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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Mar 19, 2026
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 22

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J
jkguptax
from Mumbai, Maharashtra
Jun 29, 2019
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Address: Village and Post Naudiha, Via-Amwar, Dudhi, Distt- Sonbhadra (U.P.) Pin- 231212, Varanasi, Uttar Pradesh, 231212

Dear sir,

I have submitted original copy of new pan card application in varanasi utiitsl office dated on[protected], but still not received pan card nor any update in portal, i have taking with customer care and on mail but updating any things but utiitsl team, also i will complete customer care all enquiry, but no response.
Kindly look in to the matter.
Jun 29, 2019
Updated by jkguptax
Not received, complain are still open.
Dear sir/maddam Coupon no-G[protected] Photo and signature mark objection please dispatch my pan card sir
My payment deduct two times from my account regarding new pan card application no. U- n[protected] named santosh devi.
please refund my payment
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    Tagam Komut
    from Salem, Tamil Nadu
    Jun 26, 2019
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    Address: app colony pasighat, app colony near donyi polo hotel pasighat, East Siang, Arunachal Pradesh, 791102

    Application coupon number u - [ ]
    Application type for new pan card (Form 49a) as a resident indian
    Application name t*k*
    Status:- your application is processed successfully but pan card is not printed due to improper photo/signature. Your e-pan card has been sent to your registered email : kom*[protected]@gmail.com on 19/09/2018
    Jul 9, 2019
    Complaint marked as Resolved 
    Application coupon number u - [ ] Application type for new pan card (Form 49a) as a resident indian Application name t*k* Status:- your application is processed successfully but pan card is not printed due to improper photo/signature. Your e-pan card has been sent to your registered email : kom*[email protected] on 19/09/2018 pan card not printed
    Jun 26, 2019
    Updated by Tagam Komut
    Application coupon number u- [protected]
    Application type For new pan card(form 49A) as a resident indian
    Application name T****K****
    Status:- your application is processed successfully but PAN card is not printed due to improper photo/signature.Your E-PAN card has been sent to your registered email : kom****[protected]@gmail.com on 19/09/2018

    Application coupon number u- [protected]
    Application type For new pan card(form 49A) as a resident indian
    Application name T****K****
    Status:- your application is processed successfully but PAN card is not printed due to improper photo/signature.Your E-PAN card has been sent to your registered email : kom****[protected]@gmail.com on 19/09/2018
    PAN Application No. U-N[protected]
    Filed online on[protected] through E-KYC verification through Aadhar card.
    All the datas were taken from Aadhar only.
    Now your site says incomplete address and the PAN is withheld.
    When there is a valid Aadhar card and the online PAN Application has been made through Aadhar verification there no scope of fault.
    I am ramdevi resident of Chhirauna post jaryai PS chirgaon Dist Jhansi Up 284301 did not receive my PAN CARD. My Tracking Number is RM[protected]IN. It shows status in Banda
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      Saranraj Vijayaraj
      from Chennai, Tamil Nadu
      Jun 24, 2019
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      Dear sir

      Please note the below details
      Date of incident:[protected]
      Application coupon number u - q[protected]
      Application type for change/correction in pan card details
      Applicant name saranraj vijayaraj
      Status your application is withheld for processing.
      Region southern region
      Objection reason objection marked - [ father name mismatch between itd data and application data ].

      I applied for name change in pan card but application shows name mismatch. Kindly help me to get the pan card.

      Regards
      Saranraj vijayaraj
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        S
        SarvaRaj
        from Mumbai, Maharashtra
        Jun 23, 2019
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        I have submitted the application (My application no. Is u-n[protected] on 6/01/19 and paid rs.107/- and till then it shows the application status as your kyc is not done so use regenerate online option but when i used it it said that your application is rejected and please do it in physical mode. So, i went to the nearest utiitsl office twice and did it in physical mode but nothing happened.
        Now the status has changed in the track pan status, it now shows "payment against your pan application with e-sign option is not received yet or missed out as per our records. You need to make payment using regenerate online option or if already paid then verify with our utiitsl office."
        I have already been to the office twice and when i use regenerate online option it says that the application is rejected and do it in physical mode.
        So please, refund my money as soon as possible, when i'll receive the refund i'll then do it now by physical mode only, because your online option is very bad.
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          S
          Suresh A Mistry
          Jun 20, 2019
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          Address: 400614

