Usha Complaints & Reviews

R/sir,
In continuation to my mail of even no. of dated 24.11.2015 and 02.03.2016 wherein I was requested to send a team at my home for enquiring/examine the matter after brust in your USHA COOKTOP on 24.11.2015 during the cooking time in kitchen. I have also made many time conversion over mobile to your company customer care representative But the matter could not be solved so far.
This incident occurred due to technical reasons and it is not being taken care of despite repeated reminders. This issue may be resolved at the earliest.
This is a serious matter and luckily God save many lives of my family members otherwise a big incident could have happened.

It is therefore again requested that immediate action may b taken n ensure early replacement.

Ramvir Singh
Jawahar Colony
Faridabad, Haryana

Electrical shock, water disponser not working

Nationa polyplast india ltd

rs no 127 thiruvandor koil

pondicherry-605102

0413.2640751, 752

I purchased Usha quartz heater one month back and since then I have the problem of one rod not working or the other. Purchased from Azad mandi hp on 6/11 and want to replace the product.

Have bought a usha heater on 26th dec 2015, but fan was not working so called the customer care very next day. Till date that is 5 th Jan 2016 no one attended the call nor called back.now i want money back.. Or replacement of the same.. Other wise woild be force to go to consumer court... Regards Tridip kalita Ph no. [protected], [protected]

My usha halogen oven is not working. I made a complaint 3 weeks back and they told me that my complaint would be resolved with 48 hrs. No one came. I made a complaint after 2 days again and again the same story. I was so irritated of being humiliated by making a call again and again for it that I finally spoke to the representative asking to return the product so she asked me to wait for that day. After 2 days again I called and spoke to the senior . I am fed up. all.my money has gone down the drain. The senior told me that someone will come before 8 pm that day and still no one turned up. I have realised that this company only takes its customers for granted and diarespects them. It is the worst company. How many times should a person call?? I want to throw away this product and would not advise anyone to buy anything from this company

I have been fade up with following the customer care and listening to their recorded responses. From last 10 days I m following with them to fix the Geyser, but every time they commit tomorrow our technical person will visit and fix it. Don't know when the tomorrow Dawn will come... No one has visited after the un-installation. Seems bought a product of a fake company... They called there sel[censored]sha "International" where they are not capable enough to satisfy local consumers. I will not recommend this to any one and please don't buy any product from Usha... Loss Amount: Rs.3 650

I have bought Usha sewing machine - janome -dream stitch -automatic sewing machine on 28/20/3015 from amazon.com. since that day I have placed a request on your Tollfree number twice but nothing has worked out. I have even contacted the person - Mr.Mahavir Kumar on mobile number-[protected], given to me by your customer care exe. But nothing has worked out. So, please guide me or I will be forced to complaint in the consumer forum.

Please think twice before purchasing Usha Make products. I had purchased a Usha Make Pedestal Fan approximately three months back. It stopped working 10 days back. I lodged a complaint on the tollfree number o[censored]sha and received a SMS in confirmation(Ref N0-3170) which contains the Mobile Number of the Service Engg . This mobile number I have tried several times but always found switched off. Everyday I am calling the Tollfree number but they are giving leap services "Sorry" but not done any thing to solve the issue. Please share this so that others should not suffer the way I am facing. The callousness exhibited by Usha authorities in unprecedented.

I recently purchased cooktop form Company: usha Dealer : best price Address: zirakpur after installation leakage was found when i informed the dealer and company, no action has been taken till now( been a month). cooktop is need for food preparation and its something which cannot be ignored upon i request you to take strict action against the guilty.

