Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints &amp; Reviews

Money debited but ticket not booked

Payment deducted but bus ticket not booked

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Regarding Approval of DL Application - 3966086422

Surrender procedure of smart card of UPSRTC

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Refund not received

false ticket

extra fare charge

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Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 32

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Address: Lucknow, Uttar Pradesh

Dear Sir,

Below mail i had written to UPSRTC team on 22 April'13 & Still till date i have not recieved any solution... one time i got the revert and they said "aapne jo nus book karaye thi vo gayi thi" but actually it was not so...now this is on daily proccess firstly we book a ticket online n when we went at that time then always that bus would be cancelled and publice have to take another ticket ...463...

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Address: Meerut, Uttar Pradesh

Respected Sir
I am very sad to inform youthat Bus Conductor(under roadways Bus,Route From Kaushambi to Meerut,on dated 18/02/2013,Bus No UP-17T-0208 at 18:57 PM)have misbehave/Abuses with me.This is not civilization for the nation & society.He had drinking the vine.I have face a lot of problem to return my balance amount.Such type of people dangers for the society.I dont know the name of the conductor but he was saying office...

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Address: Ghaziabad, Uttar Pradesh

respected sir,
MST which are made from anand vihar to any city o[censored]P or via –a- vis includes the tax which is being paid to delhi govt. My question is that why we are paying tax to delhi gov t instead of any other.sir, i would just like to say that if this MST is made from/to kaushambi instead of anand vihar. then it would save the money as per, the concern of daily passengers in UPSRTC buses people.hope u will understand my problem...

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Address: Faizabad, Uttar Pradesh

Respected Sir,
Myself Deepak Yadav ,i was travelling by upsrtc bus (Mau Depo. UP50F1957 28/11/12 11:36 Am) from mayabazar to Faizabad.But the conducter give me ticket from Gosaiganj to Faizabad one stopage before.when i asked conducter give me a right ticket he said that is there is no stopage at Mayabazar .when i asked him that give me the stopage chart then he said that there is no chart have it .
...

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Address: Ghaziabad, Uttar Pradesh

i was travelling from anandvihar to modipuram by loni depot bus UP 14 CT 1032 conductor issued ticket from delhi to sakoti.he said me i dont have daurala and modipuram stopage in my machine.he charged fare from delhi not from anandvihar .
he very rudely behaved . when i asked him to change the machine, he shouted and said to complaint upsrtc officer regarding this
i request to upsrtc officer to look into this matter as soon...

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Address: Uttar Pradesh

I was travelling from dehradun to Mohan Nagar
Ticket Details:
SAHARANPUR DEPOT
No: 00028739
Time : 12:10:27
Date 09/09/20112
Total Distance = 233Km
Bus Rent = Rs.169
ARF = 08

[protected] FX960704

Bus number seems to be "8018"

Bus stopped in MANSURPUR even after a request not to stop here because shopkeepers forcefully charge...

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Address: Barabanki, Uttar Pradesh

Sir, I was travelling on dated[protected] And time 06;17 pm by Azam garh Dippo Bus no-UP 50 AT-1092 from POLYTECHNIC ( LUCKNOW) to BHITARIYA (BARABANKI) and ticket no.05769131 Bus driver and conductor change the root of destination place (BHITARIYA ) But drive the Bus through by pass and i request the driver and conductor to drop me the my destination place (BHITARIYA ) but deny and drop me by pass TIME 7;45 PM and When i asked the reason...

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Address: Uttar Pradesh

hello sir mera naam arun kumar hai main ek handicapped person hu(45%) sir 26/06/2012 ko mujhe kanpur se apne nivass sthan mainpuri jana tha .Maine kanpur bus stop se bus(UP78-AT7902)li sir mera handicapp pass bna hua hai aur bus ke conductor ne pass lene se mna krte hue mera saath gali glauj ki aur mujhe bus se niche utrne ko kha main bus se niche nhi aaya to usne mera ticket bna kar 113 rs liya...

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Address: Gautam Buddha Nagar, Uttar Pradesh

Dear sir,
The attitude of Noida Roadways city bus drivers and conductors is very destructive; they don't take passengers as Human beings. They also takes Rs 5 for each passenger who sits from Vijay nagar to Sector-62 Noida and don't give ticket to that amount. If someone wants ticket they say I am here don't worry.
Today I was sitting on engine due to there was no space to stand in BUS (Overloaded) , Wine smell...

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Address: Azamgarh, Uttar Pradesh

I was travelling on UPSRTC Bus No. UP32CZ3092 from Moradabad to Lucknow on 6th March 2012. It travelled 275 kms in more than 11 hours! When I & fellow travellers complained conductor about slow speed of the bus, he started abusing me & showed slap to beat me. When I asked him to behave with travellers in decent way, he just got out of his seat to hit me, but the other people intervened. He didn't refund remaining money which...

