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Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

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Last updated Apr 10, 2024
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Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 32

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V
Vikas Gupta
from Delhi, Delhi
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MIsbehavior /Abuses By Conductor

Address:Meerut, Uttar Pradesh

Respected Sir
I am very sad to inform youthat Bus Conductor(under roadways Bus,Route From Kaushambi to Meerut,on dated 18/02/2013,Bus No UP-17T-0208 at 18:57 PM)have misbehave/Abuses with me.This is not civilization for the nation & society.He had drinking the vine.I have face a lot of problem to return my balance amount.Such type of people dangers for the society.I dont know the name of the conductor but he was saying office...
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indra saxena
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tax on MST from/to anand vihar under UPSRTC buses

Address:Ghaziabad, Uttar Pradesh

respected sir,
MST which are made from anand vihar to any city o[censored]P or via –a- vis includes the tax which is being paid to delhi govt. My question is that why we are paying tax to delhi gov t instead of any other.sir, i would just like to say that if this MST is made from/to kaushambi instead of anand vihar. then it would save the money as per, the concern of daily passengers in UPSRTC buses people.hope u will understand my problem...
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Deepak adven
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against conductor

Address:Faizabad, Uttar Pradesh

Respected Sir,
Myself Deepak Yadav ,i was travelling by upsrtc bus (Mau Depo. UP50F1957 28/11/12 11:36 Am) from mayabazar to Faizabad.But the conducter give me ticket from Gosaiganj to Faizabad one stopage before.when i asked conducter give me a right ticket he said that is there is no stopage at Mayabazar .when i asked him that give me the stopage chart then he said that there is no chart have it .
...
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mr satya
from Muzaffarnagar, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG TICKET ISSUED

Address:Ghaziabad, Uttar Pradesh

i was travelling from anandvihar to modipuram by loni depot bus UP 14 CT 1032 conductor issued ticket from delhi to sakoti.he said me i dont have daurala and modipuram stopage in my machine.he charged fare from delhi not from anandvihar .
he very rudely behaved . when i asked him to change the machine, he shouted and said to complaint upsrtc officer regarding this
i request to upsrtc officer to look into this matter as soon...
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Deepakchauhan1
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

STOPOVER MANSURPUR/KHATAULI

Address:Uttar Pradesh

I was travelling from dehradun to Mohan Nagar
Ticket Details:
SAHARANPUR DEPOT
No: 00028739
Time : 12:10:27
Date 09/09/20112
Total Distance = 233Km
Bus Rent = Rs.169
ARF = 08

[protected] FX960704

Bus number seems to be "8018"

Bus stopped in MANSURPUR even after a request not to stop here because shopkeepers forcefully charge...
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akhand singh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHANGE THE ROOT BY DRIVER & MISCONDUCT, MISBEHAVIOR BY DRIVER AND CONDUCTOR

Address:Barabanki, Uttar Pradesh

Sir, I was travelling on dated[protected] And time 06;17 pm by Azam garh Dippo Bus no-UP 50 AT-1092 from POLYTECHNIC ( LUCKNOW) to BHITARIYA (BARABANKI) and ticket no.05769131 Bus driver and conductor change the root of destination place (BHITARIYA ) But drive the Bus through by pass and i request the driver and conductor to drop me the my destination place (BHITARIYA ) but deny and drop me by pass TIME 7;45 PM and When i asked the reason...
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arun kkumar
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tacking ticket from a handicapped person

Address:Uttar Pradesh

hello sir mera naam arun kumar hai main ek handicapped person hu(45%) sir 26/06/2012 ko mujhe kanpur se apne nivass sthan mainpuri jana tha .Maine kanpur bus stop se bus(UP78-AT7902)li sir mera handicapp pass bna hua hai aur bus ke conductor ne pass lene se mna krte hue mera saath gali glauj ki aur mujhe bus se niche utrne ko kha main bus se niche nhi aaya to usne mera ticket bna kar 113 rs liya...
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beenu_abhi
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

behaviour of driver of bus no UP 16 P9521.

Address:Gautam Buddha Nagar, Uttar Pradesh

Dear sir,
The attitude of Noida Roadways city bus drivers and conductors is very destructive; they don't take passengers as Human beings. They also takes Rs 5 for each passenger who sits from Vijay nagar to Sector-62 Noida and don't give ticket to that amount. If someone wants ticket they say I am here don't worry.
Today I was sitting on engine due to there was no space to stand in BUS (Overloaded) , Wine smell...
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saurabhbst
from Hyderabad, Telangana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Behaviour of Staff

Address:Azamgarh, Uttar Pradesh

I was travelling on UPSRTC Bus No. UP32CZ3092 from Moradabad to Lucknow on 6th March 2012. It travelled 275 kms in more than 11 hours! When I & fellow travellers complained conductor about slow speed of the bus, he started abusing me & showed slap to beat me. When I asked him to behave with travellers in decent way, he just got out of his seat to hit me, but the other people intervened. He didn't refund remaining money which...
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akguptalici
from Dehra Dun, Uttarakhand
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non-stopping by driver

Address:Varanasi, Uttar Pradesh

dear sir,
The city bus drivers do not stop the buses at baragaon and harhua bazar most of the times due to which i have to face problems in reaching office on time .After 5.30 pm the bus availability has not been seen at baragaon,varanasi.Usually the bank and lici staff has made complaint with ARM mob.no.[protected] but till date no action has been seen.Today the driver of the Bus No.UP65 AT 6998 did not stop the bus at...
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sushils
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding their website and Customer response

Address:Mumbai Suburban, Maharashtra

It's been more then 2 weeks I have mailed to customer care o[censored]PRTC, Regarding the bus timing and about reservation also called to the regional officers but no one is picking it no one bother to reply...

