Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints &amp; Reviews

Money debited but ticket not booked

Payment deducted but bus ticket not booked

Baggage loss

Regarding Approval of DL Application - 3966086422

Surrender procedure of smart card of UPSRTC

Most useful reviews

Refund not received

false ticket

extra fare charge

cancellation of e ticket

amount was deducted from my account but ticket wasn't booked

refund status

Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 30

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Address: Gautam Buddh Nagar, Uttar Pradesh

upsrtconline.co.on for online booking of bus is a very poor service and is messing people's time and money. Please close this service and stop to making fool to Public. I booked a ticket online for GONDAfrom ANAND VIHAR, but when I reached on boarding point, I asked bus conductor for my seat, he refused to give seat and saying there is no vehicle number mentioned on Ticket and advised to go with Senior person o[censored]PSRTC. It was very difficult...

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Address: Panchsheel Nagar, Uttar Pradesh

Sir I applied for smart card(epurse) on 27 april 2015 with card no.- HPRHP[protected] but when I checked its status online than it shows “registration completed and waiting for printing” continuously from the day I applied to till now and the expected delivery date i.e. 27 may 2015 is already gone. But till now I am not received my smart card. I also attach the acknowledgement receipt of my online registration. Please sir look into this...

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Address: Lucknow, Uttar Pradesh

conductor bus no.up 34T 3724 time 7:24 a.m. date 06/06/2015 alambagh deppo misbehave he does not make ticket through sbi smart card balance in our smart card was rs.435/- dt 05/6/2015 at 18:44pm.he pushed to me from bus.i am afraid of him. he is local persion.please take it seriously.CONFIDENTIAL COMPLAINT...

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Address: Ghaziabad, Uttar Pradesh

Today Morning I was driving on NH-24 from Pratap Vihar Ghaziabad to Sec-63 Police Chauki. I saw a UP Roadways bus was coming from wrong side and trying to Penetrate the main Road Traffic. It created long Jam and Driver was not considering the Rule as well as Public convenience. Requesting you to take proper action against this. Bus No UP[protected]...

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Address: Ranchi, Jharkhand

Respected Sir, I had booked a ticket from Rupaidihya to Delhi Anand vihar in morning (19/05/2015) at 10.15 am from guest account on website www.upsrtconline.co.in my balance has been deducted but i yet not i have received ticket. when i called toll free number [protected] they left their hand and provide me an other number [protected] which is always showing a busy tone from last 9 hrs. if by chance call connected they not picked the phone...

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Address: Meerut, Uttar Pradesh

Dear Sir, This is inform you that I have Rs. 1507/- balance in my smart card issued by UPSRTC. On 13.05.2015 i board a bus from meerut to ghaziabad i bought a ticket of Rs. 43.00 and the same has been deducted from my smart card and the balance of Rs. 1464/- is shown on my Bus Ticket (as enclosed) I didn't board a bus on 14.05.2015. On 15.5.2015 i again board a bus from meerut to ghaziabad i bought a ticket of Rs 43/- but conductor...

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Address: Agra, Uttar Pradesh

I have booked a ticket for Agra (ISBT) to LKO (charbagh) by Volvo on 08.05.2015 at 11:10am. amount has been deducted on the same date with the ref number-051442 (ATOM_TECHNOLOGIE POS DEBIT) but Ticket not confirm due to some technical problem. After that i have purchased the same seat ticket from Agra (ISBT) ticket counter in cash. Till date i haven't received deducted amount as Rs.906.i have made complaint on the same day to customer...

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Address: Firozabad, Uttar Pradesh

Hi There, I am writing for the BUS No-UP75M2576 Etawah Depot. I was travelling through this bus from Shikohabad to Delhi at 9 :00 PM dated- 30/04/2015 and My ticket number was 00034221. My complain is against the Bus Conductor who was drunked on the job while travelling. He was so drunked that he lost his sense and even can not stand up his foot. My request is to please take care of these guys who are very careless on their job and...

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Address: Gautam Buddh Nagar, Uttar Pradesh

Hello, I have recharge the smart card using online portal on 13th april, please refer the attached reciept, But amount has not been added to card. Please do the needful. Please also tell the easy way to recharge the card in future. Thanks, Sachin [protected] [protected]@gmail.com...

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Address: New Delhi, Delhi

Hi, Subject: Non-Refund of bus fare amountfor a CANCELED BUS. This is to inform you that I booked atikcet in favour of Raji Ullah, from ANAND VIHAR to LUCKNOW for the12/03/2015. At the last moment, the bus got canceled without anyprior information and I was stuck as there was no bus available after10:30pm. Later, I somehow managed my travel by an ordinary bus. I was told that the ticket amountwould be refunded back to my account,...