          My Speed Post Consignment No. EA[protected]IN is Details Not Found in Indian Post Tracking Site.I Can Not Get My Pan Card For This Reason, Please Solve This Problem As Soon As Possible.
          My Mob. No. - [protected].
          Sender Address :-UTI Infrastructure Technology And Services Limited, Plot No. 3, Sector 11, CBD Belapur, NAVI MUMBAI – 400614
          I Am Also Complain to www.indiapost.gov.in (Complain No. [protected])
          Pan card was returned from the post office without any notice, i as a citizen of india and benificary of the constitution request for my wright, hope you return my pan card as soon as possible, thank you.
          I am applying new pan card and after payment the error is occur and my 106 rs was deducted so plz refund my as early as possible
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            S
            Srini Y
            from Bengaluru, Karnataka
            Jun 18, 2019
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            Address: VILLA 186, PRANEETH PRANAV HOMES, USKABAVI VILLAGE, 502032

            Dear Sir,

            I have submitted online PAN card application to UTIITSL. Below are my application details

            My application number is: U-Q[protected]
            PAN Card Number: AAOPY9309A

            The online status shows my father name mismatch, however the names are matching but the First Name and Last Name reversed. This is not an issue.
            Name As per Application: SRIRAMACHANDRAMURTHY YELURIPATY
            Name As Per IncomeTax: YELURIPATY SRIRAMACHANDRAMURTHY

            So kindly issue my PAN card at the earliest.

            Regards,
            Srini Y
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              Shilpa.karatagi
              from Bengaluru, Karnataka
              Jun 18, 2019
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              Address: 560061

              Hi,
              I had applied for Pan correction online through "PANIND" website and after 4 weeks of processing they generated a token (G[protected] which is coupon number to check status in UTIITSL website and Its been a week my status in UTIITSL portal regarding PAN data correction is not changed. It says " Application received and is under verification". Please let me know when will I be getting my corrected pan/e-pan as I need it on urgent basis.

              For your reference : Coupon number is U-G[protected]

              Regards,
              Shilpa
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                P
                pkjha595
                from Delhi, Delhi
                Jun 11, 2019
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                Address: 496, GALI NO. 12,, BLOCK-G, SANGAM VIHAR, New Delhi, Delhi, 110080

                On June 11, 2019, 6:27 P.M. I applied online for the new pan. for this I paid ₹107 using my UPI (Transaction ID:[protected]. After paying, there was no response from the website for a long time, so I cannot take print out. On that day I have applied for another PAN for the same name and I paid again ₹107 for another application number. Hence I request to refund the amount which is debited from my bank A/c of Rs.107/- for the first PAN Application.

                Application/Coupon No: N[protected]
                Applicant name: Swadesh Verma
                Father name: Rajkumar Verma
                Date of Birth: 07/04/1999
                Email id: vr.[protected]@gmail.com
                Mobile number: [protected]
                Payment mode: UPI
                Transaction ID:[protected]
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                  K
                  Kinjal Mayuresh Amate
                  from Delhi, Delhi
                  Jun 9, 2019
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                  PANCARD WITH HELD PROCESSING
                  Application /Coupon number- U - Q[protected]
                  Application Type- For Change/Correction in PAN Card details
                  Applicant Name- Kinjal Mayuresh Amate

                  Status- APPLICATION IS WITHHELD FOR PROCESSING.
                  Region-Western REGION
                  Objection Reason- Objection marked by Income Tax Department - [ FATHER NAME MISMATCH BETWEEN ITD DATA AND APPLICATION DATA ]

                  I have Applied for Correction in name and address as after marriage I have to take my Husband's name and address. There is no Mismatch On My Father Name as the position is changed Deepak Vishwanath Pawar and Vishwanath Pawar Deepak are same person, I have attached my Marriage Certificate and Updated Aadhar Card Copies with the application it can clearly prove it, please Solve my problem and generate my PANCARD.
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                    S
                    Sourav Awasthi
                    from Shimla, Himachal Pradesh
                    Jun 7, 2019
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                    Address: VILLAGE ROPA POSTOFFICE GHAR, TEHSIL PALAMPUR DISTRICT KANGRA, Kangra, Himachal Pradesh, 176103
                    Website: Utistl

                    To
                    The manager
                    Utistl,

                    Subject- pancard application/coupon number is forget to note down.

                    Name- renu awasthi
                    Father name-. Pritam chand
                    Address- village ropa post office ghar tehsil palampur district kangra
                    Email id- [protected]@gmail.com
                    Mobile no.- [protected]
                    Form no.- 49a

                    Dear..sir for pancard payment getway is complete but am forget to note down application number..please sir reslove my problem.
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                      A
                      amitkprajapati
                      from Delhi, Delhi
                      Jun 1, 2019
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                      Address: E-560 GALI NO. 3 OM ENCLAVE PART 2 AGWANPUR ROAD, NEAR SHIV SHAKTI HANUMAN MANDIR, SECTOR 91, Faridabad, Haryana, 121003

                      Dear sir/madam

                      My full name is amit kumar parjapati and i'm online apply pan correction form and i have submitted all govt. Fees rs.115.90/-, payment ref. No.[protected], application/coupon no. U - mc00040975, by utiitsl and also enclosed annexure-a for this mail attested by assembly of municipal councillor (Mcf). I have still not received pan card by utiisl.

