Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

Hello,
I booked 5 tickets(seat nos. 17, 18, 22, 21, 20) from LUCKNOW to DEHRADOON on 25th March 2022 from a bus called Pavanhans at 19:00hrs from Kaisarbagh Depot as a Guest User and paid from Google Pay from its app, but when I returned to the website blank page appeared and I didn't recieved any message or mail for the same.
Then i again booked the ticket same tickets on 29th March 2022 after registering as a registered user...

There is a crossroad near my apartment and there is no traffic signal on the road because of that people drive rashly and there are many chances of accident.

My booking id:[protected]ED8
My ticket no 1: 0000DAC3B5
My ticket no 2:0000DAC3B2
My registered mobileno:[protected]
Transaction ID: BUS_28376_[protected] I booked my ticket from Noida to Agra ISBT on 16 March 2022 at 17:37 time and the amount of ₹928 has been deducted for the same.
But I cancelled both tickets for some reason and cancellation charge of Rs152 is deducted for both of the tickets but refund...

I would like to tell you on 15th March I booked janrath bus with booking ID[protected], timing 9:30 from haldwani to anand vihar for 2 person's but unfortunately it was cancelled and till now I didn't get my cancellation amount so please resolve my problem as soon as possible. please find the attached documents for your reference.
Thanks & Regards

I have booked AC bus ticket in general AC bus on 20th March 2022 for Lucknow to Delhi I have got a ticket in a from Sahibabad depot when I reached Google assistant name the Alambagh terminal at the time of tickets if we have informed that the bus is cancelled and you ticket will be refunded they said that you have arranged alternate bus which was not in good condition and not worth the money. They have demanded the cash amount for a new ticket at the same time which causes a lot of trouble to the passengers who were not carry cash amount so they have decided not to go with that alternate bus that they were providing. Now i want my ticket money refunded as the bus was cancelled. Please help us out of this.

Dear Concerns,

I was trying to book online ticket for a bus service from Dehradun to Lucknow and Lucknow to Dehradun, after amount deduction booking was failed.
As per customer care the deducted amount supposed to refund within 7 days but it's not happened yet.
Below are the details and PFA the supporting documents for your reference.

Name: Anurag Shukla
Date of Booking: 09/03/22
Number...

I booked a ticket on UPSRTC online portal from Delhi to Lucknow in Scania. When i reached the depot, i was informed that the bus is cancelled for that day and i will receive the refund in 3-4 days. I took another bus for Lucknow directly from the depot. Now its been 10days already and i still haven’t got any refund in my account. I raised this to online.[protected]@upsrtc.com and they asked for few details which i provided. Now they are not even replying to my mail and not giving any update or refund. My money is completely stolen by this UPSRTC people for no reason. I need support on this issue and my money back.

This issue hasnt been resolved yet. https://www.consumercomplaints.in/uttar-pradesh-state-road-transport-corporation...⇄

I booked two tickets, as guest account from www.onlineupsrtc.co.in, from Sitapur to Kaushambi for an AC bus (Janarath, departure 8pm on[protected]. Payment and booking was successful. The payment was done via Paytm app. The time of booking was 1806hrs on Feb 25, 2022.

But I didn't get tickets neither on my mail Id: [protected]@gmail.com nor my phone number [protected]. I used this email and contact for booking.
After...

I booked a ticket from Upsrtc Website my payment got deducted from my Paytm UPI and UPSRTC shows payment failed
What kind of service is this
Please refund my money as soon as possible

I. Travelling from kanpur to banda the bus conductor asked for extra 200 rupees for my 2 packets of small size cartoon other than the my fare when asked for luggage recipt he handed over a 4 luggage packets recipt which was of 150rs this should be stopped please take action

Today on 7th March 2022, I received a message that my your challan on vehicle no UP85BY2870 dated 2nd Dec 2021 is sent to court for disposal.
This is the first time I received any msg related to challan. I bought the car 6 months back only. I checked the website for challan and found that there are total 8 challans on my name of Rs 2000 each for overspeeding at the same location on different days. I never received any msg for this type of speeding limit violation.