[Offline] sushil singh
Hi, Kindly let me know the Timing and Fare of VOLVO & Sleeper A/C for the 1.A...

Aug 10 (11 days ago)
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[Offline] sushil singh to infobr...
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Sumit Kr verma
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misconduct and irresponsible behavior of bus conductor

Address:Bareilly, Uttar Pradesh

Misconduct and irresponsible behavior of bus conductor. First he forgot to take his ticketing machine from depot and went back to the bus station from bareilly outer to the depot, which caused unnecessary delay in departure. Then, the bus traveled only 30 kms in 3 hours, as the lights of bus was not working. the bus engine was stopped in mid way and passengers were asked to toe the bus and the the bus got started. At thana Milak befor 24...
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aekansh
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misconduct of driver

Address:Gautam Buddha Nagar, Uttar Pradesh

I was traveling from noida sector 35 to meerut by the bus number UP 14 AT 9571. Initially the bus driver waited for the conductor for 15-20 min outside the bus stand. Then he drove the bus at a speed of 20 km/hr till sector 63 as he had to pick his known person from the way. When i asked him to drive properly, he used abusive language against me. I warned him by saying that I'll be registering a complain against him, he again used abusive...
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brijesh007
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bus is not stop on stopist

Address:Uttar Pradesh

dear sir,
please sihani chungi ghaziabad delhi meerut road par bus stop hone par bhi yahan raat ko 11 P:M to 12:00 tak koi bus nahi rukti yeh kehkar chale jate hai yeh toh MST wale hai jisse hum yatriyo ko badi pareshani ho rahi hai unhe MST hote huye bhi anya sadhno se jana padta hai aur hamara apni roadways se vishvas uth raha hai pls apse anurodh hai aise chalak parichalak ke khilaf shaakti se le. hame purn vishvas hai ki ap hamara...
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dranilkumar
from Sri Ganganagar, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unavailability of buses

Address:Agra, Uttar Pradesh

Dear Sir,
I want to register a complaint regarding the city buses in Agra. At present no city bus is running on the M.G. road of Agra in the evening peak hours (7.00pm to 8.00pm) of crowded areas like Bhagwan talkies Crossing to Sadar Bazar. The timings of buses are also not suitable for passengers (both MSTians and General passengers) because most of servicemen and engg. College students reach the Bhagwan takies crossing after 7.00pm,...
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yadav_maynk
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Staff Behavior

Address:Lucknow, Uttar Pradesh

I was travelling by bus no - UP32Z 9676 (Route -11) at 5:45PM on 17 Aug, 2010 from Sikander Bagh to Patrakarpuram. The driver was driving very rash and when I asked him to drive slowly, he behaved rudely and continued driving rashly.
Kindly take strict action against it.

I tried to lodge complaint on the UPSRTC website which could not happen as there was some error, also the contact numbers provided on the website are...
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Abhishek Khanna
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect fare charged by conductors of UP roadways

Address:Meerut, Uttar Pradesh

Whenever one travels from Delhi to Hardwar/Dehradun route on a UP Road transprt buses, they are over-charging passengers. They never return the rest amount. They charge full ticket for small children (excluded for upto 5 and half ticket for 5-11 yrs old). They charge full ticket for small pets (even 1-2 months old inside basket or so). If you are unwilling to pay, they will not cut ticket for you....
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tabbu94
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

do not stop the bus stand

Address:Uttar Pradesh

The bus conductor and driver do not stop the bus on the bus stand muradnagar ghaziabad and he stop the bus when he watch the heavy luggage for take the money from the luggage owner.he do not stopped at the stop when the passenger entered in the bus i know some one bus no. up 21 7377 bijnor depot.up 14AT 8168,up21 n 6708,up15 y 9621.i have seen many time that they always stop the bus on the kashmeree gate yamuna nadi pul for take the illegal...
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Piyush Peetaria
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus conductor not giving ticket

Address:Gautam Buddha Nagar, Uttar Pradesh

This complaint is about corrupted UP roadways bus conductors. Today I boarded a UP roadways city bus from sector 19, Noida to IOC, sector 15, Noida. I went to conductor, gave Rs 5 and asked for the ticket. Initially he returned me Rs 2 but did not give the ticket. When I insisted that I want the ticket, he issued me a ticket from sector 37, Noida to IOC, sector 15, Noida which is a Rs 6 ticket. I asked why did you give me this ticket, he...
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Pallavi Pandit
from Noida, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bus not stopping at stoppage

The frequency of the Yellow buses from Ghaziabad to Noida is already very low. And now the bus drivers have started not even stopping at their respective stops. Its been 3 days the bus Route No. 7 is not stopping at Chaudhary Mor at Ambedkar Road, Ghaziabad. 4-5 girls keep running after the bus every morning asking the driver to stop but he doesn't. It is the stop because earlier the bus used to stop there.
Its even difficult...
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