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Address: New Delhi, Delhi

Hi, Subject: Non-Refund of bus fare amount for a CANCELED BUS. This is to inform you that I, Raji Ullah had booked a ticket from ANAND VIHAR to LUCKNOW for the12/03/2015. At the last moment, the bus got canceled without any prior information and I was stuck as there was no bus available after10:30pm. Later, I somehow managed my travel by an ordinary bus. I was told that the ticket amount would be refunded back to my account, which...

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In Early morning, Evening and Night, We are facing a problem o[censored]PSRTC transport from Kaushambi to Meerut . For this reason, Many people and me are not able to reach office on-time and return home on-time. Please take corrective action and help us. My email ID is [protected]@gmail.com and Mobile Number [protected]....

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The conductor of the bus number UP16T4697 charged the passengers more than the usual fare. The fare from pari chowk, greater noida to botanical garden, noida is rs. 23 but he took rs. 25 frfrom everyonone. The matter is not of rs. 2 but its about the consumer rights . when the passengers tried to guide him, he avoided. For other details you can contact me on [protected]. Regards Shashi mishRa [protected]@gmail.com....

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Address: New Delhi, Delhi

I boarded the 5:45a.m bus for auraiya depot from anand vihar isbt. It has its route through Noida expressway, despite that when I asked conductor for ticket of Mathura cut which is a valid stop as per the list of stops. The conductor refuses to give me theticket and said go to Noida and take another bus from there. I, am a govt emplyoee and this incident caused me problem as I was not able to reach for my meeting on time. Please look into...

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Address: Lucknow, Uttar Pradesh

I had booked an on line ticket on 4.4.2015 from UPSRTC web site from my registered ID-user name- ncpandey32. The ticket was from Lucknow to Faridabad. The bus was Lucknow Anand Vihar Volvo leaving on 12th april'15 at 9.30 pm. As soon as I opened the site, more than 30 seats were shown vacant and I booked one seat for Volvo bus proposed to leave for 12.4.2015 from Lucknow to Faridabad in the name of my son Sanket Pandey age 19. As soon asIo...

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Address: Firozabad, Uttar Pradesh

I was traveling in bus no.UP87T0967 Agra fort depot on 06/04/15 from Tundla to Awagarh. During the journey the driver was consistently misbehaving with the passengers. He did not stop the bus at the appropriate stops. He often stopped it 1 to 2 kms after the stoppage and talked in a very bad language especially with the ladies passengers. I am sure that he was drunken. When the passengers complaint about it to the conductor he replied "...

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Address: New Delhi, Delhi

I booked my ticket from ANAND VIHAR to CHARBAGH for VOLVO from www.upsrtconline.co.in on 5/4/2015. The bus boarding timing was 22:00 5/4/2015.I booked the ticket as the Guest the user and when i was trying to cancel the ticket, the website asked to me register it to cancel the ticket.So, while i was registering, the website did not sent the activation mail on my email address.So i was stuck, i tried to customer care number +91-[protected],...

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Address: New Delhi, Delhi

I booked my ticket from ANAND VIHAR to CHARBAGH for VOLVO from www.upsrtconline.co.in on 5/4/2015. The bus boarding timing was 22:00 5/4/2015. I booked the ticket as the Guest the user and when i was trying to cancel the ticket, the website asked to me register it to cancel the ticket.So, while i was registering, the website did not sent the activation mail on my email address. So i was stuck, i tried to customer care number +91-[protected],...

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2 Comments

sir i snyadav having ticket no 00059730 in bus no up-33T-8633 from kesharbagh to shahjhanpur on date 22-3-15 at 12:51:43 gave a five hundred not for ticket rs 157 .bus conducter wrriten the rest amount back of ticket that is 343 rupee.after the sitapur bus stand i ask about came back seet to pay my rest amount bus conducter replies that its not my duty to come at every seat & return rest money if any one want their rest amount come at...

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Address: Bijnor, Uttar Pradesh

I applied an application to get a smart card on date 14.01.2015, ref no- DMPDM[protected] from Dhampur Bus station{ Bijnor }, but not receive the card till now, who is responsible for this delay, take a necessary action and provide the card as early as possible.With regards. Dev Raj Sharma Dhampur ph-[protected] Mail- [protected]@gmail.com...

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