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Uttar Pradesh State Road Transport Corporation [UPSRTC] Complaints & Reviews

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Last updated Mar 30, 2024
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Uttar Pradesh State Road Transport Corporation [UPSRTC]
Customer Service Contacts

Uttar Pradesh State Road Transport Corporation [UPSRTC] Phone Numbers

Toll free
1800 180 2877
162
102
Phone
+91 52 2262 2363
132
79
Fax
+91 52 2262 3578

Uttar Pradesh State Road Transport Corporation [UPSRTC] Website

Uttar Pradesh State Road Transport Corporation [UPSRTC] Head Office Address

HQ, Tehri Kothi, MG Marg
Lucknow
Lucknow District
Uttar Pradesh
India
226001

Uttar Pradesh State Road Transport Corporation [UPSRTC] reviews & complaints page 31

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D
dipika 123
from Noida, Uttar Pradesh
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conductors says buses will not stop on highway

Address:Gautam Buddh Nagar, Uttar Pradesh

I would like to complain against bus drivers & conductors of greater noida roadways. They generally says buses will go directly to Pari Chowk from Botanical garden & it will not stop on highway like to secto-93, 142, 135, 145 etc. This issues seriously making passenger difficult to reach their offices, colleges etc. And, they also not pick up passengers standing on highway like near sector 93, 142, 135, 145 etc who wants to come...
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R
raman grover
from Mumbai, Maharashtra
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Misbehave by conductor

Address:Meerut, Uttar Pradesh

Toady i was catching bus of Hathras depot from Meerut ( Begumpul) For Hapur But coductor hit me from bus door i got injured my fingure but i catch bus & said him to make ticket of hapur But he was very stupid person, I complained him activity at sorabgate bus stand but his behaiviur was as usual i hope this is not right approch of conductor so take a nesacary action against him BUS NO IS == UP 81 BT /0372 ( HATHRAS DIPOT) Journey...
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D
Dines Agrawal
from Mumbai, Maharashtra
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wrong route journey via hathras bye pass

Address:Hathras, Uttar Pradesh

Upsrtc sahibabad depot bus not going through HATHRAS CITY AND THE CONDUCTOR AND DRIVER ON THE BOARD DENIED TO BOARD THE PASSANGERS WAITNG FOR THE CONVEYANCE FROM AGRA TO HATHRAS.BOTH OF THEM MISBEHAVED THE PASSANGERS AND FINALLY DROPPED THEM ON THE NEWLY BUILT BYE PASS....
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S
S Gupta G Noida
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Buses terminates at Pari chowk Instead of Greater noida Depot

Address:Gautam Buddh Nagar, Uttar Pradesh

Sir, Its a general practise of the drivers to divert and terminate the buses according to their suitability . I lived in Swran Nagrri Greater Noida . When I travel from Noida to Greater Noida than drivers bus terminate at Pari Chowk instead of greater noida depot via Acher Pie which is the original route . I have discussed this matter with Mr Niranjan at noida depot but I found no changes . It is my humble request to kindly look...
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R
Ram Dawan Chaudhary
from Boisar, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking volvo Ticket Departure Schedule 7.00 AM Not Depart.dt 23.12.2014

Address:Lucknow, Uttar Pradesh

Dear Sir, It is reminding you that I have Booked Volvo Ticket dated 23 Dece 2014 From - Alambagh to Allahabad under Departure Sechedule 7.00 AM Morning but due to Some operational issue that 7.00 AM Scheduled Volvo has been Canciled as per Communication of Reception Counter & I Have Purchased New Ticket For Next Depart. Scheduled 8.00 AM Rs, 454/- than I Was Traveled & I have Communicate with Custmer Care Team by Mail by reminding...
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V
vivek travels
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undertaking Buses not checked by checking staff