If I had received the msg on the first day of my challan, I must have paid it and have not repeated the same offence again. How is it possible that a single person is repeating the same offence on every other day. This is the technical error and I should not get a challan of 16000.

Hi,
have booked 1 ticket for Bareilly Satellite to Kaiserbagh Lucknow via Moradabad Pavan Hans Volvo.
Amount was deducted from my account but no ticket is booked. My upsrtc account shows no ticket as booked. I booked ticket from Bareilly to Lucknow
Please refund my money back.
Either send me ticket details as soon as possible for tickets dated 26.02.2022, 02:35 hours for amount paid 688.00 Rs.
Refund my amount to the bank please. The bank statement clearly mentions that amount had been transferred to upsrtc account.
I'm attaching the screenshot of the bank statement too for your assistance.
Kindly refund my money back.

Hi UPSRTC,

I booked 2 tickets on 15/10/2021 for my journey on 03/11/2021 21:45 from Kaushami (KASB) to Lakhimpur Kheri (LKM) in Janrath AC sleeper via UPSRTC online, having PNR no. XLKM[protected].

But when I reached the bus station that bus was already cancelled, and money was also not refunded till now. I also enquired about the refund amount at LMP station but every time I was told that due to COVID-19 the refund may get delayed and wait for some more days for the refund amount.

In this regard, I shall appreciate it if you can arrange the refund at the earliest possible time.

Please acknowledge this mail and I hope for your prompt action.

Please find traveler's information stated in below mail:

UPSRTC — Refund not received
I
Umar Chaudhary
from Bijnor Uttar Pradesh
Feb 6, 2022
I booked ticket from Upsrtc website. And later on the bus was cancelled. When I enquired about my refund Through mail I got a revert from third party that had refunded the amount and also I was told that for further information please contact UPSRCTC. I contacted UPSRCTC but they never respond. I also complain on Jansunwai but still the is in pending status.
The details are :
Ticket No = 14870249
PNR No = XMBD[protected]
Date of Journey = 25/06/2020
Amount = 331.00
Reservation from: Kaushambi
Reservation to: Moradabad
Bus Service: Janrath
Boarding time: 08 : 15

Dear sir,

as i stay in phoolbagh colony bahadurpur near talab

we are living from 4 years and the sabasad named pankaj yadav [protected] has not constructed the road and drainage after so many complaints, nobody is raedy to complete the work .
We are facing many problems during the rainy season .

So please you are requested to do the needful asap

Less than 20 kilo charge 200 charge rupees, and don't give any receipts, ticket no. 00062387

I am writing this behalf of my hnadicaped uncle,
he was traveling in UP roadways Sonali bus depo bus no UP53ET9424 from lucknow depo to ghaziabad depo.

He had pass of handicap but conducter was demanding for tickets,
he denied for ticket then conducter abused him and let him to sit but only for pari chowk,
After reaching pari chowk conducter was demanding 200 rs more,

but he has no money since he denied after denying conducter hits him and thrown him out from bus

I am requesting please take a strict action against them And i will further compalin with concern people

I have booked tickets from alambag to Mirzapur on 3rd jan 22 for sleper6 bus was supposed to depart on 3rd jan 22 at 5.30 from alambag but gets cancelled ticket no is 15969292. Another ticket was booked for varanasi to allahabad but bus got cancelled refund is still not came ticket no is 14250590

Dear Sir,
I have reserved online 3 person seat on 15-dec-2021 19:37, payment deducted but couldn't get a ticket or any other information about reservation.Please refund the amount.Transaction details is as follows
ICICI Bank Acct XX772 debited for Rs 1980.00 on 15-Dec-21; UPSRTC credited. UPI:[protected].