Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

Sir I was sitting in bus number {UP 31 T 7919} and I have seen driver has stopped the bus and forcing PWD passangers to deboard from bus. I don't know why . They also have valid passes issued by valid authority. Kindly take strict action against such kind of driver and conductor . So that such kind of misbehaving not happen to any disabled person in future

I have done payment for upsrtc bus service, the amount was deducted but I didn't receive a ticket. Attaching screenshot of the payment. I need refund on urgent basis.

I was booking a ticket for travelling to Varanasi from Gorakhpur on Janrath Bus ( Raptinagar Depot) on 07th December 2021.The ticket was not booked but the ticket charge (353₹) was deducted from my bank account.

Sir
I am from shamli and I was an athlete and daily journey from shamli to jasala (delhi route) because my coach sir and the stadium in jasala (CAPTAIN AMRISH KUAMR ADHANA SPORTS AND DEFENCE ACADEMY, INTERNATIONAL COACH). I want to complaint about the extra charges of ticket and misbehave . They talk me that you take the ticket of kandhala if you do not take out from this bus and it happens daily in early morning of Baraut depot bus whose number is UP15BT3952 .SO plese help me UPSRTC and allow that if the ticket of jasala bus station is available so why they should not give me .
Thanks
UPSRTC

Sir, i'm in a bus whose conductor refused to provide me the ticket by saying, "ticket machine is not working" and when i forced him to provide me the ticket than he gave me the ticket which i have posted you, which show's that this ticket can charge rs.11 to rs.30 only. But i gave him the full fare as conductor requested for. (Rs.160) Each for 5 passenger total (800)
I'm requesting you to take an immediate action against this corrupt...

I was trying to cancel the ticket 2hrs prior to the departure but not able to cancel it, we have not boarded the bus from bareilly to kaushambi 11am, please return my ammount-I am really frustrated and need money. Already in debt please return this ammount, I am not even earning much.

Request to return the ammount really frustrated else I will file the FIR

This is to inform you that on 28/11/2021 I tried to book a ticket through upsrtc's official website and made the payment of Rs. 786 through google pay UPI. After making the payment it redirect to the page where "transaction failed" Message appeared. Amount deducted from my account and still not got any refund. .I am attaching the google pay receipt for your reference. Please look into matter and help me to resolve this issue.

Dear sir/mam,

I booked 2 seats on Jan Rath bus from Bareilly to Dehradun which was supposed to leave at 21:00 on 18.11.2021, but it was cancelled. The refund of it has not been recieved by me yet.

I have contacted and emailed about the same multiple times but still the refund is not received by me.

Please refund the amount of it. The details of tickets booked are given below

Trip...

Sir I cancelled my ticket on 30th October, 2021 and it's been 25 days that my refund of Rs. 1332 hasn't been received. Here are my details-

Cancellation Voucher No : 15829658

Ticket No : 15818809

PNR No . : XDDN[protected]

Greetings sir/ma'am
I am Abdur Rahim from Lucknow. I had applied for driving license of motor cycle without gear (MCWOG) at Trans gomti office, Lucknow. Application number- [protected]. On successfully completing the test on 20/04/2021, It has been about 7 months now but I have still not received the DL. I have contacted them many times and have also visited the office but to no avail. The status of following procedures is still showing pending-
1) Approval of DL
2) Printing of DL in form 7(smart card)
3) Dispatch of DL and PSV badge
Please kindly look into this problem
Thank you

Upsrtc Username - YASHVARDHAN2
Mobile no. - [protected]
Booking on 8th Nov
Lucknow to Shaktinagar(SKA) 3:15 PM Shatabdi AC bus.
The amount Rs 910 got deducted from my account( paid to atom technologies [protected]@hdfcbank) as shown in the attached image.
Transaction Id - T2111061322517539931356
Amount - Rs 910

I have submitted my complaint before but still no refund.Please initiate the refund as soon as possible.

I, Sandeep Kumar was booking a ticket from LUCKNOW to DELHI, 9:30PM, on 7 November 2021.

After completion of payment process my transaction failed but amount deducted.
I was making payment with my Debit Card.

Please refund my money as soon as possible.

This is the message received..
Rs.1022 Debited to A/c ...9626 AT POS TID[protected]/E, ref[protected]. Total Bal:Rs.504.42CR. Avlbl Amt:Rs.504.[protected]:52:38) - Bank of Baroda

Thank you.

Upsrtc Username - YASHVARDHAN2
Mobile no. - [protected]
I was booking ticket for 8/11/2021 from Lucknow to Shaktinagar(SKA) in 3:15 PM Shatabdi AC bus. The amount Rs 910 got deducted from my account( paid to atom technologies [protected]@hdfcbank) as shown in the attached image. The seat number I was booking was 20.
Transaction Id - T2111061322517539931356
UTR no[protected]
Amount - Rs 910

Please refund the amount as soon as possible.

Thanks
Aniket Srivastava

Upsrtc username - YASHVARDHAN2
Mobile no. - [protected]
I was booking ticket FOR 8/11/2021 on 6th Nov at 1:22 pm from Lucknow to Shaktinagar(SKA) in 3:15 PM Shatabdi AC bus. The amount Rs 910 got deducted from my account( paid to atom technologies [protected]@hdfcbank) as shown in the attached image. The seat number I was booking was 20.

Transaction Id - T2111061322517539931356
UTR no[protected]
Amount - Rs 910

Please refund the amount as soon as possible.

Thanks
Aniket Srivastava

User id anandvishu66
I booked a ticket from uprstc website from Kanpur to Bareilly satellite bus stand
Amount got debited and the site page displayed error message. Ticket is not there in my bookings section also. Kindly refund the amount.

Please note the following bus service :

07/11/2021 20:55:00 JAN RATH KAISARBAGH to KAUSHAMBI via GAJRAULA

while initiating to book a bus ticket for above service, money got deducted very efficiently but I received neither Email not any kind of messages regarding booking. If you cannot give me ticket then I request you to initiate my refund asap with priority basis.

details for UPSRTC:
Username: Ankitb30
Name: Ankit Bhasker

On[protected] i was booking ticket from saktinagar to Lucknow in AC bus Shatabdi and paid using phone pay through the gate way of atom
Upsrtc says the transaction failed but my money got deducted. I'm providong you the upi transaction number. Please initiate the refund as soon as possible
Amount - 902
Upi transaction id T2111021947141991807035
Payment was deducted on[protected] through phone pay.
And i am adding the image of payment done by me through phone pay.

I booking ticket on 19/10/2021 from Kaushambi to Hardoi, due to some medical issue I cancelled the Ticket with Cancelled Voucher Number[protected] but till now no Refund given, please refund my money, Iam not too much rich, please refund my money
My पीएनआर नंबर: XHDI[protected]

Sir, I was booking the ticket from SAHARANPUR TO LUCKNOW from UPSRTC on JANRATH, and I was doing payment through mu UPI APP first time amount got deducted but ticket didn't booked then I again tried the payment and amount got deducted and ticket got booked. So sir it is a kind request to refund the deducted amount ASAP.

Account details-
Username - birjss
Mobile no. - [protected]
email id - [protected]@gmail.com
I have booked 3 tickets from Lucknow to Azamgarh. Amount was deducted from my bank account but no ticket is booked. My upsrtc account shows no ticket booked.
Tickets total amount is Rs. 1539.
Bus detail-
Shatabdi A.C. - Alambagh to Azamgarh via Sultanpur
Time - 02/11/2021
09:00:00
Kindly refund the amount back to my bank account please.
I am attaching the screenshot of the bank statement too for your assistant.