Address:Allahabad, Uttar Pradesh

sir, I am owner of five Buses which is attached from Fatehpur Depot in which two are running UP 70 CT 2489 & UP 70 CT 6232 from Fatehpur to Chitrakoot via Khaga as there is no provision to check the buses as single route and no other Roadways buses are running so conductor is free and no fear to take passengers without tickets. Kindly depute Lucknow team to check the route to help me to give good services to UPSRTC. Thankin...
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S
sbhagarwal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issuance of Smart card e-Purse

Address:Amroha, Uttar Pradesh

I have applied for Smart card open Ended (e-purse) on 13th Oct 2014, but still i did not get my card. I have confirm from Amroha depot many times but they did not give me proper response. Even i called customer care and also sent mail to them but did not get any response. So request you to please confirm the status Customer Name- Saurabh Agarwal Registration date- 13/10/14 Receipt no. - 257 Trimax Ref No.- ARHAR[protected] Pass Type-...
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M
Manish2705
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not stopping of bus/misbehaved

Address:Bulandshahr, Uttar Pradesh

Dear Sir/Ma'am, I am resident of Shikarpur Dist. Bulandshahr. There is a very serious problem on this route ( From Bulandshahr to Shikarpur ) which I want to bring in your kind notice that the drivers of the buses do not stop the buses at this stoppage regularly after 19:00 at Bulandshahr D.A.V. Tiraha stoppage. It is very potential on the point of view of the numbers of passengers. This is a very old problem at that time I discussed...
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Manish2705
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not stopping on bus/misbehave

Address:Bulandshahr, Uttar Pradesh

Dear Sir/Ma'am, I am resident of Shikarpur Disttt. Bulandshahr. There is a very serious problem on this route ( From Bulandshahr to Shikarpur ) which i want to bring in your kind notice that the drivers of the buses do not stop the buses at this stop regularly after 19:00 at Bulandshahr D.A.V. Tiraha stopage. Even they not come to that stoppage It is very potential on the point of view of the numbers of passengers. This...
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K
kumarpankaj2011
from Bareilly, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ACCIDENT DUE TO RASH DRIVING

Address:Bareilly, Uttar Pradesh

Dear Sir ... I had an accident on 9/11/2004 at around 9 AM with a UPSRTC bus due to careless driving . It's No. is UP 25 BT, 1903 . The driver and the conductor were very arrogant and didn't even accept their mistake . Instead they hit my car for the second time . The accident happened near fetahganj poorvi, bareilly . Passangers who travel daily also complained about the driver's rash driving . How can UPSRTC put innocent lives in danger...
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A
Abhisar Gautam
from Delhi, Delhi
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Erratic Behaviour From Conductor- UP 81 AF 1544

Address:Panchsheel Nagar, Uttar Pradesh

Dear Sir, i would like to bring this issue into your notice, i am a daily to and fro traveller from Hapur to Delhi and vice-versa. since i board bus from a village about 4 km toward delhi from hapur you may call it not a roadways authorized stand but buses which are undertook by UPSRTC do stop here. Taking on the UP 81 AF 1544, when i asked that conductor to stop the bus and let me board it, that fellow started shouting why should i...
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Address:Lucknow, Uttar Pradesh

respected sir myself N. Ahmed from Lalgopalganj (Allahabad) and I want to fetch your kind attention towards the dukeness of bus driver&conductor of Avadh depot (like bus no. "U.P. 32 CZ 0356" at 13:30 IST on Nov 03, 2014 ) sir I dont know what your egocentric bus conductr&driver think themselves of that they do drop passengers in Lalgopalganj but bother not to get passengers(from Lalgopalganj to Allahabad) board in for a couple of weeks ...
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D
dharm27
from Jodhpur, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Driver Drunk and Misbehaving

Address:Kanpur, Uttar Pradesh

Dear Sir/Madam, With regards this is to inform you that at 30/10/2014 i travelled from a UPSRTC Bus No. UP77 T 1587 from Lalganj (Raebareli) to Kanpur and My Ticket No. was 00034044. In the bus the driver drunk and misbehaving to every passenger, he abused and stopped bus at many places and lastly at Ramadevi he hitted a lady badly while going at wrong way towards Shyam Nagar, the traffic police stopped him but due to interference of...
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J
joy76in
from Mughal Sarai, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad intention of the Conductor (Mishraji) for earning illegally from Passengers.

