03/18 — usha striker 1200mm at vijayawada
We fixed in selling at 5 feet height from shop land
From that it is swinging but there is no air
We ask at taken shop outlet br...

WORST SERVICE EVER. The customer care executives has no idea how to deal with the problems of customers. They are uneducated & illiterate. on 04 june 2018 i have register a complaint about ceiling fan which is under warranty but till now no executive visit the complaint area. no representative are able to resolve the problem. Every time they make register a new complaint & give time for 48 hours for solution but none of the solution received....

WORST SERVICE EVER. The customer care executives has no idea how to deal with the problems of customers. They are uneducated & illiterate. on 04 june 2018 i have register a complaint about ceiling fan which is under warranty but till now no executive visit the complaint area. no representative are able to resolve the problem. Every time they make register a new complaint & give time for 48 hours for solution but none of the solution received....

Dear service head (India),

I would like to draw your attention towards the pathetic usha after-sales service which your customers are getting.

I purchased usha helix high speed wall fan 400 mm on 06/06/2018 from prashant electric, noida

Next day after installation i noticed that it could not bend completely/properly as compared to other brands. We have to stand up if we have to get air after...

I have purchased an usha air maxx cooler on[protected] but on testing the product we have found the product is unsatisfactory and we are unable to return the product. On contacting the customer care we were informed that there is no such refund policy and you need to contact your dealer. Om contacting the dealer the dealer denies on accepting back the product. We are therefore dissatisfied with the services of the company....

Blades broken while cooler was running in april-2018 and changed by usha intentional. I paid money for replacing the blades, even when the cooler was under guaranty.

Now again in june-2018 blades broken while cooler was running. Please check as it is so frequent that it seems there is some design issue.

Please check and refund my billed amount as its design fault from company....

Usha colt mixer grinder has stopped working within 2 months of purchase. Purchased from Reliance retail ltd on 6th april 2018. Reliance representatives are asking me to take this to a local vendor and has given me his contact details. Local vendor is not picking up phone for 3 days. Usha customer care representative is telling that any item purchased from Reliance retails is not under the gurantee of Usha International and thats why they...

Usha international — the junk production company

I have purchased a gas oven (Model no-cook top ebony series) on 15.12.17 from durga puri
Chauk east delhi, and which is found frequent failure (Knob comes out) within month. It already repaired on 09.03.18 with complaint reference no c[protected], mr. Monu verma visited three times for the same concern and found gas leakage after repairing same day, than again i do...

I have complaint no 7424 dated 21.5.2018 model no 2557 sl no rfj[protected] i purchase from pawan paint & hardware they told me that executive will be come with in 72 hour but executive has not come 25th may still now.. They don't give me proper answer... I am facing lots of problem please solve my complaint as soon as possible
Regards

Sachin jain

Mobile [protected]...

In reference to complaint reference no 1552 dt.
It's very painful to write that the complaint has still not been resolved. One of your representative had come but he failed to solve the problem as he did not had required replacement and answered back on asking that he do not know when the new person will come and solve.
This is the behaviour and feedback of such a reputed company. I have been facing issues daily but you people...

An order has been placed by danapur division, east central railway for "drinking water cooler" make / model - usha / sp4040 through gem vide contract no. Gemc-[protected] dtd. 02.04.2018 to glacier power, indore, madhya pradesh - 452001. Material has already been received in this office, but till date no person deputed for installation. Drinking water cooler is required to install 3 no. At pnbe station (Tte rest room, booking office,...

I purchased juicer mixer grinder on 15th may`18 from baloria electronic main road digiana, jammu. But first week its 1st speed button is not working and also mixer jar hold blades are damaged.
So there are 2 things needs to be addressed.

1. First speed button does not work.

2. Mixer jar hold blades are damaged...

I have purchased a sewing machine in 2016 in which the connecting rod broke but at usha centre they refused to repair the product inspire of being in warranty giving vague excuses of part unavailable. Similarly last year we registered a repairing complaint o[censored]sha lexus geaser in which also company gave excuses of part being unavailable.
Please tell us if your reputed company does not have parts of your products available then who...