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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Dec 29, 2025
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 59

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G
Gangaram136
from Delhi, Delhi
Nov 22, 2016
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Address: 560091

PAN Card Re-dispatch request vide Application U[protected]

Here with i bring to your kind notice that i had applied for a new PAN Card in the name of GANGARAM D which was dispatched to my corresponding address in the month of November. I couldn’t receive the PAN Card as I was out of my town and my Home door was found locked when the local Post Man reached my Home. Later, after couple of days I contacted the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.
Therefore, I request you to resend my PAN Card to my address mentioned below as well as I have mentioned my details below.

Application Coupon No. : U[protected]
Application Type : For Change/Correction in PAN Card Details
PAN Card No : BHRPG6189B
Applicant Name : DURGARAM GANGARAM
Address : #43, Siddeshwara Nilaya 2nd Cross, 1St Main Road Kottigepalya
Bangalore-560091
Contact Details : [protected]
My online pan application no:N[protected]
I have paid 107/- by using debit card of other one.
so, plz i request to refund my money to my a/c no:[protected]
my mobile no.[protected]
So

I request you to pls refund my money is don't want to apply pancard due to shortage of I'd proof.so I will apply later.
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    M
    mpradeepmohanan
    Nov 21, 2016
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    Address: 600032
    Website: www.utiitsl.com/UTIITSL_SITE/site/pan

    Dear sir/ ma’am.

    I have applied for pan card u-n[protected] on 9th nov, 2016 through

    Pan pdc incharge – chennai region
    Uti infrastructure technology and services limited,
    D-1, first floor, thiru - vi-ka industrial estate,
    Guindy,
    Chennai - 600032.
    Tel no:[protected]/[protected]

    But i have not received it till date.

    I have checked it in the pan tracker website where it is showing as status is (Your application in original is not received yet. Verify with our utiitsl office at the address to which you have posted/submitted this physical application set).

    But i have submitted all the required documents through speed post (Rt[protected]in) on 15th november 2016, to the pan office at guindy-chennai. And the post is delivered on 17 nov 2016. But still i have not received any call or intimation from pan service provider.

    Therefore, i would request your good self to kindly look into this matter urgently and do the needful as soon as possible.

    Please find the attachments for proof.

    Thanking you in anticipation.

    Thanks & regards
    Lakshmi mohanan
    [protected]
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      S
      Swastik * Associates
      from Mumbai, Maharashtra
      Nov 1, 2016
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      Address: 400010

      Dear sir/ ma’am.

      I have applied for pan card on 15th october, 2016 through andheri mumbai 400069 utitsl but have not received it till date. i have checked it in the pan tracker website where it is showing as your application is processed successfully pan [ hcsps8712q ] card dispatched through speed post vide consignment no ea[protected]in on 26/10/2016 i have checked it at my local post office but they have not received it yet. pan card would therefore request your good self to kindly look into the matter urgently and do the needful as soon as possible.

      Thanking you in anticipation for your early action

      Thanks & regards
      Khalil shah
      [protected]
      I already send document for name correction aadhar card, & for address electricity bill, Althoght returned my application with objection
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        S
        shilpi111
        from Srinagar, Jammu and Kashmir
        Oct 16, 2016
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        Address: 400614

        Sir I Have Not Recieved The Pan Card From Post Office It Return To Mumbai Office On 04 Jun 2016. But It Is Necessary To Us Of Pan Card For Registration Of Flat. And My Pan Card No Is (GTNPS1925L)
        Name Of Holder Is Shilpi Sharda . Pls Send This Address Ranjan Bhawan Shadhwana Nagar Korath Bari Madhwani Purnea (BIHAR) Pin 854301. Pls Intimate After Sending Of Pan Card To Home Address On This Mobile No [protected]
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          R
          R.SHARMA
          from Delhi, Delhi
          Oct 5, 2016
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          Address: New Delhi, Delhi, 110002
          Website: utiitsl.in

          I had submitted an application through utiitsl online for the alteration of my surname and change of residential address reg. My pan aslps6542e on 17.9.2016 and also paid their processing fee of rs.107/- immediately. Later i sent the copy of online application (Ref. No.[protected] duly signed along with documentary proofs as per requirement through speed post to their asaf ali road, new delhi - 110002.

          Later i came know through online status that my said application was withheld due to some discrepancy. As advised i contacted their office on phone and was asked to submit the form annexure - a duly attested by the gazetted officer with his or her copy of id card which was sent again through speed post on 30.9.2016 duly completed in all respects as required.

