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Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

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Last updated Jan 4, 2024
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Uttar Pradesh State Road Transport Corporation [UPSRTC]
Customer Service Contacts

Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone Numbers

Toll free
1800 180 2877
162
102
Phone
+91 52 2262 2363
132
79
Fax
+91 52 2262 3578

Uttar Pradesh State Road Transport Corporation [UPSRTC] Website

Uttar Pradesh State Road Transport Corporation [UPSRTC] Head Office Address

HQ, Tehri Kothi, MG Marg
Lucknow
Lucknow District
Uttar Pradesh
India
226001

Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 30

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P
punitagriculture
from Bengaluru, Karnataka
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misguide in online ticket booking

Address:Ranchi, Jharkhand

Respected Sir, I had booked a ticket from Rupaidihya to Delhi Anand vihar in morning (19/05/2015) at 10.15 am from guest account on website www.upsrtconline.co.in my balance has been deducted but i yet not i have received ticket. when i called toll free number [protected] they left their hand and provide me an other number [protected] which is always showing a busy tone from last 9 hrs. if by chance call connected they not picked the phone...
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Pankaj_M
from Gurgaon, Haryana
May 19, 2023
This thread was updated on May 19, 2023
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Amount Deduct of open ended card

Address:Meerut, Uttar Pradesh

Dear Sir, This is inform you that I have Rs. 1507/- balance in my smart card issued by UPSRTC. On 13.05.2015 i board a bus from meerut to ghaziabad i bought a ticket of Rs. 43.00 and the same has been deducted from my smart card and the balance of Rs. 1464/- is shown on my Bus Ticket (as enclosed) I didn't board a bus on 14.05.2015. On 15.5.2015 i again board a bus from meerut to ghaziabad i bought a ticket of Rs 43/- but conductor...
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M
mbeauty
from Delhi, Delhi
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Amount Not Refund-Please Help

Address:Agra, Uttar Pradesh

I have booked a ticket for Agra (ISBT) to LKO (charbagh) by Volvo on 08.05.2015 at 11:10am. amount has been deducted on the same date with the ref number-051442 (ATOM_TECHNOLOGIE POS DEBIT) but Ticket not confirm due to some technical problem. After that i have purchased the same seat ticket from Agra (ISBT) ticket counter in cash. Till date i haven't received deducted amount as Rs.906.i have made complaint on the same day to customer...
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C
cool expert
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Drunk Bus Conductor

Address:Firozabad, Uttar Pradesh

Hi There, I am writing for the BUS No-UP75M2576 Etawah Depot. I was travelling through this bus from Shikohabad to Delhi at 9 :00 PM dated- 30/04/2015 and My ticket number was 00034221. My complain is against the Bus Conductor who was drunked on the job while travelling. He was so drunked that he lost his sense and even can not stand up his foot. My request is to please take care of these guys who are very careless on their job and...
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T
tosachingupta
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Regarding recharge

Address:Gautam Buddh Nagar, Uttar Pradesh

Hello, I have recharge the smart card using online portal on 13th april, please refer the attached reciept, But amount has not been added to card. Please do the needful. Please also tell the easy way to recharge the card in future. Thanks, Sachin [protected] [protected]@gmail.com...
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Address:New Delhi, Delhi

Hi, Subject: Non-Refund of bus fare amountfor a CANCELED BUS. This is to inform you that I booked atikcet in favour of Raji Ullah, from ANAND VIHAR to LUCKNOW for the12/03/2015. At the last moment, the bus got canceled without anyprior information and I was stuck as there was no bus available after10:30pm. Later, I somehow managed my travel by an ordinary bus. I was told that the ticket amountwould be refunded back to my account,...
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Address:New Delhi, Delhi

Hi, Subject: Non-Refund of bus fare amount for a CANCELED BUS. This is to inform you that I, Raji Ullah had booked a ticket from ANAND VIHAR to LUCKNOW for the12/03/2015. At the last moment, the bus got canceled without any prior information and I was stuck as there was no bus available after10:30pm. Later, I somehow managed my travel by an ordinary bus. I was told that the ticket amount would be refunded back to my account, which...
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S
sohar_vivek
from Alwar, Rajasthan
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Bus service at Kaushambi

In Early morning, Evening and Night, We are facing a problem of UPSRTC transport from Kaushambi to Meerut . For this reason, Many people and me are not able to reach office on-time and return home on-time. Please take corrective action and help us. My email ID is [protected]@gmail.com and Mobile Number [protected]....
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S
shashi1234567
from Mumbai, Maharashtra
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conduct charged more than the usual fare.

The conductor of the bus number UP16T4697 charged the passengers more than the usual fare. The fare from pari chowk, greater noida to botanical garden, noida is rs. 23 but he took rs. 25 frfrom everyonone. The matter is not of rs. 2 but its about the consumer rights . when the passengers tried to guide him, he avoided. For other details you can contact me on [protected]. Regards Shashi mishRa [protected]@gmail.com....
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S
shoenlace
from Mumbai, Maharashtra
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problem caused due to misguidance of conductor

Address:New Delhi, Delhi

I boarded the 5:45a.m bus for auraiya depot from anand vihar isbt. It has its route through Noida expressway, despite that when I asked conductor for ticket of Mathura cut which is a valid stop as per the list of stops. The conductor refuses to give me theticket and said go to Noida and take another bus from there. I, am a govt emplyoee and this incident caused me problem as I was not able to reach for my meeting on time. Please look into...
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N
ncpandey32
from Lucknow, Uttar Pradesh
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Refund of Rs 1200 debited against un booked ticket