I bought an water cooler from Usha international Lucknow.After 1.5 years it stopped dispensing cold water for which I lodged an complaint in customer care but no one came to attend the complaint and after 2 months complaint was attended and I was told that compressor is faulty and out of warranty so paid Rs 7600/-- for new one and was told that bill has to be collected from service centre and warranty will be of 1 year.Now after 7 months again same problem happened and after which I lodged complaint on 19 July and that complaint was closed by company without attending it.After that I again lodged complaint which was attended after 2 months that too when I did regular calls to the con concerned persons.The guy who attended the complaint told that compressor has stopped working and when I said that it is under warranty then was. Asked for the bill for which I told you people never send me any bill then was told that new compressor has warranty of one months only I was shocked because on previous replacement they told me that warranty will be of 1 years.Their concerned person talked very rudely and straightforward denied any replacement.Now when I enquired in market than same compressor. Which they are providing having one year warranty And also price is very less.When I told service manager same thing he enquired about same and accepted these facts and said that your compressor will be replaced in a day or two but those two days never came and he resigned..now the new. Area manager is again denying replacement.I felt cheated infact looted by such a reputed company.i will never take Any Usha product and will move in consumer forum.Highly disappointed

My Self Ajay Resident of 81 second floor, pocket-13 Sector-24 Rohini, New Delhi 110085 purchased the room cooler Usha honey wall CL-70(1412/0001922) on dt 05/05/2015 from Aadarsh Electronicals, csc no.1, shop no.7, Avantika sector-1, Rohini, delhi-110085.
2: On 10/05/2015 approximately after six days complaint registered request no as “C[protected]” with reference no as 9022 regarding non cooling of room. On this the service man come from service center to look upon the problem. After 4 hours of his visit. He can’t make out the problem and stated that pump, water running, fans are working well but about cooling he has no answer. On this remark and without solving the problem he left out.
On 12/07/2015 when we talk to customer care again then they suggested to talk with the technician name as Amit kumar complaint no as 441448 on phn no[protected] regarding room size issue.. On complaint he replied that the room size is ok which Ajay having and cooling must be there as the room size is 10”10(10 by 10 ). The cooler which was purchased support more than that the size mention by the customer as per technician view
After this again the fresh complaint was registered by Usha customer care complaint no as C[protected] whose ref.no is 3730. On dt 14/07/2015 service man visited the customer home which is from ST service station name as Mr. Raju.
He also unable to made out the problem and denied to accept the fact that cooler is not cooling. Thus, customer again get unsatisfied by your service. On this when I talk to S.T.Service they said your complaint has been forward to the Usha senior name as Mr. Santosh singh.
:After so many call there is no reply from Mr.Santosh. Then on dt 23/07/2015 call to Mr. santosh on which he assured us for revisit o[censored]sha technician soon. After that the Usha technician call the customer for visit but later he didn’t visit. According to our telephonic conversation with Mr.Santosh, he instruct him not to visit with excuse that before also senior visit done and customer don’t get satisfied. Then he said the case is refer to the senior and soon the quality team will visit.
8: After that again when we contact the customer care about the status of complaint. They close the current complaint and issue the new complaint number as C[protected] and the reference no as 1395 without knowing the reason of current complaint. On other side Mr. Santosh also not responding to calls and busy most of the time.
9: Now today is 01/08/2015 no response received by us from Usha and Mr.santosh for any resolution or any quality visit.
I also Complaint through email to [protected]@ushainternational.com but no response had been received by them.

With this, it has been pass three month and facing so much problem. Your executive and senior did not cooperate with the customer as well to us ( my shikayat)and also harass them day by day by not replying, closing of complaint, non solvency of problem, poor service etc. I am been suffering a lot mentally as well as financially.I have purchased the cooler for sake of him family and to prevent them from the summer season. But all go in vein.
Kindly please replace the product as soon as possible. Spending the fourteen thousand rupees is not a small amount. I'm earn it by handwork and efforts. Otherwise we will move to Consumer court soon.
Waiting for prompt reply.