          But even after 5 days since then their online status shows the same as before. I am trying to contact their land line nos but always going busy.

          I am a house wife and can not visit their office personally in their working hours. Please help me.

          Swati soral,
          [protected]
          Dear Sir,
          my parcel not received till date and when ever i track in india post site it shows that your item is delivered .
          so i am again requesting you please delivered my item at my registered address
          Track no.- RM[protected]IN

          Thanks
          Vijay Kumar Maurya
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            T
            Tulika Dass
            from Delhi, Delhi
            Sep 20, 2016
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            Address: Mumbai City, Maharashtra
            Website: www.utiitsl.com/UTIITSL_SITE

            I had applied for a duplicate pan card on 29th february 2016, against coupon code[protected] with the income tax department. However, since all these weeks i am getting the updates that it is still withheld for some duplication issue. Can i please know the exact reason why my pan card is on hold since such a long time?
            I was asked to send an annexure a form to utiitsl mumbai, but that form was never acknowledged. When i called, after so many difficulties the utiitsl customer care took the call and asked me to send a mail and then only they will send annexure a. I told them i has already sent a signed and attested annexure a.
            I have sent them the mail, but no reply. They have some very unhelping customer care number which is not at all approachable and hardly anyone takes the call.
            It is a pan card issue, which is quite serious.
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              S
              ssneha singh
              Aug 27, 2016
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              Address: Kolkata, West Bengal

              Hello sir... 3 weeks ago I applied for a duplicate pan card but on tracking it in d given website I found that it has been withheld due to the mismatched date of birth in ITD and application form. All the details provided by me states that my date of birth is 05.05.1994 and not on 06.05.1994. It is just a typing mistake from your side.Plz sir consider the fault and issue me the pan card as soon as possible...
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                N
                Nabakumarbarman
                from Kolkata, West Bengal
                Aug 22, 2016
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                Address: Mumbai City, Maharashtra, 781306
                Website: www.myutiitsl.com

                I had applied online for date of birth & address correction on my pan card no-aqspb2277q, payment was done online and was successful as well. After that i sent all relevant documents via india post (Speed post service) to mumbai regional office. My coupon number was u-q[protected] on 15th may 2016. Now the status showing is "application is withheld for processing with information to the applicant; awaiting reply from the applicant." they did not mentioned about the detail of the information which is required and did not mentioned the reason clearly for withhold my application. Already i had sent a mail in the name of email no utiitsl. [protected]@utiitsl.com but they have not response. Please help me to overcome this problem...

                Naba kumar barman
                Village-rupiabathan
                P. O.- chamata, dist.-nalbari (Assam)
                Mobile no - [protected]
                Email - [protected]@gmail.com
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                  R
                  Rajeev exi
                  from Gurgaon, Haryana
                  Aug 16, 2016
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                  Address: New Delhi, Delhi, 11002

                  Dear sir,
                  We have applied application for Pan Card no U - N[protected] on dated 01.07.2016 but till date we have not received i have received rejection that your Address proof for delivery of Pan Card is not available after received rejection letter we have send as per your required address proof given by your format on my office letter pad on dated 22.07.2016 but today when we have search my status we find some message which given below kindly confirm if any documents required.
                  APPLICATION IS WITHHELD FOR PROCESSING DUE TO INCOMPLETE DETAILS / DOCUMENTARY PROOF. PLEASE CONTACT TO THE PAN CENTRE WHERE PAN APPLICATION SUBMITTED.

                  Thanks

                  With Regards
                  Rajeev Srivas
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                    S
                    Smit Agarwal
                    from Lucknow, Uttar Pradesh
                    Aug 12, 2016
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                    Address: New Delhi, Delhi, 226018
                    Website: www.utiisl.com

                    I have applied for the new pan card on 06/08/2016.
                    There was no option to fill the AO Type and Location of AO.
                    As a result an incomplete online application was generated and the transaction fee of rs 107.00 was deducted from my account.
                    This was the problem of the portal and no mistake was done from my side.
                    The incomplete form is of no use to me. I no longer want to apply for the PAN. Please refund my charges.
                    There is no email id for the complaint listed on website and there is no sort of customer support.