Address:Lucknow, Uttar Pradesh

I had booked an on line ticket on 4.4.2015 from UPSRTC web site from my registered ID-user name- ncpandey32. The ticket was from Lucknow to Faridabad. The bus was Lucknow Anand Vihar Volvo leaving on 12th april'15 at 9.30 pm. As soon as I opened the site, more than 30 seats were shown vacant and I booked one seat for Volvo bus proposed to leave for 12.4.2015 from Lucknow to Faridabad in the name of my son Sanket Pandey age 19. As soon asIo...
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D
dilip kumarr
from Mumbai, Maharashtra
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Misbehave of the driver

Address:Firozabad, Uttar Pradesh

I was traveling in bus no.UP87T0967 Agra fort depot on 06/04/15 from Tundla to Awagarh. During the journey the driver was consistently misbehaving with the passengers. He did not stop the bus at the appropriate stops. He often stopped it 1 to 2 kms after the stoppage and talked in a very bad language especially with the ladies passengers. I am sure that he was drunken. When the passengers complaint about it to the conductor he replied "...
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Z
zaid islam
from Noida, Uttar Pradesh
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Unable to Cancel ticket due to Server down, NO HELP from customer care

Address:New Delhi, Delhi

I booked my ticket from ANAND VIHAR to CHARBAGH for VOLVO from www.upsrtconline.co.in on 5/4/2015. The bus boarding timing was 22:00 5/4/2015.I booked the ticket as the Guest the user and when i was trying to cancel the ticket, the website asked to me register it to cancel the ticket.So, while i was registering, the website did not sent the activation mail on my email address.So i was stuck, i tried to customer care number +91-[protected],...
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Z
zaid islam
from Noida, Uttar Pradesh
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Was not able to cancel Ticket, No HELP from Customer Care,

Address:New Delhi, Delhi

I booked my ticket from ANAND VIHAR to CHARBAGH for VOLVO from www.upsrtconline.co.in on 5/4/2015. The bus boarding timing was 22:00 5/4/2015. I booked the ticket as the Guest the user and when i was trying to cancel the ticket, the website asked to me register it to cancel the ticket.So, while i was registering, the website did not sent the activation mail on my email address. So i was stuck, i tried to customer care number +91-[protected],...
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S
satyanarain yadav
from Gurgaon, Haryana
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bus no UP-33T 8633 CONDUCTOTER IRESPONCIBLE

sir i snyadav having ticket no 00059730 in bus no up-33T-8633 from kesharbagh to shahjhanpur on date 22-3-15 at 12:51:43 gave a five hundred not for ticket rs 157 .bus conducter wrriten the rest amount back of ticket that is 343 rupee.after the sitapur bus stand i ask about came back seet to pay my rest amount bus conducter replies that its not my duty to come at every seat & return rest money if any one want their rest amount come at...
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S
SM Dhampur
from Moradabad, Uttar Pradesh
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NON RECEIVING OF SMART CARD

Address:Bijnor, Uttar Pradesh

I applied an application to get a smart card on date 14.01.2015, ref no- DMPDM[protected] from Dhampur Bus station{ Bijnor }, but not receive the card till now, who is responsible for this delay, take a necessary action and provide the card as early as possible.With regards. Dev Raj Sharma Dhampur ph-[protected] Mail- [protected]@gmail.com...
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Shailendra Kumar Modanwal
from Mohali, Punjab
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Regarding smart card ( e purse)

Address:Gorakhpur, Uttar Pradesh

I have applied an application for smart card on 10/01/2015 whose reference number is GKPGK[protected] at Gorakhpur bus station I have not received this card till now while tantative delivery date was 09/02/2015. Therefore I request you to take necessary action and provide me smart card as soon as possible. SHAILENDRA KUMAR [protected] E mail - [protected]@gmail.com...
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sudeep7643
from Bengaluru, Karnataka
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complain for irresposible staff

Address:Lucknow, Uttar Pradesh

To, Uttar Pradesh State Road Transport Corporation Charbagh-Lucknow Respected Sir, Sub.:To Complain charbagh Booking Cleark & System Sir, I want to inform you that, I am sudip Misra, Yesterday my Daughter written test was in Air force in B.Tech.in Lucknow. I am had booked VOLVO AC Ticket from Lucknow to Varanasi DT. 22.02.2015, Dep.Time 10.00 P.M. We had reached Charbagh Bus Stop 9.20 P.m. I was time to time enquiry in booking...
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D
dipika 123
from Noida, Uttar Pradesh
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conductors says buses will not stop on highway

Address:Gautam Buddh Nagar, Uttar Pradesh

I would like to complain against bus drivers & conductors of greater noida roadways. They generally says buses will go directly to Pari Chowk from Botanical garden & it will not stop on highway like to secto-93, 142, 135, 145 etc. This issues seriously making passenger difficult to reach their offices, colleges etc. And, they also not pick up passengers standing on highway like near sector 93, 142, 135, 145 etc who wants to come...
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R
raman grover
from Mumbai, Maharashtra
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Misbehave by conductor

Address:Meerut, Uttar Pradesh

Toady i was catching bus of Hathras depot from Meerut ( Begumpul) For Hapur But coductor hit me from bus door i got injured my fingure but i catch bus & said him to make ticket of hapur But he was very stupid person, I complained him activity at sorabgate bus stand but his behaiviur was as usual i hope this is not right approch of conductor so take a nesacary action against him BUS NO IS == UP 81 BT /0372 ( HATHRAS DIPOT) Journey...
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