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Address: Varanasi, Uttar Pradesh

dear sir,
The city bus drivers do not stop the buses at baragaon and harhua bazar most of the times due to which i have to face problems in reaching office on time .After 5.30 pm the bus availability has not been seen at baragaon,varanasi.Usually the bank and lici staff has made complaint with ARM mob.no.[protected] but till date no action has been seen.Today the driver of the Bus No.UP65 AT 6998 did not stop the bus at...

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Address: Mumbai Suburban, Maharashtra

It's been more then 2 weeks I have mailed to customer care o[censored]PRTC, Regarding the bus timing and about reservation also called to the regional officers but no one is picking it no one bother to reply...

[Offline] sushil singh
Hi, Kindly let me know the Timing and Fare of VOLVO & Sleeper A/C for the 1.A...

Aug 10 (11 days ago)
ReplyReply
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[Offline] sushil singh to infobr...

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Address: Bareilly, Uttar Pradesh

Misconduct and irresponsible behavior of bus conductor. First he forgot to take his ticketing machine from depot and went back to the bus station from bareilly outer to the depot, which caused unnecessary delay in departure. Then, the bus traveled only 30 kms in 3 hours, as the lights of bus was not working. the bus engine was stopped in mid way and passengers were asked to toe the bus and the the bus got started. At thana Milak befor 24...

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Address: Gautam Buddha Nagar, Uttar Pradesh

I was traveling from noida sector 35 to meerut by the bus number UP 14 AT 9571. Initially the bus driver waited for the conductor for 15-20 min outside the bus stand. Then he drove the bus at a speed of 20 km/hr till sector 63 as he had to pick his known person from the way. When i asked him to drive properly, he used abusive language against me. I warned him by saying that I'll be registering a complain against him, he again used abusive...

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Address: Uttar Pradesh

dear sir,
please sihani chungi ghaziabad delhi meerut road par bus stop hone par bhi yahan raat ko 11 P:M to 12:00 tak koi bus nahi rukti yeh kehkar chale jate hai yeh toh MST wale hai jisse hum yatriyo ko badi pareshani ho rahi hai unhe MST hote huye bhi anya sadhno se jana padta hai aur hamara apni roadways se vishvas uth raha hai pls apse anurodh hai aise chalak parichalak ke khilaf shaakti se le. hame purn vishvas hai ki ap hamara...

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Address: Agra, Uttar Pradesh

Dear Sir,
I want to register a complaint regarding the city buses in Agra. At present no city bus is running on the M.G. road of Agra in the evening peak hours (7.00pm to 8.00pm) of crowded areas like Bhagwan talkies Crossing to Sadar Bazar. The timings of buses are also not suitable for passengers (both MSTians and General passengers) because most of servicemen and engg. College students reach the Bhagwan takies crossing after 7.00pm,...

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Address: Lucknow, Uttar Pradesh

I was travelling by bus no - UP32Z 9676 (Route -11) at 5:45PM on 17 Aug, 2010 from Sikander Bagh to Patrakarpuram. The driver was driving very rash and when I asked him to drive slowly, he behaved rudely and continued driving rashly.
Kindly take strict action against it.

I tried to lodge complaint on the UPSRTC website which could not happen as there was some error, also the contact numbers provided on the website are...

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Address: Meerut, Uttar Pradesh

Whenever one travels from Delhi to Hardwar/Dehradun route on a UP Road transprt buses, they are over-charging passengers. They never return the rest amount. They charge full ticket for small children (excluded for upto 5 and half ticket for 5-11 yrs old). They charge full ticket for small pets (even 1-2 months old inside basket or so). If you are unwilling to pay, they will not cut ticket for you....

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Address: Uttar Pradesh

The bus conductor and driver do not stop the bus on the bus stand muradnagar ghaziabad and he stop the bus when he watch the heavy luggage for take the money from the luggage owner.he do not stopped at the stop when the passenger entered in the bus i know some one bus no. up 21 7377 bijnor depot.up 14AT 8168,up21 n 6708,up15 y 9621.i have seen many time that they always stop the bus on the kashmeree gate yamuna nadi pul for take the illegal...

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Address: Gautam Buddha Nagar, Uttar Pradesh

This complaint is about corrupted UP roadways bus conductors. Today I boarded a UP roadways city bus from sector 19, Noida to IOC, sector 15, Noida. I went to conductor, gave Rs 5 and asked for the ticket. Initially he returned me Rs 2 but did not give the ticket. When I insisted that I want the ticket, he issued me a ticket from sector 37, Noida to IOC, sector 15, Noida which is a Rs 6 ticket. I asked why did you give me this ticket, he...

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