On 23.10.14, I was travelling in a UPSRTC Bus from Anandvihar (Delhi) to Haldwani. Bus no. was UP14CT 1031 of Sahibabad Depot, Conductor's name was Mishraji (probably). The whole route he was quarrelling with almost everyone and giving threat to drop from bus even to aged ladies just for Re.1. His intention was very bad to earn money illegally. He was using many tricks to earn illegal money from the passengers. During Ticketing, he...
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S
Sonkar Vikash
from Noida, Uttar Pradesh
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unwanted charges & misbehaviour & abuses of Conductor

Address:Varanasi, Uttar Pradesh

Dear Sir / Madam, I am a bank employee of Punjab National Bank, having Smart Card (MST), use to travel Varanasi to Gopiganj . Today on 08/10/2014 at 5 pm I was returning from Gopiganj in UP Roadways undertaking bus No, UP 70 BT 8883 while travelling the bus conductor asked me for the ticket I shown my Smart Card before him but he was unable to produce the ticket from the machine & then he asked for the printed receipt of the monthly...
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संचित अग्रवाल
from Kolkata, West Bengal
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stay away from this one

Address:Kanpur, Uttar Pradesh

this complaint is regarding fare of monthly season ticket i am a bank employee and i am regular traveller from kanpur to bangarmau from last one year i used to pay 2360 rs for the mst till febuary after which the roadways fare increased by 1 rupee which means increase of 36 rs in mst in the month of march i was asked to pay 2580 rs for the same mst of all other stations increased by 36 rs and for bangarmau it increased by 220 rs i asked for...
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ujjawal_77
from Pune, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UPSRTC is not refunding the amount

Address:New Delhi, Delhi
Website:www.upsrtconline.co.in

I had tried to book ticket online on 27th July 2013 on Delhi Bareilly route. The money was deducted twice from my account but ticket could not be booked. Since then i am following up the refund but it seems that this is big scam and no body is responding in the right direction. How a government company can do such fraud. My GUID are [protected] , [protected]. I also filed a complaint with complaint number [protected] with their customer...
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shishir26
from Goshainganj, Uttar Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complaint against misbehaviour of Conductor

Address:Uttar Pradesh

Hello UPSRTC,

I am shishir saxena from Lucknow, I travel by city bus daily to attend my office.

Today 5 August, I was traveling with 33 C (bus no: UP32 CZ8974). As I catch the bus from Nehru Baal Vatika (my Bus stop) to Sikander Baad (my destination Bus Stop) , the Conductor of Bus used abuse language, and behaving badly. And After that he was fighting with me.

Only the matter was all the people...
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MISRA NALINI
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded

Address:Lucknow, Uttar Pradesh

Dear Sir,

Below mail i had written to UPSRTC team on 22 April'13 & Still till date i have not recieved any solution... one time i got the revert and they said "aapne jo nus book karaye thi vo gayi thi" but actually it was not so...now this is on daily proccess firstly we book a ticket online n when we went at that time then always that bus would be cancelled and publice have to take another ticket ...463...
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V
Vikas Gupta
from Delhi, Delhi
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MIsbehavior /Abuses By Conductor

Address:Meerut, Uttar Pradesh

Respected Sir
I am very sad to inform youthat Bus Conductor(under roadways Bus,Route From Kaushambi to Meerut,on dated 18/02/2013,Bus No UP-17T-0208 at 18:57 PM)have misbehave/Abuses with me.This is not civilization for the nation & society.He had drinking the vine.I have face a lot of problem to return my balance amount.Such type of people dangers for the society.I dont know the name of the conductor but he was saying office...
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