                    Dipali Agarwal
                    02/09/1992
                    D/O Manmohan Lal Tondon
                    [protected]@gmail.com
                    [protected]
                    Application no.- N[protected]
                    Reference no.- GSMP[protected]
                    My PAN Card is not delivered to my resident address since 2months have been passed and after making 4-5 times call they are saying that they had returned it back to mumbai office and as the same they had been delivered of my mom and sister at same time and at same address...PLZ DO Something
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                      B
                      bejorh
                      from Karnal, Haryana
                      Aug 12, 2016
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                      Address: New Delhi, Delhi
                      Website: www.utiitsl.com/UTIITSL_SITE/site/pan

                      I had applied online for the pan cards as per the token numbers (u-n[protected], n[protected], n[protected], n[protected], n[protected], n[protected], n[protected] & also dispatched its hard copies via trackon courier receipt no. [protected] on dated 27/07/2016 at the address o[censored]ti pan card office delhi. by tracking the courier receipt it is clearely shows that the hard copies of the same has been successfully delivered to the address of the company & they have also get the receiving stamp of the company. but on the other hand when i track these numbers on the uti website, it shows that the documents has not been received yet. these are total seven pan cards & i have also paid the fees @107/- each (total rs. 749/-). there is only one contact number for helpline i. e.[protected], which is 24 hours busy & never replied. now, it has been passed more than 15 days & there is no response by the company, even after sending the several e-mails one by one to their address i. e. utiitsl. [protected]@utiitsl.com. what an irresponsible behavior of such a company which is a famous name in the country. if, there will be no reply/response with in 7 days by the company for clearance, helplessly, i'll have to file a case against them for the loss of my time, money & inconvenience caused to me together with mind botheration.
                      We have applied for fresh PAN for my son and two application of change of address to UTIITS Ahmedbadad office. We have paid fees but they did not give us receipt and acknowledgment.

                      Please provide us status.
                      Yogesh Bhatt
                      I, tulam vani sri not received my pan card through post and my pan card no is:bawpt8387e nearly from 20 days i not received card
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                        A
                        agkumar
                        from Mumbai, Maharashtra
                        Aug 10, 2016
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                        Address: 560067
                        Website: www.myutiitsl.com

                        Application coupon number u - n[protected]
                        Application type for new pan card (Form 49a) as a resident indian
                        Applicant name kiran kumar sahoo
                        Status application is withheld for processing due to incomplete details / documentary proof. Please contact to the pan centre where pan application submitted.


                        What to do next. Please let me know
                        Mail me:gouri. [protected]@gmail.Com
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                          KomalPandey
                          from Mumbai, Maharashtra
                          Aug 3, 2016
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                          Address: 140507
                          Website: www.consumercomplaints.in/new_complaint

                          Dear Madam/ Sir,
                          I've applied for the new Pan card 1 months back. From last 17 days pan card online status is showing as " application is received and is under verification".

                          My application coupon no is- U - A[protected]

                          As per my knowledge any pan card processing time is maximum 15 days.
                          My request to process my application asap.
                          I am apply online pan 22/07/2016 & post document for verification, documents are delivered on 26/07/2016 at PAN PDC Delhi, but today is 5/08/2016 & status show on UTI WEB, your documents is not received, why ???
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                            P
                            punithams
                            from Pune, Maharashtra
                            Jul 27, 2016
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                            Address: Mysore, Karnataka, 570012
                            Website: www.utiitsl.com/UTIITSL_SITE/site/pan/#one

                            I have filled the application form online o[censored]ti and made the payment online. When i went to submit the form to a nearby uti office, vv mohalla, adipampa road, mysore[[protected]]. They rejected saying that i have filled the application form wrongly and rejected it. If last name initials as[bp] are not allowed then online application should not get submitted. It is a mistake with online website.


                            But now they are asking me pay again and submit the form again. Please do rectify this issue.
                            O. BDVPJ9858G is dispatched on 16/03/2016 NOT GIVE MY PAN
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                              Fazy ashrafi
                              from Noida, Uttar Pradesh
                              Jul 19, 2016
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                              Address: Bareilly, Uttar Pradesh, 243001

                              I send my pan application with coupon no. U-n[protected] to delhi
                              Office on 11 july 2016 by speed post my speed post show that item
                              Delivered on 13 july 2016 but when i track status on uti site then it
                              How that (Your application in original (With physical documents) is
                              Not received yet. Verify with our utiitsl office at the address to
                              Which you have posted/submitted this physical application set.) after
                              Read this when i contact your delhi office then they are not
                              Responding me

                              I am tired with their service pls solve my probleme
                              We can help you out in solving your issues

                              Charges apply

                              Get back
                              [protected]@gmail.com

                              [protected]
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                                J
                                jaishk
                                from Bengaluru, Karnataka
                                Jul 17, 2016
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                                Address: Bangalore, Karnataka, 560036
                                Website: www.utiitsl.com/UTIITSL_SITE/writeToUs.do

                                Pan card application coupon number : n[protected]

                                Hello, i am jaishree k., from bangalore.

