1. Our connection references are as under:-
(A) account no –[protected].
(B) k. No[protected].
(C) circle – cir 14101.
(D) division – div141012.
(E) sub division – sdo1410129.
(F) book no –[protected].
(G) sc no – pv_0lp382.
2. We are the current occupants of the d 85; sector 83; noida phase 2; noida.
3. I regret to point out that since friday, 08 dec 2017, the supply of electricity to our premises has not proper. The neutral wire has current in it. This has caused a lot of problems to us and the machines in our factory. Our output has come to a stop.
4. The following has happened:-
(A) some electrical parts of the imported panel saw machine held with us
Have got burnt out causing a huge loss to us. We have requested m/s felder
To give us the cost of repair to this machine.
(B) we are not in a position to run any machine for the fear of having them
Damaged because of inappropriate supply of electricity.
(C) approximately thirty persons of our labour force are idle – thus resulting in loss of output and loss of payment to the labour.
(D) because of the above, we are unable to meet our commitments made to our clients. This has resulted in loss of reputation of our company.
5. Sir, we have lost over one week of working in our factory. We can ill afford this.
6. The staff has been saying that the complaint will be sorted out. But the complaint still persists. It has taken over one week for a simple thing to be sorted out. This only indicates that the concerned staff is not taking the matter seriously.
7. We verbally complained to the sdo and je incharge of noida phase 2 verbally on 08 dec 2017 itself; and followed up on 09 dec 2017. Since our complaint was not getting resolved, i submitted written complaints to the undermentioned two officials on 12 dec 2017; and obtained signatures in token of having received the complaints:-
- sdo pvvnl noida phase 2.
- je, pvvnl; hoisery complex; noida phase 2.
8. Despite all this we continue to suffer and our relevant machines are lying idle as is our work force. We have also been constrained to get the work done from outside, thereby incurring additional expenses on our us.
9. We request you to set the system electrical right at the earliest so that normal operations can be resumed in our factory.
Thank you,
Regards,
(Brigadier praveen kapur) (Retd)
Uttar Pradesh Power Corporation [UPPCL] customer support has been notified about the posted complaint.
Account [protected]