                      So please kindly dispatch pan card as soon as possible for me correspondence address.

                      Thanks & regards
                      Amit kumar parjapati
                      Mob: [protected]

                      Please see the attachment file.
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                        Sathwik_08
                        from Mumbai, Maharashtra
                        May 29, 2019
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                        Address: 12-2-5/1, , Gandhinagar, Krishna, Andhra Pradesh, 521201

                        Please note the below details
                        Application coupon number u - n[protected]
                        Application type for new pan card (Form 49a) as a resident indian
                        Applicant name sathwik bhimavarapu
                        Status your application is withheld for processing.
                        Region southern region
                        Objection reason objection marked - [ documentry proof ].
                        Please solve this issues.
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                          T
                          Tyagi nigam
                          from Mumbai, Maharashtra
                          May 28, 2019
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                          Address: VILL+POST TANSHIPUR, TANSHIPUR ROORKEE, Haridwar, Uttarakhand, 247656

                          My pan card not done. My rupay debit card 107/rs in uti company to pay. Please my money give me refund in my account. So my pan charges refund to in my account. Your uti company is not my pan card not done. Has money in 26/05/2019 at 7:26 transfer money to you. My rupay debit card money gives my account in the today. So i can say request please my money gives to all them. Thank you.
                          Applied for PAN card correction 5/6/2019 and payment also done rs-107/-
                          i didnot recieve any acknoladgment
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                            PranitaK
                            from Hyderabad, Telangana
                            May 23, 2019
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                            Sir
                            I have applied for change of my name (After marriage) in pan card and application status shows under objection.

                            Father's name as per income tax data is right, kindly keep father name same as per income tax details and reissue the pan card.

                            Application coupon number : u - q[protected]
                            Application type : for change/correction in pan card details
                            Applicant name : pranita prasad keni
                            Status : your application is withheld for processing.
                            Region : western region
                            Objection reason : objection marked - [ father name mismatch between itd data and application data ].
                            DEAR
                            SIR
                            I have an pan card . so that is missing after i am applied another pan
                            card.so when i will track my pan status then show
                            (your application with held for processing)
                            Dear sir,

                            i had applied a new pan card but showing this type of error please look in this matter and resolve ASAP.

                            Objection marked - [ AADHAAR not matched using Demographic details.The Application will be processed, subject to successful Biometric authenticati ].
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                              Target Raj
                              from Mumbai, Maharashtra
                              May 21, 2019
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                              Address: new delhi, Gonda, Uttar Pradesh, 230127

                              I have applied pan card but while payment i forget to wrte coupan no and payment was completed. I applied the pan card again and pay again so i request you to refund the first payment. The details of e payment are as below
                              Name - prinshu singh
                              D. O. B - 02/11/1996
                              Ref. No - [protected]
                              Date - 21/05/2019
                              Time - 09:25 am
                              Bank - kotak mahindra, pratapgarh, up
                              I dont receive my pan card yet plz help me
                              our postman dont works properly
                              Everything And Anything Different's reply, May 30, 2019
                              my pancard no is ilvpk7791c
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                                0ajeet
                                from Delhi, Delhi
                                May 20, 2019
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                                I have applied for pan card 16/05/19 after a few hours epan card was allotted & then I tried to verify the pan number then It shows no record in database till now. I want to apply for online banking but invalid pan number shows.
                                Please confirm & check all about it & so I can use to open my account
                                Name - Ajeet Kumar
                                Pan - IMPPK4151K
                                Phone - [protected]
                                Email - ajee.[protected]@hotmail.com
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                                  Subhashelumalai
                                  from Mumbai, Maharashtra
                                  May 13, 2019
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                                  Address: No. 22, Plot No. 3, Sector 11, Post Bag, CBD Belapur, Navi Mumbai, Maharashtra 400416, Mumbai City, Maharashtra, 400416

                                  I have applied the pan card correction through online and submitted the copy with required documents in the belapur, navi mumbai utiitsl office on[protected]. I applied for the both physical pan card and e-pan. I received my physical pan card 2 weeks ago, but still am not receive the e-pan.