Dear team, I want to inform you i have purchased the Induction cooktops of company name usha International Ltd. well on 02.01.13 but this product such a foolish because every five to six month it stop working and I usually complain to there toll free no & registered by 16.06.2015 complaint request - c [protected] ; reference no - 2659 but no response & then I again put second complained registered by 22.07.15 complaint no C [protected] & reference no is 5223. Provied the usha company. But till date after two complaint lodge no solution provied by the company and not a single call by any technical team. So please do it needful

this is regret to inform you that i am purchased usha iron of 1000 w but
after the single use it is not getting heated up.
.therefore i complaint about this serious issue on toll free number [protected] approximately ten days ago but no any concerning person came to attempt this defect.

complaining mobile no-[protected]
sunil kumar
ioc barauni

Dear Sir On 19-5-14 i had purchased a geyser (verve) from garrun refrigeration civil lines raidopur, Azamgarh Representative at garrun refrigeration told us that a person from usha will come for repair the geyser into your house with 48 hrs be no one visited for repair.So on tool free no [protected] i booked a complaint, (Request code no - C[protected], Ref. No. 2175) and got assurance that within 2 days service person will come for repair to the purchased products, but fail. I call twice, but after so many reminder nobody come to my home. Pl send your service people to demo the product. Expecting your co-operation and early action.saurabh kumar singh M.N. [protected]...

Dear Sir On 05.07.15 i had purchased a food processor from Big Bazaar, Vashi, Navi Mumbai, Representative at Big Bazaar told us that a person from usha will come for demo at your house with 48 hrs be no one visited for demo.So on tool free no i booked a complaint, (Request code no - C[protected], Ref. No. 7545) and got assurance that within 2 days service person will come for demo the purchased products, but fail. I cal twice, but after so many reminder nobody come to my home. Pl send your service people to demo the product. Expecting your co-operation and early action. Priyesh Patil Airoli

Dear sir,
I have many time erase the complaint but you and usha company not toll red the my complaint
I have use the subject boucas product launch by usha company
My humble request to you please suggested to me where are gone ???
Dear team,
I want to inform you i have purchased the room cooler company name usha honey well on 05 may 2015 but this product such a foolish because my one room size 10 by 10 foot . Usha honey well room cooler not cooling my room so i have comp lent erases by 10 may 2015 complaint request -c[protected] ; reference no-9022 & complained attender no [protected].Provied the usha company.
But any solution not provied the company & company executive told: my company only sold the product my company policy not refund the money & not any kind of solution .
So please you are suggest me...
20

I have sold a Usha Coller model no.- cd503 from Manglam Electronics Bhopal M.P. Now the Fan Blades was broken i have lodge a complaint to Usha care on 28/june/2015 complaint no.- 3978. since i have called your service centre so many times but there is no any action taken by them now i am really disappointed why i purchase USHA. This is my second Bad experience with USHA.

I have bought ceiling fan from Usha Company in the month of April 2015. It started making some noice in 1st week of June. The complaint was given on 15th June. The service man came, did some blunder and fan stopped working altogether. After this I am calling 3-4 times daily to Usha care ([protected]) but the customer care people are just making some excuses and the thing is still lying in nonworking condition.

Dear team,
I want to inform you i have purchased the room cooler company name usha honey well on 05 may 2015 but this product such a foolish because my one room size 10 by 10 foot. Usha honey well room cooler not cooling my room so i have comp lent erases by 10 may 2015 complaint request - c[protected] ; reference no - 9022 & complained attender no [protected]. Provied the usha company.
But any solution not provied the company & company executive told: my company only sold the product my company policy not refund the money & not any kind of solution.
So please you are suggest me. . .

Shopkeeper name: aadarsh electricals
Csc no 1, shop no - 7, avantika, sector 1, rohini delhi 110085
Tin [protected]
Mobil no [protected]
[protected]

Thanking you
Ajay
81, 2nd floor pocket - 13 sector 24 rohini new delhi
[protected];[protected]

I have buy a usha farrata fan. And the warranty in this fan is one year, but just after one month my fan is not working. I have raise a complain to the toll free number[protected] with the complain no - [protected] on dated 09 - 06 - 15 and they have given me a time for 48 hour. After 48 hour i have again call to customer care, and they have given me a extended time for 24 hour for service but i am not able to get service. Every day customer care have promised with me that i am getting service in 24 hour but unfortunately i am not geting service from usha