                                I have applied for pan card, thinking the regional office was in bangalore. So now since the office is not in my state, i would like to convey my apologies for the mistake and withdraw my payment paid through cash.

                                I have paid rs.107 from sbi debit card.
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                                  vijayapanchal
                                  from Bengaluru, Karnataka
                                  Jul 12, 2016
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                                  Address: Bangalore, Karnataka, 560045

                                  Hi sir iam vijayalakshmi i applied for new pan card but regarding this i applied before 2 years back but i didn't get me pan card so regarding this please check my details and so the needful...
                                  The following details are

                                  Form number:[protected]
                                  Acknowledgement number :[protected]
                                  I attached the screen shot also


                                  Thanks & regards:
                                  Vijayalakshmi
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                                    pawalepd
                                    from Pune, Maharashtra
                                    Jun 30, 2016
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                                    Address: Mumbai City, Maharashtra

                                    Hello,

                                    UTI Infrastructure Technology And Services Limited company

                                    My wife Pradnya Kadam is applied for pan card though your website.
                                    We are unable to find the track status application on your website.

                                    Please check and reply me.

                                    Application form no:[protected]
                                    Processing fee coupon no.[protected]

                                    Thanks for help.

                                    Pravin
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                                      skv3452
                                      from Gurgaon, Haryana
                                      Jun 22, 2016
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                                      Address: New Delhi, Delhi, 110044

                                      I applied for pan card online on 12th June 2016 and also physical documents are submit by Speedpost its delivered at the address (PAN PDC Incharge - New Delhi region
                                      UTI Infrastructure Technology And Services Limited
                                      Ground Floor, Jeevan Tara Building,
                                      Opp. Patel Chowk Metro Station, 5 Parliament Street
                                      NEW DELHI – 110001) on 15th JUN 2016, but rite now the status is shown as your physical documents are not yet received.
                                      My application COUPAN no is -U-N[protected]
                                      My name is -MOHAMMAD CHAND
                                      MOBILE NO-[protected]
                                      Please Help Me
                                      Today is 22nd June 2016
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                                        Shreeram Shreeram
                                        Jun 21, 2016
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                                        Address: Wardha, Maharashtra, 442301

                                        Dear sir/ madam,
                                        I am a practicing chartered accountant. I used to take pan card applications on the special request of people and that too by charging legal fees (As additional service). I send these complete filled applications through my staff to your registered center "m/s golechha investment services" at hinganghat, pin code: 442301 dist wardha (Maharashtra).
                                        The way the concerned person used to talk is indigestible (Kind of ignorance).
                                        If you don't mind may i ask you a question? Can i submit copy of affidavit sworn before magistrate stating date of birth as dob proof for new pan card (Form 49a). The concerned person literally thrashed the application form towards my staff for not attaching the original affidavit and for attaching copy of the same. Reason of such behavior is before that the concerned person asked my staff from where he had came, my firm name, and asked whether your firm have no other work apart from pan applications and many more negative words. Apart from this whether downloaded pdf form 49a is not allowed to be used under your roof, since the concerned person has badly scolded my staff (A common man) for using the downloaded form 49a pfd as he wanted to fill the forms already available with them which is 99.99% similar to the downloaded forms.
                                        Another reason it might be that the concerned person's son is also a practicing chartered accountant, so it might be a inferiority complex for him. But these are personal issues.
                                        I request you from your end to teach your authorized centers how to behave with the people who are visiting their office for submitting the pan card applications.
                                        Please do the needful.
                                        Thank you.
                                        Sorry for the trouble.
                                        The details of mine and the concerned authorized center is as under :

                                        Regards,
                                        Chartered accountant
                                        Hinganghat (Dist. Wardha)
                                        Mobile no.: [protected]

                                        Authorized center :
                                        M/s golechha investment services
                                        Jain mandir road, hinganghat
                                        Contact:[protected]/ 244460, [protected]
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