                                  Name: subhash elumalai
                                  Application number:u-q[protected]
                                  Coupon number:u-q[protected]
                                  Reference no. Qhmp[protected]
                                  Hello Sir/Mam,
                                  I do not receive my pan card yet, so please tell me what to do or not and help me get my pan card, I am giving some information about of pan card and attach a photo...
                                  Consignment no. RM[protected]IN
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                                    Nandha KUMAR.E
                                    from Tirunelveli, Tamil Nadu
                                    May 7, 2019
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                                    Address: Mudalaipatty,namakkal, Namakkal, Tamil Nadu, 637003

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                                    Tax servicesnsdl e-governance infrastructure pan card refund not receive
                                    [resolved] nsdl e-governance infrastructure — pan card refund not receive

                                    1 review
                                    India
                                    Sunil kondekar on apr 5, 2018
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                                    This complaint for nsdl pan centre because i was apply for 7th march 2018 for new pan card but unfortunately my aadhar card details as mismatch so this request has failed then i wait 7 days for my refund because a win i enter my registration token number email id and date of birth then display we are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as per pan application with the details available in uidai database. Name/gender/date of birth/name as per aadhaar. Kindly visit designated pan centre and submit your pan application using biometric (Fingerprint) facility. Your online pan application fee will be refunded within seven working days. The list of designated pan centre is available at url then i will i was mail on nsdl customer service department for my refund i will decide to call customer care toll free number and discuss about this problem i i was call 6 time but every time customer care expect tell me we are forward your complaint your refund has been come as soon if not refund come contact us next time then i can send 16 email to nsdl network but one month later not refund reissue nsdl policy is every field item only 7 days refund money but there is 30 days gone but not refund my money i tell you just you nsdl working bases very low and customer care executive is not receive call on time please wait for much time like 10 minutes 50 minutes at least 30 minutes wait then one customer executive talk you and not clear your problem just forward your email and that's it if you indian government how to appoint this bad guys for your service so it's a very bad for us i hope you help to refund my money money is not important there is important only one thing trust if you read this email nsdl please improve your email speed and call centre speed and i will give you a token number and more details are down thank you.
                                    1. Applicant name :- nandhakumar

                                    2. Father’s name :- elango

                                    3. Date of birth :- 20/07/2000

                                    4. Application date :- 1 may 2019

                                    5. Pan (In case of change request form) :- new pan application

                                    6. Payment mode (Credit card / debit card / net banking etc) :- debit card

                                    7. Discreption of error :-

                                    We are unable to proceed with your online pan application due to following reason: mismatch in any one or more of the following fields as per pan application with the details available in uidai database. Name/ gender/ date of birth/ name as per aadhaar. Kindly visit designated tin-fc /pan centre and submit your pan application using biometric (Fingerprint) facility. Your online pan application fee will be refunded within seven working days. The list of designated tin-fc /pan centre is available at url https://www.utiitsl.com//

                                    8. Amount deducted :- 106.90

                                    9. Token number :- [protected]

                                    10. Email id :- [protected]@gmail.com

                                    11. Transaction reference number (10 digit alphanumeric
                                    My pan card, consignment no-RM[protected]IN, has been dispatched on 11/03/2019, but it is not reached at my address, and when I tracked my consignment, I found it on KOKAN BHAWAN Ranchi, so I request you to send it to my correct address...
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                                      Devi Udyog
                                      from Mumbai, Maharashtra
                                      May 4, 2019
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                                      Address: Kamrup Metropolitan, Assam, 781006

                                      Not received the pan card consignment no. Rm[protected]in dated 04/04/2019 (Apply date) at bpc uti kokan bhavan article bagged to bag despatched to rms (Crc) 15/04/2019. Bpc uti kokan bhavan article booked my pan is despatched from uti kokan bhavan on 15/04/2019 but still today i didn't received, please help me in this matter. My coupon no. [u-g[protected]], pan card no. Aaqfn3764n. Mail id: [protected]@gmail.com
                                      I applyed for of pan card the correction under father name, the name of father on old pan card is NARAYAN LAXMI but the correct name is LAXMI NARAYAN, but the time of applyed i was show the objection is [ FATHER NAME MISMATCH BETWEEN ITD DATA AND APPLICATION DATA ] so please tell me about how to clear the objection.
                                      as soon as possible..
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                                        siva sivadhalla
                                        from Hyderabad, Telangana
                                        Apr 30, 2019
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                                        Address: 2-219, MALLESWARAM, KHANDAVALLI, 534330

                                        Respected sir
                                        I had applied for new pan card (Form 49a) and submitted application on 24/04/2019.
                                        Coupon no[protected]
                                        Name-SHANMUKHI PASUPULETI
                                        Now my pan card status is your application is withheld for processing.
                                        Objection marked - (Ao details are not valid)
                                        Please look into the matter and make my pan card.
                                        I need it urgently for pacl purpose.
                                        Thank you.
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